8
WARRANTY
All Goblin Tools measurement tools are carefully checked
and tested to our precise quality assurance standards.
We offer a warranty in accordance with the following
conditions:
1. Our warranty provides the correction of deficiencies to
the tool once verified by an authorised service centre that
the deficiencies were caused by a manufacturing fault
within the warranty period.
2. The standard warranty period is 4 years from the date of
purchase. The warranty period can be extended to 8 years
upon registration of the tool within 30 days of purchase.
3. The warranty does not cover:
a) Calibrations and components that are subject to wear
and tear.
b) Defects in the tool caused by non-compliance with
the operation instructions, improper use, abnormal
environmental conditions, inappropriate operating
conditions or insufficient maintenance.
c) Defects caused by using accessories or spare parts
other than approved parts.
d) Services or repairs carried out by non-authorised
persons.
4. Defects recognised by an authorised service centre as
being covered by the warranty shall be corrected either by
repair or replacement of the tool.
5. The warranty claim must be lodged within the warranty
period. This requires the complete tool with the original
sales receipt containing the purchase date and place
of purchase. Partial or disassembled tools cannot be
submitted for a warranty claim.
6. Services provided under warranty do not lengthen or
renew the warranty of the tool.
The above guarantees apply to tools that are
purchased in the countries and regions specified
online at www.goblintradetools.com
4 YEAR STANDARD WARRANTY PERIOD
1. The warranty period for your tool is 4 years from the date
of purchase.
2. The warranty period for batteries, battery packs and
chargers is 1 year from the date of purchase.
3. Calibrations are not covered under warranty as they are
deemed wear and tear.
4. All products have a standard warranty period, you do not
have to register your products to obtain the standard
warranty period.
5. To claim under this warranty, the date of purchase of the
tool must be documented by an invoice/receipt.
CARE & MAINTENANCE
1. This is a precision measuring tool and should always be
handled with care and transported within the carry case
provided.
2. Always turn the laser level off when transporting the laser
level or moving around the job site.
3. Whenever possible, store the laser level in a dry, shady
location.
4. Calibration of the laser level is recommended: every six
months, if ongoing accurate levelling is required, or an
impact has occurred.
5. The operator should check the accuracy of the tool before
precision levelling is attempted. Failure to do so may
result in inaccurate measurements.
6. Clean the laser level with a dry, soft cloth after use in
dusty, damp or wet conditions before storing.
7. Smudges and fingerprints may be removed with a damp
tissue or a soft, lint-free cloth.
8 YEAR EXTENDED WARRANTY PERIOD
1. The extended warranty is available on selected tools only.
2. You may extend the warranty period for your tool (laser
level, optical level or laser distance measurer) to 8 years
from the date of purchase. Accessories are excluded from
the warranty extension and remain at the 4 year warranty
period.
3. The warranty period for batteries, battery packs and
chargers is 1 year from the date of purchase.
4. Calibrations are not covered under warranty as they are
deemed wear and tear.
5. To obtain the extended warranty, the registration process
must be completed within 30 days from the date of
purchase.
6. Failure to register your product online and/or submission
of a valid invoice/receipt will void the warranty extension.
7. Please ensure ALL information submitted/uploaded is
correct.
Extended warranty is ONLY available via online registration,
offline (mailing in of warranty registration) will not be
accepted.
Visit www.goblintradetools.com to register.
