HP C8000 - Workstation - 0 MB RAM Montageanleitung

Getting Started

Hardware and Software Setup

HP workstation c8000

Document Part Number: AB629-90001

January 2004

This guide provides an overview of the system front and rear panel

connectors, instructions on how to set up and configure your system,

troubleshooting tips, and a list of available documentation.

ii HP workstation c8000 — Getting Started

All other product names mentioned herein may be trademarks of their respective

companies.

Hewlett-Packard Company shall not be liable for technical or editorial errors or

omissions contained herein or for incidental or consequential damages in

connection with the furnishing, performance, or use of this material. The

information in this document is provided “as is” without warranty of any kind,

including, but not limited to, the implied warranties of merchantability and

fitness for a particular purpose, and is subject to change without notice. The

warranties for HP products are set forth in the express limited warranty

statements accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

This document contains proprietary information that is protected by copyright.

No part of this document may be photocopied, reproduced, or translated to

another language without the prior written consent of Hewlett-Packard

Company.

Getting Started: Hardware and Software Setup

HP workstation c8000

First Edition (January 2004)

Document Part Number: AB629-90001

ÅWARNING: Text set off in this manner indicates that failure to follow

directions could result in bodily harm or loss of life.

ÄCAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

HP workstation c8000 — Getting Started iii

Contents

Preface

1 Hardware Setup

Attaching the Pedestal (tower configuration only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Choosing a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Connecting Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Power, Keyboard, and Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Graphics Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4

Front Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

Rear Panel Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7

2 Software Setup

Starting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Initializing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Locating your Product and Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Turning Off the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Configuring the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

3 New Component Setup

Installing Hardware Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Updating Firmware and Drivers for New Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

4Troubleshooting

E-Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

General Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

System Does Not Start Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Keyboard Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Monitor Remains Blank When System is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

You Forgot the BCH Password(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Troubleshooting with the System LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

System Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Software Diagnostics Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

Offline Diagnostics Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

Recovering the OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

iv HP workstation c8000 — Getting Started

Contents

Index

HP workstation c8000 — Getting Started v

Preface

Important Safety Warnings

ÅWARNING: Avoiding Electrical Shocks. To avoid electrical shock, do not

open the power supplies. There are no user-serviceable parts inside.

To avoid electrical shock and harm to your eyes by laser light, do not

open the DVD laser module. The laser module should be serviced by

service personnel only. Do not attempt to make any adjustment to the laser

unit. Refer to the label on the DVD for power requirements and

wavelength. This product is a class I laser product.

ÅWARNING: Removing and Replacing the Cover. For your safety, never

remove the system side cover without first disconnecting the power cord

from the power outlet and removing any connection to a

telecommunications network. If a Power Protection Device is fitted to your

system, you must shut down your computer using its on/off switch, then

remove the power cord before removing the system’s side cover. Remove

the Power Protection Device cables before any servicing operation. Always

replace the side cover before switching the system on again.

ÅWARNING: Battery Safety Information. There is a danger of explosion if

the battery is incorrectly installed. For your safety, never attempt to

recharge, disassemble, or burn an old battery. Replace the battery with

the same or equivalent type, as recommended by the manufacturer.

The battery in this system is a lithium battery that does not contain any

heavy metals. However, to protect the environment, do not dispose of

batteries in household waste. Return used batteries either to the shop from

which you bought them, to the dealer from whom you purchased your

system, or to HP so that they can either be recycled or disposed of in the

correct way. Returned batteries will be accepted free of charge.

vi HP workstation c8000 — Getting Started

Preface

ÅWARNING: Avoiding Burn Injuries. Some parts inside the computer will

be hot. Wait approximately three to five minutes for them to cool down

before touching them.

ÅWARNING: Metallic Particulates. Metallic particulates can be especially

harmful around electronic equipment. This type of contamination may enter the

data center environment from a variety of sources, including, but not limited to,

raised floor tiles, worn air conditioning parts, heating ducts, rotor brushes in

vacuum cleaners or printer component wear. Because metallic particulates

conduct electricity, they have an increased potential for creating short circuits in

electronic equipment. This problem is exaggerated by the increasingly dense

circuitry of any electronic equipment.

Over time, very fine whiskers of pure metal can form on electroplated zinc,

cadmium, or tin surfaces. If these whiskers are disturbed, they may break off

and become airborne, possibly causing failures or operational interruptions. For

over 50 years, the electronics industry has been aware of the relatively rare, but

possible, threat posed by metallic particulate contamination. During recent

years, a growing concern has developed in computer rooms where these

conductive contaminants are formed on the bottom of some raised floor tiles.

Although this problem is relatively rare, it may be an issue within your computer

room. Since metallic contamination can cause permanent or intermittent failures

on your electronic equipment, Hewlett-Packard strongly recommends that your

site be evaluated for metallic particulate contamination before installation of

electronic equipment.

ÄCAUTION: Avoiding Static Electricity. Static electricity can damage

electronic components. Turn OFF all equipment and disconnect the power

cable before installing an accessory card. Don’t let your clothes touch any

accessory card. To equalize the static electricity when replacing an

accessory card, rest the accessory card bag on top of the system unit

while you are removing the card from the bag. Handle the card as little as

possible and with care.

ÄCAUTION: Information on Ergonomic Issues. It is strongly recommended

that you read the ergonomics information, available in the “Safety and

Comfort Guide”, before using your system. This guide is available on the

Documentation and Utility CD provided with your system, and at

www.hp.com/ergo.

HP workstation c8000 — Getting Started vii

Preface

NOTE: Recycling Your System. HP has a strong commitment toward

the environment. Your HP system has been designed to respect the

environment as much as possible. HP can also take back your old

system for recycling when it reaches the end of its useful life. HP has

a product take-back program in several countries. The collected

equipment is sent to HP recycling facilities in Europe or the U.S.A.

As many parts as possible are reused. The remainder is recycled.

Special care is taken for batteries and other potential toxic substances,

these are reduced into non-harmful components through special

chemical processes. If you require more details about the HP product

take-back program, contact your local dealer or your nearest HP Sales

Office.

Finding Information

E-Support

For online access to technical support information and tools, go to

http://www.hp.com/support. Support resources include web-based

troubleshooting tools, technical knowledge databases, driver and

patch downloads, online communities, and proactive notification

services.

The following sites are also available to you.

■www.hp.com — Provides useful product information.

■www.hp.com/go/bizsupport — Provides additional support

information.

■www.hp.com/support/workstation_manuals — Provides the latest

online documentation.

■http://welcome.hp.com/country/us/eng/wwcontact.html —

Provides a listing of the worldwide technical support phone

numbers.

viii HP workstation c8000 — Getting Started

Preface

Additional Documentation

The following documents are on the Documentation and Utility CD

provided with your system and at www.hp.com/go/bizsupport:

■Getting Started Guide — how to set up and configure your

system; basic troubleshooting; warranty statements.

■Technical Reference Guide — how to install and replace parts;

advanced troubleshooting; advanced configuration information.

■Safety and Comfort Guide — how to use your system safely and

avoid injury or discomfort.

■OS Recovery Instructions — how to restore your system to the

original shipping configuration (instructions accompany

CD/DVD).

■One-Year Limited Warranty and Technical Support —

information on your system warranty and how to contact

technical support.

■Safety and Regulatory Information.

Parts and Accessories

For complete and current information on supported accessories and

components, visit:

http://partsurfer.hp.com

Subscriber’s Choice

Subscriber's Choice is an HP program that allows you to sign up to

receive driver and software alerts, proactive change notifications

(PCNs), the HP newsletter, and more. Sign up today at:

www.hp.com/go/subscriberschoice

HP workstation c8000 — Getting Started 1–1

Hardware Setup

This section provides instructions on:

■attaching the pedestal

■choosing a location

■connecting devices

■identifying features of the front and rear panel

1–2 HP workstation c8000 — Getting Started

Hardware Setup

Attaching the Pedestal (tower configuration only)

ÄCAUTION: Before operating the HP workstation c8000, you must attach the

pedestal to the base of the system to ensure that the system is stable.

To attach the pedestal:

1. Place the system on its side with the bottom of the chassis at the

edge of a table.

2. Align the pedestal 1so the D-shaped holes on the pedestal line

up with the U-shaped hooks on the base of the chassis.

3. Slide the pedestal towards the front of the system chassis 2until

it snaps into place.

Attaching the pedestal

Choosing a Location

Position the system so that its rear connectors are easily accessible:

■If the system is a tower configuration, place the system in an area

with easily accessible power outlets and enough space for the

keyboard, mouse, and any other accessories.

■If the system is to be rack-mounted, refer to the mounting

instructions provided with your system.

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