IBM Netfinity 3500 Series Bedienungsanleitung

S05L-1908-01

IBM Netfinity Servers

IBM Netfinity 3500 - Type 8644

Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X

Hardware Maintenance Manual

April 1998

We Want Your Comments!

(Please see page 138)

S05L-1908-01

IBM Netfinity Servers

IBM Netfinity 3500 - Type 8644

Models 10U, 10X, 20U, 20X, 21U, 21X, 30U, 30X

Hardware Maintenance Manual

April 1998

We Want Your Comments!

(Please see page 138)

IBM

Note

Before using this information and the product it

supports, be sure to read the general information

under “Notices” in your manual.

Second Edition (April 1998)

The following paragraph does not apply to the United

Kingdom or any country where such provisions are

inconsistent with local law: INTERNATIONAL

BUSINESS MACHINES CORPORATION PROVIDES THIS

PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY

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NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE. Some states do not allow disclaimer of

express or implied warranties in certain transactions,

therefore, this statement may not apply to you.

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typographical errors. Changes are periodically made to

the information herein; these changes will be incorporated

in new editions of the publication. IBM may make

improvements and/or changes in the product(s) and/or the

program(s) described in this publication at any time.

This publication was developed for products and services

offered in the United States of America. IBM may not offer

the products, services, or features discussed in this

document in other countries, and the information is subject

to change without notice. Consult your local IBM

representative for information on the products, services,

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 Copyright International Business Machines

Note to U.S. Government users–Documentation related to

Restricted rights–Use, duplication, or disclosure is subject

to restrictions set forth in GSA ADP Schedule Contract

with IBM Corp.

ii IBM Netfinity Servers HMM

About This Supplement

This supplement contains diagnostic information,

Symptom-to-FRU Indexes, service information, error

codes, error messages, and configuration information for

the Netfinity 3500 - Type 8654.

Important

This manual is intended for trained servicers who are

familiar with IBM Netfinity server products.

Before servicing an IBM product, be sure to review

“Safety Information” on page 126.

Online Support

Use the World Wide Web (WWW) or the IBM PC

Company BBS to download Diagnostic, BIOS Flash, and

Device Driver files.

File download address is:

http://www.pc.ibm.com/us/files.html

The IBM PC Company BBS can be reached at (919)

517-0001.

IBM Online Addresses:

The HMM manuals online address is:

http://www.pc.ibm.com/us/cdt/hmm.html

The IBM PC Company Support Page is:

http://www.ibm.com/us/support/index.html

The IBM PC Company Home Page is:

http://www.pc.ibm.com

iii

iv IBM Netfinity Servers HMM

Contents

About This Supplement .............. iii

Online Support . . . . . . . . . . . . . . . . iii

IBM Netfinity 3500 - Type 8644 .......... 1

General Checkout . . . . . . . . . . . . . . . . . 4

Diagnostics . . . . . . . . . . . . . . . . . . . . 5

Features . . . . . . . . . . . . . . . . . . . . . 13

Additional Service Information ........... 15

Undetermined Problems . . . . . . . . . . . . . . 38

Locations . . . . . . . . . . . . . . . . . . . . . 49

Symptom-to-FRU Index . . . . . . . . . . . . . 105

Parts Listing . . . . . . . . . . . . . . . . . . 119

Related Service Information .......... 125

Safety Information . . . . . . . . . . . . . . . 126

Battery Notice (Lithium) ............. 131

Battery Notice (Nickel Cadmium) ......... 134

Laser Compliance Statement .......... 136

Send Us Your Comments! ............ 138

Problem Determination Tips ........... 139

Phone Numbers, U.S. and Canada ........ 140

Trademarks . . . . . . . . . . . . . . . . . . 142

 Copyright IBM Corp. 1997, 1998 v

vi IBM Netfinity Servers HMM

IBM Netfinity 3500 - Type 8644

General Checkout . . . . . . . . . . . . . . . . . 4

Diagnostics . . . . . . . . . . . . . . . . . . . . 5

Diagnostic Test Programs ........... 6

Power-on Self-Test (POST) .......... 7

POST Beep Codes .............. 8

Error Messages . . . . . . . . . . . . . . . . 8

POST Error Messages and Beep Codes . . . 8

SCSI Error Messages ............ 8

Diagnostic Error Messages ......... 8

Software-Generated Error Messages ..... 8

Symptom-to-FRU Index . . . . . . . . . . . . 8

Installing Files from Option Diskettes ...... 9

Running the Diagnostic Test Programs ..... 9

Power-On Self-Test (POST) Messages ..... 10

Features . . . . . . . . . . . . . . . . . . . . . 13

Additional Service Information ........... 15

CD-ROM Emergency Eject ........... 16

Configuration Overview . . . . . . . . . . . . 16

Configuration/Setup Program . . . . . . . . . . 17

Configuration/Setup Utility Program Menus . . . 19

System Summary . . . . . . . . . . . . . . 20

Product Data . . . . . . . . . . . . . . . . 20

Devices and I/O Ports ........... 20

Start Options . . . . . . . . . . . . . . . . 21

Date and Time ............... 21

System Security . . . . . . . . . . . . . . 21

Using the Power-On Password Menu . . . 21

Using the Administrator Password Menu . 23

Using the Enhanced Security Features . . 24

Restricting Access to IDE Devices and

Diskette Drives . . . . . . . . . . . . 26

Setting Adapter ROM Security ...... 26

Advanced Setup . . . . . . . . . . . . . . 26

Cache Control . . . . . . . . . . . . . . 26

ROM Shadowing . . . . . . . . . . . . 26

PCI Control . . . . . . . . . . . . . . . 26

Plug and Play Control .......... 27

Processor Control . . . . . . . . . . . . 27

ISA Legacy Resources ........... 27

Power Management . . . . . . . . . . . . 28

Using the Automatic Configuration and

Power Interface BIOS Mode ...... 28

Configuring the Ethernet Controller ....... 28

Ethernet Cable Specifications .......... 31

Ethernet Connection Problems ......... 34

Ethernet Subsystem Error Messages ...... 35

RPL-Related Error Messages ........ 35

Undetermined Problems . . . . . . . . . . . . . . 38

Hard Disk Drive Boot Error (1962 and I999030X) 39

Power Supply . . . . . . . . . . . . . . . . . 39

Main Power Supply Connection ....... 40

 Copyright IBM Corp. 1997, 1998 1

Resolving Configuration Conflicts ........ 41

Resolving Hardware Configuration Conflicts . 41

Resolving Software Configuration Conflicts . . 42

SCSISelect Utility . . . . . . . . . . . . . . . 42

Starting the SCSISelect Utility Program . . . 42

SCSISelect Utility Program Choices ..... 43

Configure/View Host Adapter Settings . . 43

SCSI Disk Utilities ............ 44

Performing a Low-Level Disk Format . . . 44

When To Use the Format Disk Program . 44

Starting the Low-Level Format ...... 45

Security Options . . . . . . . . . . . . . . . . 45

Serial/Parallel/USB Port Problems ....... 46

Server Configuration . . . . . . . . . . . . . . 46

Specifications . . . . . . . . . . . . . . . . . 47

Locations . . . . . . . . . . . . . . . . . . . . . 49

Adapters . . . . . . . . . . . . . . . . . . . 50

Considerations . . . . . . . . . . . . . . . 50

Installing or Removing Adapters ....... 51

Administrator Password Switch ......... 53

Battery . . . . . . . . . . . . . . . . . . . . 54

CD-ROM Drive . . . . . . . . . . . . . . . . 54

Handling . . . . . . . . . . . . . . . . . . 55

Loading . . . . . . . . . . . . . . . . . . 55

Completing the Installation ........... 56

Connecting External Options .......... 58

Adding a Hot-Swap Storage Expansion

Enclosure . . . . . . . . . . . . . . . . 58

Adding External SCSI Devices ....... 58

Attaching External Options ......... 60

Controls . . . . . . . . . . . . . . . . . . . . 61

Ethernet Connector . . . . . . . . . . . . . . 62

Ethernet Controller Operation Mode Switch . . . 63

Feet (Stabilizing) . . . . . . . . . . . . . . . . 64

Internal Drives . . . . . . . . . . . . . . . . . 65

Expansion Bays . . . . . . . . . . . . . . 65

Drive Specifications . . . . . . . . . . . . . 66

Types of Cables .............. 67

SCSI Drives . . . . . . . . . . . . . . . . 68

SCSI Physical Unit Numbers ....... 68

SCSI Logical Unit Number ........ 69

Termination Requirements . . . . . . . . 69

Preinstallation Steps (All Bays) ....... 70

Installing or Removing Drives in Bays 1 through

4 . . . . . . . . . . . . . . . . . . . . . 73

Installing or Removing Drives in Bays 5 and 6 75

Input/Output Connectors . . . . . . . . . . . . 78

Keyboard and Mouse Connectors ........ 80

Memory Modules . . . . . . . . . . . . . . . 81

Memory Configuration . . . . . . . . . . . 82

Microprocessors . . . . . . . . . . . . . . . . 83

Installing or Replacing Microprocessors . . 83

Parallel Port Connector ............ 89

ROM Operation Mode Switch .......... 90

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