HPE ProLiant DL360 Handbuch

HPE ProLiant DL360 Gen10 Server Maintenance and Service GuideHPE ProLiant DL360 Gen10 Server Maintenance and Service Guide

Part Number: 30-BC3F38A8-407

Published: July 2022

Edition: 17

HPE ProLiant DL360 Gen10 Server Maintenance and Service GuideHPE ProLiant DL360 Gen10 Server Maintenance and Service Guide

AbstractAbstract

This guide describes identification and maintenance procedures, diagnostic tools, specifications, and requirements for hardware components

and software. This guide is for an experienced service technician. Hewlett Packard Enterprise assumes you are qualified in the servicing of

computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.

Part Number: 30-BC3F38A8-407

Published: July 2022

Edition: 17

NoticesNotices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and

services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as

constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained

herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR

12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed

to the U.S. Government under vendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is

not responsible for information outside the Hewlett Packard Enterprise website.

AcknowledgmentsAcknowledgments

Intel , Itanium , Optane , Pentium , Xeon , Intel Inside , and the Intel Inside logo are trademarks of Intel Corporation in the U.S. and

other countries.

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other

countries.

SD and microSD are trademarks or registered trademarks of SD-3C in the United States, and other countries or both.

® ® ™ ® ® ®

® ®

Table of contentsTable of contents
Illustrated parts catalog
1 Mechanical components
1.1 Access panel spare parts
1.2 PCIe riser cage spare part
1.3 PCIe riser blank spare parts
1.4 Miscellaneous blank spare parts
1.5 Server ear and front bezel spare parts
1.6 Rack mounting hardware spare parts
1.7 Cable management arm spare parts
2 System components
2.1 Heatsink spare parts
2.2 Processor spare parts
2.2.1 First Generation Intel Xeon Scalable Processors
2.2.1.1 31XX processor spare parts
2.2.1.2 41XX processor spare parts
2.2.1.3 51XX processor spare parts
2.2.1.4 61xx processor spare parts
2.2.1.5 81xx processor spare parts
2.2.2 Second Generation Intel Xeon Scalable Processors
2.2.2.1 32XX processor spare parts
2.2.2.2 42XX processor spare parts
2.2.2.3 52XX processor spare parts
2.2.2.4 62xx processor spare parts
2.2.2.5 82xx processor spare parts
2.3 DIMM spare parts
2.4 HPE 16GB NVDIMM spare part
2.5 Persistent memory module spare parts
2.6 Smart Array controller spare parts
2.7 PCIe riser board spare parts
2.8 FlexibleLOM adapter spare parts
2.9 System board assembly spare parts
2.10 Expansion board spare parts
2.10.1 Host bus adapter spare parts
2.10.2 Converged network adapter spare parts
2.10.3 InfiniBand adapter spare parts
2.10.4 NIC network adapter spare parts
2.10.5 SmartNIC network adapter spare part
2.10.6 Solid state NVMe/PCIe Add-In-Card spare parts
3 Server options
3.1 Fan spare parts
3.2 Power supply spare parts
3.3 Battery and capacitor spare parts

3.4 Hot-plug drive spare parts
3.5 Solid state NVMe drive spare parts
3.6 Solid state M.2 drive spare parts
3.7 Solid state SAS drive spare parts
3.8 Solid state SATA drive spare parts
3.9 microSD spare parts
3.10 Systems Insight Display spare parts
3.11 Power switch spare parts
3.12 Universal Media Bay spare parts
3.13 Drive backplane spare parts
3.14 Cable kit spare parts
3.15 Pensando Distributed Services Platform spare parts
3.15.1 Pensando DSP iLO Sideband ALOM Module spare parts
3.15.2 Smart I/O (Pensando Distributed Services Platform) spare parts
3.16 HPE NS204i-p NVMe OS Boot Device spare parts
3.17 Accelerator and GPU spare parts
3.18 HPE Trusted Platform Module 2.0 spare part
Customer self repair
Removal and replacement procedures
1 Required tools
2 Safety considerations
2.1 Electrostatic discharge
2.2 Server warnings and cautions
2.3 Rack warnings
3 Preparation procedures
3.1 Power up the server
3.2 Power down the server
3.3 Extend the server from the rack
3.4 Remove the server from the rack
3.5 Remove the access panel
3.6 Install the access panel
3.7 Release the cable management arm
4 Removing and replacing the bezel
5 Removing and replacing the cable management arm
6 Removing and replacing the easy install rails
7 Removing and replacing the ball bearing rails
8 Removing the hard drive blank
9 Removing a SAS/SATA drive
10 Removing a hot-plug SAS/SATA basic drive
11 Removing and replacing an NVMe drive
12 Removing and replacing an M.2 SSD
13 Removing and replacing a uFF drive
14 Removing and replacing a power supply blank
15 Removing and replacing the AC power supply

16 Removing and replacing a fan
17 Removing and replacing a fan blank
18 Removing and replacing a PCIe blank
19 Removing and replacing a riser cage
20 Removing and replacing an expansion board
21 Removing and replacing the Pensando DSP DSC-25 2p SFP28 card with the iLO Sideband ALOM Module
21.1 Decommissioning the Pensando DSP DSC-25 2p SFP28 card
21.2 Removing the Pensando DSP DSC-25 2p SFP28 card with the iLO Sideband ALOM Module
21.3 Replacing the Pensando DSP DSC-25 2p SFP28 card with the iLO Sideband ALOM Module
22 Removing and replacing the HPE NS204i-p NVMe OS Boot Device option
22.1 Removing and replacing the boot device
22.2 Removing and replacing a boot device drive
22.2.1 Relocating the M.2 drive retaining latches
23 Removing and replacing a 940QSFP56 x16 adapter and auxiliary card
24 Removing and replacing a primary riser card
25 Removing and replacing the serial port
26 Removing and replacing the intrusion detection switch
27 Removing and replacing a GPU in the primary riser
28 Removing and replacing a GPU in the secondary riser
29 Removing and replacing the FlexibleLOM
30 Removing and replacing a storage controller
31 Removing and replacing a DIMM
31.1 DIMM-processor compatibility
32 Removing and replacing an NVDIMM
32.1 NVDIMM-processor compatibility
32.2 DIMM and NVDIMM population information
32.3 NVDIMM sanitization
32.4 NVDIMM relocation guidelines
32.5 Recovering restored data from an NVDIMM-N DRAM
32.6 Configuring the server for NVDIMMs
33 Removing and replacing a persistent memory module
33.1 Persistent memory module-processor compatibility
33.2 Configuring the server for Intel Optane persistent memory 100 series for HPE
33.3 Persistent memory module relocation guidelines
33.4 Persistent memory module sanitization
34 Removing and replacing the system battery
35 Removing and replacing the Smart Storage Battery or Hybrid Capacitor
35.1 HPE Smart Storage Battery
36 Removing and replacing a microSD card
37 Removing and replacing a processor heatsink assembly
38 Removing and replacing the system board
39 Removing and replacing the LFF optical disk drive/display port/USB
40 Removing and replacing the SFF optical disk drive/display port/USB
41 Removing and replacing the LFF power switch module

42 Removing and replacing the Systems Insight Display power module
43 Removing and replacing the rear SFF drive cage
44 Removing and replacing the 2 SFF drive cage
45 Removing and replacing the 4 LFF drive backplane
46 Removing and replacing the 8 SFF drive backplane
47 Removing and replacing the 10 SFF drive backplane
48 HPE Trusted Platform Module 2.0 Gen10 Option
Troubleshooting
1 Troubleshooting resources
Diagnostic tools
1 Product QuickSpecs
2 UEFI System Utilities
2.1 Selecting the boot mode
2.2 Secure Boot
2.3 Launching the Embedded UEFI Shell
3 Intelligent Provisioning
3.1 Intelligent Provisioning operation
4 HPE Insight Remote Support
5 HPE InfoSight for servers
6 USB support
6.1 External USB functionality
7 HPE Smart Storage Administrator
Component identification
1 Front panel components
2 Front panel LEDs and buttons
2.1 UID button functionality
2.2 Front panel LED power fault codes
3 Systems Insight Display LEDs
4 Systems Insight Display combined LED descriptions
5 Rear panel components
6 Rear panel LEDs
7 System board components
7.1 System maintenance switch descriptions
7.2 NMI functionality
7.3 DIMM slot locations
7.4 DIMM label identification
7.5 NVDIMM identification
7.5.1 NVDIMM 2D Data Matrix barcode
7.6 NVDIMM LED identification
7.6.1 NVDIMM-N LED combinations
7.6.2 NVDIMM Function LED patterns
7.7 Intel Optane persistent memory 100 series for HPE label identification
8 Processor, heatsink, and socket components
9 Device numbers

10 Hot-plug drive LED definitions
11 Smart Carrier NVMe (SCN) drive LED definitions
12 HPE Basic Drive LED definitions
13 uFF drive components and LEDs
14 Hot-plug fans
15 HPE Smart Array P824i-p MR Gen10 Controller
16 HPE NS204i-p NVMe OS Boot Device components
17 HPE NS204i-p NVMe OS Boot Device LED definitions
18 HPE InfiniBand HDR/Ethernet 940QSFP 56x16 adapter LEDs
19 DSC-25 2-port SFP28 card ports and LEDs
Cabling
1 Cabling overview
2 SFF cables
2.1 SFF configuration cable routing
2.1.1 SFF backplane to P824i-p controller
2.1.2 8 SFF backplane to a P408i-a/P816i-a controller
2.1.3 2 SFF backplane to P816i-a controller
2.1.4 10 SFF NVMe backplane to NVMe riser
2.1.5 2 SFF NVMe backplane to primary riser
2.1.6 1 SFF rear backplane to system board SATA
2.1.7 10 SFF backplane to P408i-a controller
2.2 Additional SFF cabling
3 LFF cables
3.1 LFF configuration cable routing
3.1.1 4 LFF backplane to P408i-a controller
3.2 Additional LFF cabling
Specifications
1 Environmental specifications
2 Server specifications
3 Power supply specifications
3.1 HPE 500W Flex Slot Platinum Hot-plug Low Halogen Power Supply
3.2 HPE 800W Flex Slot Platinum Hot-plug Low Halogen Power Supply
3.3 HPE 800W Flex Slot Titanium Hot-plug Low Halogen Power Supply
3.4 HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply
3.5 HPE 800W Flex Slot -48VDC Hot-plug Low Halogen Power Supply
3.6 HPE 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
4 Hot-plug power supply calculations
Websites
Support and other resources
1 Accessing Hewlett Packard Enterprise Support
2 Accessing updates
3 Remote support
4 Warranty information
5 Regulatory information

10.6 Documentation feedback

Illustrated parts catalogIllustrated parts catalog

Illustrated parts catalog 9

Mechanical componentsMechanical components

Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see

the Hewlett Packard Enterprise PartSurfer websiteHewlett Packard Enterprise PartSurfer website .

ItemItem DescriptionDescription

1 Access panel spare parts

2 PCIe riser cage spare part

3 PCIe riser blank spare parts

4 Miscellaneous blank spare parts*

5 Server ear and front bezel spare parts *

6 Rack mounting hardware spare parts *

7 Cable management arm spare parts *

*Not shown

Mechanical components 10

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