Hearing Help Express Apollo-E600 Bedienungsanleitung

an IntriCon company

My eartip style & size:

My tubing size:

PROVEN QUALITY

100% Digital American-made technology

MEDICAL GRADE HEARING AID

Doctor Designed • Audiologist Approved

Apollo®-E600

User Guide

1-800-221-2099

RECHARGEABLE

•Feedback Management •Noise Reduction

•Fingertip Volume Wheel

21-800-221-2099 • HearingHelp.com

Where relationships begin with Value & Service

and thrive on Quality and Trust.

an IntriCon company

Welcome to Hearing Help Express and congratulations on your choice of

the Apollo®-E600 hearing aid! Rest assured that you received a high-quality,

medical grade, FDA-Listed hearing aid that is of the same high-quality as

those sold by audiologists. The computer chip found inside your Apollo was

manufactured by our parent company, IntriCon, one of only two hearing

aid manufacturers in the US. This allows us to keep quality high and prices

low, cutting out the middle-man and passing the savings on to you.

I’m confident you’ll enjoy all the benefits the Apollo®-E600 has to offer,

especially knowing you saved thousands of dollars without sacrificing hearing improvement.

So, put yourApollo®to the test and find out if it’s right for you.We only askthat you read these

instructions to make the most of your 45 day home trial.

For your better hearing.

Remember, our licensed hearing aid dispensers and hearing advocates are here to help.

Call toll-free: 1-800-221-2099 (Monday - Friday • 7:30 am - 5 pm CST)

Chat with us online: HearingHelp.com

or email us at: [email protected]

Jim Houlihan

President

Jim

A+

RATING

Parts identified

Turning Apollo On and Off

Charging your Apollo-E600

Tubing choices / Removing & Attaching

Which is Left and Right

Eartip choices / Removing & Attaching

Inserting & removing Apollo-E600

Volume control

Listening settings

Care & Cleaning

Helpful Tips

Service Plans

Troubleshooting/Service

Technical data / Additional Info

Accessories

Important Information

Warranty

9-10

13-14

15-17

18-19

Table of Contents

By entering in a trial for our products you agree to follow the user guide for safe and proper use and care of the

device(s). Hearing Help Express, Inc. is not responsible for harm or damages incurred due to improper use or care

of the device(s).

1-800-221-2099 • HearingHelp.com

Get to know your Apollo-E600

Parts Identified

Serial number is located on the

outer casing of hearing aid

Get to know your

Apollo-E600

Serial number is located on

the

outer casing of hearing aid

IMPORTANT NOTICE:Do not mark on or damage the hearing aid during your 45-day trial

(damage fees may apply). If you need help identifying the left hearing aid from the right hearing aid

see page 5 or give us at call 1-800-221-2099.

Sure-lock

Slim-tubing

Volume Control

& on/o switch

Multi-memory

program button

and Charging

Indicator Light

Charging Port

Eartip

The Volume wheel also functions as an on/o switch.

Turning your Apollo-E600 ON: When the volume wheel is set to the

“0” position, rotate the wheel slightly (up towards the tubing), you may

feel a slight“click”. After you turn your Apollo on, there is a 2-3 second

delay before you will hear any sound.

Turning your Apollo-E600 OFF: Rotate the volume wheel all the

way down to the “0” position until you feel a slight“click”. When your

Apollo hearing aid is not being used, we recommend you turn it

completely o.

Charging

Cord

41-800-221-2099 • HearingHelp.com

Charging your Apollo-E600

Your Apollo-E600 is powered by a lithium polymer battery and should not be removed from the device.

We recommend that you fully charge your Apollo-E600 before using it

for the first time. A full charge takes about 2 hours, and will allow for

up to 20 hours of use.

To maximize the extended life of the battery, keep the hearing aid

plugged into the charger when not in use for an extended period of time.

Charging your hearing aid is similar to charging a cellphone.

1. Turn your Apollo-E600 off by rotating the volume wheel to “0”

(you should feel a slight “click”).

2. Plug the mini-USB connector into the charging port

on your hearing aid

3. Plug the regular USB connector into the AC power plug.

You can also plug it into a computer USB port or any

other standard USB power source used for charging

other electronic devices.

A blue LED indicator light will appear on the program

button, below the volume wheel. This indicates the

hearing aid is connected. The blue light will remain

on as long as the aid is connected to the charging

cord. A full charge will take up to two hours.

There is no harm by leaving the hearing aid connected once it

is fully charged.

1-800-221-2099 • HearingHelp.com

There are three sizes of slim-tubing available for the right

and left ear. Attached to your hearing aid is the size we

feel works best for most people. We have also included an

additional size slim-tubing for you to try if needed.

Additional sizes are available by calling 1-800-221-2099.

Right slim-tubing: 1R, 2R, 3R

Left slim-tubing: 1L, 2L, 3L

Which is left and right: Your Apollo can be used in

either ear by selecting a right slim-tubing or a left

slim-tubing. Each slim-tubing is preformed to

“point” into either the right or left ear.

Right slim-tubing has red lettering

Left slim-tubing has blue lettering.

It’s important for the slim-tubing to fit correctly: slim-tubing should

fit snugly against your ear once the Apollo and eartip are in place. If not, the

slim-tubing may be too short or too long. Try a different slim-tubing length.

If you need a different size slim-tube simply call 1-800-221-2099.

Picturing Left ear slim-tubing

Slim-tube Choices

Removing & Attaching Slim-tube

REMOVING slim-tubing from the Apollo-E600:

Grasp the thicker base of

the slim-tubing near the

top of the Apollo-E600.

Twist the tubing counter-

clockwise. Continue to

“unthread” the tubing

from the hearing aid.

ATTACHING slim-tubing to the Apollo-E600:

Line up the gold nozzle on the Apollo and the thicker tubing

base on the end of the slim-tube. Thread the tubing onto the

gold nozzle by twisting clockwise.

Attention: Please make sure eartips and slim-tubing are securely

attached before using so they do not come off in your ear.

3L 2L 1L

Set for

left ear.

Set for

right ear.

61-800-221-2099 • HearingHelp.com

Eartip choices

We offer a variety of eartip options. We have attached the eartip style that we feel

works best for most. Also included are several other eartip options.

If you have trouble with the fit or the eartip or if you experience feedback (squeal),

give the other eartips a try.

How to Attach Dome Eartips:

1. Line up the narrow tubing nozzle with the opening on the

inside of the eartip.

2. Push together firmly until the eartip is securely attached.

Wiggle the eartip to be certain it stays in place.

How to Remove Dome Eartips:

1. Hold the eartip tightly and grasp the tubing directly behind the eartip. Pull firmly.

(Replace eartips as needed.)

Tulip dome eartip: Designed to help reduce feedback while allowing

for better speech clarity. Provides a great fit for a wide variety of ear canal

shapes and sizes. (Available in one size.)

Open dome eartips: Helpful for those with a mild hearing loss and can

provide you with better speech clarity. (Available in sizes small, medium and large).

Closed dome eartips: Designed to reduce feedback (squeal) if you have

more of a moderate hearing loss. (Available in sizes small, medium and large).

Double dome eartips: Designed for those that struggle with feedback

(squeal) due to having a moderate to severe hearing loss or using the

hearing aid on a higher volume level. (Available in sizes small, medium

and large).

1-800-221-2099 • HearingHelp.com

How to insert the Apollo-E600 (slim-tube style):

1. Grasp the slim-tubing behind the eartip and

gently push the eartip into your ear canal.

2. Place your Apollo-E600 over the

top of your ear.

3. The slim-tubing will probably bulge slightly near

the ear canal. Point at the bend in the tubing and

push gently. The eartip should slip a little further

into the ear canal for proper placement. The

tubing should fit snugly against your ear.

Note: If pushing on the slim-tubing causes discomfort, STOP.

Call for assistance. 1-800-221-2099

4. Place the sure-lock into the bowl of

your ear. The sure-lock is the thin

filament attached to the tubing. Use

your finger to secure the sure-lock into

the most comfortable position.

Insert & remove Apollo-E600

To Remove Apollo-E600 (slim-tube style):

1. Grasp hold of the slim-tubing against your ear and gently pull.

The eartip will slip out of your ear.

2. Remove the Apollo-E600 from behind your ear.

NOTE: Tubing should not bulge away from the ear or

pull the Apollo-E600 down or the eartip out of the ear.

If this occurs, try a different length tubing. See picture

to the right.

ATTENTION: Confirm the eartip is attached to the slim-tubing each time you

remove it from your ear. If the eartip remains in your ear, seek medical assistance.

81-800-221-2099 • HearingHelp.com

You adjust the volume up and down by rotating

the volume control wheel. The higher the number,

the more amplification.

Adjusting the Volume Control

The multi-memory program button is located just below

the volume wheel.

Press the button to select your program setting.

Your Apollo-E600 will help you identify which program

setting you are using. When you select program 1 you

will hear one beep, program 2 will emit two beeps and

when program 3 is selected you will hear three beeps.

Setting 1: Normal use – 1 beeps. This setting is best when

used for normal listening situations (in relatively quiet environments).

Setting 2: Noise setting – 2 beeps. Reduces the

amount of low frequency amplification. Often helpful in

noisy situations or with many people.

Setting 3: Whistle reduction – 3 beeps. Use if your Apollo-E600

whistles or if sounds seem too sharp or tinny.

You have a “smart” Apollo-E600

Each time you turn your Apollo-E600 on, it will be on the same

program setting you were using when you turned it off.

Choosing your Listening Settings

Increase

Decrease

1-800-221-2099 • HearingHelp.com

We’ve done what we can to protect your Apollo from moisture and

earwax but a little regular cleaning by you will go a long way towards

trouble-free use. Without regular cleaning, wax and moisture can build

up and prevent your Apollo from working properly. We suggest cleaning

your Apollo in the morning before you use it and storing it overnight in

a DryAid Dehumidifier (call to order). It does not take much dirt or wax

to clog the super-thin tubing and the tiny openings. Many customers

find cleaning the tubing weekly is sufficient. For best results consider

purchasing the Cleaning Care Plan (pg. 11).

Cleaning your Apollo hearing aid:

1. Wipe off the outside of the Apollo hearing aid and eartip

with a soft cloth or hearing aid cleaning wipes (call to order).

2. Use the included cleaning brush and tube cleaning tool to gently

remove wax and dirt from the hearing aid sound openings.

How to clean your Apollo slim-tubing:

1. REMOVE THE SLIMTUBING from the Apollo (see pg. 5).

There is no need to remove the eartip from the tubing.

2. Insert the cleaning tool into the triangular base at the end of the

slim-tubing.

3. Thread the cleaning tool all the way through the slim-tubing and out

of the end of the eartip.

4. Wipe off any debris on the end of the cleaning tool before pulling it

back through the eartip and slim-tubing.

Purchase replacement slim-tubing

cleaning tools by calling 1-800-221-2099.

Care and cleaning

Purchase replacement slim-tubing

cleaning tools by calling 1-800-221-2099.

10 1-800-221-2099 • HearingHelp.com

IMPORTANT CARE INSTRUCTIONS

BEGINNING THE DAY: After

showering, apply all lotions,

creams, hairspray, perfume

and cologne BEFORE putting on

your Apollo-E600s. Water and

such sprays can damage hearing aids. And please remember, your hearing aids

are sensitive and don’t like extreme heat or cold. Never place your Apollo-E600

in water. If it becomes wet, let your Apollo-E600 stand in a dry place or DryAid

dehumidifier for several hours. NEVER use heat (blowdryer, oven, microwave, etc.)

to dry your Apollo.

AT THE END OF THE DAY: When your Apollo is not in use, turn the aid

completely off and connect it to the charging cord. With the Apollo turned

off, you can be assured your hearing aid is not squealing. A squealing hearing

aid can attract pets which have been known to chew on hearing aids and

damage them beyond repair.

1. Start Slowly – Begin by using your new hearing aid a few hours a day

while you are alone. If you're not used to wearing a hearing aid, you will

probably notice many sounds you have not heard in a while. And while you

may enjoy the sounds of birds again, other sounds like crackling paper and

the refrigerator running may take some time to get used to. With practice you

should be able to focus on the sounds you want to hear and ignore the rest.

Hearing aids will not restore your hearing, but they absolutely can help.

2. Read Out Loud – Your own voice will sound strange at first. Try reading out

loud for 15 minutes a day to get used to the sound of your voice.

3. Practice Listening to One Voice – Start in a quiet environment listening to

the radio or your favorite TV show. Then practice listening with one friend or

family member at a time.

4. Listen and Talk in Small Groups – Next try talking with a small group of

people, first in a quiet setting and then in a noisier environment. Remember,

most people have difficulty understanding in loud places with background

noise. So, be patient and keep practicing. Your understanding should

improve with time.

Helpful tips

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