Gateway 8400 Benutzerhandbuch

8400 Server

System Manual

A MAN US 8400 SYS GDE R0 5/00

Contents

Preface..............................................................v

Conventionsusedinthismanual .......................................v

Getting additional information . . . .......................................vii

1 System Features ................................................1

Standardfeatures ...................................................1

Front panel ........................................................2

Back panel ........................................................4

Systemboard ......................................................6

2 System Setup ...................................................9

Setting up your system . . .............................................9

Starting your system ................................................10

Understanding the Power-On Self-Test ..............................11

Setting up the operating system ....................................12

Turningoffyoursystem..............................................13

Resettingyoursystem...............................................14

3 Case Access ...................................................15

Preventingstaticelectricitydischarge ...................................15

Openingthecase ..................................................17

Removing the side panels . . ......................................18

Openingthechassisbays ........................................20

Closingthecase ...................................................22

Closingthechassisbays .........................................22

Replacing the side panels . . ......................................23

4 Replacing and Adding System Components ...................25

Replacing or adding drives ...........................................25

Preparingtoreplaceoraddadrive .................................25

Drivecablingconsiderations.......................................27

The3.5-inchdiskettedrive ........................................28

The5.25-inchdevice ............................................30

SCSIharddrives................................................37

Replacing or adding memory . . . ......................................41

Replacing or adding a processor ......................................48

Adding an expansion card ............................................53

Replacingthebattery ...............................................59

05895.book Page i Thursday, May 11, 2000 1:11 PM

Troubleshooting the battery installation . ..............................61

Replacing the system board ...........................................62

Replacing a hot-swap power supply ....................................64

Replacing the system fans . ...........................................67

Replacingthebezel .................................................69

Reinstallingthebezel.............................................70

5 Using the BIOS Setup Utility ....................................71

AbouttheBIOSSetuputility...........................................71

UpdatingtheBIOS ..................................................73

Settingthesystemboardjumpers ......................................74

TheCMOSClearjumper ..........................................74

PasswordClearjumper ...........................................75

BOOTOptionjumper .............................................76

BIOSrecoverymode .............................................76

6 Managing Your System .........................................79

Protectingagainstpowersourceproblems ...............................79

Surge suppressors ...............................................79

Line conditioners ................................................80

Uninterruptiblepowersupplies......................................80

Maintainingandmanagingyourharddrive ...............................81

Hard drive maintenance utility . .....................................81

Hard drive management practices ...................................82

Protectingyourcomputerfromviruses ...............................84

Systemadministrationandcontrol ......................................85

IntelServerControl(ISC) .........................................85

ManageX Event Manager .........................................85

DirectPlatformControl(DPC)Console ...............................86

Systemsecurity .................................................86

Systemrecovery ....................................................90

Creatingastartupdiskette.........................................90

Using your Server Companion CD ..................................90

7 Cleaning Your System ..........................................91

Cleaning the mouse .................................................91

Cleaning the keyboard ...............................................92

Cleaning the monitor screen ..........................................92

Cleaning the computer and monitor cases . ..............................92

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iii

8 Troubleshooting ................................................93

Introduction .......................................................93

Troubleshooting checklist ............................................94

Verifyingyourconfiguration .......................................94

Troubleshooting guidelines . . ......................................94

CDdriveproblems..................................................95

Harddriveproblems ................................................96

Memoryandprocessorproblems ......................................97

Modemproblems...................................................98

Peripheral/adapter problems ..........................................99

Printerproblems ..................................................101

Systemproblems..................................................103

Videoproblems ...................................................105

Errormessages ...................................................108

A Safety and Regulatory Information ............................113

B Reference Data ................................................129

Specifications.....................................................129

Systemspecifications ...........................................129

Environmentalspecifications......................................130

Index..............................................................131

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05895.book Page iv Thursday, May 11, 2000 1:11 PM

Conventions used in this manual v

Preface

Conventions used in this manual

Throughout this manual, you will see the following conventions:

Convention Description

ENTER Keyboard key names are printed in small capitals.

CTRL+ALT+DEL A plus sign means to press the keys at the same time.

Setup Commands to be entered, options to select, and messages that

appear on your monitor are printed in bold.

User’s Guide Names of publications are printed in italic.

Viewpoint All references to front, rear, left, or right on the computer are based

on the computer being in a normal, upright position, as viewed from

the front.

05895.book Page v Thursday, May 11, 2000 1:11 PM

Important A note labeled important informs you of special

circumstances.

Caution A caution warns you of possible damage to equipment or

loss of data.

Warning A warning indicates the possibility of personal injury.

05895.book Page vi Thursday, May 11, 2000 1:11 PM

Getting additional information vii

Getting additional information

Log on to the technical support area of www.gatewayatwork.com to find

information about your system or other Gateway products. Some types of

information you can access are:

■Hardware driver and program updates

■Technical tips

■Service agreement information

■Technical documents and component information

■Frequently asked questions (FAQs)

■Documentation for peripherals or optional components

■Online technical support

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viii

05895.book Page viii Thursday, May 11, 2000 1:11 PM

Standard features 1

System

Features

Standard features

■As many as four Intel®Pentium III®Xeon™processors with 100 MHz

Front Side Bus (FSB) in Slot 2 processor sockets

■Sixteen Dual Inline Memory Module (DIMM) sockets on a memory riser

card, that support as many as 16 GB of PC100 Synchronous Dynamic

Random Access Memory (SDRAM)

■ServerWorks ServerSet™IIIHE chipset

■PCI hot-plug controller

■Integrated Intel 82559 Fast Ethernet controller

■Integrated Adaptec AIC-7899 Dual-Channel Ultra/Ultra II/Ultra 160

(Ultra 3) SCSI controller

■Integrated Adaptec AIC-7880 narrow/wide Ultra SCSI controller

■Integrated ATI Rage IIC video controller with 2 MB of SDRAM

■Six full-length, hot-pluggable PCI slots and two half-length PCI slots

■Baseboard Management Controller (BMC) hardware management

■ATX form factor system board and pedestal chassis (convertable to

rackmount)

■One 3.5 inch 1.44 MB diskette drive and one CD drive

■Keyboard port (PS/2), mouse port (PS/2), 2 serial ports, parallel port, RJ-45

LAN port, video port, and two Universal Serial Bus (USB) ports

05895.book Page 1 Thursday, May 11, 2000 1:11 PM

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