NCR 7455 Installationshandbuch

NCR 7455 Retail Terminal

Release 1.1

Hardware User’s Guide

842

456

789

B005-0000-1285

Issue D

The products described in this book are licensed products of NCR Corporation.

NCR is a registered trademark of NCR Corporation.

Microtouch is a registered trademark of 3M.

Sound Blaster is a registered trademark of Creative Technology Ltd. in the United States and/or other

countries.

Intel, Pentium, and Celeron are registered trademarks of Intel Corporation.

Microsoft, Windows, and Windows NT are either trademarks or registered trademarks of Microsoft

Corporation in the United States and/or other countries.

DiskOnChip is a trademark or registered trademark of M-Systems in the United States.

Novell and Netware are either registered trademarks or trademarks of Novell, Inc. in the United States and

other countries.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Ghost is a registered trademark of Symantec Corporation in the United States and other countries.

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software,

and firmware become available. NCR, therefore, reserves the right to change specifications without prior

notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the

world. In some instances, photographs are of equipment prototypes. Therefore, before using this document,

consult with your NCR representative or NCR office for information that is applicable and current.

To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization,

and value of this book.

Address correspondence to:

Manager, Information Products

NCR Corporation

2651 Satellite Blvd.

Duluth, GA 30096

By NCR Corporation

Dayton, Ohio U.S.A.

Preface

Audience

This book is written for hardware installer/service personnel, system

integrators, and field engineers.

Notice: This document is NCR proprietary information and is not to

be disclosed or reproduced without consent.

Safety Warnings

This equipment is intended for use with an IT power system with a line-to-

line voltage of 240 V or less.

Fuse Replacement

Caution: For continued protection against risk of fire, replace only

with the same type and ratings of fuse.

Attention: Pour prévenir et vous protéger contre un risque de feu,

remplacer la fusible avec une autre fusible de même type, seulement.

Power Supply Cord Used as Disconnect Means

Caution: The power supply cord is used as the main disconnect

device. Ensure that the socket outlet is located/installed near the

equipment and is easily accessible.

Attention: Le cordon d'alimentation est utilisé comme interrupteur

général. La prise de courant doit être située ou installée å proximité du

matériel et être facile d'accés.

Warning: DO NOT connect or disconnect the transaction printer

while the terminal is powered on. This can result in system or printer

damage.

Lithium BatteryWarning

Caution: Danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type as recommended by the

manufacturer. Discard used batteries according to the manufacturer’s

instructions.

Attention: Il y a danger d'explosion s'il y a remplacement incorrect de

la batterie. Remplacer uniquement avec une batterie du même type ou

d'un type recommandé par le constructeur. Mettre au rébut les

batteries usagées conformément aux instructions du fabricant.

Peripheral Usage

This terminal should only be used with peripheral devices that are

certified by the appropriate safety agency for the country of installation

(UL, CSA, TUV, VDE) or those which are recommended by NCR

Corporation.

Environmental Consciousness

NCR is demonstrating its concern for the environment by designing an

intelligent power management system into this terminal that operates

efficiently whether the system is in a stand-alone or network

environment.

References •NCR 7455 Retail Terminal Hardware Service Guide

(B005-0000-1339)

•NCR 7455 Retail Terminal Site Preparation Guide

(B005-0000-1286)

•NCR FitClient User’s Guide

(B005-0000-1235)

•NCR 7455 Retail Terminal Parts Identification Manual

(B005-0000-1287)

iii

Table of Contents

Chapter 1: Product Overview

Introduction..................................................................1-1

Serial Number/Model Number Label........................1-2

Hardware Modules ......................................................1-3

Base Unit.................................................................1-3

Hardware Options ................................................. 1-4

System Configuration Diagram................................... 1-7

Hardware Module Descriptions.................................. 1-8

Processor Board......................................................1-8

Processor/Chip Set............................................1-8

Video Subsystem................................................1-8

Ethernet 10/100Base-T LAN

Communications................................................1-9

Wireless LAN Communications..................... 1-10

Universal Serial Bus......................................... 1-11

Serial Ports........................................................ 1-11

Hardware Monitor........................................... 1-12

PCI Expansion Header .................................... 1-12

IDE Header....................................................... 1-12

Audio ................................................................ 1-12

Magnetic Stripe Reader ................................... 1-13

Optional Touch Screen Controller.................. 1-13

Processor Board Connectors ........................... 1-14

External Motherboard Connectors ................. 1-15

POS Daughterboard Connectors..................... 1-15

Internal Motherboard Connectors.................. 1-16

Flash Disk ......................................................... 1-17

Board BIOS....................................................... 1-18

Operator Display.................................................. 1-21

LCD Adapter Cable ......................................... 1-21

LCD Backlight Inverter Module ..................... 1-22

DynaKey........................................................... 1-22

Touch Screen (Optional).................................. 1-22

NCR 7455 Remote Displays................................. 1-23

4x20 VFD Customer Display........................... 1-23

NCR 5972 2x20 VFD Customer Display......... 1-23

NCR 5973 International VFD Customer

Display.............................................................. 1-23

Table Top Mount.............................................. 1-24

16" High Post Mount........................................ 1-24

Features....................................................................... 1-25

Magnetic Stripe Reader........................................ 1-25

Printer Options..................................................... 1-26

7162 Printer....................................................... 1-26

7158 Printer....................................................... 1-27

7166 Printer....................................................... 1-27

7194 Printer....................................................... 1-28

7196 Printer....................................................... 1-28

Other Integrated Devices and Indicators ........... 1-29

Hard Disk Drive............................................... 1-29

Reset Switch...................................................... 1-29

Internal Speaker ............................................... 1-30

Motion Sensor .................................................. 1-30

Power/Status LED........................................... 1-31

LAN Status LEDs............................................. 1-31

Power Supply................................................... 1-32

USB RS-232 Port Server ................................... 1-35

Chapter 2: Hardware Installation

Introduction.................................................................. 2-1

Installation Summary.............................................2-1

Installation Restrictions................................................ 2-2

Connecting the Cables..................................................2-3

Accessing the Cable Connectors ...........................2-3

Routing the Cables.................................................2-4

Identifying the Cable Connectors ......................... 2-5

Installing Peripherals ...................................................2-6

7158 Printer.........................................................2-6

7166 Printer.........................................................2-7

7194 Printer.........................................................2-8

7196 Printer.........................................................2-9

7162 Printer....................................................... 2-10

Installing a Remote Customer Display............... 2-11

7448 Remote Customer Display...................... 2-11

5972-1000 Remote Customer Display............. 2-13

5973 International VFD Customer Display.... 2-15

Installing a Cash Drawer..................................... 2-16

Installing a Second Cash Drawer.................... 2-18

Finalizing the Installation .......................................... 2-19

Completing the OS Installation (Windows

2000).................................................................. 2-19

Completing the OS Installation (Windows

NT) .................................................................... 2-19

Completing the OS Installation (Windows

98)...................................................................... 2-20

Completing the OS Installation (DOS) ........... 2-20

Guidelines for Calibrating the Touch Screen (If

Equipped) ............................................................. 2-21

Summary .......................................................... 2-22

Out-of-Box Failures.............................................. 2-23

Chapter 3: Setup

Introduction.................................................................. 3-1

Entering Setup Using a Keyboard......................... 3-1

Entering Setup Without a Keyboard (on units

with Touch-Screen) ................................................ 3-2

How to Select Menu Options ................................ 3-3

Restoring Factory Settings.....................................3-3

Setup Menus................................................................. 3-4

Main Menu .............................................................3-4

System Time and Date.......................................3-4

Legacy Diskette..................................................3-5

Primary Master...................................................3-5

Advanced Menu.....................................................3-6

Cache Memory................................................... 3-7

I/O Device Configuration.................................3-9

System Monitors .............................................. 3-16

Multiple ROM Menu ....................................... 3-17

Advanced Chipset Control.............................. 3-19

Boot-Time Diagnostic Screen .......................... 3-23

Security Menu Options........................................ 3-24

Set Supervisor/User Password....................... 3-25

Diskette Access................................................. 3-25

Fixed Disk Boot Sector..................................... 3-26

Password on Boot............................................. 3-26

Power Menu Options........................................... 3-27

Power Savings.................................................. 3-27

IDE Drive x Monitoring................................... 3-29

PCI Bus Monitoring......................................... 3-29

Video Power State Control.............................. 3-29

Boot Menu Options.............................................. 3-30

Exit Menu Options............................................... 3-31

vii

Memory Map........................................................ 3-32

BIOS Default Values............................................. 3-33

Main Values...................................................... 3-33

Advanced Values............................................. 3-34

Security Values................................................. 3-38

Power Values.................................................... 3-39

Exit Values........................................................ 3-39

Chapter 4: Operating System Recovery

Introduction.................................................................. 4-1

Prerequisites ........................................................... 4-1

Updating Procedures.............................................4-2

Completing the OS Installation (Windows

NT) ......................................................................4-4

Completing the OS Installation (Windows

98)........................................................................4-4

Completing the OS Installation (Windows

2000)....................................................................4-5

Completing the OS Installation (DOS).............4-5

Gold Disk Contents...................................................... 4-6

NCR 7455 Win2000 OS Recovery Software..........4-6

NCR 7455 NT Operating System Recovery

Software .................................................................. 4-7

NCR 7455 Win98 OS Recovery Software..............4-8

NCR 7455 DOS Operating System Recovery

Software .................................................................. 4-8

OS Recovery from a Larger Disk Image.....................4-9

Chapter 5: BIOS Updating Procedures

Introduction.................................................................. 5-1

Prerequisites ........................................................... 5-1

Updating Procedures.............................................5-2

viii

BIOS Crisis Recovery ...................................................5-5

Recovery Procedures .............................................5-6

Cable/Connector Pin-Out Information...................... 5-9

Appendix A: Cables

7455 Cables...................................................................A-1

Appendix B: Feature Kits

Kit Index........................................................................B-1

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