Lenovo V470c Gebrauchs- und Wartungshandbuch

P/N:147500164

Printed in China

Lenovo limited warranty

L505-0010-01 04/2008

This Lenovo Limited Warranty applies only to Lenovo branded hardware products you

purchased for your own use and not for resale.

This Lenovo Limited Warranty is available in other languages at www.lenovo.com/warranty.

What this warranty covers

Lenovo warrants that each hardware product that you purchase is free from defects in materials

and workmanship under normal use during the warranty period. The warranty period for the

product starts on the original date of purchase specified on your sales receipt or invoice unless

Lenovo informs you otherwise in writing. The warranty period and type of warranty service that

apply to your product are designated below under the section titled “

Warranty information

”.

THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER

WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT

LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO

NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE

EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES APPLY

ONLY TO THE EXTENT REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE

WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR

JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED

WARRANTY LASTS, SO THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO

YOU.

How to obtain warranty service

If the product does not function as warranted during the warranty period, you may obtain

warranty service by contacting Lenovo or an approved service provider. Each of them is referred to

as a “Service Provider.” A list of Service Providers and their telephone numbers is available at

www.lenovo.com/support/phone.

Warranty service may not be available in all locations and may differ from location to location.

Charges may apply outside a Service Provider’s normal service area. Contact a local Service

Provider for location-specific information.

What your service provider will do to correct problems

When you contact a Service Provider, you must follow the problem determination and resolution

procedures specified.

Your Service Provider will attempt to diagnose and resolve your problem over the telephone,

e-mail or through remote assistance. Your Service Provider may direct you to download and install

designated software updates.

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Lenovo limited warranty

Some problems can be resolved with a replacement part that you can install yourself called a

“Customer Replaceable Unit” or “CRU.” If so, your Service Provider will ship the CRU to you to

install.

If your problem cannot be resolved over the telephone or remotely, through your application of

software updates or the installation of a CRU by you, your Service Provider will arrange for service

under the type of warranty service designated for the product under the section titled “

Warranty

information

”.

If your Service Provider determines that it is unable to repair your product, your Service Provider

will replace it with one that is at least functionally equivalent.

If your Service Provider determines that it is unable to either repair or replace your product, your

sole remedy is to return the product to your place of purchase or to Lenovo for a refund of your

purchase price.

Replacement of a product or part

When the warranty service involves the replacement of a product or part, the replaced product or

part becomes Lenovo’s property and the replacement product or part becomes your property. Only

unaltered Lenovo products and parts are eligible for replacement. The replacement product or part

provided by Lenovo may not be new, but it will be in good working order and at least functionally

equivalent to the original product or part. The replacement product or part shall be warranted for

the balance of the period remaining on the original product.

Before your Service Provider replaces a product or part, you agree to:

remove all features, parts, options, alterations, and attachments not under warranty service;

ensure that the product or part is free of any legal obligations or restrictions that prevent its

replacement; and

obtain authorization from the owner to have your Service Provider service a product or part if

you do not own it.

Your additional responsibilities

Where applicable, before service is provided, you agree to:

follow the service request procedures that your Service Provider specifies;

backup or secure all programs and data contained in the product;

provide your Service Provider with all system keys or passwords and sufficient, free, and safe

access to your facilities to perform service; and

ensure that all information about identified or identifiable individuals (“Personal Data”) is

deleted from the product or that, with respect to any Personal Data that you did not delete, you

are in compliance with all applicable laws.

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Lenovo limited warranty

Use of personal information

If you obtain service under this warranty, Lenovo will store, use and process information about

your warranty service and your contact information, including name, phone numbers, address,

and e-mail address. Lenovo will use this information to perform service under this warranty and to

improve our business relationship with you. We may contact you to inquire about your satisfaction

regarding our warranty service or to notify you about any product recalls or safety issues. In

accomplishing these purposes, we may transfer your information to any country where we do

business and may provide it to entities acting on our behalf. We may also disclose it where required

by law.

What this warranty does not cover

This warranty does not cover the following:

• uninterrupted or error-free operation of a product;

• loss of, or damage to, your data;

• any software programs, whether provided with the product or installed subsequently;

• failure or damage resulting from misuse, accident, modification, unsuitable physical or

operating environment, natural disasters, power surges, or improper maintenance by you;

• damage caused by a non-authorized service provider;

• failure of, or damage caused by, any third party products, including those that Lenovo may

provide or integrate into the Lenovo product at your request; and

• any technical or other support, such as assistance with “how-to” questions and those

regarding product set-up and installation.

This warranty is voided by removal or alteration of identification labels on the product or its parts.

Limitation of liability

Lenovo is responsible for loss or damage to your product only while it is: 1) in your Service

Provider’s possession; or 2) in transit in those cases where the Service Provider is responsible for

the transportation.

Neither Lenovo nor your Service Provider is responsible for any of your data including

confidential, proprietary, or personal data contained in a product. You should remove and/or

backup all such information from the product prior to its service or return.

Circumstances may arise where, because of a default on Lenovo’s part or other liability, you may be

entitled to recover damages from Lenovo. In each such instance, regardless of the basis of your

claim against Lenovo (including breach, negligence, misrepresentation, or other contract or tort

claim), except and to the extent that liability cannot be waived or limited by applicable laws,

Lenovo shall not be liable for more than the amount of actual direct damages suffered by you, up to

the amount you paid for the product. This limit does not apply to damages for bodily injury

(including death) and damage to real property or tangible personal property for which Lenovo is

liable under law.

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Lenovo limited warranty

This limit also applies to Lenovo’s suppliers, resellers, and your Service Provider. It is the

maximum amount for which Lenovo, its suppliers, resellers, and your Service Provider are

collectively responsible.

UNDER NO CIRCUMSTANCES SHALL LENOVO, ITS SUPPLIERS, RESELLERS, OR

SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF

THEIR POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS

OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, INDIRECT OR

CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, BUSINESS REVENUE,

GOODWILL OR ANTICIPATED SAVINGS. AS SOME STATES OR JURISDICTIONS DO

NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL

DAMAGES, THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Dispute resolution

If you acquired the product in

Cambodia

Indonesia

Philippines

Vietnam or Sri Lanka

, disputes

arising out of or in connection with this warranty shall be finally settled by arbitration held in

Singapore and this warranty shall be governed, construed and enforced in accordance with the

laws of Singapore, without regard to conflict of laws. If you acquired the product in

India

, disputes

arising out of or in connection with this warranty shall be finally settled by arbitration held in

Bangalore, India. Arbitration in Singapore shall be held in accordance with the Arbitration Rules of

Singapore International Arbitration Center (“SIAC Rules”) then in effect. Arbitration in India shall

be held in accordance with the laws of India then in effect. The arbitration award shall be final and

binding on the parties without appeal. Any award shall be in writing and set forth the findings of

fact and the conclusions of law. All arbitration proceedings, including all documents presented in

such proceedings, shall be conducted in the English language, and the English language version of

this warranty prevails over any other language version in such proceedings.

Other rights

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER

RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.

YOU MAY ALSO HAVE OTHER RIGHTS UNDER APPLICABLE LAW OR WRITTEN

AGREEMENT WITH LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY

RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL LEGISLATION

GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR

LIMITED BY CONTRACT.

European Economic Area (EEA)

Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation,

Lenovo (International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this

warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA

country in which the product has been announced and made available by Lenovo.

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Lenovo limited warranty

Warranty information --------------------------------------------------------------------------------------------------

If required, your Service Provider will provide repair or exchange service depending on the type

of warranty service specified for your product and the available service. Scheduling of service

will depend upon the time of your call, parts availability, and other factors.

Product or

machine type Country or region of purchase Warranty period

Type of

warranty

service

notebook:

20124, 2335

20125, 2336

Taiwan,Korea

parts and labor -

1 year

battery pack - 1 year

3, 4

Singapore 1, 3, 4

China (Hong Kong S.A.R.), China

(Macau S.A.R.), Indonesia, India,

Malaysia, Thailand, Philippines,

Vietnam, Bahrain, Kuwait,

Oman, Qatar, Egypt, South

Africa, Saudi Arabia, UAE,

Algeria, Nigeria, Kenya 1, 4

Bosnia-Herzegovina, Bulgaria,

Croatia, Czech Republic, Cyprus,

Estonia, Greece, Hungary,

Latvia, Lithuania, Macedonia,

Poland, Romania, Slovakia,

Slovenia, Serbia

Australia, New Zealand, Japan,

Austria, Belgium, Denmark,

France, Finland, Germany,

Iceland, Israel, Ireland, Italy,

Luxembourg, Netherlands,

Norway, Spain, Sweden,

Switzerland, the United

Kingdom

1, 3

Brazil

parts and labor -

1 year limited

warranty*

battery pack - 1 year

United States of America,

Canada, Mexico, Argentina,

Colombia, Peru, Venezuela,

Bolivia, Uruguay, Chile,

Paraguay, Ecuador

1, 4

Russia, Ukraine, the Republic of

Kazakhstan, Belarus, Sri Lanka,

Turkmenistan, Azerbaijan,

Georgia

parts and labor -

1 year

battery pack - 1 year 4

Turkey parts and labor -

2 years

battery pack - 1 year 1, 4

* Excludes some components. 90-day limited warranty for power adapters, keyboards,

plastics and hinges.

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Lenovo limited warranty

Types of warranty service

Customer Replaceable Unit (“CRU”) Service

Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU

information and replacement instructions are shipped with your product and are available from

Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service

CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of

Self-service CRUs is your responsibility. You may request that a Service Provider install

Optional-service CRUs under one of the other types of warranty service designated for your

product. An optional service offering may be available for purchase from Lenovo to have

Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in

the publication that ships with your product or at www.lenovo.com/CRUs. The requirement to

return a defective CRU, if any, will be specified in the materials shipped with a replacement

CRU. When return is required: 1) return instructions, a prepaid return shipping label, and a

container will be included with the replacement CRU; and 2) you may be charged for the

replacement CRU if your Service Provider does not receive the defective CRU within thirty (30)

days of your receipt of the replacement.

On-site Service

Under On-Site Service, your Service Provider will either repair or exchange the product at your

location. You must provide a suitable working area to allow disassembly and reassembly of the

Lenovo product. For some products, certain repairs may require your Service Provider to send

the product to a designated service center.

Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a designated

service center, with shipping arranged by your Service Provider. You are responsible for

disconnecting the product. A shipping container will be provided to you for you to return your

product to a designated service center. A courier will pick up your product and deliver it to the

designated service center. Following its repair or exchange, the service center will arrange the

return delivery of the product to you.

Customer Carry-In or Mail-In Service

Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a

designated service center, with delivery or shipping arranged by you. You are responsible to

deliver or mail, as your Service Provider specifies, (prepaid by you unless specified otherwise)

the product, suitably packaged to a designated location. After the product has been repaired or

exchanged, it will be made available for your collection. Failure to collect the product may result

in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product

will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise.

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Lenovo limited warranty

Product Exchange Service

Under Product Exchange Service, Lenovo will ship a replacement product to your location. You

are responsible for its installation and verification of its operation. The replacement product

becomes your property in exchange for the failed product, which becomes the property of

Lenovo. You must pack the failed product in the shipping carton used to ship the replacement

product and return it to Lenovo. Transportation charges, both ways, are paid by Lenovo. Failure

to use the carton in which the replacement product was received may result in your

responsibility for damage to the failed product during shipment. You may be charged for the

replacement product if Lenovo does not receive the failed product within thirty (30) days of

your receipt of the replacement product.

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Product specific notices

The notices in this appendix are specific to the product with the given MT number. Notices that are

common for most Lenovo products are included in “Appendix A. Notices” of the

Lenovo Safety and

General Information Guide

Energy star information ------------------------------------------------------------------------------------------

ENERGY STAR

is a joint program of the U.S. Environmental Protection Agency and the U.S.

Department of Energy aimed at saving money and protecting the environment through energy

efficient products and practices.

Lenovo

is proud to offer our customers products with an ENERGY STAR compliant designation.

Lenovo computers of the following machine types, if the ENERGY STAR mark is affixed, have

been designed and tested to conform to the ENERGY STAR 5.0 program requirements for

computers.

• 20124, 2335

• 20125, 2336

By using ENERGY STAR compliant products and taking advantage of the power-management

features of your computer, you reduce the consumption of electricity. Reduced electrical

consumption contributes to potential financial savings, a cleaner environment, and the reduction

of greenhouse gas emissions.

For more information about ENERGY STAR, visit http://www.energystar.gov.

Lenovo encourages you to make efficient use of energy an integral part of your day-to-day

operations. To help in this endeavor, Lenovo has preset the following power-management features

to take effect when your computer has been inactive for a specified duration:

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Product specific notices

To awaken your computer from a Sleep mode, press any key on your keyboard. For more

information about these settings, refer to your Windows Help and Support information system.

Table 1. ENERGY STAR power-management features

Windows®7

Power plan: Energy Star

• Turn off the display:

After 10 minutes

• Put the computer to sleep:

After 25 minutes

• Advanced power settings:

- Turn off hard disks:

After 20 minutes

- Hibernate: After 1 hour

V470c&V570c spec flyer_en.book.book Page 9 Monday, May 30, 2011 11:20 AM

Product specific notices

Electronic emissions notices ------------------------------------------------------------------------------

The following information refers to Lenovo V470c/V570c, machine type 20124, 2335/20125, 2336.

Federal Communications Commission (FCC) Statement

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee the

interference will not occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult an authorized dealer or service representative for help.

Properly shielded and grounded cables and connectors must be used in order to meet FCC

emission limits. Proper cables and connectors are available from Lenovo authorized dealers.

Lenovo is not responsible for any radio or television interference caused by using other than

recommended cables or connectors or by unauthorized changes or modifications to this

equipment. Unauthorized changes or modifications could void the user’s authority to operate the

equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) this device may not cause harmful interference, and (2) this device must accept any

interference received, including interference that may cause undesired operation.

Responsible party:

Lenovo (United States) Incorporated

1009 Think Place - Building One

Morrisville, NC 27560

U.S.A.

Telephone: (919) 294-5900

V470c&V570c spec flyer_en.book.book Page 10 Monday, May 30, 2011 11:20 AM

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