IBM System Storage ProtecTIER TS7620 Bedienungsanleitung

IBM System Storage®TS7620 ProtecTIER®Deduplication

Appliance Express

V3.3.2

Increasing Capacity on the 3959 SM2

from 6 TB to 12 TB (Feature Code

9317)

GA32-2222-03



Edition notice

This edition applies to the IBM System Storage TS7620 ProtecTIER Deduplication Appliance Express V3.3.2, and to

all subsequent releases and modifications until otherwise indicated in new editions.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

Contents

Chapter 1. Purpose and description for

increasing the capacity of the TS7620

Appliance Express, ProtecTIER V3.3.2. . 1

Intended audience for this TS7620 Appliance Express,

ProtecTIER V3.3.2 document .........1

Getting information, help, and service ......1

Getting help online ...........2

Before you call for service .........2

Getting help by telephone .........2

Websites ...............3

Estimated time for increasing the capacity of the

TS7620 Appliance Express, ProtecTIER V3.3.2 . . . 4

Chapter 2. Prerequisites for the TS7620

Appliance Express, ProtecTIER V3.3.2. . 5

Verify that the system is at the correct code level for

the TS7620 Appliance Express, ProtecTIER V3.3.2 . . 5

Increasing capacity through the ProtecTIER V3.3

Service menu ..............6

Prepare the 3959 SM2 server ........7

Upgrade the server capacity ........7

Configure the increased capacity.......9

Chapter 3. Upgrading the ProtecTIER

software to version 3.3.2 from version

3.2.x using ProtecTIER Manager ....13

Checking the ProtecTIER version for servers at

ProtecTIER version 3.2.x or higher.......13

Downloading ProtecTIER version 3.3.2 .....14

Upgrading to ProtecTIER version 3.3.2 from version

3.2.x or higher using ProtecTIER Manager ....16

Chapter 4. Increasing capacity through

the ProtecTIER V3.3 Service menu. . . 23

Prepare the 3959 SM2 server.........23

Upgrade the server capacity .........23

Configure the increased capacity .......25

Accessibility for publications and

ProtecTIER Manager .........29

About the Windows-based accessibility features . . 29

About the Java-based tools .........30

Installing the Java Runtime Environment . . . 30

Installing the Java Access Bridge ......31

Using a screen reader to install ProtecTIER Manager 32

Enabling the Windows High Contrast option . . . 33

Using the Windows high contrast scheme with

ProtecTIER Manager ...........35

Customizing the color palette ........37

Notices ..............41

Trademarks ..............42

Electronic emission notices .........43

Federal Communications Commission statement 43

Industry Canada compliance statement ....44

European Union Electromagnetic Compatibility

Directive ..............44

Australia and New Zealand Class A Statement 44

Germany Electromagnetic compatibility directive 44

People's Republic of China Class A Electronic

Emission statement ...........46

Taiwan Class A compliance statement ....46

Taiwan contact information ........46

Japan Voluntary Control Council for Interference

(VCCI) Class A Statement ........46

Japan Electronics and Information Technology

Industries Association (JEITA) Statement (less

than or equal to 20 A per phase) ......47

Korean Communications Commission (KCC)

Class A Statement ...........47

Russia Electromagnetic Interference (EMI) Class

A Statement .............47

Index ...............49

iv Increasing Capacity on the 3959 SM2 (Feature Code 9317)

Chapter 1. Purpose and description for increasing the

capacity of the TS7620 Appliance Express, ProtecTIER V3.3.2

This document describes the procedure for increasing the capacity of the 3959 SM2

server from 6 TB to 12 TB usable storage. This procedure is accomplished by using

the IBM System Storage®ProtecTIER®Entry Edition 12 TB Capacity disk (form

number GA32-2222).

Intended audience for this TS7620 Appliance Express, ProtecTIER

V3.3.2 document

This publication is intended for customers who want to increase the storage

capacity on their 3959 SM2 server from 6 TB to 12 TB.

Getting information, help, and service

If you need help, service, technical assistance, or want more information about

IBM®products, IBM has a wide variety of available resources. Services, telephone

numbers, and web links are subject to change without notice.

Information

IBM web pages where you can get information about IBM products and services

and find the latest technical information. For more information, see Table 1.

Table 1. IBM websites for help, services, and information

Description World Wide Web address (URL)

IBM home page http://www.ibm.com

Directory of worldwide

contacts

http://www.ibm.com/planetwide

Support for IBM System

Storage®and TotalStorage

products

http://www.ibm.com/storage/support

The IBM Support Portal Quick Start page displays.

Perform the following steps:

1. In the 1. Choose Your Products frame:

a. Select Search for a product

b. Type TS7620 in the search field, then click the

magnifying glass.

c. Select the TS7620 Deduplication Appliance

Express (3959 SM2) ProtecTIER Entry Edition

check box.

2. In the 2. Choose your page frame:

a. Click the appropriate option.

b. Click Continue. The related support page opens.

3. Use the menus and links that are provided to navigate

to the product and support information that you need.

IBM System Storage

ProtecTIER®TS7610 Customer

Information Center

Go to: http://publib.boulder.ibm.com/infocenter/ts7610/

cust/index.jsp

Help and service

In the US or Canada, you can call 1 (800) IBM SERV for help and service. You

must choose the software or hardware option when you call for assistance. Before

you call for support, be sure to have your Software Customer Number available.

Choose the software option if you are uncertain whether the problem involves the

TS7620 Appliance Express®hardware. Choose the hardware option only if you are

certain the problem solely involves the TS7620 Appliance Express hardware.

When you call IBM for service for the TS7620 Appliance Express follow these

guidelines for the software and hardware options:

Software option

Identify the TS7620 Appliance Express as your product and supply your

customer number as proof of purchase. The customer number is a

seven-digit numeric code (0000000 - 9999999) assigned by IBM when the

PID is purchased. It is on your customer information worksheet or on the

invoice from the software purchase.

Note: If asked for an operating system, say "Storage".

CAUTION:

If you supply an incorrect customer number, you might be denied

support for your software. Keep track this important information at the

time of purchase.

Hardware option

Provide the four-digit machine type and the product serial number for the

hardware component that is exhibiting a problem. For example: 3959 78

00001.

Getting help online

Be sure to visit the support page for the IBM System Storage TS7600 with

ProtecTIER. The page contains FAQs, parts information, technical hints and tips,

technical publications, and downloadable files (if applicable). The URL for the page

is:

http://www.ibm.com/servers/storage/support/tape.

For more websites, see “Websites” on page 3.

Before you call for service

Some problems can be solved by referring to the electronic or printed

documentation that comes with the TS7620 Appliance Express, or visiting the

support web page. Be sure to also read the information in any readme files and

release notes that come with the product.

Getting help by telephone

With the original purchase of the TS7620 Appliance Express, ProtecTIER V3.3.2,

you have access to extensive support coverage. During the product warranty

period, you can call the IBM Support Center (1-800-426-7378 in the US) for product

assistance that is covered under the terms of the hardware IBM warranty or the

software maintenance contract that comes with product purchase.

2Increasing Capacity on the 3959 SM2 (Feature Code 9317)

Important: The TS7620 Appliance Express hardware components have more

support requirements and restrictions. If you experience problems with the

hardware after installation, refer to the support information in the chapter called

"Servicing the components" in the IBM System Storage TS7610 and TS7620

ProtecTIER Deduplication Appliance Express User's and Maintenance Guide, v3.3,

GA32-0916.

When you call, have the following information available for the component:

vThe machine type and serial number, or the software identifier. The software

identifier can be either the product name (TS7620 Appliance Express) or the

Product Identification (PID) number.

vThe serial number or your proof of purchase.

vA description of the problem.

vThe exact wording of any error messages.

vThe hardware and software configuration information

If possible, have access to your computer when you call.

In the US and Canada, these services are available 24 hours a day, 7 days a week.

In the UK, these services are available Monday through Friday, from 9:00 a.m. to

6:00 p.m. In all other countries, contact your IBM reseller or IBM marketing

representative.

Websites

The most up-to-date information about your product, including documentation

and the most recent downloads, can be found at the following websites:

vThe translated publications for this product are included with the product. These

documents and product specification sheets are also available from the following

website:

http://www-947.ibm.com/systems/support/supportsite.wss/

brandmain?brandind=5345868

vhttp://www.ibm.com/e-business/linkweb/publications/servlet/pbi.wss

vAccess the IBM System Storage ProtecTIER TS7610 Customer Information Center

at:

http://publib.boulder.ibm.com/infocenter/ts7610/cust/index.jsp

vAccess installation and technical support information on the World Wide Web at:

www.ibm.com/support

vThe IBM website for independent software vendor (ISV) support is:

http://www-304.ibm.com/jct01005c/isv/index.html

vThe IBM System Storage TS7600 with ProtecTIER Interoperability Matrix website

can be found at:

http://www-03.ibm.com/systems/support/storage/config/ssic/

displayesssearchwithoutjs.wss?start_over=yes

vFor the latest information about SAN switches and directors, go to the following

website:

www.ibm.com/servers/storage/san

vFor the latest information about IBM xSeries products, services, and support, go

to the following website:

http://www-03.ibm.com/systems/x/?cm_re=masthead-_-products-_-sys-xseries

Chapter 1. Purpose and description 3

vFor downloads of product firmware, software, and associated driver code, go to

the following website:

http://www-947.ibm.com/systems/support/supportsite.wss/

selectproduct?brandind=5000034&familyind=0&oldbrand=0&oldfamily=0

&oldtype=0&taskind=1&psid=bm

vFor accessibility information, go to the following website:

http://www-03.ibm.com/able/product_accessibility/index.html

vFor the latest information about product recycling programs, go to the following

website:

www.ibm.com/ibm/environment/products/prp.shtml

Estimated time for increasing the capacity of the TS7620 Appliance

Express, ProtecTIER V3.3.2

The estimated time for this procedure is 30 minutes.

4Increasing Capacity on the 3959 SM2 (Feature Code 9317)

Chapter 2. Prerequisites for the TS7620 Appliance Express,

ProtecTIER V3.3.2

The following prerequisites must be met before you upgrade the software:

vThe microcode level is 3.2 or greater.

vThe system reports no existing errors that might prevent a successful upgrade.

vAll ProtecTIER services are started.

Note: The SM2 base unit can increase capacity from 6 TB to 12 TB. If you need

capacity beyond 12 TB, purchase an SM2 expansion unit to increase capacity to 23

TB. You can increase capacity of an SM2 to 35 TB with two SM2 expansion units.

Verify that the system is at the correct code level for the TS7620

Appliance Express, ProtecTIER V3.3.2

You must verify that the 3959 SM2 server is at the correct code level and size to

increase the storage capacity.

About this task

This task must be completed before you increase the storage capacity of the 3959

SM2 server.

Procedure

To verify that theProtecTIER level is at the correct code level on the server, and

that the system is the correct size for increasing the capacity, perform the following

steps:

1. Log in to the system with user name ptconfig and password ptconfig. The

ProtecTIER Service menu opens.

------------------------------------------------------------------------------

ProtecTIER Service Menu running on rassmx

------------------------------------------------------------------------------

1) ProtecTIER Configuration (...)

2) Manage ProtecTIER services (...)

3) Health Monitoring (...)

4) Problem Alerting (...)

5) Version Information (...)

6) Generate a service report

7) Generate a system view

8) Update ProtecTIER code

E) Exit

------------------------------------------------------------------------------

>>> Your choice?

2. Select the Version information option. Type the corresponding number and

press Enter. The Version information menu opens.

------------------------------------------------------------------------------

ProtecTIER Service Menu running on rassmx

Version Information (...)

------------------------------------------------------------------------------

1) Display version information

2) Display Machine Reported Product Data (MRPD)

3) Display Firmware Versions

B) Back

E) Exit

------------------------------------------------------------------------------

>>> Your choice?

3. Select the Display version information option. Type the corresponding number

and press Enter. A message about the ProtecTIER version displays. The

following message is an example of the version output:

ProtecTIER version : 3.3.82.0

Package name : PT_MD5_TS7620_6TB_V3.3.90.0-full.x86_64.tar

PT main package : 3.3.82.0

DTC Emulex driver : dtcemulex-5233.002-1

vtl version : 7133.082

gm version : 6133.058

RAS version : ptRAS-7133.082-1

Build date : Mon Nov 26 10:59:56 IST 2012

Build host : ilcmp12

Packager : gmrrmmmm

Note:

If you do not want to upgrade the version of ProtecTIER code on the server,

and you want only to increase the storage capacity while the server remains at

the older level of code, see the previous version of this document, the IBM

System StorageTS7620 ProtecTIERv3.3 Deduplication Appliance Express Increasing

Capacity on the 3959 SM2 from 6TB to 12TB (Feature Code 9317). This document is

found on the IBM Publications Center website: http://www.ibm.com/e-

business/linkweb/publications/servlet/pbi.wss.

If you want to upgrade the server to ProtecTIER v3.3 before you increase the

storage capacity, see the instructions in the IBM System Storage TS7610 and

TS7620 ProtecTIER Deduplication Appliance Express Software Upgrade Guide, v3.3,

SC27-3641. After you complete the ProtecTIER upgrade, return to this

document and proceed to Chapter 3.

4. Verify that the ProtecTIER version line displays version 3.2 or higher.

5. Verify that the size the Package name line displays.

If the line displays PT_MD5_TS7620_6TB_V3.3.90.0-full.x86_64.tar or

PT_MD5_TS7620_5TB_V3.3.90.0-full.x86_64.tar, go to “Increasing capacity

through the ProtecTIER V3.3 Service menu.”

If the line displays PT_TS7620_12TB the storage capacity is already at 12 TB (10.5

TiB). Go to “Configure the increased capacity” on page 9.

Increasing capacity through the ProtecTIER V3.3 Service menu

Use the following procedures to increase the capacity of the 3959 SM2 server from

6 TB to 12 TB through the ProtecTIER Service Menu.

6Increasing Capacity on the 3959 SM2 (Feature Code 9317)

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