Johnson & Starley Quantec 24S Bedienungsanleitung

www.johnsonandstarley.co.uk

sustainable solutions under one roof

HEATING HOT WATER VENTILATION

USER’S INSTRUCTIONS

QUANTEC SYSTEM

ErP

High Efficiency Boiler

These instructions are to be left with the User

Publication No. ZZ 1435-5

February 2016

Quantec 24S ErP - G.C. No. 41-416-16

www.johnsonandstarley.co.uk

THESE INSTRUCTIONS SHOULD BE LEFT WITH THE USER

AFTER INSTALLATION

The Benchmark Scheme

Johnson & Starley Ltd is a licensed member of the Benchmark Scheme

which aims to improve the standards of installation and commissioning of domestic heating and hot water systems

in the UK and to encourage regular servicing to optimise safety, efficiency and performance.

Benchmark is managed and promoted by the Heating and Hotwater Industry Council. For more information visit

www.centralheating.co.uk

Please ensure that the installer has fully completed the Benchmark Checklist on the inside back pages of the

installation instructions supplied with the product and that you have signed it to say that you have received a full

and clear explanation of its operation. The installer is legally required to complete a commissioning checklist as a

means of complying with the appropriate Building Regulations (England and Wales).

All installations must be notified to Local Area Building Control either directly or through a Competent Persons

Scheme. A Building Regulations Compliance Certificate will then be issued to the customer who should, on receipt,

write the Notification Number on the Benchmark Checklist.

This product should be serviced regularly to optimise its safety, efficiency and performance. The service engineer

should complete the relevant Service Record on the Benchmark Checklist after each service.

The Benchmark Checklist will be required in the event of any warranty work and as supporting documentation

relating to home improvements in the optional documents section of the Home Improvements.

In the interest of continuous development Johnson and Starley reserve the right to change specification without prior notice.

Johnson and Starley prides itself on it’s ability to supply spare parts quickly and efficiently.

CONTENTS

The Benchmark Scheme 2

1 General Information 3

2 User’s Important Information 2

3 Safety Information 2

4 Boiler Control Panel 4

5 To Light The Boiler 5

Setting CH Water Temperature

6 Operating Functions 5

Operating the Domestic Hot Water

Operating the Central Heating

Display Codes

To Shut Down the Boiler

Frost Protection

Loss of System Water Pressure

How to Re-Pressurise

Condensate Drain

7 Reset The Boiler 6

8 Servicing & Maintenance 6

9 Cleaning 6

10 Escape of Gas 6

11 Trouble Shooting 7

Error Codes

Fault Codes

12 Energy Rating ErP Fiche Technical Data 9

13 Keep Yourself Safe 10

14 Energy Saving Tips 11

Sales/Spares 01604 707012 Replacement Help Line 01604 707011

1. GENERAL INFORMATION

WARNING: THIS APPLIANCE MUST BE EARTHED

STATUTE LAW DEFINES THAT ALL GAS APPLIANCES MUST BE INSTALLED BY COMPETENT

PERSONS, i.e. GAS SAFE REGISTERED INSTALLERS.

GAS SAFE MEMBERSHIP ENQUIRIES TEL: 0800 408 5500 IN ACCORDANCE WITH THE GAS

SAFETY (INSTALLATION AND USE) REGULATIONS (CURRENT EDITION).

FAILURE TO COMPLY WITH THESE REGULATIONS MAY LEAD TO PROSECUTION.

1.1 Part of the installation and commissioning of this appliance is related to instructions for use by the heating

engineer to the user where specific requirements may occur.

1.2 The QuanTec is a wall mounted, room sealed, condensing boiler, featuring full sequence automatic spark

ignition and fan assisted combustion. Due to the high efficiency of the boiler, condensate is produced from

the flue gases and this is drained to a suitable disposal point through a plastic waste pipe at the base of the

boiler. A condensate ‘plume’ will also be visible at the flue terminal.

2. USER’S IMPORTANT INFORMATION

2.1 The user must read these users instructions and understand the functions

of the boiler. If unsure ask the installer to explain.

2.2 YOUR GUARANTEE

To activate your guarantee return the guarantee card to Johnson & Starley

Ltd. This will register the appliance and activate the guarantee.

2.3 Ensure the appliance is serviced annually as failure to do so will invalidate

the guarantee.

2.4 On completion of service the Benchmark Checklist should be filled in as

part of the guarantee conditions.

2.5 Keep all literature for the appliance in good condition and near to the boiler.

2.6 This appliance is not intended for use by persons (including children) with

reduced physical, sensory or mental capabilities, or lack of experience

and knowledge, unless they have been given supervision or instruction

concerning use of the appliance by a person responsible for their safety.

2.7 Children should be supervised to ensure that they do not play with the

appliance.

2.8 Keep the appliance accessible at all times. Do not store items around the

boiler if it is situated within a cupboard.

3. SAFETY INFORMATION

3.1 If there is a water leak or fault with the appliance, switch off the boiler and contact your Gas Safe installer.

3.2 Under NO circumstances should the appliance be tampered with. This will invalidate your guarantee.

GAS LEAKS

DO NOT OPERATE ANY ELECTRICAL SWITCHES

OR USE A NAKED FLAME

TURN OFF GAS SUPPLY AT THE METER

VENTILATE THE AREA BY OPENING THE DOORS & WINDOWS

EVACUATE THE HOUSE AND DO NOT RE-ENTER.

CALL THE NATIONAL GAS EMERGENCY SERVICES ON

TEL:

0800 111999

www.johnsonandstarley.co.uk

FIGURE 1. QUANTEC SYSTEM USER CONTROL PANEL

4. BOILER CONTROL PANEL

TIME CONTROL

(Optional)

LCD

DISPLAY

CENTRAL

HEATING

TEMPERATURE

FUNCTION

MODES

RESET

BUTTON

INSTALLER

MODE

K7 K1

K6 K2

K3 K5

ITEM DESCRIPTION

K1 CH - Central Heating +

K2 CH - Central Heating -

K3 Installer information

K4 Reset

K5 Summer/Winter mode

K6 Installer function only

K7 Installer function only

Showing standby mode

{

24S

Sales/Spares 01604 707012 Replacement Help Line 01604 707011

5. TO LIGHT THE BOILER

5.1 Switch the mains power ON and the boiler LED display will show “AP”. This puts the

boiler into the Air Purge Mode. See Figure 2.

5.2 Press the reset button “K4” twice. The boiler will go onto standby. This is the winter

mode.

SETTING THE CH WATER TEMPERATURE

5.4 To set the central heating temperature press and hold “K1”, this will flash until the °C

temperature shows. By pressing the + or - buttons to set the desired temperature.

The temperature flashes 5 time to set the temperature and the display will go back to

standby.

6. OPERATING FUNCTIONS

6.1 OPERATING THE CENTRAL HEATING

When the boiler fire in CH mode it fires for 1 minute, modulating the boiler. The display

will flash showing the radiator, the small flame and temperature. A flame symbol

increases with the demand for heat. Once temperature is reached the display will go

back to standby.

Approximate flow temperatures for the boiler thermostat settings are:

6.2 DISPLAY CODES

In normal operation the boiler status display will show codes:

1. Standby - no demand for heat.

2. CH being supplied.

3. Boiler frost protection - boiler will fire if temperature is below 5 degrees °C.

4. During normal operation the burner on indicator will remain illuminated when the burner is lit.

Note: If the boiler fails to light after five attempts the fault code will be displayed.

6.3 TO SHUT DOWN THE BOILER

Set the mode to OFF

To relight the boiler repeat the procedure detailed in ‘To light the boiler’.

6.4 FROST PROTECTION

If no system frost protection is provided and frost is likely during a short absence from home, leave the

heating controls (if fitted) at a reduced temperature setting. For longer periods, the entire system should be

drained.

If the system includes a frost thermostat then, during cold weather, the boiler should be turned OFF at the

time switch (if fitted) ONLY. The mains supply should be left switched ON, with the boiler thermostat left in

the normal running position.

TABLE. 2

Button Setting CH Flow Temperature °C

Minimum 40°C

Maximum

80°C

www.johnsonandstarley.co.uk

6.5 LOSS OF SYSTEM WATER PRESSURE

The pressure gauge indicates the central heating system pressure. If the pressure is seen to fall below the

original installation pressure of 1-2 bar over a period of time then a water leak may be indicated. In this event

conduct the re-pressurising procedure as shown. If unable to do so or if the pressure continues to drop a

Gas Safe Registered Engineer or in IE a Registered Gas Installer (RGII) should be consulted.

The boiler will not operate if the pressure has reduced to less than 0.3 Bar under this condition.

1. Ensure filling loop isolation valves are closed.

2. Remove the two caps

3. Attach on the filling loop.

4. Turn the filling loop isolation valves to the open position. The system will now fill.

5. Wait for pressure gauge dial to reach 1 to 1.5 bar.

6. Close the filling loop isolation valves.

7. Disconnect the filling loop at left hand side and angle upwards.

8. Attach the two caps as shown on point 2.

6.6 CONDENSATE DRAIN

The condensate drain must not be modified or blocked.

Blockage of the condensate drain, caused by debris or freezing, can cause automatic shutdown of the

boiler.

If freezing is suspected and the pipe run is accessible an attempt may be made to free the obstruction by

pouring hot water over the exposed pipe and clearing any blockage from the end of the pipe. If this fails to

remedy the problem the assistance of a Gas Safe Registered Engineer or in IE a Registered Gas Installer

(RGII) should be sought.

7. RESET BOILER

Press the reset button “K4” twice.

8. SERVICING & MAINTENANCE

It is recommended that a full maintenance check be carried out annually on the appliance. It is also

recommended to take out a further service agreement on the expiry of the guarantee period.

You can obtain further information on this from your gas supplier.

The appliance should be checked /serviced by a GAS SAFE registered

installer.

If you require service on your appliance please contact your local installer or

gas supplier.

On completion of the service the installer should fill in the service section at the rear of the BENCHMARK

checklist. All installers registered with GAS SAFE carry an identification card. This card will have an ID

number which should be recorded.

If you have any queries regarding your installer you can contact GAS SAFE by telephone on 0800 408 5500.

The appliance should be serviced at least once a year by a Gas Safe Registered Engineer or in IE a

Registered Gas Installer (RGII).

9. CLEANING

For normal cleaning simply dust with a dry cloth.

To remove stubborn marks and stains, wipe with a damp cloth and finish off with a dry cloth.

DO NOT use abrasive cleaning materials.

10. ESCAPE OF GAS

Should a gas leak or fault be suspected contact the National Gas Emergency Service without delay.

Telephone 0800 111 999

Do NOT search for gas leaks with a naked flame.

Sales/Spares 01604 707012 Replacement Help Line 01604 707011

11. TROUBLE SHOOTING

ERROR CODES

E01

Ignition lockout

Check other gas appliances work

Reset boiler

Contact installer

E02

False flame lockout Contact installer

E03

Overheat lockout

Fill system to 1.0bar

Bleed radiators

Check radiator valves are open

Reset boiler

Contact installer

E05

Fan fault Contact installer

E08

Flame circuit failure Contact installer

E09

Valve feed back ERROR Contact installer

E12

EEPROM lockout Contact installer

E15

Sensor drift lockout

Fill system to 1.0bar

Bleed radiators

Check valves are open

Reset boiler

Contact installer

E16

E17

E18

Sensor stuck lockout

Fill system to 1.0bar

Bleed radiators

Check valves are open

Reset Boiler

Contact installer

E21

ADC lockout Contact installer

E33

Return thermistor fault Contact Installer

E34

Low power supply lockout Contact installer or Electrician

E35

Flow thermistor fault Contact Installer

www.johnsonandstarley.co.uk

FAULT CODES

F07

Exhaust sensor fault

Fill system to 1.0bar

Bleed radiators

Check radiator valves are open

Reset boiler

Contact installer

F13

Remote reset lockout

Turn power on and off

Press Reset

Contact installer

F37

Low water pressure

Fill system to 1.0bar

Bleed radiators

Check radiator valves are open

Reset boiler

Contact installer

F40

Water pressure too high

Check to see if the gauge is over 2.8bar

Bleed radiators

Reset boiler

Contact installer

F47

Water pressure sensor not connected Contact installer

F52

DHW sensor fault Contact installer

F53

Flue temperature sensor lockout Contact installer

Sales/Spares 01604 707012 Replacement Help Line 01604 707011

TABLE 1. ErP TECHNICAL DATA 24S

PRODUCT DATA SYMBOL

VALUE UNIT

Condensing boiler - Yes -

Low temperature boiler - No -

B11 Boiler - No -

Cogeneration space heater - No -

Combination Heater - No -

Rated heat output Prated 23 kW

Seasonal space heating energy efficiency ŊS94 %

Energy efficiency class - A -

USEFUL HEAT OUTPUT

At rated heat output and high temperature regime P423.4 kW

At 30% of rated heat output and low temperature regime P17.8 kW

USEFUL EFFICIENCY

At rated heat output and high temperature regime Ŋ487.9 %

At 30% of rated heat output and low temperature regime Ŋ199.1 %

AUXILLARY ELECTRICITY CONSUMPTION

At full load elmax 0.025 kW

At part load elmin 0.013 kW

In standby mode PSB 0.007 kW

OTHER ITEMS

Standby heat loss

PSB 0.099 kW

Ignition burner power consumption

Pign 0 kW

Sound power level indoors L

45 dB

12. ENERGY RATING ErP TECHNICAL DATA FICHE

Ecodesigns energy related products directive requires our appliance to be fully compliant with

the ErP regulations. Our unit has a label which shows the level of efficiency for the boiler, CO2&

NOx emissions and db noise emissions. This will help the householder understand the energy

efficiency within the home and help reduce energy consumption.

This regulation covers all products used in the installation. Once an installation has

been completed the installer will supply a final label incorporating all the items used in

the install. It shows the details of the systems overall efficiency. For further information

about the ErP Directive visit the Johnson and Starley Ltd website or email our helpline on

[email protected]

EU Regulations No. 811/2013 and No. 812/2013 supplementing Directive 2010/30/EU.

1. High temperature regime means 60°C return temperature at heater inlet and 80°C feed temperature at heater output.

2. Low temperature means for condensing boiler 30°C, for low temperature boilers 37°C and for other heaters 50°C return

temperature (at heater).

www.johnsonandstarley.co.uk

GAS

LEAK

13. KEEP YOURSELF SAFE

Throughout the year it’s important to make sure that your gas appliances, such as a warm air heater, gas fire, cooker

and boiler are working safely and correctly. Did you know Gas Safe Register is the only official list of engineers who

are legally allowed to do work on gas and the gas appliances in your home? By law, all gas engineers must be on

the Gas Safe Register. The Register is there to help protect you from unsafe gas work.

In the right hands, gas is safe, but badly fitted and poorly maintained appliances can cause gas leaks, fires,

explosions and carbon monoxide poisoning. Carbon monoxide is a highly poisonous gas. You can’t see it, taste it

or smell it, but it can kill quickly with no warning but a carbon monoxide alarm would give you piece of mind but is

no substitute for an annual service.

Make sure you get your gas appliances regularly serviced and safety checked every year, by a Gas Safe registered

engineer. Annual maintenance not only helps keep your heating and hot water working properly; it helps keep you

and your family safe. If you’re a tenant, your landlord must arrange this every 12 months and provide you with a

Landlord’s Gas Safety Record.

You can set a free reminder at www.StayGasSafe.co.uk and Gas Safe Register will text or email you when your

appliances are due their next check.

All Gas Safe registered engineers carry a Gas Safe Register ID card. Before any gas work is carried out always

check the card and make sure the engineer is qualified for the work you need doing. You can find this on the back

of the card.

YOUR 5 POINT CHECKLIST

Signs of

carbon

monoxide Headaches Nausea Dizziness Breathlessness Collapse Loss of

Consciousness

0800 408 5500

GAS

CHECKS

SMELL GAS CALL

Always ask your gas engineer for his

Gas Safe identication card..

Keep those cowboys OUT!

All of your gas appliances

need regular annual safety checks.

Failure to do so could be fatal for you and your family.

Keep them safe.

For the safety of your family.

Alarms cost as little as £15

BEAT THE SILENT KILLER!

Your gas safe engineer.

ASK FOR

I.D.

For gas safety advice or to find and check an engineer visit the Gas Safe Register website at

www.GasSafeRegister.co.uk or call the free helpline on 0800 408 5500.

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