HP Envy 14-1111 Handbuch

HP ENVY 14 Notebook PC

Maintenance and Service Guide

Development Company, L.P.

Bluetooth is a trademark owned by its

proprietor and used by Hewlett-Packard

Company under license. Intel and Core are

trademarks of Intel Corporation in the U.S.

and other countries. Microsoft, Windows,

and Windows Vista are U.S. registered

trademarks of Microsoft Corporation. SD

Logo is a trademark of its proprietor.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

First Edition: September 2010

Document Part Number: 595069-001

Revision A

MSG revision history

Revision Publication Date Description

A September 2010 Updated spare parts throughout MSG.

iii

iv MSG revision history

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,

flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft

surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to

contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device

and the AC adapter comply with the user-accessible surface temperature limits defined by the

International Standard for Safety of Information Technology Equipment (IEC 60950).

vi Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 5

Top ....................................................................................................................................................... 5

Button .................................................................................................................................. 5

Keys ..................................................................................................................................... 6

Lights ................................................................................................................................... 7

TouchPad ............................................................................................................................ 8

Display .................................................................................................................................................. 9

Front ................................................................................................................................................... 10

Left side .............................................................................................................................................. 11

Right side ........................................................................................................................................... 12

Bottom components ........................................................................................................................... 13

3 Illustrated parts catalog ............................................................................................................................... 14

Service tag ......................................................................................................................................... 14

Computer major components ............................................................................................................. 15

Door Kit .............................................................................................................................................. 20

Mass storage devices ......................................................................................................................... 20

Miscellaneous parts ............................................................................................................................ 21

Sequential part number listing ............................................................................................................ 22

4 Removal and replacement procedures ....................................................................................................... 28

Preliminary replacement requirements ............................................................................................... 28

Tools required .................................................................................................................... 28

Service considerations ....................................................................................................... 28

Plastic parts ....................................................................................................... 28

Cables and connectors ..................................................................................... 28

Drive handling ................................................................................................... 29

Grounding guidelines ......................................................................................................... 29

Electrostatic discharge damage ........................................................................ 29

Packaging and transporting guidelines ............................................. 31

Component replacement procedures ................................................................................................. 32

Service tag ......................................................................................................................... 33

Computer feet .................................................................................................................... 33

Battery ............................................................................................................................... 34

SIM .................................................................................................................................... 35

Mass storage device .......................................................................................................... 36

vii

WWAN module .................................................................................................................. 38

WLAN module .................................................................................................................... 41

RTC battery ....................................................................................................................... 45

Memory module ................................................................................................................. 46

Battery connector board .................................................................................................... 48

Top cover ........................................................................................................................... 50

Keyboard ........................................................................................................................... 52

Audio/USB board ............................................................................................................... 55

Bluetooth module ............................................................................................................... 56

SIM/WWAN board ............................................................................................................. 57

Optical drive ....................................................................................................................... 59

Power connector cable ...................................................................................................... 61

System board ..................................................................................................................... 62

Fan/heat sink assembly ..................................................................................................... 65

Processor ........................................................................................................................... 67

Speakers ............................................................................................................................ 69

Display assembly ............................................................................................................... 70

5 Setup Utility (BIOS) ....................................................................................................................................... 72

Starting Setup Utility ........................................................................................................................... 72

Using Setup Utility .............................................................................................................................. 72

Changing the language of Setup Utility ............................................................................. 72

Navigating and selecting in Setup Utility ............................................................................ 72

Displaying system information ........................................................................................... 73

Restoring factory default settings in Setup Utility .............................................................. 73

Exiting Setup Utility ............................................................................................................ 74

Updating the BIOS ............................................................................................................................. 74

Determining the BIOS version ........................................................................................... 74

Downloading a BIOS update ............................................................................................. 75

6 Specifications ................................................................................................................................................ 76

Computer specifications ..................................................................................................................... 76

14.5-inch, SVA display specifications ................................................................................................. 77

Hard drive specifications .................................................................................................................... 77

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ................................. 78

7 Backup and recovery .................................................................................................................................... 79

Recovery discs ................................................................................................................................... 79

Performing a system recovery ............................................................................................................ 80

Recovering using the dedicated recovery partition ............................................................ 80

Recovering using the recovery discs ................................................................................. 80

Backing up your information ............................................................................................................... 81

Using Windows Backup and Restore ................................................................................ 81

viii

Using system restore points .............................................................................................. 82

When to create restore points ........................................................................... 82

Create a system restore point ........................................................................... 82

Restore to a previous date and time ................................................................. 82

8 Connector pin assignments ......................................................................................................................... 83

Audio-in (microphone) ........................................................................................................................ 83

Audio-out (headphone) ....................................................................................................................... 83

HDMI .................................................................................................................................................. 84

RJ-45 (network) .................................................................................................................................. 85

Universal Serial Bus ........................................................................................................................... 85

9 Power cord set requirements ...................................................................................................................... 86

Requirements for all countries ............................................................................................................ 86

Requirements for specific countries and regions ............................................................................... 87

10 Recycling ..................................................................................................................................................... 88

Battery ................................................................................................................................................ 88

Display ................................................................................................................................................ 88

Index ................................................................................................................................................................... 94