End your session
When you’re done with the Surface Hub, select
I’m done
in the bottom right
corner of the touchscreen or press the End session key on the keyboard.
You’ll have a few seconds before the Surface Hub is cleaned up for the next
session. If you haven’t saved your work, select
Go back and save
to email
anything on the Whiteboard you want to keep or to save Word, Excel or
PowerPoint files to a USB drive. This is important because there’s no way to
recover your work later.
What to do if…
The Surface Hub isn’t on
Make sure the power cable is connected and try turning it back on. The
power button is on the keypad at the right side of the display.
There’s no Internet connection
Contact your company’s support person.
You can’t project your screen
If you’re trying to connect wirelessly, make sure your device works with
Miracast. If you’re trying to connect with cables, make sure both the video
and USB cables are attached to both your device and to the Surface Hub.
The keyboard doesn’t work
Try changing the batteries.
The pen doesn’t work
Make sure the pen you’re using is charged, or try the other pen. Keep in
mind that not all apps work with a pen. If the pen doesn't work, select
Annotate
on the app’s title bar and then select the part of the screen you
want to draw on. It will automatically open in the whiteboard so you can draw
on it.
