HotWire IPTV Bedienungsanleitung

IPTV
USER’S GUIDE

WELCOME TO
HOTWIRE COMMUNICATIONS
You have made a great decision in selecting Hotwire as your IPTV provider.
When it comes to Fiber Optic Technology, Hotwire is on the forefront. Hotwire will
revolutionize your TV experience! Fiber-Optic technology allows you to enjoy a vast variety
of live channels with a crystal clear picture quality.
The Interactive Guide will allow you to be in full control and personalize the way you watch
TV. You won’t have to worry about missing your favorite shows or movies because you can
record up to 80 hours of programming (in standard definition and 18 Hours in HD) when
you subscribe to our DVR (Digital Video Recorder) service!
Hotwire also offers an excellent selection of Video on Demand content, too!
So, among the live broadcast cable channel offerings, the programs you have recorded and
video on demand you will always have something to watch.
Thank you for choosing Hotwire Communications. Now get ready to unleash the full
potential of our fiber-optic IPTV experience!
Sincerely,
Hotwire Customer Care Team
(800) 355-5668
www.gethotwired.com
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TABLE OF CONTENTS
Remote Controls ……………………………………......................... 3
ADB ……………………………………........................................................ 4
Titan ……………………………………....................................................... 5
Polaris …………………………..............................……….......................... 6
Quick Start Guide …………………………................................... 7
Basic Navigation …………………..........................................….........…... 7
What to watch ………………………………………………………….........….... 7
Menu ………………………………….....……………………………….........….. 7
Video on Demand …………………….....………………….........................…. 7
TV Listings …………………………………………………………………........... 8
DVR …………………………………....……………………............................. 8
Search ………………………………………………………............................. 8
Menu in Depth …………………………......................................... 8
Favorites …………………………………………………………….……………… 8
Search ……………………………………………………………………….……... 10
Guide ………………………………………………………………………..……… 10
DVR …………………………………………………………...……………………. 11
Rental ………………………………………………………………………..…….. 11
My Library …………………………………………………………...………….…. 11
Packages ……………………………………………………………………….…... 11
Settings ………………………………………………………………………..…... 12
DVR (Digital Video Recorder) …………………………................. 12
Set Top Box ………………………………………………………………………... 12
Pausing Live TV …………………………………………………………………… 13
Rewind/Fast Forward Live TV ……………………………………………………. 13
Buffered programs ………………………………………………………………… 13
Recording with your DVR …………………………………………………………. 13
Canceling Recordings …………………………………………………………….. 15
Viewing Recordings ……………………………………………………………….. 16
Video On Demand (VOD) …………………………....................... 17
Movies ……………………………………………………………….......………... 17
Free ……………………………………………………………….......………....... 17
Frequently Asked Questions ………………………….................. 18
Box Performance Questions ………………………………………………..…….. 18
DVR Questions ……………………………………………………….......……….. 19
Closed Captioning ……………………………………………………………....... 20
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REMOTE CONTROLS
Getting to know your Hotwire remote will allow you to browse through channels, record your favorite
shows, order the most popular movies with simplicity, as well as control all your other home
entertainment devices without leaving your chair. Your new remote allows you access to all of
our IPTV features.
In addition to controlling your Hotwire Set Top Box (STB), two of our remotes, the black ADB and the
silver Titan, have the ability to be programmed to control up to five other electronic devices (such as a
DVD and your sound system) with the red all POWER button, if the 5-digit peripheral device codes
have been programmed into the remote.
The Hotwire technician will program your remote with the 5-digit code required to have your TV and
Set Top Box respond. Each additional device (such as a DVD player) will also require a separate
5-digit code to be programmed into the remote. These codes are listed under “Programming the
Remote Control” in the book that comes with the Set Top Box.
Two of our remotes, the Titan and the Polaris are back-lit so you can see the remote buttons in
low light.
The Polaris is equipped with large number keys so that you won’t need your glasses to maneuver.
For simplicity, the POWER button only turns on your TV and Set-Top Box so you won’t get confused.
All three remotes are equipped to navigate the DVR system, if you elect to subscribe to this service.
The remote control Quick Guide Tutorial is also available on Channel 1 on your TV.
Please find the appropriate Quick Remote Guide on one of the following three pages to match
your remote.
TIP: Be sure your remote has fresh batteries. If your TV doesn’t respond to the remote control
signals, check the batteries. Keep fresh double AA batteries on hand and be sure they
are inserted correctly.
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STANDARD ADB REMOTE GUIDE
STB
Used for Set Top Box
functions
PLAYBACK CONTROLS
For use with DVR and
VOD functions
INFO
Displays information
about the currentprogram
ARROWS
Allows you to scroll
through the guide
and menu
EXIT
Exits the guide and menu
PAGE UP/DOWN
Scrolls Up/Down through
the current page in guide
CHANNEL +/-
Changes channel on
the STB
LAST
Returns to previous
channel
TV
Controls TV functions
POWER
Turns components On/Off
MENU
Displays main menu
OK
Press when you wantto
select a program or
highlighted object
GUIDE
Display program guide
and cycle through
favorites lists
PAGE BACK/FORWARD
Scrolls side-to-side from
the current page in guide
INPUT
Switches between audio/
video inputs on your TV
DELETE
Deletes single character in
text entry boxes
DVR LIST
Displays DVR/PVR Menu
VOD
MUTE
Displays VOD
Rentalmenus
CLOSED CAPTIONING
Enable/Disable Closed
Captioning
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Power
Turns components on\off
Live
View Live TV
DVR List
Displays DVR Menu
Guide
Display program guide and
cycle through favorites list
Page Up/Down
Scrolls Up/Down through
the current page in guide
Day Up/Down
Scrolls side-to-side from
the current page in guide
Select
Press to select a program
or highlighted item
Menu Controls
Allows you to scroll through
guide and menu
Menu
Displays main menu
Closed Captioning
Enable/Disable CC
Last
Returns to previous channel
Guide
Display program guide and
cycle through favorites list
Changes Channel
Volume
Controls volume
TITAN REMOTE GUIDE
Mute
Stops audio sound
Input
Switches between audio/
video inputs on TV
Keypad
PLAYBACK CONTROLS
For use with DVR and
VOD functions
Closed Captioning
Enable/Disable CC
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TV
Powers TV on/off
CBL
Powers Set Top Box on/off
Live
View Live TV
DVR List
Displays DVR Menu
Menu
Displays main menu
Guide
Display program guide and
cycle through favorites list
OK
Press to select a program
or highlighted item
Volume
Controls volume
Day Up/Down
Scrolls side-to-side from
the current page in guide
Swap
PIP swap
Number Keypad
VOD
Goes directly to Video
On Demand Menu
Page Up/Down
Scrolls Up/Down through
the current page in guide
Closed Captioning
Enable/Disable CC
Mute
Stops audio sound
Change Channels
Last
Returns to previous channel
Exit
Exits guide and menu
Info
Displays information about
the current program
POLARIS REMOTE GUIDE
Playback Controls
For use with DVR and
VOD functions
Menu Controls
Scroll through guide & menu
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QUICK START GUIDE
This quick start guide will give you a brief description of the many features that Hotwire IPTV has to offer.
Basic Navigation
1. Press the TV button and then Power button to turn on your television
2. Press STB button and then the Power button to turn on your Set Top Box.
To navigate through the program guide use the arrow keys.
u to move cursor to the right
t to move cursor to the left
p to move cursor up
q to move cursor down
3. Press OK button to make your selection, or while watching TV, press OK to access your quick
guide menu.
4. Press EXIT button to return to live TV from the menu or guide.
5. Press INFO button once (or twice, for more detail) to display information about the program
you are watching.
6. Press LAST button to return to the previous channel you were watching.
What to Watch
1. Select the Guide button to access your tabs and complete TV listings, to
2. Navigate between pages use the page + or -and day + or -buttons
3. To select a channel press the OK button
Menu
Gives you access to all of the Hotwire IPTV features
1. Press the MENU button to access the main menu
2. Use the arrow keys to navigate through the menu
3. Press OK to make your selection
Video On Demand
1. To access your video on demand where the newest movies may be found press the VOD button.
2. Use arrows to navigate through the categories for your movie or program.
3. Press OK to select your choice.
4. Press OK to rent your selection.
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TV Listings
To view your local and HD favorites
1. Press the GUIDE button once to access all of the channels that Hotwire offers. Press GUIDE
again to change your tab to your preferred channel lineup.
2. Use the Arrow keys to navigate through channels
3. Press OK to select the channel you wish to view.
DVR
Record your favorite shows
1. While searching TV listings in your guide, highlight the show you want to record and press R.
2. While watching live TV simply press R.
Search
Search for a program by keywords
1. Press MENU button and scroll to the Search icon and press OK.
2. In the blank field type in a word that is in the title of your show or just a specific topic and press OK.
3. The system will search the listings and will provide you with all shows similar to your search.
TIP: Please select channel 950 on your TV for the Advanced Features Tutorial.
MENU IN DEPTH
By using the Menu you have access to important receiver functions you will use on a daily basis. Some
functions will include accessing movie rentals and Video on Demand, creating favorite channel lineups,
as well as many other features you will use to customize your viewing experience. Please see channel
950 to learn how to use more advanced Menu features and functions.
Favorites
Used to create and customize a channel lineup. You can create multiple tabs; one for each person
in your house or one for each of your favorite genres. You may name the tabs whatever you choose to
complete the customization of your Favorites channel lineup.
TO CREATE A NEW TAB
1. Go to Menu, and using your arrow buttons, scroll right or left until you see the favorites box is
bordered in yellow then select Favorites by pressing the OK/Select button.
2. A menu will pop up select “Create” using your OK/Select button.
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3. The Name box will be bordered in yellow and labeled “Favorites”. Now press OK which will bring
up a virtual keyboard. Type in the tab name you want.
4. By using your cursor buttons to scroll through the virtual keyboard you select each individual
letter and create any name you wish.
5. Select Done on the virtual keyboard when you are finished
6. You will now see the yellow border is around the channels.
7. You scroll down and by pressing OK you will be selecting that channel to add to your tab.
TIP: If you do not want to select each individual channel at this time on your favorites screen,
you are able, while watching live TV, to select OK which will add that channel to your
favorites tab list.
DELETING A FAVORITES TAB
1. Go to Menu
2. Select the “Favorites Box”
3. Select “Delete” on the pop-up menu
4. This will give you the option to select the name of the tab you wish to delete.
5. Scroll up or down and then press OK when it is on the tab that you wish to delete.
6. Scroll down to OK press OK. You have successfully deleted a favorites tab.
EDITING THE NAME OF THE FAVORITES TAB
If you would like to change the name of an existing Tab you can do so very easily.
1. Go to Menu
2. Select the “Favorites Box”
3. The Name box will be bordered in yellow and labeled “Favorites” press OK and then you will see
a virtual keyboard
4. Select Clear All and then by selecting each individual letter you can create any new name
you would like.
5. Select Done when you are through..
ADDING/DELETING A CHANNEL
It is easy to add and delete channels from your Favorites Tab.
1. Go to the channel that you want to Add or Remove.
2. Press OK/Select while live TV is playing. A menu will pop-up.
3. Select “Add/Remove From Favorites”
4. Select “Add” or “Remove” to complete the process.
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