GoHigh EP210 Bedienungsanleitung

EP210 VoIP Phone

User Manual

Version: V1.7.60.47 Mar 30 2009

All ri hts reserved.

This document is supplied by Gohigh Technology Co., Ltd, No part of

this document may be reproduced, republished or retransmitted in

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mechanically, including, but not limited to, by way of photocopying,

recording, information recording or through retrieval systems,

without the express written permission of Gohigh Technology Co.,

Ltd. Gohigh Technology Co., Ltd reserves the right to revise this

document and make changes at any time and without the

obligation to notify any person and or entity of such revisions

and or changes. Product speciﬁcations contained in this document

are subject to change without notice.

Safety Notices

Please read the following safety notices before installing or using this phone. They are crucial for the safe

and reliable operation of the device.

 Please use the external power supply that is included in the package. Other power supplies may cause

damage to the phone, affect the behavior or induce noise.

 Before using the external power supply in the package, please check with home power voltage.

naccurate power voltage may cause fire and damage.

 Please do not damage the power cord. f power cord or plug is impaired, do not use it, it may cause fire

or electric shock.

 The plug-socket combination must be accessible at all times because it serves as the main disconnecting

device.

 Do not drop, knock or shake it. Rough handling can break internal circuit boards.

 Do not install the device in places where there is direct sunlight. Also do not put the device on carpets

or cushions. t may cause fire or breakdown.

 Avoid exposure the phone to high temperature, below 0℃ or high humidity. Avoid wetting the unit

with any liquid.

 Do not attempt to open it. Non-expert handling of the device could damage it. Consult your authorized

dealer for help, or else it may cause fire, electric shock and breakdown.

 Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it with a soft cloth

that has been slightly dampened in a mild soap and water solution.

 When lightning, do not touch power plug or phone line, it may cause an electric shock.

 Do not install this phone in an ill-ventilated place.

 You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of

the hazards involved with electrical circuitry and be familiar with standard practices for preventing

accidents.

Table of Content

1. INTRODUCING EP210 VOIP PHONE .............................................................................................. 5

1.1.

HANK YOU FOR YOUR PURCHASING

EP210 ...................................................................................... 5

1.2.

ELIVERY

ONTENT

.......................................................................................................................... 5

1.3.

EYPAD

............................................................................................................................................ 5

1.4.

ORT FOR CONNECTING

.................................................................................................................... 6

2.INITIAL CONNECTING AND SETTING ................................................................................................ 7

2.1.

CONNECT THE PHONE

........................................................................................................................ 7

2.2.

NITIAL

ETTING

................................................................................................................................ 8

2.2.1. PPPoE mode. .......................................................................................................................... 8

2.2.2. Static IP mode: ....................................................................................................................... 9

2.2.3. DHCP mode .......................................................................................................................... 10

3. BASIC FUNCTIONS ............................................................................................................................ 11

3.1.

ASIC OPERATION

............................................................................................................................ 11

3.1.1. Accepting a call ..................................................................................................................... 11

3.1.2. Making a call .......................................................................................................................... 11

3.1.3. Ending a call ......................................................................................................................... 12

3.1.4. Tran ferring a call ................................................................................................................ 12

3.1.5. Calling Hold and 3 way call ............................................................................................... 13

3.1.6. Caller ................................................................................................................................... 13

3.2.

HE HIGH

LEVEL OPERATION

........................................................................................................... 14

3.2.1. Special Key ......................................................................................................................... 14

3.2.2. Call pickup ............................................................................................................................ 14

3.2.3. join call .................................................................................................................................. 14

3.2.4. redial/unredial ...................................................................................................................... 15

3.2.5. click to dial ........................................................................................................................... 15

4. SETTING ............................................................................................................................................. 15

4.1.

ETTING METHODS

.......................................................................................................................... 15

4.2.

ETTING VIA

RO SE

............................................................................................................. 15

4.3.

ONFIGURATION VIA

EB .............................................................................................................. 16

4.3.1. BASIC .................................................................................................................................... 16

4.3.1.1. Statu ............................................................................................................................. 16

4.3.1.2. Wizard ............................................................................................................................ 17

4.3.1.3. Call Log .......................................................................................................................... 19

4.3.1.4. MMI SET ......................................................................................................................... 19

4.3.2. Network ................................................................................................................................. 19

4.3.2.1. WAN Config ................................................................................................................... 19

4.3.2.2. Qo Config ..................................................................................................................... 21

4.3.2.3. Service Port ................................................................................................................... 23

4.3.2.4. SNTP ............................................................................................................................... 24

4.3.3. VOIP ...................................................................................................................................... 25

4.3.3.1. SIP Config ...................................................................................................................... 25

4.3.3.2. Stun Config .................................................................................................................... 27

4.3.3.3. DIAL PEER etting ........................................................................................................ 29

4.3.4. Phone .................................................................................................................................... 32

4.3.4.1. DSP Config .................................................................................................................... 32

4.3.4.2. Call Service .................................................................................................................... 32

4.3.4.3. Digital Map Configuration ............................................................................................ 34

4.3.4.4. Phone Book ................................................................................................................... 35

4.3.5. Maintenance ......................................................................................................................... 36

4.3.5.1. Auto Provi ion............................................................................................................... 36

4.3.5.2. Sy log Config ................................................................................................................ 36

4.3.5.3. Config Setting................................................................................................................ 37

4.3.5.4. Update ............................................................................................................................ 38

4.3.5.5. Account Config ............................................................................................................. 38

4.3.5.6. Reboot ............................................................................................................................ 39

4.3.6. Security ................................................................................................................................. 40

4.3.6.1. MMI Filter

.................................................................................................................................................

4.3.6.2. Firewall

.....................................................................................................................................................

4.3.7. Logout ................................................................................................................................... 42

4.4.

ETTINGS VIA PHONE

’

S KEYBOARD

. ................................................................................................. 42

4.4.1. How to et via the phone’ keyboard............................................................................. 42

4.4.2. Phone menu ...................................................................................................................... 42

5. APPENDIX .......................................................................................................................................... 43

5.1.

PECIFICATION

............................................................................................................................... 43

5.1.1. Device pecification ........................................................................................................ 43

5.1.2. Voice Feature .................................................................................................................. 43

5.1.3. Network Feature ............................................................................................................. 44

5.1.4. Maintenance and Management ....................................................................................... 44

5.2.

IGIT

CHARACTER MAP TABLE

......................................................................................................... 44

1. Introducing EP210 VoIP Phone

1.1. Thank you for your urchasing EP210

Thank you for your purchasing EP210, EP210 is a full-feature telephone that provides voice communication

over the same data network that your computer uses. This phone functions not only much like a traditional

phone, allowing to place and receive calls, and enjoy other features that traditional phone has, but also it own

many data services features which you could not expect from a traditional telephone.

This guide will help you easily use the various features and services available on your phone.

1.2. Delivery Content

Please check whether the delivery contains the

following parts:

The base unit with display and keypad

The handset

The handset cable

The power supply

The Ethernet cable

1.3. Key ad

The numeric keypad with the keys 0 to 9, *, and #

is used to enter

Digits and letters, additionally, the following keys

are available:

Key mapping:

Key

Key name

Function Descri tion

Menu n idle state，press the MENU key to call up the menu.

Phone Book n idle mode, press the Phone Book key to check the

record list and add new records and revise the record.

Press this key again will return to idle mode.

Callers n idle/pickup/calling mode, press the Callers key to

Check the ncome/Outgoing/Missed calls records. Press

this key again will return to idle mode

LED LED blinks to remind user new voicemail.

System

nformation

n idle mode, press the Sysinfo key to check the phone

setting parameters. Such as local phone number, local P

and local Gateway P address.

Confirm

Use the Enter key to enter next menu, or confirm the

setting.

Exit Use the Exit key to return to previous menu, ,cancel the

setting, or reject to answer a call.

Navigation Key

When you pick up the handset or during calling, you can

use this key to turn up or turn down the handset volume;

when a call comes, you can use this key to adjust ring

volume; you also can use this key to choose item in the

menu, callers or phone book.

MW Use this key to read old or new message.

Transfer

Use the key to realize blind transfer or attended transfer

please refer to 3.1.4.-call transfer for more details).

Conference

Use this key to realize the three party call ( pleae refer

to3.1.5-Calling Hold and 3 ways call for more details)

Delete

n menu, use this key to modify current setting or delete

invalid information. And when you input number do

call out, you can use it to delete characters

Hold

Temporarily hold the active call during the talking; press

the key again to unhold the call. You also can press this

key then input the third party’s phone number and end

with the # key during calling, you can make a call with

the third party and hold the previous calling.

(3.1.5-Calling Hold and 3 ways call).

mute Press this key in calling mode, you can hear the other

side, and the other side can not hear you

R/send

n the hook off /hands-free mode, use the key to dial the

last call number; use this key to make a quick dial as

soon as you select your desired number in phone book

or callers.

Handfree Enter into hands-free mode.

1.4. Port for connecting

POWER Power switch Select ON/OFF

DC Power port Output: 5V/1.0A

LAN Network port Connect it to PC

WAN Network port Connect it to Network

The phone has two Network ports: The WAN port and the LAN port. Before you connect the power source,

please carefully read Safety Notices of this user manual.

2.Initial connecting and Setting

2.1. connect the hone

Step 1: Connect the P Phone to the corporate P telephony network. Before you connect the phone to the

network, please check if your network can work normally.

You can do this in one of two ways, depending on how your workspace is set up.

Direct network connection—by this method, you need at least one available Ethernet port in your workspace.

Use the Ethernet cable in the package to connect WAN port on the back of your phone to the Ethernet port in

your workspace. you can make direct network connect. The following two figures are for your reference.

Shared network connection—Use this method if you have a single Ethernet port in your workspace with

your desktop computer already connected to it. First, disconnect the Ethernet cable from the computer and

attach it to the WAN port on the back of your phone. Next, use the Ethernet cable in the package to connect

LAN port on the back of your phone to your desktop computer. Your P Phone now shares a network

connection with your computer. The following figure is for your reference

Step 2: Connect the handset to the handset port by the handset cable in the package.

Step 3: connect the power supply plug to the DC port on the back of the phone. Use the power cable to

connect the power supply to a standard power outlet in your workspace.

Step 4: push the on/off switch on the back of the phone to the on side, then the phone’s LCD screen displays

“WA T LOGON”. Later, a ready screen typically displays the date, time and current network mode.

f your LCD screen displays different information from the above, you need refer to the next section “ nitial

setting” to set your network online mode.

f your Vo P phone registers into corporate P telephony Server, your phone is ready to use.

2.2. Initial Setting

This Vo P Phone provides you with rich function and parameters setting. f you have enough knowledge

about network and S P protocol, it is better for you to understand many parameters. But if you know little

about network and S P protocol, you can also easily make initial setting according to the following steps to

enjoy rapidly high quality voice and low cost from this Vo P Phone.

Before make initial setting, please check if your corporate P telephony network can work normally, and you

have finished “connect the phone”.

This Vo P Phone Supports DHCP by default. t will receive an P address and other network-related settings

(Netmask, P gateway, DNS server) from the DHCP server. f your network supports DHCP, you can

connect this Vo P Phone directly to the network. f your network doesn’t support DHCP, you need change

this Vo P Phone’s network connection setting. According to the following steps, change this Vo P Phone’s

DHCP network connection setting into PPPoE or static P which your network supports at present.

2.2.1. PPPoE mode.

Press the 3 key for three seconds, then confirm it by the Enter key, your phone network connection mode

will switch into PPPoE mode. Prepare your PPPoE account name and password.

2. Press the MENU key, the LCD screen will display “ NPUT PASSWORD”.

3. nput the password (default value is 123), and press the ENTER key, the LCD screen will display

“NETWORK”.

4. Press the key and LCD screen will display “LAN”, press the key, enter it by the

key, the LCD screen will display “STAT C NET”. Then press the

key again, enter it

by the key, the LCD screen will display “USER NAME”.

5. Press the key and then press the key, input your PPPOE account number then press the

key to confirm. The LCD screen will display the inputted PPPOE account number.

6. Press the key to return to the previous menu, then press the key, the LCD screen will

display “PASSWORD”. Then press the ENTER key, and the DEL key, input your PPPoE’s password and

confirm it by the Key, the LCD screen will display the password which you inputted.

7. Press the EX T key for four times and press the DOWN key, till the LCD screen display “SYSTEM”.

8. Press the ENTER key, the screen display “SAVE”, then press the key again, the LCD screen

will display “ARE YOU SURE”.

9. Press the key, the phone will save your setting and the LCD screen will display “SAV NG

NOW”, then return to display “SAVE”.

10. Press the key twice, then press numeric key “3”and hold until the screen display “ARE YOU

SURE”. Press the key, the screen will display “CHANG NG”, which means that the phone is

trying to switch to PPPoE mode. f the icom “PPPoE” on the top of the screen keeps blink, it shows that

the phone is trying to access the PPPoE server., and the P is still static P if you press key to

display the current P; if the icon “PPPoE” is showed without blink, it means that the phone has already

gotten P from PPPoE server.

2.2.2. Static IP mode:

Press the 1 key for three seconds, then confirm it by the key, your phone network connection

mode will switch into Static P mode.

Prepare your phone’s network parameters. They are P Address of this

phone, Subnet Mask, Default Gateway/ Router and DNS. You can ask your Vo P service provider for those

parameters.

2. Press the key, the LCD screen will display “ NPUT PASSWORD”.

3. nput password (default is 123), then press the

key, the LCD screen will display”

NETWORK”.

4. Press the key, and the LCD screen will display “LAN”. Press the key, then the

key, the LCD screen will display “STAT C NET”.

5. Press the key, the LCD screen will display “ P”. Press the key again and then the

key, input your desired P address for your P phone and confirmed by pressing the key,

then the LCD will display the inputted P address. When inputting P with keypad, use “*” instead of “.”.

6. Press the key to return to previous menu, then press the key, the LCD screen will

display “DNS2”. Press the key then the key, input your spare DNS address and

confirm it by pressing the key, and then the LCD will display the inputted DNS address.

7. Press the key to return to previous menu, then press the key, the LCD screen will

display “DNS”. Press the key then the key, input your DNS address and confirm it by

pressing the key, and then the LCD will display the inputted DNS address.

8. Press the key to return to the previous menu, and then press the

key, the LCD screen

will display “GATEWAY”. Press the key again and then the key, input your gateway’s

P address and confirm it by pressing the key, the LCD screen will display the inputted

gateway address.

9. Press the key to return to the previous menu, and then press the key, the LCD screen

will display “NETMASK”. Press the key again and then the key, input your netmask

and press the key to confirm it. The LCD screen will display the inputted netmask.

10. Press the key for four times and press the key, till the LCD Screen displays

“SYSTEM”.

11. Press the key, the LCD screen will display “save”, then press the key again, the

LCD screen will display” ARE YOU SURE”.

12. Press the key, this phone will display “SAV NG NOW”, then return to display “SAVE”.

13. Press the key twice to exit the menu, and then press the numeric key 1 till the LCD screen

displays “ARE YOU SURE”. Press the key, the LCD screen will display “CHANG NG”. f

the icon “static” on the top of screen shows without blink, it means phone has already used the static P.

2.2.3. DHCP mode

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