IBM 8836 - Eserver xSeries 306 Betriebsanleitung

xSeries 306 Ty pe 1878, 8489 and 8836

Hardware Maintenance Manual and

Troubleshooting Guide



xSeries 306 Ty pe 1878, 8489 and 8836

Hardware Maintenance Manual and

Troubleshooting Guide



Note

The most recent version of this document is available at http://www.ibm.com/pc/support.

Sixth Edition (March 2005)

US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

About this manual

This manual contains diagnostic information, aSymptom-to-FRU index, service

information, error codes, error messages, and configuration information for the IBM

xSeries 306.

Important: The field replaceable unit (FRU) procedures are intended for trained

servicers who are familiar with IBM xSeries products. See the parts listing in to

determine if the component being replaced is acustomer replaceable unit (CRU) or

aFRU.

The latest version of this publication is available from the IBM Web site. Go to

http://www.ibm.com/, and click Support &downloads.In the Technical support

keyword search field, type 8836 or 1878, and click Go.Alist of publications for the

xSeries 306 server is displayed.

Important safety information

Be sure to read all caution and danger statements in this book before performing

any of the instructions. See Appendix B, “Safety information,” on page 83.

Leia todas as instruções de cuidado eperigo antes de executar qualquer operação.

Prenez connaissance de toutes les consignes de type Attention et Danger avant de

procéder aux opérations décrites par les instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione edi pericolo prima di effettuare

qualsiasi operazione.

Lea atentamente todas las declaraciones de precaución ypeligro ante de llevar a

cabo cualquier operación.

WARNING: Handling the cord on this product or cords associated with accessories

sold with this product, will expose you to lead, achemical known to the State of

California to cause cancer, and birth defects or other reproductive harm. Wash

hands after handling.

ADVERTENCIA: El contacto con el cable de este producto ocon cables de

accesorios que se venden junto con este producto, pueden exponerle al plomo, un

elemento químico que en el estado de California de los Estados Unidos está

considerado como un causante de cancer yde defectos congénitos, además de

otros riesgos reproductivos. Lávese las manos después de usar el producto.

©Copyright IBM Corp. 2004 iii

Online support

You can download the most current diagnostic, BIOS flash, and device driver files

from http://www.ibm.com/support on the World Wide Web.

iv xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide

Contents

About this manual ....................... iii

Important safety information .................... iii

Online support .........................iv

Chapter 1. General information...................1

Related publications .......................1

Notices and statements used in this book ...............2

Features and specifications.....................3

What the xSeries 306 server offers ..................4

Reliability, availability, and serviceability features .............5

IBM Director ..........................5

The UpdateXpress program ....................6

Server controls, LEDs, and power ..................7

Front view ..........................7

Rear view ..........................8

Server power features......................8

Chapter 2. Configuring the xSeries 306 server ............11

Using the ServerGuide Setup and Installation CD ............11

Using the Configuration/Setup Utility program..............11

Using the Adaptec HostRAID configuration programs ...........12

Using the Adaptec RAID Configuration Utility programs (for Serial ATA

HostRAID).........................12

Using the SCSISelect Utility program (for SCSI HostRAID)........13

Using the SCSISelect utility program (SCSI models only) .........14

Configuring the Gigabit Ethernet controllers ..............15

Chapter 3. Diagnostics .....................17

General checkout ........................17

Diagnostic tools overview .....................19

Power-on self-test ........................19

POST beep codes ......................19

POST error messages .....................20

Diagnostic programs and error messages ...............20

Text messages ........................20

Downloading the diagnostic program ................21

Starting the diagnostic programs and viewing the test log ........21

Diagnostic error message tables .................22

Error charts ..........................22

Small computer system interface (SCSI) messages (some models) .....22

Error LEDs ..........................23

Updating BIOS code .......................23

Erasing alost or forgotten password (clearing CMOS memory) .......25

Updating the UUID .......................26

Updating the DMI/SMBIOS data ..................26

Power checkout ........................26

Chapter 4. Installing options ...................27

Installation guidelines ......................27

System reliability guidelines ...................27

Handling static-sensitive devices .................27

Major components of the xSeries 306 Type 1878, 8489 and 8836 ......28

System-board internal connectors ..................29

©Copyright IBM Corp. 2004 v

System-board switches and jumpers .................29

System-board external connectors..................30

System-board LEDs .......................30

System-board option connectors ..................31

Removing the cover .......................32

Installing an adapter .......................32

Installing ahard disk drive.....................34

Installing asimple swap Serial ATA hard disk drive...........35

Installing aSCSI hard disk drive .................36

Installing amemory module ....................37

Replacing afan assembly .....................38

Replacing the battery ......................39

Completing the installation.....................41

Installing the cover ......................41

Connecting the cables .....................41

Updating the server configuration .................42

Input/output ports and connectors ..................43

Auxiliary-device connector....................43

Ethernet connectors ......................44

Keyboard connector ......................44

Serial connector .......................44

Universal Serial Bus connectors .................44

Video connector .......................44

Chapter 5. Service replaceable units ................45

Removing and replacing amicroprocessor...............45

Removing and replacing the retention module .............46

Removing and replacing the system board...............46

Removing and replacing the switch/LED/USB card............48

Removing and replacing apower supply ...............49

Removing and replacing the PCI riser card ..............50

Removing and replacing the fans ..................51

Removing and replacing the air baffle ................52

Chapter 6. Symptom-to-FRU index .................53

Beep symptoms ........................53

No-beep symptoms .......................55

POST error codes........................55

Diagnostic error codes ......................58

System board LED errors .....................61

Error symptoms ........................62

Service processor error codes ...................68

ServeRAID error codes ......................68

POST (ISPR) error procedures ...................69

SCSI error codes ........................72

ServerGuide problems ......................72

Undetermined problems .....................73

Problem determination tips ....................74

Chapter 7. Parts listing xSeries 306 Type 1878, 8489 and 8836 ......75

Server ............................76

Keyboard CRUs ........................77

Power cords ..........................78

Appendix A. Getting help and technical assistance ..........81

Before you call .........................81

vi xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide

Using the documentation .....................81

Getting help and information from the World Wide Web ..........82

Software service and support ...................82

Hardware service and support ...................82

Appendix B. Safety information ..................83

General safety .........................83

Electrical safety.........................84

Safety inspection guide ......................85

Handling electrostatic discharge-sensitive devices ............86

Grounding requirements .....................86

Safety notices (multi-lingual translations) ...............87

Notices ........................... 121

Edition notice ......................... 121

Trademarks.......................... 122

Important notes ........................ 122

Product recycling and disposal .................. 123

Battery return program ..................... 123

Electronic emission notices .................... 124

Federal Communications Commission (FCC) statement ........ 124

Industry Canada Class Aemission compliance statement ........ 124

Australia and New Zealand Class Astatement ............ 124

United Kingdom telecommunications safety requirement ........ 124

European Union EMC Directive conformance statement ........ 125

Taiwanese Class Awarning statement ............... 125

Chinese Class Awarning statement ................ 125

Japanese Voluntary Control Council for Interference (VCCI) statement 125

Power cords ......................... 126

Index ............................ 129

Contents vii

viii xSeries 306 Type 1878, 8489 and 8836: Hardware Maintenance Manual and Troubleshooting Guide

Andere Handbücher für 8836 - Eserver xSeries 306

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