Mitel SUPERSET 420 Bedienungsanleitung

PHONE OPERATION

Place calls

Use the handset, the speakerphone,

or a headset Lift handset or press or + ext.

Make a blind conference call + ext. +

Make a consultative conference call + ext. + wait + to select +

Use the Directory + to select +

Dial from History + to select +

Note: To close Directory or History, press that key again.

Answer calls

Answer a call Lift handset or press or

Answer call waiting (incoming call) Press blinking call appearance button

Answer an off-screen incoming call Press while offscreen call is displayed

Interact with calls

Adjust volume of handset, headset,

or speakerphone when off hook;

adjust ringer volume when on hook to select

Mute a call

Place a call on or off hold

Transfer a call (blind) + ext. + hang up or

Transfer a call (with a consultation) + ext. + wait + to select +

Divert an incoming call to Voicemail or

Adjust the display contrast Press and hold + or

VOICEMAIL

Change availability state + Password + +

Change extension assignment + Password + +

Unassign extension assignment + Password + +

Assign extension to external number + Password + +

EXTENSION ASSIGNMENT CODES

Transfer a call + destination +

Conference a call + destination +

Hold a call

Hang up

Access other star codes + (numerical code from list below)

QUICK REFERENCE OF COMMON STAR CODES

Park a call + ext.

Unpark a call + ext.

Pick up a Remote Extension + ext.

Pick up the Night Bell

Use the Intercom + ext.

Barge In + ext.

Silent Monitor + ext.

Toggle the Hunt Group status + Hunt Group's ext.

Whisper Page + ext.

Silent Coach + ext.

TROUBLESHOOTING

View phone information + (INFO#)

Reboot your phone + (RESET#)

Note:

For details about using the phone, see the IP Phone 420/420g User Guide.

IP PHONE 420/420G QUICK REFERENCE

PORTS ON THE PHONE

Off-screen call (on main display)

Voicemail message indicator (on main display)

Secure call

Missed call (on main display and in History)

Inbound call (in History)

Outbound call (in History)

Transferred call (in History)

Workgroup Agent logged in

Workgroup Agent logged out

Workgroup Agent wrap up

STATUS ICONS

These icons are displayed on the phone to indicate operational status:

Your IP Phone 420/420g provides visual cues about its

operational status:

Steady Green: Phone is in use (dialing or off hook)

Blinking Green (Fast): Call on hold or call parked

Blinking Green (Slow): Incoming call

GUIDE TO LEDS

Network

port

Handset

port

Headset

port

PC port

Display

Area

Handset with

Finger Rest Indicator LED

Flashing light alerts

the user to incoming

calls and unheard voice

messages.

Function Keys

Perform core

telephony functions

(Transfer, Conference,

Directory, History,

Voicemail, Hold)

Dial Pad

Audio Control Keys

Volume buttons control

handset, speaker, and ring

volume. Headset, Mute,

and Speaker buttons

illuminate when functions

are active.

Speaker

Delivers High-Quality

Sound

Navigation Key Pad

and

Selector Button

Select options in the

interface

Call Appearance

Buttons

Indicate active,

incoming, or

on-hold calls

Microphone

IP PHONE 420/420G QUICK REFERENCE

© Copyright 2017, Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trademarks of Mitel Networks Corporation. Any reference to third-party trademarks is for reference only and Mitel makes no representation of ownership of these marks.

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