ENGLISH
Rating plate
IKEA GUARANTEE
How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from
the original date of purchase of Your appliance
at IKEA. The original sales receipt is required as
proof of purchase. If service work is carried out
under guarantee, this will not extend the guaran-
tee period for the appliance.
Who will execute the service?
IKEA service provider will provide the service
through its own service operations or authorized
service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance,
which have been caused by faulty construction
or material faults from the date of purchase
from IKEA. This guarantee applies to domestic
use only. The exceptions are specified under the
headline “What is not covered under this guar-
antee?” Within the guarantee period, the costs to
remedy the fault e.g. repairs, parts, labour and
travel will be covered, provided that the appliance
is accessible for repair without special expendi-
ture. On these conditions the EU guidelines (Nr.
99/44/EG) and the respective local regulations
are applicable. Replaced parts become the prop-
erty of IKEA.
What will lKEA do to correct the problem?
IKEA appointed service provider will examine
the product and decide, at its sole discretion, if
it is covered under this guarantee. If considered
covered, IKEA service provider or its authorized
service partner through its own service opera-
tions, will then, at its sole discretion, either repair
the defective product or replace it with the same
or a comparable product.
What is not covered under this guarantee?
• Normal wear and tear.
• Deliberate or negligent damage, damage
caused by failure to observe operating
instructions, incorrect installation or by con-
nection to the wrong voltage, damage caused
by chemical or electro-chemical reaction, rust,
corrosion or water damage including but
not limited to damage caused by excessive
lime in the water supply, damage caused by
abnormal environmental conditions.
• Consumable parts including batteries and
lamps.
• Non-functional and decorative parts which
do not affect normal use of the appliance,
including any scratches and possible color
differences.
• Accidental damage caused by foreign objects
or substances and cleaning or unblocking of
filters, drainage systems or soap drawers.
• Damage to the following parts: ceramic glass,
accessories, crockery and cutlery baskets,
feed and drainage pipes, seals, lamps and
lamp covers, screens, knobs, casings and
parts of casings. Unless such damages can be
proved to have been caused by production
faults.
• Cases where no fault could be found during a
technician’s visit.
• Repairs not carried out by our appointed
The technical information is situated in the rating
plate on the internal side of the appliance.
