HP Color LaserJet CP3505 Series Gebrauchs- und Pflegehandbuch

HP Color LaserJet CP3505

Software Technical Reference Addendum

HP Color LaserJet CP3505

Software Technical Reference Addendum

2007 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation or translation

without prior written permission is prohibited,

except as allowed under the copyright laws.

The information contained herein is subject

to change without notice.

The only warranties for HP products and

services are set forth in the express warranty

statements accompanying such products

and services. Nothing herein should be

construed as constituting an additional

warranty. HP shall not be liable for technical

or editorial errors or omissions contained

herein.

Edition 1, 9/2007

Trademark credits

Adobe® and Acrobat® are trademarks of

Adobe Systems Incorporated.

Microsoft®, Windows®, and Windows® XP

are U.S. registered trademarks of Microsoft

Corporation.

Windows Vista® is either a registered

trademark or trademark of Microsoft

Corporation in the United States and/or other

countries.

Table of contents

A Known issues

Introduction ........................................................................................................................................... 1

General firmware [INTERNAL] ............................................................................................................. 2

General software ................................................................................................................................ 11

HP driver ............................................................................................................................................ 14

HP PCL 5 driver ................................................................................................................................. 16

HP PCL 6 driver ................................................................................................................................. 17

HP postscript level 3 emulation driver ................................................................................................ 18

Third-party [INTERNAL] ..................................................................................................................... 19

ENWW iii

iv ENWW

A Known issues

Introduction

The "Known issues" section consists of issues that the development lab and software engineers have

discovered. This section describes issues with the drivers, associated productivity tools, print jobs, and

hardware; variations in operating systems; and interactions with other software programs.

ENWW Introduction 1

Known issues

General firmware [INTERNAL]

Issue (Internal):

When two memount regression test files are executed by using firmware version 03.006.0, the printer

stops functioning and EIO errors display on the control panel.

Description:

The following EIO errors displayed on the control panel:

●81.0180 EIO ERROR

●86.006F 0180 EIO ERROR

●86.00FD EIO ERROR

●86.008F EIO ERROR

●86.00FE EIO ERROR

●81.008F EIO ERROR

The following two test files were used:

●/fw/test/I_memout/memout/10.0/gandalf/current/PDF/CDTPGraphic1.xps.0600.3700.pdf

●/fw/test/I_memout/memout/10.0/gandalf/current/PDF/PWXPFHDM_fleet10.xps.0600.3700.pdf

Solution:

At this time, this issue is not scheduled to be fixed.

Issue (Internal):

After Tray 1 is configured for Letter AnyType and paper other than letter is used, the paper-mount

Manually Feed Unsupported Letter message displays on the control panel, but the Manually Feed

AnyType Letter message is expected.

Solution:

At this time, this issue is not scheduled to be fixed.

Issue (Internal):

With firmware versions 03.012.0 and 03.014.0, a 49.4C02 ERROR or 49.4602 ERROR displays on the

control panel with specific test cases.

Description:

This issue occurs when the following test cases are executed continuously:

●/fw/test/S_SUBSYSTEMS/duration/PrintPCLXL/1200_pie2.obj

●/projects/copern/test/current/pcl/font_feature/mult_ffont_hw/mult_ffont_hw.obj

●/projects/copern/test/current/pcl/fontr_tt/ppmtrics/ppmtrics.obj

2 Chapter A Known issues ENWW

Known issues

Solution:

At this time, this issue is not scheduled to be fixed.

Issue (Internal):

There is no support for the direct USB port access with the ciof_open() function in the I/O filter kit.

Description:

For some products, the ciof_open() function in the I/O filter kit supported two handles for opening

direct connections to the USB ports. The following two handles were supported:

●/dev/usb -- standard USB

●/dev/usb.4 -- USB over 1284.4

In the 220-IOF-1.0.0 release, neither of these handles are documented in the I/O Filter API as supported

options. The implementation of ciof_open() function used in the kit seems to make use of these

handles. When an attempt is made to use either of these handles, the open attempt fails.

Solution:

At this time, this issue is not scheduled to be fixed.

Issue (Internal):

When a Letter and Envelope DL print job set for Tray 2 is overridden and instead Tray 1 is selected, a

49.205A ERROR displays on the control panel.

Description:

Even though Tray 1 is manually selected, srcDest continues to select Tray2, which does not support

envelopes.

Solution:

At this time, this issue is not scheduled to be fixed.

Issue (Internal):

When OVERRIDE A4/LETTER equals YES, a letter print job sent to Tray 1 cannot be changed to A4

on the control panel.

Description:

The following steps were used to produce this issue:

1. Set Tray 1 for A4 Plain, but leave empty.

2. Send a letter, plain print job to Tray 1. The control panel displays a Load Tray1 Plain Letter

message.

3. Load A4 paper into Tray 1.

4. When a size pop-up message appears, press the Back arrow button on the control panel.

5. Select the USE ANOTHER TRAY and USE TRAY 1 A4 PLAIN options. Tray1 A4 cannot be

selected, and the control panel still displays a Load Tray1 Plain Letter message.

ENWW General firmware [INTERNAL] 3

Known issues

Solution:

At this time, this issue is not scheduled to be fixed.

Issue (Internal):

In the Calibration Information section on the Print Diagnostics page from the Diagnostics menu,

the value for the Last CPR date does not display.

Solution:

At this time, this issue is not scheduled to be fixed.

Issue (Internal):

When a complex print job that invokes CTB mode is canceled, half of an image still prints.

Description:

The following steps were used to produce this issue:

1. Send a complex print job that invokes CTB mode. After 13 or more seconds, send the ctrl_c

command to stop the print job.

2. After 13 seconds, cancel the print job in the control panel.

The printer starts printing when the job is cancelled. It prints an incomplete job.

Solution:

At this time, this issue is not scheduled to be fixed.

Issue (Internal):

When the PATT InitFileSystem ALL command is initialized, the print jobs that should have been

deleted still remain.

Description:

The following steps were used to produce this issue:

1. Using the latest firmware, set any view in the configuration specifications.

2. cd /fw/test/INTERACTIVES/job/jobmanager/Print500jobs/Print500jobs.patt

3. Execute the script with the following command: patt -f Print500jobs.patt -n (IP) -

pn apache

4. After it stores all the jobs, initialize the disk through the following PATT command:

InitFileSystem ALL

Only some of the print jobs are deleted.

Solution:

At this time, this issue is not scheduled to be fixed.

4 Chapter A Known issues ENWW

Known issues

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