Magtek ExpressCard 2000 Gebrauchs- und Pflegehandbuch

MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350

www.magtek.com

ExpressCard 2000

Instant Issuance Card Personalization System

Power Supply Replacement Procedure

September 22, 2014

Manual Part Number:

99875717-1.01

REGISTERED TO ISO 9001:2008

ExpressCard 2000| Instant Issuance Card Personalization System | Power Supply Replacement Procedure

Page 2

Printed in the United States of America

Information in this publication is subject to change without notice and may contain technical inaccuracies

or graphical discrepancies. Changes or improvements made to this product will be updated in the next

publication release. No part of this document may be reproduced or transmitted in any form or by any

means, electronic or mechanical, for any purpose, without the express written permission of MagTek, Inc.

MagTek® is a registered trademark of MagTek, Inc.

MagnePrint® is a registered trademark of MagTek, Inc.

Magensa™ is a trademark of MagTek, Inc.

MagneSafe™ is a trademark of MagTek, Inc.

ExpressCard 2000is a trademark of MagTek, Inc.

Microsoft® and Windows® are registered trademarks of Microsoft Corporation.

All other system names and product names are the property of their respective owners.

Table 0.1 - Revisions

Rev Number

Date

Notes

1.01

09/22/2014

Initial release derived from 99875607-5.01-DRAFT

ExpressCard 2000| Instant Issuance Card Personalization System | Power Supply Replacement Procedure

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SAFETY

This product has been evaluated by multiple safety certification agencies, including

Underwriters Laboratories (UL) and the United States Federal Communications

Commission (FCC Class A and Class B), and is designed to protect both the user and the

device. This document is written specifically to work in conjunction with these safety and

integrity features to protect the user and the device. It is very important to follow all steps

in the product documentation carefully, in the order in which they are described, and at

the recommended times. Failure to do so could result in personal injury, and / or cause

damage to the device, and / or void the product warranty.

The information within this manual has been prepared for use by trained professional

service personnel and is not intended for general use. To maintain the safety and integrity

of the machine, follow the procedures described in this manual carefully.

For your personal safety and to prevent damage to the device, disconnect power from the

device before you connect or disconnect any cable, electronic board, or assembly.

SAFETY REQUIREMENTS

Caution: Never do any of the following:

DO NOT use a ground adapter plug to connect equipment to a power socket-outlet that lacks a ground

connection terminal.

DO NOT attempt any maintenance function that is not specifically described in this manual or in

other ExpressCard 2000 instructional documents published by MagTek.

DO NOT override or “cheat” electrical or mechanical interlock devices.

DO NOT use EC2000 supplies or cleaning materials for other than their intended purposes.

DO NOT operate the equipment if you or anyone else have noticed unusual noises or odors.

Consider the following before operating the ExpressCard 2000:

Connect the EC2000 to a properly grounded AC power socket-outlet. If in doubt, have the socket-

outlet checked by a qualified electrician. Improper connection of the device’s grounding conductor

creates a risk of electric shock.

Place the EC2000 on a solid surface that can safely support the device’s weight support the weight of

the EC2000 PLUS the weight of a person leaning against the device (such as a service technician).

Be careful when moving or relocating the device. Use proper lifting techniques.

Use materials and supplies specifically designed for MagTek devices. Using unsuitable materials

may result in poor performance, and in some cases may be hazardous.

1 - Table of Contents

ExpressCard 2000| Instant Issuance Card Personalization System | Power Supply Replacement Procedure

Page 4

Table of Contents

Table of Contents ............................................................................................................................... 4

1Required Tools, Materials, and Documents ........................................................................... 5

1.1 Required Tools..................................................................................................................... 5

1.2 Suggested Tools .................................................................................................................. 5

1.3 Required Materials ............................................................................................................. 5

1.4 Suggested Materials........................................................................................................... 5

1.5 Required Software and Documents................................................................................. 5

2Introduction ................................................................................................................................. 6

3Power Supply Replacement Procedure .................................................................................. 7

3.1 Prepare the Device ............................................................................................................. 7

3.2 Remove / Re-install the Power Supply............................................................................ 8

1 - Required Tools, Materials, and Documents

ExpressCard 2000| Instant Issuance Card Personalization System | Power Supply Replacement Procedure

Page 5

1Required Tools, Materials, and Documents

1.1 Required Tools

Part Number

Quantity

Description

33011008

1 ea.

ASM TOOL KIT,FIELD SERVICE,EC2000

1.2 Suggested Tools

Part Number

Quantity

Description

N/A

1 ea.

Flashlight

1.3 Required Materials

Part Number

Quantity

Description

33070941

1 ea.

ASM REPLACEMENT KIT,POWER SUPPLY,EC2000

1.4 Suggested Materials

Part Number

Quantity

Description

33011009

1 ea.

ASM KIT,STARTER,SPARE,FIELD SERVICE,EC2000

1.5 Required Software and Documents

MagTek recommends loading the following required software and documents on a USB thumb drive or

service laptop before visiting the customer site.

Part Number

Quantity

Description

99875600

1 ea.

MNL USER INSTALL & OPERATION MANUAL,EC2000

99875607

1 ea.

MNL HARDWARE SERVICE MANUAL,EC2000

2 - Introduction

ExpressCard 2000| Instant Issuance Card Personalization System | Power Supply Replacement Procedure

Page 6

2Introduction

This procedure describes how to replace the power supply in the ExpressCard 2000 (EC2000), and is

based on content in 99875607 ExpressCard 2000 Hardware Service Manual. It assumes the reader is

familiar with basic operation of the ExpressCard 2000’s user and maintenance functions, so many of the

cross-references to deeper “how-to”procedures from that manual have been removed for brevity.

The information in this document is intended for use by trained professional service

personnel only. It is not intended for general use. To maintain the safety and integrity of

the device, it is important to follow the procedures laid out in this document as-written and

in the order provided.

CAUTION: For your personal safety, and to prevent damage to the device, disconnect

power from the ExpressCard 2000 before you connect or disconnect any cable, electronic

board, or assembly.

3 - Power Supply Replacement Procedure

ExpressCard 2000| Instant Issuance Card Personalization System | Power Supply Replacement Procedure

Page 7

3Power Supply Replacement Procedure

3.1 Prepare the Device

Prepare the device for service by following these steps:

1) Offer the customer the opportunity to remove any proprietary or security-sensitive consumables from

the device, including card stock, image printer ribbons, indent cartridges, and tipper foils. Some

consumables contain negative imprints of cardholder data and must be handled securely.

2) Make sure the device is powered on and connected to the network.

3) Open the top access door.

4) Inspect the device for any items that do not belong inside the cover, and remove them (examples

include loose mechanical parts, cards, insect or animal leavings, or jewelry).

5) Power down the device.

6) Disconnect the device’s power and network cables and any security hardware.

3 - Power Supply Replacement Procedure

ExpressCard 2000| Instant Issuance Card Personalization System | Power Supply Replacement Procedure

Page 8

3.2 Remove / Re-install the Power Supply

Approximate time to remove: 15 minutes plus any sub-procedures

Approximate time to re-install: 15 minutes plus any sub-procedures

The power supply receives AC power from the AC power cord plugged in to the rear of the device, and

converts it to the power levels required by the embedded PC, mail logic board, and power controller. It

also reports power status and receive power-up and power-down commands from the power controller. It

is located in the rear left of the bottom deck of the device.

Caution: Removing and re-installing the power supply requires two people: First, both

people move the device, then one person keeps the device stable while the other removes the

power supply.

Figure 3-1 - Power Supply (FRONT LEFT VIEW FROM ABOVE)

To remove the power supply, follow these steps:

1) Prepare the device for replacing parts by following the steps in section 3.1 Prepare the Device. At

the end, the device should be powered down with all external cables and security hardware safely

disconnected.

2) Open the left side access door. See 99875607 ExpressCard 2000 Hardware Service Manual for

detailed steps.

3) Take appropriate steps to protect the work surface the EC2000 is on.

4) With a partner, safely and carefully move the EC2000’s left side off the edge of the surface it sits on,

only until the four power supply screws on the bottom of the device are exposed (see Figure 3-2,

Figure 3-3). Do not move the device any further off the edge than is absolutely necessary. One

person MUST hold the device at all times to keep it stable on the work surface.

3 - Power Supply Replacement Procedure

ExpressCard 2000| Instant Issuance Card Personalization System | Power Supply Replacement Procedure

Page 9

Figure 3-2 –One Person Keeps the Device Stable (LEFT VIEW)

Figure 3-3 - Four Power Supply Screws Exposed (BOTTOM LEFT VIEW)

5) Locate the power supply on the rear left side of the device, behind the left side access door.

3 - Power Supply Replacement Procedure

ExpressCard 2000| Instant Issuance Card Personalization System | Power Supply Replacement Procedure

Page 10

Figure 3-4 - Power Supply (LEFT SIDE VIEW)

6) Remove the clear plastic cover that protects the power supply inputs.

7) Use the No. 2 Philips screwdriver to loosen the screws that secure the three power input wires to the

power supply, then disconnect the wires.

Figure 3-5 - Power Supply Input Wires (LEFT VIEW)

8) Unplug the white plastic power supply control and monitoring connector shown in Figure 3-6.

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