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Lutron Electronics Co., Inc.
Made and printed in U.S.A. 03/07
P/N 032-181 Rev. A
Internet: www.lutron.com
World Headquarters
USA
Lutron Electronics Co., Inc.
7200 Suter Road, Coopersburg, PA 18036-
1299
TEL +1.610.282.3800
FAX +1.610.282.1243
Toll-Free 1.888.LUTRON1
Technical Support 1.800.523.9466
Brazil
Lutron BZ do Brasil Ltda.
AV, Brasil, 239, Jardim America
Sao Paulo-SP, CEP: 01431-000, Brazil
TEL +55.11.3885.5152
FAX +55.11.3887.7138
North and South America Technical Hotlines
USA, Canada, Caribbean: 1.800.523.9466
Mexico: +1.888.235.2910
Central/South America: +1.610.282.6701
European Headquarters
United Kingdom
Lutron EA Ltd.
6 Sovereign Close, London, E1W 3JF
United Kingdom
TEL +44.(0)20.7702.0657
FAX +44.(0)20.7480.6899
FREEPHONE (UK) 0800.282.107
Technical support +44.(0)20.7680.4481
France
Lutron LTC, S.A.R.L.
90 rue de Villiers, 92300 Levallois-Perret
France
TEL +33.(0)1.41.05.42.80
FAX +33.(0)1.41.05.01.80
FREEPHONE 0800.90.12.18
Germany
Lutron Electronics GmbH, Landsberger Allee
201, 13055 Berlin, Germany
TEL +49.(0)30.9710.4590
FAX +49.(0)30.9710.4591
FREEPHONE 00800.5887.6635
Italy
Lutron LDV, S.r.l.
FREEPHONE 800.979.208
Spain, Barcelona
Lutron CC, S.R.L.
Gran Via del Carlos III, 84, planta 3a,
08028, Barcelona, Spain
TEL +34.93.496.57.42
FAX +34.93.496.57.01
FREEPHONE 0900.948.944
Spain, Madrid
Lutron CC, S.R.L.
Calle Orense, 85, 28020 Madrid, Spain
TEL +34.91.567.84.79
FAX +34.91.567.84.78
FREEPHONE 0900.948.944
Asian Headquarters
Singapore
Lutron GL Ltd.
15 Hoe Chiang Road, #07-03 Euro Asia
Centre, Singapore 089316
TEL +65.6220.4666
FAX +65.6220.4333
China, Beijing
Lutron GL Ltd. Beijing Representative Office
5th Floor, China Life Tower
No. 16 Chaowai Street, Chaoyang District,
Beijing 100020 China
TEL +86.10.5877.1817
FAX +86.10.5877.1816
China, Guangzhou
Lutron GL Ltd. Guangzhou Representative
Office
Suite A09, 23/F Tower A, Centre Plaza
161 Lin He Xi Lu, Tian He District, Guang-
zhou 510620 China
TEL +86.20.2885.8266
FAX +86.20.2885.8366
China, Shanghai
Lutron GL Ltd., Shanghai Representative
Office
Suite 07, 39th Floor, Plaza 66
1266 Nan Jing West Road, Shanghai,
200040 China
TEL +86.21.6288.1473
FAX +86.21.6288.1751
China, Hong Kong
Lutron GL Ltd.
Unit 2808, 28/F, 248 Queen’s Road East
Wanchai, Hong Kong
TEL +852.2104.7733
FAX +852.2104.7633
Japan
Lutron Asuka Co. Ltd.
No. 16 Kowa Building, 4F, 1-9-20
Akasaka, Minato-ku, Tokyo 107-0052 Japan
TEL +81.3.5575.8411
FAX +81.3.5575.8420
FREEPHONE 0120.083.417
Asia Technical Hotlines
Northern China: 10.800.712.1536
Southern China: 10.800.120.1536
Hong Kong: 800.901.849
Indonesia: 001.803.011.3994
Japan: +81.3.5575.8411
Macau: 0800.401
Singapore: 800.120.4491
Taiwan: 00.801.137.737
Thailand: 001.800.120.665853
Other countries: +800.120.4491
Warranty and Contact Information
Lutron Electronics Co., Inc.
One Year Limited Warranty
For a period of one year from the date of purchase, and
subject to the exclusions and restrictions described below,
Lutron warrants each new unit to be free from manufacturing
defects. Lutron will, at its option, either repair the defective
unit or issue a credit equal to the purchase price of the
defective unit to the Customer against the purchase price
of comparable replacement part purchased from Lutron.
Replacements for the unit provided by Lutron or, at its sole
discretion, an approved vendor may be new, used, repaired,
reconditioned, and/or made by a different manufacturer.
If the unit is commissioned by Lutron or a Lutron
approved third party as part of a Lutron commissioned
lighting control system, the term of this warranty will be
extended, and any credits against the cost of replacement
parts will be prorated, in accordance with the warranty issued
with the commissioned system, except that the term of the
unit’s warranty term will be measured from the date of its
commissioning.
EXCLUSIONS AND RESTRICTIONS
This Warranty does not cover, and Lutron and its suppliers
are not responsible for:
1. Damage, malfunction or inoperability diagnosed by
Lutron or a Lutron approved third party as caused by normal
wear and tear, abuse, misuse, incorrect installation, neglect,
accident, interference or environmental factors, such as
(a) use of incorrect line voltages, fuses or circuit breakers;
(b) failure to install, maintain and operate the unit pursuant
to the operating instructions provided by Lutron and the
applicable provisions of the National Electrical Code and
of the Safety Standards of Underwriter’s Laboratories; (c)
use of incompatible devices or accessories; (d) improper
or insufficient ventilation; (e) unauthorized repairs or
adjustments; (f) vandalism; or (g) an act of God, such as fire,
lightning, flooding, tornado, earthquake, hurricane or other
problems beyond Lutron’s control.
2. On-site labor costs to diagnose issues with, and to
remove, repair, replace, adjust, reinstall and/or reprogram the
unit or any of its components.
3. Equipment and parts external to the unit, including those
sold or supplied by Lutron (which may be covered by a
separate warranty).
4. The cost of repairing or replacing other property that is
damaged when the unit does not work properly, even if the
damage was caused by the unit.
EXCEPT AS EXPRESSLY PROVIDED IN THIS
WARRANTY, THERE ARE NO EXPRESS OR IMPLIED
WARRANTIES OF ANY TYPE, INCLUDING ANY IMPLIED
WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
OR MERCHANTABILITY. LUTRON DOES NOT WARRANT
THAT THE UNIT WILL OPERATE WITHOUT INTERRUPTION
OR BE ERROR FREE.
NO LUTRON AGENT, EMPLOYEE OR REPRESENTATIVE
HAS ANY AUTHORITY TO BIND LUTRON TO ANY
AFFIRMATION, REPRESENTATION OR WARRANTY
CONCERNING THE UNIT. UNLESS AN AFFIRMATION,
REPRESENTATION OR WARRANTY MADE BY AN AGENT,
EMPLOYEE OR REPRESENTATIVE IS SPECIFICALLY
INCLUDED HEREIN, OR IN STANDARD PRINTED
MATERIALS PROVIDED BY LUTRON, IT DOES NOT FORM
A PART OF THE BASIS OF ANY BARGAIN BETWEEN
LUTRON AND CUSTOMER AND WILL NOT IN ANY WAY BE
ENFORCEABLE BY CUSTOMER.
IN NO EVENT WILL LUTRON OR ANY OTHER
PARTY BE LIABLE FOR EXEMPLARY, CONSEQUENTIAL,
INCIDENTAL OR SPECIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS,
CONFIDENTIAL OR OTHER INFORMATION, OR PRIVACY;
BUSINESS INTERRUPTION; PERSONAL INJURY; FAILURE
TO MEET ANY DUTY, INCLUDING OF GOOD FAITH OR
OF REASONABLE CARE; NEGLIGENCE, OR ANY OTHER
PECUNIARY OR OTHER LOSS WHATSOEVER), NOR FOR
ANY REPAIR WORK UNDERTAKEN WITHOUT LUTRON’S
WRITTEN CONSENT ARISING OUT OF OR IN ANY WAY
RELATED TO THE INSTALLATION, DEINSTALLATION, USE
OF OR INABILITY TO USE THE UNIT OR OTHERWISE
UNDER OR IN CONNECTION WITH ANY PROVISION OF
THIS WARRANTY, OR ANY AGREEMENT INCORPORATING
THIS WARRANTY, EVEN IN THE EVENT OF THE FAULT,
TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY,
BREACH OF CONTRACT OR BREACH OF WARRANTY OF
LUTRON OR ANY SUPPLIER, AND EVEN IF LUTRON OR
ANY OTHER PARTY WAS ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
NOTWITHSTANDING ANY DAMAGES THAT
CUSTOMER MIGHT INCUR FOR ANY REASON
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL
DIRECT DAMAGES AND ALL DAMAGES LISTED ABOVE),
THE ENTIRE LIABILITY OF LUTRON AND OF ALL OTHER
PARTIES UNDER THIS WARRANTY On ANY CLAIM FOR
DAMAGES ARISING OUT OF OR IN CONNECTION WITH
THE MANUFACTURE, SALE, INSTALLATION, DELIVERY,
USE, REPAIR, OR REPLACEMENT OF THE UNIT, OR ANY
AGREEMENT INCORPORATING THIS WARRANTY, AND
CUSTOMER’S SOLE REMEDY FOR THE FOREGOING,
WILL BE LIMITED TO THE AMOUNT PAID TO LUTRON
BY CUSTOMER FOR THE UNIT. THE FOREGOING
LIMITATIONS, EXCLUSIONS AND DISCLAIMERS WILL
APPLY TO THE MAXIMUM EXTENT ALLOWED BY
APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS
ESSENTIAL PURPOSE.
TO MAKE A WARRANTY CLAIM
To make a warranty claim, promptly notify Lutron within
the warranty period described above by calling the Lutron
Technical Support Center at (800) 523-9466. Lutron, in
its sole discretion, will determine what action, if any, is
required under this warranty. To better enable Lutron to
address a warranty claim, have the unit’s serial and model
numbers available when making the call. If Lutron, in its sole
discretion, determines that an on-site visit or other remedial
action is necessary, Lutron may send a Lutron Services Co.
representative or coordinate the dispatch of a representative
from a Lutron approved vendor to Customer’s site, and/or
coordinate a warranty service call between Customer and a
Lutron approved vendor.
This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to
you. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
These products may be covered under one or more of
the following U.S. patents: D461,782; and corresponding
foreign patents. Other U.S. and foreign patents may be
pending.
Lutron and the sunburst logo are registered trademarks
and SeeTouch is a trademark of Lutron Electronics Co., Inc.
© 2007 Lutron Electronics Co., Inc.
