Lenovo ThinkPad X1 Carbon 20A8 Bedienungsanleitung

Warranty and Service

Guide

ThinkPad X1 Carbon

Machine Types: 20A7 and 20A8

http://www.lenovo.com/support

California BC mark

Contents

•Service, support, and warranty information

•Electronic emission notices

•Recycling and environmental information

•Legal information

Service, support, and warranty information

The following information describes the technical support that is

available for your product during the warranty period and throughout the

life of your product. Online technical support is available during the

lifetime of a product at http://www.lenovo.com/support.

If you purchased Lenovo®services, refer to the following terms and

conditions for detailed information:

•For Lenovo Warranty Service Upgrades or Extensions, go to:

http://support.lenovo.com/lwsu

•For Lenovo Accidental Damage Protection Services, go to:

http://support.lenovo.com/ladps

Warranty Information

Lenovo provides a warranty period for your computer. To check the

warranty status of your computer, go to

http://www.lenovo.com/warranty-status, and then follow the instructions

on the screen.

Your computer is covered by the terms of the Lenovo Limited Warranty

(LLW ), version L505-0010-02 08/2011. The LLW is displayed on your

computer during the initial setup. After the initial setup has been

completed, you can view the warranty information from your computer by

doing the following:

Windows 8.1:

1. Go to the Start screen.

2. Click the arrow icon in the bottom-left corner of the screen to go to

the Apps screen. If you are using a touch screen, swipe up to go to

the Apps screen.

3. Click or tap Warranty Information.

Windows 7:

From the Windows desktop, click Start → All Programs → Lenovo

Device Experience → Lenovo Warranty.

If you cannot view the LLW either from your computer or from the Web

site (http://www.lenovo.com/warranty/llw_02), contact your local Lenovo

office or reseller to obtain a printed version.

Customer Replaceable Units

Customer Replaceable Units (CRUs) are parts that can be upgraded or

replaced by the customer. To view the instructions on replacing the

CRUs, see the respective section in the User Guide. The following table

lists the CRUs for your computer.

The CRUs for your computer are listed as the following:

Self-service CRUs

•ac power adapter and power cord

•TrackPoint cap

Optional-service CRUs

•Base cover

•Solid-state drive

•Wireless LAN card

•Wireless WAN card

Worldwide telephone technical support

This section lists Lenovo Support telephone numbers. If you cannot find

the support telephone number for your country or region, contact your

Lenovo reseller or Lenovo marketing representative.

Before contacting a Lenovo technical support representative, have the

following information available: model and serial number, the exact

wording of any error message, and a description of the problem.

Important: Telephone numbers are subject to change without

notice. The most up-to-date telephone list for the Customer

Support Center is always available

at: http://www.lenovo.com/support/phone

Country or

region

Telephone number

Africa

South Africa: 0800110756 (English, Afrikaans)

Central Africa: Contact the nearest Lenovo Business

Partner

Algeria

+33 6 7348 1739 (French, English)

Argentina

0800-666-0011 (Spanish)

Australia

1800 041 267 (English)

Austria

01-24592-5901 (German)

Bahrain

Kanoo IT: 00 973 1771 1722

Bahrain Business Machine LLC: 00 973 1758 4302

Belgium

+32 (0)2 339 3611 (Warranty service and support) (Dutch,

French)

Bolivia

0800-10-0189 (Spanish)

Brazil

Calls made from within the Sao Paulo region:

(11) 3889-8986

Calls made from outside the Sao Paulo region:

0800-701-4815

(Brazilian Portuguese)

Brunei

Dial 800-1111, then dial 866-273-5446

(English and Bahasa Melayu)

Canada

1-800-565-3344 (English, French)

Caribbean

(Bermuda,

Jamaica,

Tortola)

1-800 426 7378 (English)

Chile

800-361-213 (Spanish)

China

Technical Support Line

800-990-8888, 86-10-58851110 (Mandarin)

Colombia

1-800-912-3021 (Spanish)

Costa Rica

0-800-011-1029 (Spanish)

Croatia

0800-0426, +385 1 6110095 (calls out side of Croatia)

Cyprus

80092537 (Greek)

Czech

Republic

800-353-637

Denmark

4520-8200

7010-5150 (Warranty service and support)

(Danish)

Dominican

Republic

1-866-434-2080 (Spanish)

Ecuador

1-800-426911 OPCION 4 (Spanish)

Egypt

800-0000-418 (Toll free)

002-02-2594-8500 (Standard charges apply)

(English, Arabic)

El Salvador

800-6264 (Spanish)

Estonia

+372 66 00 800, +372 6776793

Finland

09-459-6960

358-800-1-4260 (Warranty service and support)

(Finnish)

France

Hardware: 0810-631-213 (Warranty service and support)

(French)

Germany

0800-5004618 (Gebührenfrei) (Garantieservice und

Support)

Greece

Contact the nearest Lenovo Business Partner (Greek)

Guatemala

1800-624-0051 (Spanish)

Honduras

Tegucigalpa: 232-4222

San Pedro Sula: 552-2234

(Spanish)

Hong Kong

(852) 3071-3561

(Cantonese, English, Mandarin)

Hungary

+36 1 3825716

+36 1 3825720

(English, Hungarian)

India

1800 3000 THINK (1800 3000 8465) (Reliance)

1800-419-4666 (Tata)

Email: Commercialts@lenovo.com (English and Hindi)

Indonesia

001-803-442-425

(English, Bahasa Indonesia)

Ireland

01-881-1444 (Warranty service and support)

(English)

Israel

Givat Shmuel Service Center:

+972-3-531-3900

(Hebrew and English)

Italy

39-800-820094 (Warranty service and support)

(Italian)

Jamaica

1-800 426 7378 (English)

Japan

0120-000-817 (Japanese, English)

Jordan

Jordan Business Systems:

00 962 6 5000999 (ext. 713/127)

General Computer & Electronic (GCE):

00 962 6 551 3879 (English, Arabic)

Kazakhstan

+77-273-231-427 (Standard Charges Apply)

(Russian, English)

Korea

080-513-0880 (Toll free) (Korean)

Kuwait

Easa Hussain Al Yousifi: 00 965 2244 5280

AM. KHORAFI: 00 965 2200 1100 1127

Khorafi Business Machines (KBM): 00 965 2259 4611

Diyar United Company: 00 965 4378 383

Redington Kuwait: 00 965 2433 3203, 25456250 /

25456251

Latvia

+371 7070360

Lebanon

Quantech: 00 961 1999 500

Computer Business Machine (CBM): 00 961 1680 180

El Haceb S.A.L: 00 961 1771 300

Lithuania

+370 5 278 66 00

Libya

+33 6 7348 1739 (French, English)

Luxembourg

+352 360 385 222

(French)

Macau

0800-807 /

(852) 3071-3559

(Cantonese, English, Mandarin)

Macedonia

1800-88-0013 (English, Bahasa Melayu)

Malaysia

1800-88-0013

(English, Bahasa Melayu)

Malta

+35621445566

Mexico

001-866-434-2080 (Spanish)

Middle East

+44 (0)1475-555-055

Morocco

+212 5 22 509035

+212 5 22 509017

(Arabic)

Netherlands

+31 (0)20 513 3939 (Dutch)

New

Zealand

0508 770 506 (English)

Nicaragua

001-800-220-1830 (Spanish)

Norway

8152-1550 (Warranty service and support)

(Norwegian)

Oman

Khimji Ramdas Computer Communication Systems:

00 968 2469 6255

Overseas Business Machines (OBM):

00 968 2460 1072, 2460 5018

Gulf Business Machines Services (GBMS):

00 968 2455 9831

Pakistan

International Office Products (pvt) Ltd.:

00 92 212 422 569, 00 92 213 241 2023

Selling Business Systems:

00 92 21 568 9823

Panama

206-6047

001-866-434-2080 (Lenovo Customer Support Center -

Toll free)

(Spanish)

Paraguay

009-800-52-10026 (Spanish)

Peru

0-800-50-866 OPCION 2 (Spanish)

Philippines

180089086454 (GLOBE subscribers)

180014410719 (PLDT sbuscribers)

(Tagalog, English)

Poland

+48 22 760 7300 (Polish)

Portugal

+351 21 892 7046 (Portuguese)

Qatar

Al Mana Computer Services: 00 974 4489 966 (ext. 1992)

Qatar Computer Services W.L.L: 00 974 4441 212

Romania

+4-021-224-4015

Russia

8-800-555-0317 (Toll free number)

(Russian, English)

Saudi

Arabia

800 85 000 52 (Standard Charges Apply)

(English, Arabic)

Singapore

1-800-818-5219 (English, Mandarin, Bahasa Malaysia)

Slovakia

+421-2-4974 -8888

Slovenia

+386-1-200-50-60 (Slovenian)

Spain

+34 91-714-7983 (Spanish)

Sri Lanka

+9411 2493547, +9411 2493548 (English)

Sweden

08-477-4420

077-117-1040 (Warranty service and support)

(Swedish)

Switzerland

0800-55-54-54 (Warranty service and support)

(German, French, Italian)

Taiwan

0800-000-702 (Mandarin)

Thailand

001 800 4415 734

(Thai, English)

Turkey

0212 336 03 66

00800 448 825 165 (Turkce)

(Turkish)

Ukraine

044 362 42 81 (Standard Charges Apply)

(Ukrainian, Russian, English)

United Arab

Emirates

800 035702810 (Standard Charges Apply)

(English, Arabic)

United

Kingdom

08705-500-900 (Standard warranty support)

(English)

United

States

1-800-426-7378

(English)

Uruguay

000-411-005-6649 (Spanish)

Venezuela

0-800-100-2011 (Spanish)

Vietnam

120-11072 (Toll Free)

+(84) 8 3521 8000 (Standard Charges Apply)

(Vietnamese, English)

Yemen

Al Khirbash and Agencies:

00 967 1209 8278

Yemen Business Machines (YBM):

00-967 3 213324

00-967 3 214655

00-967 3 213909

Lenovo product service information for Taiwan

Electronic emission notices

This device has been tested and found to comply with the limits for a

Class B digital device. The User Guide for this product provides the

complete Class B compliance statements that are applicable for this

device.

Korean Class B compliance statement

European Union conformity

EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia

Radio and Telecommunications Terminal Equipment

Directive

This product is in compliance with the essential requirements and other

relevant provisions of the Radio and Telecommunications Terminal

Equipment Directive, 1999/5/EC. The Declaration of Conformity

information is located in the Regulatory Notice, which you can download

from the Lenovo Support Web site.

Recycling and environmental information

Lenovo encourages owners of information technology (IT) equipment to

responsibly recycle their equipment when it is no longer needed. Lenovo

offers a variety of programs and services to assist equipment owners in

recycling their IT products. For information on recycling Lenovo products,

go to:

http://www.lenovo.com/recycling

Important WEEE information

Electrical and electronic equipment marked with the

symbol of a crossed-out wheeled bin may not be

disposed as unsorted municipal waste. Waste of

electrical and electronic equipment (WEEE) shall be

treated separately using the collection framework

available to customers for the return, recycling, and

treatment of WEEE.

Country-specific information is available at:

http://www.lenovo.com/recycling

Recycling information for Japan

Recycling information for China

Additional recycling statements

Additional information about recycling computer components and

batteries is in your User Guide.

Restriction of Hazardous Substances Directive (RoHS)

European Union RoHS

Lenovo products sold in the European Union, on or after 3 January 2013

meet the requirements of Directive 2011/65/EU on the restriction of the

use of certain hazardous substances in electrical and electronic

equipment (“RoHS recast” or “RoHS 2”).

For more information about Lenovo progress on RoHS, go to:

http://www.lenovo.com/social_responsibility/us/en/RoHS_Communicatio

n.pdf

China RoHS

The information in the following table is applicable for products

manufactured on or after January 1, 2015 for sale in the People’s

Republic of China.

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