Lenovo ThinkServer RD120 Betriebsanleitung

ThinkServer RD120 server Machine Types 6444, 6445,

6446, and 6447

Hardware Maintenance Manual

ThinkServer RD120 server Machine Types 6444, 6445,

6446, and 6447

Hardware Maintenance Manual

Note

Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 201,

and the Warranty and Support Information document on the ThinkServer Documentation DVD.

Second Edition (June 2009)

Portions © Copyright International Business Machines Corporation 2007.

LENOVO products, data, computer software, and services have been developed exclusively at private expense and

are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights

to use, reproduction and disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered

pursuant a General Services Administration ″GSA″contract, use, reproduction, or disclosure is subject to restrictions

set forth in Contract No. GS-35F-05925.

Contents

Safety ............................vii

Guidelines for trained service technicians ...............viii

Inspecting for unsafe conditions .................viii

Guidelines for servicing electrical equipment .............ix

Safety statements ........................xi

Chapter 1. Introduction ......................1

Related documentation ......................1

Notices and statements in this document................2

Features and specifications.....................3

Server controls, LEDs, and connectors ................5

Front view ..........................5

Rear view ..........................7

Internal connectors, LEDs, and jumpers ................8

System-board optional-device connectors ..............9

PCI riser-card adapter connectors .................10

Power-backplane-board connectors ................10

System-board internal cable connectors ...............11

System-board external connectors.................12

System-board switches and jumpers ................13

System-board LEDs ......................15

Riser-card assembly LEDs ...................16

Chapter 2. Configuration information and instructions .........17

Updating the firmware ......................17

Configuring the server ......................17

Using the ThinkServer EasyStartup DVD ..............18

Using the Configuration/Setup Utility program ............20

Using the ServeRAID configuration programs.............21

Using the RAID configuration programs ...............21

Chapter 3. Parts listing, ThinkServer RD120 Machine Types 6444, 6445,

6446, and 6447........................25

Replaceable server components ..................25

Power cords ..........................44

Chapter 4. Removing and replacing server components ........53

Installation guidelines ......................53

System reliability guidelines ...................54

Working inside the server with the power on .............55

Handling static-sensitive devices .................55

Returning a device or component .................56

Removing and replacing Self-service CRUs ..............56

Removing the cover ......................56

Installing the cover ......................57

Removing the microprocessor air baffle ...............57

Installing the microprocessor air baffle ...............58

Removing the DIMM air baffle ..................59

Removing the fan-bracket assembly ................60

Installing the fan-bracket assembly ................61

Installing the DIMM air baffle ...................62

Removing the riser-card assembly.................63

Installing the riser-card assembly .................64

Removing an adapter .....................64

Installing an adapter ......................66

Removing a Remote Supervisor Adapter II SlimLine ..........67

Installing a Remote Supervisor Adapter II SlimLine...........68

Removing the ServeRAID SAS controller ..............69

Installing a ServeRAID SAS controller ...............71

Removing a hard disk drive ...................72

Installing a hard disk drive....................73

Removing a CD-RW/DVD drive ..................75

Installing a CD-RW/DVD drive ..................76

Removing an optional SATA tape drive ...............77

Removing an optional SCSI tape drive ...............77

Installing an optional tape drive ..................79

Removing a memory module (DIMM)................87

Installing a memory module ...................88

Removing a hot-swap fan ....................91

Installing a hot-swap fan ....................92

Removing a hot-swap power supply ................93

Installing a hot-swap power supply ................95

Removing the battery .....................97

Installing the battery ......................99

Removing and replacing Optional-service CRUs ............101

Removing the operator information panel assembly ..........101

Installing the operator information panel assembly ..........102

Removing the power backplane .................104

Installing the power backplane..................105

Removing the CD/DVD media backplane ..............106

Installing the CD/DVD media backplane ..............107

Installing and removing the hard disk drive backplane .........107

Removing and replacing FRUs ..................112

Removing a microprocessor...................112

Installing a microprocessor ...................113

Removing a heat-sink retention module ..............118

Installing a heat-sink retention module ...............118

Removing the system board and shuttle ..............119

Installing the system board and shuttle ..............121

Removing the 3.5-inch center bracket ...............123

Installing the 3.5-inch center bracket ...............124

Chapter 5. Diagnostics .....................125

Diagnostic tools ........................125

POST ............................125

POST beep codes ......................125

Error logs .........................136

POST error codes ......................138

Checkout procedure ......................145

About the checkout procedure ..................145

Performing the checkout procedure ................146

Troubleshooting tables .....................147

CD or DVD drive problems ...................147

General problems ......................148

Hard disk drive problems....................148

Intermittent problems .....................149

USB keyboard, mouse, or pointing-device problems ..........150

iv ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual

Memory problems ......................151

Microprocessor problems....................152

Monitor problems ......................152

Optional-device problems ...................155

Power problems .......................155

Serial port problems .....................158

EasyStartup problems .....................159

Software problems ......................160

Universal Serial Bus (USB) port problems .............161

Video problems .......................161

Easy LED Diagnostics......................161

Remind button .......................164

Easy LED Diagnostics.....................164

Power-supply LEDs.......................167

Diagnostic programs, messages, and error codes ...........168

Running the diagnostic programs.................168

Diagnostic text messages ...................169

Viewing the test log......................170

Diagnostic error codes ....................170

Recovering the BIOS code ....................181

System event/error log messages .................184

Solving power problems .....................192

Solving Ethernet controller problems ................194

Solving undetermined problems ..................194

Problem determination tips ....................195

Calling Lenovo for service ....................196

Appendix A. Getting help and technical assistance ..........197

Before you call ........................197

Using the documentation.....................197

Getting help and information from the World Wide Web .........197

Calling for service .......................198

Using other services ......................198

Purchasing additional services...................199

Lenovo Taiwan product service ..................199

Appendix B. Notices ......................201

Trademarks..........................202

Important notes ........................202

Waste electrical and electronic equipment (WEEE) notices ........203

Battery return program .....................204

Electronic emissions notices ...................205

Federal Communications Commission (FCC) statement ........205

Industry Canada Class A emission compliance statement ........206

Avis de conformité à la réglementation d'Industrie Canada .......206

Australia and New Zealand Class A statement ............206

United Kingdom telecommunications safety requirement ........206

European Union EMC Directive conformance statement ........206

German Class A compliance statement ..............206

Japanese Voluntary Control Council for Interference (VCCI) statement 207

Taiwanese Class A warning statement ...............208

Chinese Class A warning statement ................208

Korean Class A warning statement ................208

Index ............................209

Contents v

vi ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d’installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Guidelines for trained service technicians

This section contains information for trained service technicians.

Attention: The information in this document regarding installing and removing

power supplies and connecting and disconnecting power refers to ac power

supplies only. If the server contains dc power supplies, see the documentation that

comes with the dc power supplies. In a dc power environment, only trained service

personnel other than Lenovo service technicians are authorized to connect or

disconnect power to the dc power supply and to install and remove a dc power

supply.

Inspecting for unsafe conditions

Use the information in this section to help you identify potential unsafe conditions in

a Lenovo product that you are working on. Each Lenovo product, as it was

designed and manufactured, has required safety items to protect users and service

technicians from injury. The information in this section addresses only those items.

Use good judgment to identify potential unsafe conditions that might be caused by

non-Lenovo alterations or attachment of non-Lenovo features or optional devices

that are not addressed in this section. If you identify an unsafe condition, you must

determine how serious the hazard is and whether you must correct the problem

before you work on the product.

Consider the following conditions and the safety hazards that they present:

vElectrical hazards, especially primary power. Primary voltage on the frame can

cause serious or fatal electrical shock.

vExplosive hazards, such as a damaged CRT face or a bulging capacitor.

vMechanical hazards, such as loose or missing hardware.

To inspect the product for potential unsafe conditions, complete the following steps:

Attention: In a dc power environment, only trained service personnel other than

Lenovo service technicians are authorized to connect or disconnect power to the dc

power supply. See the documentation that comes with each dc power supply for

power safety information and procedures.

1. Make sure that the power is off and the power cord is disconnected.

Attention: In a dc power environment, only trained service personnel other than

Lenovo service technicians are authorized to connect or disconnect power to

the dc power supply. See the documentation that comes with each dc power

supply.

2. Make sure that the exterior cover is not damaged, loose, or broken, and

observe any sharp edges.

3. Check the power cord:

Attention: In a dc power environment, only trained service personnel other than

Lenovo service technicians are authorized to connect or disconnect power to

the dc power supply. See the documentation that comes with each dc power

supply.

vMake sure that the third-wire ground connector is in good condition. Use a

meter to measure third-wire ground continuity for 0.1 ohm or less between

the external ground pin and the frame ground.

vMake sure that the power cord is the correct type, as specified in “Power

cords” on page 44.

vMake sure that the insulation is not frayed or worn.

viii ThinkServer RD120 server Machine Types 6444, 6445, 6446, and 6447: Hardware Maintenance Manual

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