Gamma+ Horizon Polycom VVX500 Bedienungsanleitung
Horizon
Polycom VVX500 & VVX600 User Guide
Horizon |Polycom VVX500 & VVX600 User Guide
© Gamma 2015. All rights reserved. Confidential.
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Version
Date
Description
1.0
09/05/2017
Created document
1.1
29/08/2017
Updated version control and added version history to document title
2.0
23/08/2018
Updated document format and reviewed content
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Horizon |Polycom VVX500 & VVX600 User Guide
© Gamma 2015. All rights reserved. Confidential
Contents
Contents........................................................................................................................................... 4
Introduction....................................................................................................................................... 5
How to set up the Polycom VVX500/VVX600.................................................................................. 6
Home view........................................................................................................................................ 8
Lines view......................................................................................................................................... 9
Calls View....................................................................................................................................... 10
Understanding Phone Icons and Status Indicators........................................................................ 11
Answering Calls ............................................................................................................................. 12
Answering another Call.................................................................................................................. 13
Calling from the Dialler................................................................................................................... 15
To call from the Recent Calls list: .................................................................................................. 16
Redialling Numbers........................................................................................................................ 17
Setting up and handling three way calls ........................................................................................ 18
Ending three way calls................................................................................................................... 19
Listening to Voicemail.................................................................................................................... 20
Recent Calls................................................................................................................................... 21
Working with Your Contact Directory............................................................................................. 23
To view your Contact Directory:..................................................................................................... 24
To add a contact: ........................................................................................................................... 25
To update a contact's information:................................................................................................. 27
To search the Corporate Directory:................................................................................................ 28
Updating the Incoming Call Ring Tone.......................................................................................... 29
Muting the Microphone................................................................................................................... 30
Feedback........................................................................................................................................ 31
Horizon | Polycom VVX500 & VVX600 User Guide
© Gamma 2016. All rights reserved. Confidential.
Page 5of 31
Introduction
Polycom VVX500/VVX 600 Guide
This user guide will help you to navigate and use your VVX500 or VVX600 phone, as the guide can
be used for both handsets. It will give you an overview of your phone, and walk you through tasks
so you can successfully use your phone to perform basic and advanced phone functions.
Page 6 of 31
Horizon | Polycom VVX500 & VVX600 User Guide
© Gamma 2016. All rights reserved. Confidential
How to set up the Polycom
VVX500/VVX600
The phone will arrive pre-configured and simply needs to be connected to the internet and powered
up. Your Administrator or installer should know how to do this for you. There are some
network/router level settings that must be applied, or the Horizon service will not work - for further
details on these please refer to the Horizon user guide.
Horizon | Polycom VVX500 & VVX600 User Guide
© Gamma 2016. All rights reserved. Confidential.
Page 7of 31
Phone Keys and Hardware
Using your phone
Page 8 of 31
Horizon | Polycom VVX500 & VVX600 User Guide
© Gamma 2016. All rights reserved. Confidential
Home view
Home view displays your phone line, messages settings and information. At the bottom of Home
view is the Page Indicator which shows how many pages of icons Home view displays
Home view displays the following icons:
New Call—Select New Call to display the Dialler so you can place a call.
Messages—Select Messages to access your voicemail.
Directories—Select Directories to access your Contact Directory, Favourites, and Recent Calls list.
You can access your company directory from here.
Forward—Select Forward to set up forwarding options for incoming calls.
DND—Select DND to toggle DND (Do Not Disturb) on or off. When DND is enabled, your phone
won’t ring and incoming calls will go to voice mail.
Settings—Select Settings to access phone features and settings to customize your phone.
Horizon | Polycom VVX500 & VVX600 User Guide
© Gamma 2016. All rights reserved. Confidential.
Page 9of 31
Lines view
Lines view (shown below) is your phone’s default display. Lines view displays your phone line(s),
your favourites, and soft keys in the soft key area.
If your phone is idle, you can press a line key to access the Dialler.
If your phone has calls, the phone line indicates the number of calls you have, and if they’re active
or held. If the phone line has an active call, the call colour is dark green, as shown below. If the
phone line has one or more held calls, the call colour is dark blue, as shown below. The number of
total calls is shown above the calls. To select a call, use the up and down arrow keys
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Horizon | Polycom VVX500 & VVX600 User Guide
© Gamma 2016. All rights reserved. Confidential
Calls View
You can access Calls view (shown below) if your phone has
multiple calls in progress, or you have one held call. Use the
up and down arrow keys to see all your calls. If your phone has
multiple lines then the calls display under the associated line.
Call colour indicates status:
Dark green —Active call
Bright blue —Incoming call
Dark blue —Held call
Use the up and down arrow keys to highlight a call. The soft keys apply to the highlighted call.
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