IBM 8670M1X Bedienungsanleitung

xSeries 345 Ty pe 8670

Hardware Maintenance Manual and

Troubleshooting Guide



xSeries 345 Ty pe 8670

Hardware Maintenance Manual and

Troubleshooting Guide



13th Edition (May 2007)

The most recent version of this document is available on the World Wide Web at http://www.ibm.com/support.

US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

Contents

Chapter 1. General information...................1

Related publications .......................1

Notices and statements in this book .................2

Features and specifications.....................3

Server controls and indicators ....................4

Front view ..........................4

Rear view ..........................5

Server power features.......................6

Turning on the server ......................6

Turning off the server ......................6

Standby mode ........................7

Chapter 2. Configuring your server .................9

Using the ServerGuide Setup and Installation CD ............9

System partition .......................10

Typical NOS installation ....................10

Setting up or updating multiple servers ...............11

Installing your NOS without ServerGuide ..............11

Using the Configuration/Setup Utility program..............11

Starting the Configuration/Setup Utility program ............11

Using passwords .......................12

Using ServeRAID Manager ....................13

Configuring the controller ....................14

Viewing your configuration....................17

Getting assistance ......................19

Using the LSI Logic Configuration Utility program ............20

Updating the integrated system-management firmware ..........21

Configuring the Ethernet controller..................21

Teaming mode ........................22

Priority packet mode ......................22

Virtual LAN mode .......................24

Chapter 3. Diagnostics .....................25

General checkout ........................25

Diagnostic tools overview .....................26

POST error logs ........................27

Viewing error logs from the Configuration/Setup Utility program ......27

Viewing error logs from diagnostic programs .............28

ServerGuide error symptoms....................28

Small computer system interface messages ..............28

Diagnostic programs and error messages ...............28

Text messages ........................29

Starting the diagnostic programs .................30

Diagnostic error message tables .................31

Identifying problems using status LEDs ................31

Power supply LEDs ......................31

Light Path Diagnostics .....................32

Recovering the BIOS code ....................36

Power checkout ........................37

Troubleshooting the Ethernet controller ................38

Network connection problems ..................38

Ethernet controller troubleshooting chart ..............39

Ethernet controller messages ..................40

©Copyright IBM Corp. 2004 iii

Chapter 4. Customer replaceable units ...............41

Before you begin ........................41

System reliability considerations .................41

Working inside the server with the power on .............42

Handling static-sensitive devices .................42

Major components of the xSeries 345 Type 8670 server..........43

Component locations.......................44

System-board option connectors .................44

PCI riser-card option connectors .................44

System-board internal cable connectors...............45

System-board external port connectors ...............45

System-board switches and jumpers ................46

System-board LED locations ...................47

Removing the cover and bezel ...................48

Working with adapters ......................48

Installing aServeRAID-5i adapter ..................54

Installing ahot-swap drive.....................55

Memory technology transition ...................56

Installing memory modules ....................57

Installing amicroprocessor ....................59

Installing ahot-swap power-supply .................66

Replacing ahot-swap fan .....................68

Replacing the battery ......................69

Completing the installation.....................71

Installing the server cover and bezel ................71

Installing the server in arack...................71

Updating your server configuration.................71

Connecting external options ...................72

Cabling the server.......................73

Input/output ports ........................73

Video port..........................74

Keyboard port ........................74

Auxiliary-device (pointing device) port ...............74

Ultra320 SCSI controller system-board connectors ...........75

Serial port..........................76

Universal Serial Bus version 1.1 ports ...............76

Ethernet ports ........................77

Integrated system-management ports ...............77

Chapter 5. Field replaceable units .................79

Hard disk drive backplane .....................79

Diagnostics/operator panel card...................80

Power-supply cage .......................81

System-board shuttle ......................82

Chapter 6. Symptom-to-FRU index .................83

Beep symptoms ........................83

No-beep symptoms .......................86

Diagnostic panel system-error LED .................86

Diagnostic error codes ......................88

Error symptoms ........................93

Power-supply LED errors..................... 101

POST error codes ....................... 102

Service processor error codes ................... 107

SCSI error codes ....................... 108

Temperature error messages ................... 108

iv xSeries 345 Type 8670: Hardware Maintenance Manual and Troubleshooting Guide

Fan error messages ...................... 109

Power error messages ..................... 109

System shutdown .......................110

Voltage related system shutdown .................110

Temperature related system shutdown ...............110

Hard disk drive checkout ..................... 111

Host built-in self test (BIST) .................... 111

Bus fault messages ....................... 111

Undetermined problems .....................112

Problem determination tips ....................113

Chapter 7. Parts listing xSeries 345 Type 8670............115

System ...........................116

Keyboard CRUs ........................119

Power cords .........................119

Appendix A. Getting help and technical assistance .......... 123

Before you call ........................ 123

Using the documentation..................... 123

Getting help and information from the World Wide Web ......... 123

Software service and support ................... 124

Hardware service and support ................... 124

Appendix B. Related service information .............. 125

Safety information ....................... 125

General safety ....................... 125

Electrical safety ....................... 126

Safety inspection guide .................... 127

Handling electrostatic discharge-sensitive devices .......... 128

Grounding requirements .................... 128

Safety notices (multilingual translations) .............. 128

Appendix C. Notices ...................... 163

Edition notice ......................... 163

Trademarks.......................... 164

Important notes ........................ 164

Product recycling and disposal .................. 165

Electronic emission notices .................... 165

Federal Communications Commission (FCC) statement ........ 165

Industry Canada Class Aemission compliance statement ........ 166

Australia and New Zealand Class Astatement ............ 166

United Kingdom telecommunications safety requirement ........ 166

European Union EMC Directive conformance statement ........ 166

Taiwanese Class Awarning statement ............... 167

Chinese Class Awarning statement ................ 167

Japanese Voluntary Control Council for Interference (VCCI) statement 167

Index ............................ 169

Contents v

vi xSeries 345 Type 8670: Hardware Maintenance Manual and Troubleshooting Guide

Chapter 1. General information

Your IBM®xSeries®345 Type 8670 server is ahigh-performance server that can be

upgraded to asymmetric multiprocessing (SMP) server through amicroprocessor

upgrade. It is ideally suited for networking environments that require superior

microprocessor performance, efficient memory management, flexibility, and reliable

data storage.

The xSeries 345 server contains several IBM X-Architecture™technologies, which

help increase server performance and reliability.

Your server comes with alimited warranty. If you have access to the World Wide

Web, you can obtain up-to-date information about your server model and other IBM

server products at http://www.ibm.com/eserver/xseries/ .

Your server serial number and model number are on labels on the bottom of the

server and on the front below the bezel. You will need these numbers when you

type, model number, and agency marks for your server are on the bottom of the

server.

Related publications

This Hardware Maintenance Manual and Troubleshooting Guide is provided in

Portable Document Format (PDF) on the IBM xSeries Documentation CD. It

contains information to help you solve the problem yourself or to provide helpful

information to aservice technician.

In addition to this Hardware Maintenance Manual and Troubleshooting Guide,the

following xSeries 345 Type 8670 documentation is provided with your server:

vInstallation Guide

This printed publication contains setup and installation instructions.

vRack Installation Instructions

This printed publication contains the instructions to install your server in arack.

vSafety Book

This multilingual publication is provided in PDF on the IBM xSeries

Documentation CD. It contains translated versions of the caution and danger

statements that appear in the documentation for your server. Each caution and

danger statement has an assigned number, which you can use to locate the

corresponding statement in your native language.

vUser’s Guide

This publication is provided in PDF on the IBM xSeries Documentation CD. It

contains general information about your server, including information about

features, how to configure your server, how to use the ServerGuide™Setup and

Installation CD, and how to get help.

vOption Installation Guide

This publication is provided in PDF on the IBM xSeries Documentation CD. It

contains instructions to install, remove, and connect optional devices supported

by your server.

Depending on your server model, additional publications might be included on the

IBM xSeries Documentation CD.

©Copyright IBM Corp. 2004 1

Notices and statements in this book

The caution and danger statements used in this book also appear in the multilingual

Safety Information book provided on the IBM xSeries Documentation CD. Each

caution and danger statement is numbered for easy reference to the corresponding

statements in the safety book.

The following types of notices and statements are used in this book:

vNote: These notices provide important tips, guidance, or advice.

vImportant: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

vAttention: These notices indicate possible damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which

damage could occur.

vCaution: These statements indicate situations that can be potentially hazardous

to you. Acaution statement is placed just before the description of apotentially

hazardous procedure step or situation.

vDanger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. Adanger statement is placed just before the

description of apotentially lethal or extremely hazardous procedure step or

situation.

2xSeries 345 Type 8670: Hardware Maintenance Manual and Troubleshooting Guide

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