Lenovo G485 Gebrauchs- und Wartungshandbuch

Lenovo limited warranty

L505-0010-02 08/2011

This Lenovo Limited Warranty consists of the following parts:

Part 1 - General Terms

Part 2 - Country-specific Terms

Part 3 - Warranty Service Information

The terms of Part 2 replace or modify terms of Part 1 as specified for a

particular country.

Part 1 - General Terms -----------------------------------------------------------------------

This Lenovo Limited Warranty applies only to Lenovo hardware products

you purchased for your own use and not for resale.

This Lenovo Limited Warranty is available in other languages at

www.lenovo.com/warranty.

What this Warranty Covers

Lenovo warrants that each Lenovo hardware product that you purchase is free

from defects in materials and workmanship under normal use during the

warranty period. The warranty period for the product starts on the original

date of purchase as shown on your sales receipt or invoice or as may be

otherwise specified by Lenovo. The warranty period and type of warranty

service that apply to your product are as specified in "

Part 3 - Warranty Service

Information

" below. This warranty only applies to products in the country or

region of purchase.

THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL

OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,

INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR

CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE. AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE

EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, THE ABOVE

EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH

WARRANTIES APPLY ONLY TO THE EXTENT AND FOR SUCH DURATION

AS REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE

WARRANTY PERIOD. AS SOME STATES OR JURISDICTIONS DO NOT

ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY,

THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU.

P/N: 147500985

Printed in China

Lenovo limited warranty

How to Obtain Warranty Service

If the product does not function as warranted during the warranty period, you

may obtain warranty service by contacting Lenovo or a Lenovo approved

Service Provider. A list of approved Service Providers and their telephone

numbers is available at:

www.lenovo.com/support/phone.

Warranty service may not be available in all locations and may differ from

location to location. Charges may apply outside a Service Provider's normal

service area. Contact a local Service Provider for information specific to your

location.

Customer Responsibilities for Warranty Service

Before warranty service is provided, you must take the following steps:

• follow the service request procedures specified by the Service Provider

• backup or secure all programs and data contained in the product

• provide the Service Provider with all system keys or passwords

• provide the Service Provider with sufficient, free, and safe access to your

facilities to perform service

• remove all data, including confidential information, proprietary

information and personal information, from the product or, if you are

unable to remove any such information, modify the information to prevent

its access by another party or so that it is not personal data under

applicable law. The Service Provider shall not be responsible for the loss or

disclosure of any data, including confidential information, proprietary

information, or personal information, on a product returned or accessed

for warranty service

• remove all features, parts, options, alterations, and attachments not

covered by the warranty

• ensure that the product or part is free of any legal restrictions that prevent

its replacement

• if you are not the owner of a product or part, obtain authorization from the

owner for the Service Provider to provide warranty service

What Your Service Provider Will Do to Correct Problems

When you contact a Service Provider, you must follow the specified problem

determination and resolution procedures.

Lenovo limited warranty

The Service Provider will attempt to diagnose and resolve your problem by

telephone, e-mail or remote assistance. The Service Provider may direct you to

download and install designated software updates.

Some problems may be resolved with a replacement part that you install

yourself called a "Customer Replaceable Unit" or "CRU." If so, the Service

Provider will ship the CRU to you for you to install.

If your problem cannot be resolved over the telephone; through the application

of software updates or the installation of a CRU, the Service Provider will

arrange for service under the type of warranty service designated for the

product under "

Part 3 - Warranty Service Information

" below.

If the Service Provider determines that it is unable to repair your product, the

Service Provider will replace it with one that is at least functionally equivalent.

If the Service Provider determines that it is unable to either repair or replace

your product, your sole remedy under this Limited Warranty is to return the

product to your place of purchase or to Lenovo for a refund of your purchase

price.

Replacement Products and Parts

When warranty service involves the replacement of a product or part, the

replaced product or part becomes Lenovo's property and the replacement

product or part becomes your property. Only unaltered Lenovo products and

parts are eligible for replacement. The replacement product or part provided by

Lenovo may not be new, but it will be in good working order and at least

functionally equivalent to the original product or part. The replacement

product or part shall be warranted for the balance of the period remaining on

the original product.

Use of Personal Contact Information

If you obtain service under this warranty, you authorize Lenovo to store, use

and process information about your warranty service and your contact

information, including name, phone numbers, address, and e-mail address.

Lenovo may use this information to perform service under this warranty. We

may contact you to inquire about your satisfaction with our warranty service or

to notify you about any product recalls or safety issues. In accomplishing these

Lenovo limited warranty

purposes, you authorize Lenovo to transfer your information to any country

where we do business and to provide it to entities acting on our behalf. We may

also disclose it where required by law. Lenovo's privacy policy is available at

www.lenovo.com/.

What this Warranty Does not Cover

This warranty does not cover the following:

• uninterrupted or error-free operation of a product

• loss of, or damage to, your data by a product

• any software programs, whether provided with the product or installed

subsequently

• failure or damage resulting from misuse, abuse, accident, modification,

unsuitable physical or operating environment, natural disasters, power

surges, improper maintenance, or use not in accordance with product

information materials

• damage caused by a non-authorized service provider

• failure of, or damage caused by, any third party products, including those

that Lenovo may provide or integrate into the Lenovo product at your

request

• any technical or other support, such as assistance with “how-to” questions

and those regarding product set-up and installation

• products or parts with an altered identification label or from which the

identification label has been removed

Limitation of Liability

Lenovo is responsible for loss or damage to your product only while it is in the

Service Provider's possession or in transit, if the Service Provider is responsible

for the transportation.

Neither Lenovo nor the Service Provider is responsible for loss or disclosure of

any data, including confidential information, proprietary information, or

personal information, contained in a product.

UNDER NO CIRCUMSTANCES, AND NOTWITHSTANDING THE

FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH

HEREIN, SHALL LENOVO, ITS AFFILIATES, SUPPLIERS, RESELLERS,

OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING

EVEN IF INFORMED OF THEIR POSSIBILITY AND REGARDLESS OF

Lenovo limited warranty

WHETHER THE CLAIM IS BASED IN CONTRACT, WARRANTY,

NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF LIABILITY:

1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS,

DAMAGE OR DISCLOSURE OF YOUR DATA; 3) SPECIAL, INCIDENTAL,

PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING

BUT NOT LIMITED TO LOST PROFITS, BUSINESS REVENUE,

GOODWILL OR ANTICIPATED SAVINGS. IN NO CASE SHALL THE

TOTAL LIABILITY OF LENOVO, ITS AFFILIATESS, SUPPLIERS,

RESELLERS OR SERVICE PROVIDERS FOR DAMAGES FROM ANY

CAUSE EXCEED THE AMOUNT OF ACTUAL DIRECT DAMAGES, NOT

TO EXCEED THE AMOUNT PAID FOR THE PRODUCT.

THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR

BODILY INJURY (INCLUDING DEATH), DAMAGE TO REAL PROPERTY

OR DAMAGE TO TANGIBLE PERSONAL PROPERTY FOR WHICH

LENOVO IS LIABLE UNDER LAW.

AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL

DAMAGES, THE ABOVE LIMITATION OR EXCLUSION MAY NOT

APPLY TO YOU.

Your Other Rights

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY

HAVE OTHER RIGHTS ACCORDING TO THE APPLICABLE LAWS OF

YOUR STATE OR JURISDICTION. YOU MAY ALSO HAVE OTHER

RIGHTS UNDER A WRITTEN AGREEMENT WITH LENOVO. NOTHING

IN THIS WARRANTY AFFECTS STATUTORY RIGHTS, INCLUDING

RIGHTS OF CONSUMERS UNDER LAWS OR REGULATIONS

GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE

WAIVED OR LIMITED BY CONTRACT.

Part 2 - Country-specific Terms ---------------------------------------------------

Australia

"Lenovo" means Lenovo (Australia & New Zealand) Pty Limited ABN 70 112

394 411. Address: Level 10, North Tower, 1-5 Railway Street, Chatswood, NSW,

2067. Telephone: +61 2 8003 8200. Email: [email protected]

Lenovo limited warranty

The following replaces the same section in Part 1:

What this Warranty Covers:

Lenovo warrants that each hardware product that you purchase is free from

defects in materials and workmanship under normal use and conditions during

the warranty period. If the product fails due to a covered defect during the

warranty period, Lenovo will provide you a remedy under this Limited

Warranty. The warranty period for the product starts on the original date of

purchase specified on your sales receipt or invoice unless Lenovo informs you

otherwise in writing. The warranty period and type of warranty service that

apply to your product are set forth below in

Part 3 - Warranty Service

Information

THE BENEFITS GIVEN BY THIS WARRANTY ARE IN ADDITION TO

YOUR RIGHTS AND REMEDIES AT LAW, INCLUDING THOSE UNDER

THE AUSTRALIAN CONSUMER LAW.

The following replaces the same section in Part 1:

Replacement Products and Parts:

When warranty service involves the replacement of a product or part, the

replaced product or part becomes Lenovo's property and the replacement

product or part becomes your property. Only unaltered Lenovo products and

parts are eligible for replacement. The replacement product or part provided by

Lenovo may not be new, but it will be in good working order and at least

functionally equivalent to the original product or part. The replacement

product or part shall be warranted for the balance of the period remaining on

the original product. Products and parts presented for repair may be replaced

by refurbished products or parts of the same type rather than being repaired.

Refurbished parts may be used to repair the product; and repair of the product

may result in loss of data, if the product is capable of retaining user-generated

data.

The following is added to the same section in Part 1:

Lenovo limited warranty

Use of Personal Contact Information:

Lenovo will not be able to perform our service under this warranty if you

refuse to provide your information or do not wish us to transfer your

information to our agent or contractor. You have the right to access your

personal contact information and request correction of any errors in it pursuant

to the Privacy Act 1988 by contacting Lenovo.

The following replaces the same section in Part 1:

Limitation of Liability:

Lenovo is responsible for loss or damage to your product only while it is in the

Service Provider's possession or in transit, if the Service Provider is responsible for the

transportation.

Neither Lenovo nor the Service Provider is responsible for loss or disclosure of

any data, including confidential information, proprietary information, or

personal information, contained in a product.

TO THE EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES AND

NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY

REMEDY SET FORTH HEREIN, SHALL LENOVO, ITS AFFILIATES,

SUPPLIERS, RESELLERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY OF

THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY AND

REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT,

WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF

LIABILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2)

LOSS, DAMAGE OR DISCLOSURE OF YOUR DATA; 3) SPECIAL,

INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES,

INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS REVENUE,

GOODWILL OR ANTICIPATED SAVINGS. IN NO CASE SHALL THE TOTAL

LIABILITY OF LENOVO, ITS AFFILIATESS, SUPPLIERS, RESELLERS OR

SERVICE PROVIDERS FOR DAMAGES FROM ANY CAUSE EXCEED THE

AMOUNT OF ACTUAL DIRECT DAMAGES, NOT TO EXCEED THE

AMOUNT PAID FOR THE PRODUCT.

THE FOREGOING LIMITATIONS DO NOT APPLY TO DAMAGES FOR

BODILY INJURY (INCLUDING DEATH), DAMAGE TO REAL PROPERTY

OR DAMAGE TO TANGIBLE PERSONAL PROPERTY FOR WHICH

LENOVO IS LIABLE UNDER LAW.

Lenovo limited warranty

The following replaces the same section in Part 1:

Your Other Rights:

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU ALSO

HAVE OTHER RIGHTS AT LAW, INCLUDING UNDER THE

AUSTRALIAN CONSUMER LAW. NOTHING IN THIS WARRANTY

AFFECTS STATUTORY RIGHTS OR RIGHTS AT LAW, INCLUDING

RIGHTS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT.

For example, our products come with guarantees that cannot be excluded

under the Australian Consumer Law. You are entitled to a replacement or

refund for a major failure and compensation for any other reasonably

foreseeable loss or damage. You are also entitled to have the products repaired

or replaced if the products fail to be of acceptable quality and the failure does

not amount to a major failure.

New Zealand

The following is added to the same section in Part 1:

Use of Personal Information:

Lenovo will not be able to perform our service under this warranty if you

refuse to provide your information or do not wish us to transfer your

information to our agent or contractor. You have the right to access your

personal information and request correction of any errors in it pursuant to the

Privacy Act 1993 by contacting Lenovo (Australia & New Zealand) Pty Limited

ABN 70 112 394 411. Address: Level 10, North Tower, 1-5 Railway Street,

Chatswood, NSW, 2067. Telephone: 61 2 8003 8200. Email:

[email protected]

Bangladesh, Cambodia, India, Indonesia, Nepal, Philippines, Vietnam and

Sri Lanka

The following is added to Part 1:

Dispute Resolution

Disputes arising out of or in connection with this warranty shall be finally

settled by arbitration held in Singapore. This warranty shall be governed,

construed and enforced in accordance with the laws of Singapore, without

Lenovo limited warranty

regard to conflict of laws. If you acquired the product in India, disputes arising

out of or in connection with this warranty shall be finally settled by arbitration

held in Bangalore, India. Arbitration in Singapore shall be held in accordance

with the Arbitration Rules of Singapore International Arbitration Center

("SIAC Rules") then in effect. Arbitration in India shall be held in accordance

with the laws of India then in effect. The arbitration award shall be final and

binding on the parties without appeal. Any award shall be in writing and set

forth the findings of fact and the conclusions of law. All arbitration

proceedings, including all documents presented in such proceedings shall be

conducted in the English language. The English language version of this

warranty prevails over any other language version in such proceedings.

European Economic Area (EEA)

The following is added to Part 1:

Customers in the EEA may contact Lenovo at the following address: EMEA

Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851

01, Bratislava, Slovakia. Service under this warranty for Lenovo hardware

products purchased in EEA countries may be obtained in any EEA country in

which the product has been announced and made available by Lenovo.

Russia

The following is added to Part 1:

Product Service Life

The product service life is four (4) years from the original date of purchase.

Lenovo limited warranty

Part 3 - Warranty Service Information ---------------------------------------------

If required, the Service Provider will provide repair or exchange service

depending on the type of warranty service specified for your product and

Product for

machine

type

Country or gegion of

purchase

Warranty period Type of

warranty

type

notebook:

20149, 20156,

2184, 2688

(G480)

20136, 2157

(G485)

20150, 20157,

2189, 2689

(G580)

20137, 2181

(G585)

20138, 2182

(G780)

Korea, Taiwan

parts and labor -

1 year

battery pack -

1 year

3, 4

Singapore

1, 3, 4

China (Hong Kong S.A.R.), China

(Macau S.A.R.), India, Indonesia,

Malaysia, Thailand, Philippines,

Vietnam, Bahrain, Kuwait, Oman,

Qatar, Egypt, South Africa, Saudi

Arabia, UAE, Algeria, Nigeria,

Kenya, Sri Lanka

1, 4

Bosnia-Herzegovina, Croatia,

Cyprus, Greece, Macedonia,

Romania, Slovenia, Serbia

Canada, Japan 1, 5

Austria, Belgium, France, Germany,

Iceland, Israel, Ireland, Italy, Latvia,

Lithuania, Luxembourg,

Netherlands, Switzerland, the

United Kingdom

1, 3

Australia, New Zealand

Russia, Ukraine, the Republic of

Kazakhstan, Belarus, Turkmenistan,

Azerbaijan, Georgia

Argentina, Colombia, Peru,

Venezuela, Bolivia, Uruguay,

Chile, Paraguay, Ecuado

parts and labor - 1 year

limited warranty*

battery pack - 1 year

1, 4

United States of America, Mexico 1, 5

Brazil 4

Denmark, Estonia, Finland,

Norway, Spain, Sweden

parts and labor -2 years

battery pack -1 year

1, 3

Poland, Turkey, Czech Republic,

Hungary, Slovakia, Bulgaria 1, 4

*Excludes some components. 90-day limited warranty for power adapters, keyboards, plastics

and hinges.

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