Genius TwinTouch LuxeMate Pro Bedienungsanleitung

SER V IC E GU ID E VERSION 1 .0

SERVICE GUIDE

KYESYSTEMS CORP.

MULTIMEDIA KEYBOARD

TTLM PRO

page 1 / Total 11pages

SERVICE GUIDE VERSIO N 1.0

Table of Contents

Getting Started………………………………………………………………….……. 2

How to Use the Service Guide………………………………………… 3

Conventions Used in this Guide………………………………………. 4

Necessary Tools ..……………………………………………………… 4

Safety Precautions………………………………………………………4

Chapter 1. How to Handle Defective Returns…………………………………….. 5

1.1 Overview ……………………………………………………………. 5

1.2 Problems……………………………………………………………. 6

Chapter 2. How to Check the Keyboard………………………………………….. 8

2.1 How to check the Assembly of Keyboard……………………..…. 8

2.2 How to Test the Keyboard…………………………………………. 8

2.3 How to Take Apart your keyboard………………………………..... 8

C hapter 3. Important Notes

3.1 Packing requirement for sending the PCB assembly by post…… 9

3.2 Short of spare parts while repairing a keyboard…………………... 9

Appendix : Part List............................................................................................................................10

page 2/ Total 11pages

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SERVICE GUIDE VERSIO N 1.0

Getting Star ted

How to Use the Service Guide

This Service Guide provides instructions and illustrations of servicing keyboard

related to KYE TTLM PROmultimediaSKeyboard. In this section, a basic preparation

for servicing the keyboard w ill be instructed , and therefore please read this section

carefully, before you star t servicing the keyboards.

Divided into 6 sections, this Service Guide describes an in-depth explanation of

servicing keyboard step by step. Each topic may be related with each other; hence

you are highly recommended to read this guide from cover to cover first. After that,

you may go directly to the specific topic that most interests you or meets your

immediate needs.

Chapter 1: How to Handle Defective Returns

Gives a brief working flow for handling defectives returns by which you may

distinguish the causes of the defective returns with the help of these working

flows.

C hapter 2: How to Check the Keyboard

Gives complete hardware and Software on how to uninstall and install

the keyboard.

C hapter 3: Important Notes

Gives inform ation on how to have your keyboard well packed and what to

do when being short of spar e parts.

Appendices : Provides part lists

page 3/ Total 11pages

- 4 -

SER V IC E GU ID E VERSIO N 1.0

Convention Used in this Guide

Pay Specific Attention : Instructions that are important to remember

and may mistakes.

Caution : Information that, if not followed, may result in damage to the

product.

Necessary Tools

• Desktop or Notebook

• CD driver

• Screwdriver ( Cross type )

Safety Precautions

The follow ing precautions should be observed in handling the keyboard described in

this guide :

• Place the keyboard on a flat, level and stable surface.

• Do not place the keyboard environments subject to mist, smoke,

vibration, excessive dust, salty or greasy air , or other corrosive gases

and fumes.

• Do not drop or jolt the keyboard.

• Do not bump or knock the document glass as it is fragile and could

break.

• Do not perform any maintenance with wet hands.

• Prevent foreign substances, such as w ater, other liquids or chemicals,

from entering the keyboard while performing maintenance procedures

on the keyboard.

page 4/ Total 11pages

- 5 -

SERVICE GU IDE VERSION 1.0

Chapter 1. How to Handle Defective Returns

1.1Overview

Functioning NG

Functioning OK

Verifying problem &

Proceeding necessary tests

Analyzing possible

Mal f unction causes

Deciding & proceeding

the rectification methods

Replacing necessary

defective parts

Proceeding tests to verify

if the keyboard is functioning

normally

Return the keyboards with

proper repackaging to

customers

Receiving Defective

Keyboards

fr om Custom ers

page 5/ Total 11pages

SER V ICE GU ID E VERSION 1.0

1.2 Problem

ProblemDescriptions

1.2.1 Keystuck, wrong key-top arrangement.

Solution 1 : Re-fix link

Solution 2 : Change Key-Top

Solution 3 : Change Rubber dome

1.2.2 Standard key w/no good return force

Solution 1: Change Rubber dome

1.2.3 Hot-key w/no good return force

Solution 1 : Change Rubber Sheet

1.2.4 No Power

Solution 1 : Re-solder the Cable w ire

WiththePCB

Solution 2 : Change PCBA

page 6/ Total 11pages

SER VIC E GU ID E

1.2.5 Key no function

Solution 1 : Change Module

Solution 2 : Change PCBA

1.2.6 Recevier no function

Solution 1 : Change Recevier

VERSION 1.0

1.2.7

Mouseno function

Cableor PCB-A

Solution 2 : Soldercontacts of the

Solution 2 : Change Mousedown PCBA

hange Mouse upPCBA

Solution 1 : Ch

RecevierCableor PCB-A

RecevierPCBA

1.2.7

mouse down PCBA Mouse up PCBA

touched up PCB-A

page 7 / Total 11pages

SERVICE GUIDE

VERSION 10.

1.2.8Cannotrecharge

MousePCBA

Solution:Change receiverPCBA

Solution 4: Change Mouse PCBA

Solution3: Solder contacts of the

touched up PCB-A

orchargerPCBA

charger PCBA

receiverPCBA

page 8/ Total 11pages

SER VIC E GU ID E VERSION 1.0

C hapter 2: How to Check the Keyboard

2.1 How to check the Assembly of Keyboard

2.1.1 C heck all the accessories of the keyboard packing

→Check the Keyboard

• Dimension

• To p

→Check CD driver

→Check the Keyboard Recognizance

2.1.2 How to test the Keyboard

Step 1. To tak e your computer.

Step 2. Take the Recevier to connect the computer.

Step 3. Turn on your computer.

Step 4. Put on the CD driver to setup your software.

Step 5. To try the Keyboard

2.1.3 How to tak e a part your Keyboard

Step 1. Take the screwdriver .

Step 2. Turn on the case.

Step 3. Check the cable line have to broken.

Step 4. Check the PCBA

→

Check Recevier and Mouse

•

page 9/ Total 11pages

SER V IC E GU ID E VERSION 1.0

Chapter 3. Important Notes

3.1 Packing requirement for Sending the PC B assembly by post

Akeyboard mainly includes the following items : Keyboard, CD driver , Recevier,Mouse,

and PCBA . PCBAassembly is a kind of sophisticated electronic circuit board.

Therefore, well packing will be required when sending them by post.

• Some sophisticated IC components are mounted on the PCB assembly,

hence it is necessary to pack each PC B assembly with a separate static

protecting bag, in order to avoid static electricity .

• Reliable external packing is also very important when sending the PCB

assembly by post, in that it would avoid unnecessarily lost or damage.

3.2 Short of spareparts while repairing a Keyboard

If you are short of spare parts when you have some keyboards waiting to be

repaired, it would be recommended to take the necessary parts from one

keyboard, so that you may have the as many as keyboards be repaired and

sent back to your customer, and left only one or few k eyboards waiting for

spare parts sending from KYE.

KYE.

page 10 / Total 11pages

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