Lorex W462AQC Series Betriebsanleitung

1/4

W462AQC : 2K Pan-Tilt Indoor Wi-Fi Security Camera -

Troubleshooting

help.lorextechnology.com/link/portal/57356/57366/Article/3627/w462aqc-hd-wi-fi-camera-troubleshooting

The following are some of the most common issues and troubleshooting tips for the 2K

Pan-Tilt Indoor Wi-Fi Security Camera (W462AQC).

General troubleshooting support

Many issues can be resolved with the following troubleshooting steps:

Ensure the latest version of the required software/app is installed and has the most

recent firmware (if applicable).

If using client software or a mobile app, ensure your device meets the minimum

system requirements.

Ensure the Internet connection and speed meet the minimum requirements for the

product.

Check the power connection(s).

Power cycle the product(s). To power cycle your product, please power off (if

applicable) and disconnect the power source for approximately 30 seconds.

Reconnect, and power on.

How to reset 2K Indoor Wi-Fi Pan-Tilt Security Camera?

Ensure your camera is plugged in and powered ON throughout the reset process.

1. Locate the reset button located at the side of the camera.

The SD card slot and reset button is located below the lens. To find the button, turn

the lens all the way up.

Do not damage the PTZ motor.

2/4

2. Press and hold the reset button for 10 seconds until the chime sounds to reset the

camera.

3. Look for flashing green light below the lens to indicate that the camera has been

fully reset.

Note: A solid or steady green light indicates that the camera has not been fully reset. You

may have to redo the process again.

The status indicator is not flashing green

If you don't hear a chime or if the status light is not flashing green, then your mobile

device is not connecting with your Wi-Fi network. Reboot your Wi-fi OR perform the

following steps to reset your device.

1. Lift the panel on the top of the camera to access the Reset button.

2. Press and hold the Reset button for 10 seconds to reboot the camera.

3. Wait for one minute until the camera LED is flashing green.

The camera is stuck downwards

Turn off Privacy Mode in Device Settings on the Lorex App. This will enable the lens to

slide upwards.

The camera image is not clear

Check the camera lens for dirt, dust, and spiderwebs. Clean the lens with a soft,

clean cloth.

Remove the vinyl cover on the camera lens.

3/4

The audio function is not working

1. Launch the Lorex App.

2. From the Devices screen, tap a device thumbnail to start live view for a single

camera.

3. Tap Talk to speak through your camera from your mobile device. Tap again to listen

in.

How do I reset the password of my camera?

If you have forgotten the password for your camera, the quick and easy way to resolve

the issue is to perform a hard reset on your camera OR perform the following steps:

1. Launch the Lorex App.

2. Tap icon above the channel thumbnail on the Devices screen.

3. Tap the thumbnail of your device on the Device Settings screen.

4. Tap Device Password.

5. Enter your old password and the new password.

Note: Your password must be 8-32 characters in length, and must contain a

combination of numbers, letters, and symbols.

6. Tap Save.

How do I reset the password of my Lorex App?

1. Launch the Lorex App.

2. Tap Settings tab.

3. Tap Account Settings.

4. Tap Log out.

5. Tap Forgot password? on the login screen and follow the in-app instructions.

Re-install the app, and tap Forgot password? on the login screen and follow the in-app

instructions.

Andere Handbücher für W462AQC Series

Inhaltsverzeichnis

Andere Lorex Sicherheitskamera Handbücher

Lorex

Lorex VQ1130R Bedienungsanleitung

Lorex

Lorex LW2301AC1 Series Bedienungsanleitung

Lorex

Lorex Vantage LBCHD2051 Series Bedienungsanleitung

Lorex

Lorex LW1741AC1 Bedienungsanleitung

Lorex

Lorex VQ1632R Bedienungsanleitung

Lorex

Lorex CVC8001 Bedienungsanleitung

Lorex

Lorex LNB4173 SERIES Bedienungsanleitung

Lorex

Lorex E893DD Series Bedienungsanleitung

Lorex

Lorex LW2297 series Bedienungsanleitung

Lorex

Lorex LW2110 Series Bedienungsanleitung

Lorex

Lorex LNWCM22Y Series Bedienungsanleitung

Lorex

Lorex E896DD Series Bedienungsanleitung

Lorex

Lorex LBV2531U SERIES Bedienungsanleitung

Lorex

Lorex SG4934W Series Bedienungsanleitung

Lorex

Lorex LNE3142 SERIES Bedienungsanleitung

Lorex

Lorex LDC8182 Bedienungsanleitung

Lorex

Lorex LW2003 Bedienungsanleitung

Lorex

Lorex VANTAGE LNB2151 Series Bedienungsanleitung

Lorex

Lorex LBV4711 SERIES Bedienungsanleitung

Lorex

Lorex CVC6997HR Bedienungsanleitung

Lorex

Lorex DVM5051 Bedienungsanleitung

Lorex

Lorex LEV4712 Series Bedienungsanleitung

Lorex

Lorex SG7221 Series Bedienungsanleitung

Lorex

Lorex CVC6993R Bedienungsanleitung

Beliebte Sicherheitskamera Handbücher anderer Marken

Okina USA

Okina USA SIR36-870VF650LP Bedienungsanleitung

Divio

Divio NDR155PA Bedienungsanleitung

Canon

Canon VB-C500D Bedienungsanleitung

Easy Access

Easy Access EasyGuard Bedienungsanleitung

Vivotek

Vivotek FD9389-EHV-v2 Bedienungsanleitung

TUYA

TUYA COSMO W2 Bedienungsanleitung

Eusso

Eusso UNC7500-IR Einrichtungshandbuch

urmet domus

urmet domus 1096/204 Bedienungsanleitung

VC VC20 series Bedienungsanleitung

Axis

Axis Q1614 Bedienungsanleitung

ieGeek

ieGeek DD201 Bedienungsanleitung

VADDIO

VADDIO ClearVIEW HD-USB PTZ 999-6990-000 Bedienungsanleitung

Vicon

Vicon V662-D-1 Betriebsanleitung

Grundig

Grundig GCH-K0274P Bedienungsanleitung

4xem

4xem WPT Bedienungsanleitung

Samsung

Samsung SCV-3082 Bedienungsanleitung

Vitek

Vitek VTC-C544 Bedienungsanleitung

Lumens

Lumens VC-A50PNW Bedienungsanleitung