Ingenico PAYZONE iCT250 Original Betriebsanleitung

QUICK

INSTALLATION

AND STARTUP

GUIDE

INGENICO iCT250

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Table of content

INGENICO iCT250

Terminal

presentation

Installation

and startup

Quick

reference

guide

Contactless

transaction

Additional

information

Presenting your new

INGENICO ICT250

Payment Terminal

This guide will show you how to install and start up

your terminal in a few easy steps. It is important to

carefully follow all instructions to ensure correct

terminal operation.

Box contents

• Model ICT250 terminal

• Power supply

• Phone cord for dial-up connection*

• 8-metre Cat5 network cable*

• Terminal installation and startup documentation

* Depending on the type of connectivity used

Terminal

presentation

Installation

and startup

Quick

reference

guide

Contactless

transaction

Additional

information

General terminal description

1- Thermal printer

2- Backlit graphic display / Contactless reading area

3- Backlit 19-key keypad

4- Chip card reader

5- Function keys

6- Magnetic stripe reader

7- Navigation keys

Terminal

presentation

Installation

and startup

Quick

reference

guide

Contactless

transaction

Additional

information

Terminal

installation

and startup

Installation

and startup

Terminal

presentation

Quick

reference

guide

Contactless

transaction

Additional

information

Step 1 : Connecting the terminal

1. Connecting the power cord:

Plug the power cord (black) into the round socket (A) to connect the power supply.

2. Connecting the communication line

If you are using a dial-up connection

•Plug the phone cord (black*) into the phone socket (B).

If you are using an IP link

•Plug the network cable (blue*) into the socket (C).

Note : This connection is intended for merchants with an IP link. If you have only a dial-up

line, only connect the phone cord.

*The cable colour may sometimes be different.

Step 2: Starting up the terminal

After connecting the terminal, it is not necessary to turn it on because it initializes by itself.

At the end of this step, the Desjardins logo will appear on the terminal screen, commonly

referred to as the idle screen.

Installation

and startup

Terminal

presentation

Quick

reference

guide

Contactless

transaction

Additional

information

Step 3: Inserting the thermal printer paper

ATo open the terminal cover, lift the tab and push back the lid.

BInsert the paper roll.

CPush the terminal lid down to close it.

Recommended paper

type for the terminal

Thermal printer paper :

•

Recommended manufacturers

and models :

Kanzan KF50, Koehler

KT55HS01, Jujo AF50KS-E

or Mitsubishi P6402

• Grade :

Single ply, POS or fax grade

thermal paper

• Width :

2.28 in +/- 0.040 in

(58 mm +/- 1 mm)

• Diameter :

1.57 in (40 mm maximum)

ABC

Step 4: Activating the terminal

No call is needed and no action is required. The terminal will be activated and ready to use within 24 hours after

reception.

Do you want to activate your terminal right away? Do you have any questions? Feel free to contact us from

Monday to Friday from 8:00 a.m. to 5:00 p.m. at 1-800-363-3514 and follow the instructions below:

•Press 9 for English

•Option 1 to select Merchant

•Option 3 to select current request and option 2 to activate the equipment received by mail.

An agent will gladely assist you.

Installation

and startup

Terminal

presentation

Quick

reference

guide

Contactless

transaction

Additional

information

Transactions:

Quick reference

guide

Quick

reference

guide

Terminal

presentation

Installation

and startup

Contactless

transaction

Additional

information

Possible transactions with your terminal

Click on the one that interests you to view the steps to follow :

• Purchase

• Purchase/Cashback

• Cancellation

• Purchase/Tip

• Telephone/Mail Purchase

• Telephone/Mail Preauthorization

• Preauthorization

• Telephone/Mail Preauthorization with tip

• Refund

• Completion

• Reversal

• Preauthorization list

• Accord D Purchase (Equal payment ﬁnancing)

• Accord D Refund (Equal payment ﬁnancing)

• Accord D Offline Purchase (Equal payment ﬁnancing)

• Accord D Offline Refund (Equal payment ﬁnancing)

• Accord D Preauthorization (Equal payment ﬁnancing)

• Accord D Purchase (Differed payment ﬁnancing)

• Accord D Refund (Differed payment ﬁnancing)

• Accord D Offline Purchase (Differed payment ﬁnancing)

• Accord D Offline Refund (Differed payment ﬁnancing)

• Accord D Preauthorization reversal (Differed payment ﬁnancing)

• Accord D Preauthorization (Differed payment ﬁnancing)

• Prepaid Card Purchase

• Prepaid Card Activation

• Prepaid Card Inquiry

• Prepaid Card Credit note

• Prepaid Card Cancellation

• Prepaid Card Cash remittance

• Loyalty points accumulation

• Prepaid Card Reload

• Loyalty points accumulation reversal

• Close batch

• Reprint last receipt

• Accord D Preauthorization reversal (Equal payment ﬁnancing)

Terminal

presentation

Installation

and startup

Quick

reference

guide

Contactless

transaction

Additional

information

Purchase

From the idle screen

If this transaction has been configured as the default transaction,

press F4 once and follow the terminal instructions.

•

Press F1 once, the terminal displays (Retailer).

•

Press the green key , the terminal displays (Transaction).

•

Press the green key , the terminal displays (Purchase).

•

Press the green key , the terminal displays (Amount).

•

Enter the purchase amount, press the green key , and follow the terminal

instructions.

Purchase/Cashback

From the idle screen

•

Press F1 once, the terminal displays (Retailer).

•

Press the green key , the terminal displays (Transaction).

•

Press the green key , the terminal displays (Purchase).

•

Press

until the terminal displays « Purch/Cashback ».

•

Press the green key , the terminal displays (Purchase Amount).

•

Enter the purchase amount, and press the green key , the terminal

displays (Cashback Amount).

•

Enter the withdrawal amount, press the green key , and follow the

terminal instructions.

Cancellation

From the idle screen

•

Press F1 once, the terminal displays (Retailer).

•

Press the green key , the terminal displays (Transaction).

•

Press the green key , the terminal displays (Purchase).

•

Press

until the terminal displays « Cancellation ».

•

Press the green key , the terminal displays (Reference #) and the

reference number of the last transaction performed.

•

Use the yellow key to erase the reference number on the screen, enter

the reference number to be cancelled and follow the terminal

instructions.

Purchase/tip

From the idle screen

If this transaction has been configured as the default transaction,

press F4 once and follow the terminal instructions.

•

Press F1 once, the terminal displays (Retailer).

•

Press the green key , the terminal displays (Transaction).

•

Press the green key , the terminal displays (Purchase).

•

Press on

until the terminal displays « Purch. with tip ».

•

Press the green key , the terminal displays (Amount).

•

Enter the transaction amount, press the green key , and follow the

terminal instructions.

Quick

reference

guide

Terminal

presentation

Installation

and startup

Contactless

transaction

Additional

information

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