The Screen Displays Request Timed Out
1. Check if the network cable is intact.
2. Check if the hardware connection is correct.
3. The system status indicator on the device panel and the NIC indicator on the computer must be lit.
4. The computer’s IP address setting is correct.
Troubleshooting
FAQ
Q1: I cannot log in to the web UI of the router by visiting fswi.com or 192.168.0.1. What should I
do?
A1: Try the following solutions:
• If you are using a Wi-Fi-enabled device, such as a smartphone:
− Ensure that it connects to the Wi-Fi network of the router.
− Ensure that the cellular network (mobile data) of the device is disabled.
• If you are using a wired device, such as a computer:
− Ensure that fswi.com or 192.168.0.1 is entered correctly in the address bar, rather than the search
bar of the web browser.
− Ensure that the computer is connected to a LAN port of the router properly using an Ethernet
cable.
− Ensure that the computer is set to obtain an IP address and the DNS server address automatically. If
the problem persists, reset the router, and try it again.
Q2: I cannot access the internet after the conguration. What should I do?
A2: Try the following solutions rst:
•Check whether the WAN port of the router is connected to a modem or Ethernet jack properly.
• Log in to the web UI of the router and navigate to the Internet Settings page. Follow the
instructions on the page to solve the problem.
If the problem persists, try the following solutions:
• For Wi-Fi-enabled devices:
− Check whether your Wi-Fi-enabled devices are connected to the Wi-Fi network of the router.
− Visit fswi.com or 192.168.0.1 to log in to the web UI and change your Wi-Fi name and Wi-Fi
password on the Wi-Fi Settings > Wi-Fi Name & Password page. Then try again.
• For wired devices:
− Check whether your wired devices are connected to a LAN port properly.
− Check whether wired devices are set to obtain an IP address automatically and obtain DNS server
address automatically.
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