Hearing Help Express APOLLO-6670 Bedienungsanleitung

PO Box 586 • DeKalb, IL 60115 • HearingHelp.com

an IntriCon company

1-800-221-2099

APOLLO-6670

USER GUIDE

My eartip size:

My battery size: 312 (brown tab)

Table of contents

Parts identified

How to insert battery

Slim-tubing / Removing & Attaching

Eartips / Removing & Attaching

Which is Left and Right

Inserting & removing Apollo-6670

Volume control

Program settings

Cleaning & care instructions

Troubleshooting/Service

Service Plans

Technical data

Additional information

Accessories

Warranty

14-15

21-800-221-2099 • HearingHelp.com

table oF contents

an Intricon company

WELCOME TO HEARING HELP EXPRESS!

Congratulations on your choice of the Apollo-6670 hearing aid to help

you on your journey to improved hearing. We’re confident you’ll enjoy

all the benefits the Apollo® has to offer, especially knowing you saved

thousands of dollars without sacrificing hearing improvement.

Put yourApollo®-6670to the test and find out if it’s right for you.

We only askthat you read these instructions to help you get the most

hearing improvement and to make the most of your 45 day home trial.

For your better hearing.

Remember, we’re here to help. If you have

questions or need help with your Apollo-6670

hearing aid, call toll-free.

Call: 1-800-221-2099 (Mon - Fri • 7:30 am - 5 pm CST)

or email us at: suppor[email protected]om

For your better hearing.

Yr Hearing Sut Team

1-800-221-2099 • HearingHelp.com

1. Microphone and Receiver

2. Program button

3. Rocker volume Control

4. Battery Holder

5. Slim-tube

6. Eartip

7. Sure-lock

Serial number: located on the

outer casing of hearing aid

parts iDentiFieD

Get to know your Apollo-6670

Your Apollo-6670 uses a size 312 (brown tab) zinc-air battery

• Long-lasting power! • Guaranteed fresh! • Free shipping!

Hearing Help Express offers a

variety of premium battery brands.

battery inForMation

ECO-GOLD MAX – Budget friendly favorite

POWER ONE – Longer tabs - easier to insert

RAYOVAC – Trusted Brand since 1930

On: With a battery installed, close the battery door to turn the Apollo on.

Off: Open the battery door to turn the Apollo-6670 off.

eartips anD tubing

The fit of your hearing aid is very important. See pages 5-6 for full details

on eartip sizes and proper tubing length.

41-800-221-2099 • HearingHelp.com

inserting the battery

Remove the brown colored tab from the flat, (+)

positive side of the size 312 battery. Wait one

minute for battery to reach full power before using

(or testing) battery.

Open battery holder gently, using your fingernail or

thumbnail. Pull out on the small lip of the battery

holder located on the lower part of the Apollo-6670.

3Locate the + symbol on the inside top rim of the

battery holder. This indicates that the flat, positive

side of the battery should face up in the same

direction as the + symbol.

4Place the battery in the battery holder –

NOT directly inside the Apollo. Fit the battery in

the holder with the flat, positive (+) side facing up.

5Close the battery holder. NEVER force the battery holder closed.

If the holder does not close easily then the battery is probably

upside down.

HEARING AID BATTERY TIPS

– Never store batteries in the refrigerator. Store them in a dry place at room temperature.

– Keep your batteries in the packaging until you’re ready to use one. Loose batteries can

short out if they come in contact to anything metallic, like another battery or your keys.

– When removing the tab from a new battery, simply stick the tab on your calendar for an easy

way to keep track of how long your batteries are lasting!

the holder with the flat, positive (+) side facing up.

Try using the battery magnet located on the end of

the enclosed cleaning tool.

LOW BATTERY INDICATOR – When the battery is no longer strong

enough to power your Apollo-6670, you will hear a voice prompt say “low

battery” (repeating every 8 minutes). Your Apollo-6670 will shut down

after you hear a voice prompt say “replace battery”.

1-800-221-2099 • HearingHelp.com

sliM-tube choices

You can try your Apollo-6670 right away just as it is.

We’ve selected the slim-tubing that works the best for

most people and encourage you to try this size first.

You will find size 1 slim-tubing attached to your

Apollo-6670.

We have included an additional size slim-tubing to try if the size 1

does not fit properly.

Extra slim-tubing for Men: Extra slim-tubing for Women:

Size 2 Left and/or size 2 Right Size 0 Left and/or size 0 Right

It’s important for the slim-tubing to fit correctly: slim-tubing should

fit snugly against your ear once the Apollo-6670 and eartip are in place.

If not, the slim-tubing may be too short or too long. Try a different

slim-tubing length.

Slim-tubing sizes/lengths:

There are four sizes of slim-tubing available for the right and left ear.

Right slim-tubing: 0 R, 1 R, 2 R, 3 R

Left slim-tubing: 0 L, 1 L, 2 L, 3 L

1 2 3

REMOVING slim-tubing from the Apollo-6670:

Grasp the thicker base of

the slim-tubing near the

top of the Apollo-6670.

Twist the tubing 90

to the le or right.

Pull the thicker base

of the tubing away

from the Apollo.

Line up the top of the Apollo and the thicker tubing

base and gently push the end of the slim-tube onto

the Apollo until it snaps into position.

Attention: Please make sure eartips and slim-tubing are securely

attached before using so they do not come off in your ear.

reMoving anD attaching sliM-tube

ATTACHING slim-tubing to the Apollo-6670:

61-800-221-2099 • HearingHelp.com

How to Remove dome tips:

1. Hold the ear tip tightly and grasp the tubing

directly behind the ear tip. Pull firmly.

How to Attach dome tips:

1. Line up the narrow tubing nozzle with the opening on the inside

of the ear tip.

2. Push together firmly until the ear tip is securely attached. Wiggle

the ear tip to be certain it stays in place.

reMoving anD attaching DoMe tips

We offer a variety of eartip options. We have attached the eartip style that

we feel works best for most. Also included are several other eartip options.

If you have trouble with the fit of the eartip or if you experience feedback

(squeal), give the other eartips a try.

eartip choices

Tulip dome eartip: Designed to help reduce feedback while allowing for

better speech clarity. Provides a great fit for a wide variety of ear canal

shapes and sizes. Available in one size.

Open dome eartips: Helpful for those with a mild hearing loss and

can provide you with better speech clarity. Available in sizes small,

medium and large.

Closed dome eartips: Designed to reduce feedback (squeal) if you

have more of a moderate hearing loss. Available in sizes small, medium

and large.

Double dome eartips: Designed for those that struggle with feedback

(squeal) due to having a moderate to severe hearing loss or using the

hearing aid on a higher volume level. Available in sizes small, medium

and large.

Which is leFt anD right

Apollo-6670 hearing aids can be used in either ear by

selecting a right slim-tubing or a left slim-tubing. Each

slim-tubing is preformed to “point” into either the right or

left ear. Right slim-tubing has red lettering on it and left slim-tubing has

blue lettering (printed near the eartip).

If you’re not sure of the color, hold the Apollo-6670

with the tubing attached and the volume control facing

towards you. Left tubing will point to the right and

right tubing will point to the left.

Set for

left ear.

Set for

right ear.

How to insert the Apollo-6670:

1. Grasp the slim-tubing behind the eartip and gently

push the eartip into your ear canal.

2. Place your Apollo-6670 over the top of your ear.

3. The slim-tubing will probably bulge slightly near the ear

canal. Point at the bend in the tubing and push gently.

The eartip should slip a little further into the ear canal for

proper placement. The tubing should fit snugly against

your ear.

Note: If pushing on the slim-tubing causes discomfort, STOP.

Call for assistance. 1-800-221-2099

4. Place the sure-lock into the bowl of your ear. The sure-lock

is the thin filament attached to the tubing. Use your finger

to secure the sure-lock into the most comfortable position.

To Remove Apollo-6670:

1. Grasp hold of the slim-tubing against your ear and gently

pull. The eartip will slip out of your ear.

2. Remove the Apollo-6670 from behind your ear.

NOTE: Tubing should not bulge away from the ear or pull the

Apollo down or the eartip out of the ear. If this occurs, try a

different length tubing.

into the ear canal for

ATTENTION: Confirm the eartip is attached to the slim-tubing each time you remove it

from your ear. If the eartip remains in your ear, seek medical assistance.

insert anD reMove hearing aiD

1-800-221-2099 • HearingHelp.com

Volume Control: Your Apollo-6670 is equipped with a

rocker control that allows you to select your listening volume.

Increase the volume: Each time you press the top

end of the rocker control, you’ll increase one volume

level and hear a single beep. There are 10 volume

levels to choose from. Once you reach the highest

volume you will hear a voice say “maximum volume”.

Decrease the volume: Press the bottom of the rocker control to decrease

the volume. You will hear a single beep at each level. Once you reach the

lowest volume you will hear a voice say “minimum volume”.

aDJusting the voluMe control

Program Control: Your Apollo-6670 is equipped with a push

button program control (located above the rocker control).

Easily choose between four program settings by pressing the

program button. When you press the program button you

will hear a voice prompt say “program 1”, “program 2”,

“program 3” or “program 4”.

Program Setting 1: Normal setting – use in most listening situations.

Program Setting 2: Noise setting – reduces the amount of low

frequency amplification. Often helpful in noisy situations.

Program Setting 3: Whistle reduction setting – Use if your

Apollo-6670 whistles or if sounds seem too sharp or tinny.

optional telephone setting

This can be installed in addition to any of the program settings listed above.

Program Setting 4: Telephone setting – Use when talking on the

telephone or with a loop system. Hold the receiver near the hearing aid

a little above your ear. You will only hear sounds from the telephone or

loop system.

choosing your prograM setting

You have a "smart" Apollo – Each time you turn your Apollo on, it will

be on the volume level you were using when you turned it off.

VOLUME DOWN

VOLUME UP

PROGRAM

CONTROL

81-800-221-2099 • HearingHelp.com

1-800-221-2099 • HearingHelp.com 9

iMportant care instructions

BEGINNING THE DAY:

After showering, apply all

lotions, creams, hairspray, perfume and cologne

BEFORE putting on your Apollo-6670s. Water and

such sprays can damage hearing aids. And please remember, your hearing aids

are sensitive and don’t like extreme heat or cold. Never place your Apollo-6670

in water. If it becomes wet, immediately remove the battery and let your Apollo

stand in a dry place or DryAid dehumidifier for several hours. NEVER use heat

(blowdryer, oven, microwave, etc.) to dry your Apollo.

AT THE END OF THE DAY:

Open the battery door when not wearing your hearing

aid. Any moisture inside your hearing aid can then evaporate, extending the life of

your Apollo-6670. With the battery door open, you can be assured your hearing aid

is off and not squealing. A squealing hearing aid can attract pets which have been

known to chew on hearing aids and damage them beyond repair. Even better,

remove the battery and store your Apollo-6670 overnight in a DryAid dehumidifier.

Maintaining your Device

It’s important to clean your Apollo hearing aid regularly. Without

regular cleaning, wax and moisture can build up and prevent the

hearing aid from working properly. It’s best to clean your Apollo-6670

in the morning before you use it.

Cleaning your hearing device:

1. Wipe off the outside of the hearing aid and eartip with a soft cloth or

hearing aid cleaning wipes (call to order).

2. Use the included cleaning brush and tube cleaning tool to gently

remove wax and dirt from the hearing aid sound openings.

How to clean the thin tube:

1. REMOVE the THIN TUBE from the device (see pg. 5).

2. REMOVE the EAR TIP from the TUBING (see pg. 6 ).

3. Insert the cleaning tool into the triangular base at the

end of the thin tube and thread it all the way through

so it comes out the other end of the tubing.

4. Wipe off any debris on the end of the cleaning

tool before pulling it back through the tubing.

Wipe off any debris on the end of the

cleaning

tool before pulling it back through the tubing.

Purchase replacement slim-tubing cleaning tools by calling 1-800-221-2099.

10 1-800-221-2099 • HearingHelp.com

If your hearing aid is: WHISTLING (FEEDBACK)

1Your Apollo-6670 may briefly whistle when a hand, hat or other

object is near it or when inserting and removing.

2 Turn the volume down, it may be set too high (pg. 8).

3 Check that your eartip is inserted correctly (pg. 7).

4 Try a different size eartip (pg. 6) or call customer service for

other options.

5 Verify that the tubing is attached correctly and is in good condition.

If the tubing is damaged, it should be replaced (pg. 5).

6 Try a fresh battery.

1 Check that the battery is inserted correctly (pg. 4).

2 Try a fresh battery.

3 Clean your Apollo-6670, microphone ports, and

eartip (pg. 9).

4 If your Apollo-6670 goes dead periodically, but comes on

after several hours of rest, the problem may be a build-up of

humidity. Try storing it in a DryAid dehumidifier when not in use.

troubleshooting your apollo-6670

If your hearing aid is: WEAK, DISTORTED, DEAD

If your Apollo-6670 requires service, send it to:

Hearing Help Express • PO Box 586 • DeKalb, IL 60115-0586

service

1Call 1-800-221-2099 for authorization before returning your

hearing aid for repair.

2 Enclose a note with your name, address, phone number and a

description of what is wrong with your device.

3 Pack your device securely in a sturdy box. Do not mail your

hearing aid in an envelope, it could be destroyed during

shipment. We recommend insured mail for your protection.

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