NEC NVM-2000WS Bedienungsanleitung

NVM-2000WS and

NVM-Server XL

Windows 2000 Platform

Activating Fax Ports and Features

This manual has been developed by NEC America, Inc. It is intended for the use of its customers and service

personnel, and should be read in its entirety before attempting to install or program the system. Any comments or

suggestions for improving this manual would be appreciated. Forward your remarks to:

NEC America, Inc., Corporate Networks Group

4 Forest Parkway Shelton, CT 06484

Attention: Manager, Technical Publications

http://www.cng.nec.com

Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or

representation with respect to, any of the Equipment covered. This manual is subject to change without notice and

NEC America, Inc. has no obligation to provide any updates or corrections to this manual. Further, NEC America,

Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems

appropriate. No representation is made that this manual is complete or accurate in all respects and NEC America, Inc.

shall not be liable for any errors or omissions. In no event shall NEC America, Inc. be liable for any incidental or

consequential damages in connection with the use of this manual. This document contains proprietary information

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Printed in U.S.A.

Table of Contents

Issue 1-0 i

Table of Contents

Activating Fax Ports and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Important Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Adding Expansion Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Activating and Verifying New Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Activating New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Verifying Activation of New Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Installing Fax Component in the Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Setting Up and Starting the Voice Mail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Setting Up Fax Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Backing Up the Feature Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connecting Fax Ports to the Phone System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Table of Contents

ii Issue 1-0

Activating Fax Ports and Features

Introduction

Issue 1-0 ◆1

Activating Fax Ports and Fea tur es

Introduction

IntroductionThis supplement provides information for installing and activating Fax ports and the Fax features in

the NVM-2000WS and the NVM-Server XL.

These Voice Mails use the D/41 JCT-LS Card (P/N 17702) to provide fax ports.

To use the Fax Card, you need to install a feature activation kit (which contains a disk and a dongle)

to activate the Fax ports.

You will also need to add the Fax Mail feature to your Voice Mail. To add any of the Fax features

(Fax Mail, Fax-On-Demand or Fax Server), you will need to install feature software and a dongle.

Tools & Materials Needed for Activating Fax Ports/Features

You will need the following tools and materials:

■a NVM-2000WS or NVM-Server XL Voice Mail System installed and running.

■a Fax Card (P/N 17702-2P or 17702-4P), the corresponding Feature Activation disk and dongle

■Fax Mail Software (also Fax-On-Demand) (P/N 17725) OR Fax Server Software (Fax Server

Software includes Fax Mail) (P/N 17724) for a system that does not currently have Fax

installed. The Fax software contains a disk and dongle.

■the Voice Mail Server Software Installation CD (distributed with your Windows 2000 Voice

Mail Server)

■NEC document titled, Windows 2000 Platform Description and Installation Instructions (P/N

17700INS02 or higher) You will need to perform various procedures in this document before

you begin the instructions in this supplement.

■an ESD Wrist Strap (to beworn on the wrist and attached to a grounded metal object at all times

when handling cards)

■a Phillips-head screw driver.

Important Note

■Keep the card in its anti-static container, when it is not being used.

■Perform all card-handling on a work surface covered with (or composed of) a grounded, static-

dissipating material.

■All work must be performed by a qualified technician.

Activating Fax Ports and Features

Adding Expansion Cards

2 ◆Issue 1-0

Adding Expa nsi on Cards

Installation Overview

If you are adding a Fax Card, you must perform the following procedures before you continue

with this document. These instructions are in the Windows 2000 Platform Description and Instal-

lation Instructions (P/N 17700INS02 or higher).

Perform these procedures in the order in which they are listed:

After you have completed all of the procedures listed above, you are ready to add Fax to your Voice

Mail. Go to Activating New Features on page 3.

Procedure: In the Windows 2000 Platform Description and

Installation Instructions (P/N 17700INS02 or

higher) See Section:

1. Stop the Dialogic service and change the Voice Mail Service to

Manual Start. Changing the Services

2. Set switches SW4 and SW30 on the Fax Card. Checking the Expansion Cards

Fax Card (P/N 17702-xP)

3. Install the Fax Card. Installing Expansion Cards

4. If you removed the internal modem when you installed the card,

stop the remote services. Stopping the Remote Services

5. Start the Dialogic Configuration Manager to automatically detect

the Fax Card. Configuring the Dialogic Device Driver

(You only need to perform step 1 in this proce-

dure)

Activating Fax Ports and Features

Activating and Verifying New Features

Issue 1-0 ◆3

Activating and Veri fying New Fea tur es

Activating New Features

You are now ready to activate the Fax Card for Fax ports, as well as activate the Fax Mail (or Fax

Server) feature.

To activate the Feature File:

1. Install the feature-activation diskette that came with the Fax Card (P/N 17702-*P) in the A

drive of the Voice Mail.

2. To run the installation:

a. Click Start ➱ Run ➱ Browse ➱ A:.

b. Double-click AddUnit to open this file.

c. You see A:\AddUnit.exe in the Run window. Click OK on the Run window.

d. At the Insert system dongle then press a key when ready prompt:

Make sure that the system dongle is installed; press any key on the keyboard to continue.

e. At the Insert feature-activation dongle prompt:

Remove the system dongle, replace it with the feature-activation dongle, and press any key

on the keyboard to continue.

f. When done, press a key to exit the AddUnit program.

3. Remove the feature-activation dongle. Replace it with system dongle you removed in Step 2e.

4. Remove the feature-activation diskette from the A drive of the Voice Mail.

5. If you are also adding Fax Mail or Fax Server software, proceed to step 6. Otherwise, go to

Verifying Activation of New Feature on page 4.

6. Insert the feature-activation diskette for Fax Mail (P/N 17725) or Fax Server (P/N 17724) in

the A drive of the Voice Mail. Keep the corresponding feature-activation dongle handy.

7. Repeat Steps 2 through 4 for the Fax Mail/Fax Server software.

WARNING

Before you install the Feature File from the feature-activation

diskette onto your machine, make sure that this is the intended

machine for its use. Once installed, the Feature File is permanently

associated with the system dongle.

Activating Fax Ports and Features

Activating and Verifying New Features

4 ◆Issue 1-0

Verifying Activation of New Feature

To verify the activation of the Fax ports or Fax Mail/Fax Server fea-

ture:

1. Click Start ➱ Programs➱ Voice Mail System ➱ Registry Configuration. You see the

General page for the Voice Mail Registry, similar to the one shown below.

Activating Fax Ports and Features

Activating and Verifying New Features

Issue 1-0 ◆5

Verifying Activation of New Feature (cont’d)

2. Click the Dongle Feature Viewer tab. You see a screen similar to the one shown below:

3. On the Dongle Feature Viewer screen:

■Use the scroll bar to locate the new feature that you just activated. The example screen

shown in step 2, shows that the Fax Mail and Fax Server features were activated.

Fax Mail Feature Activated

Fax Server Activated

Fax Mail Feature Activated

(Fax-On-Demand)

Activating Fax Ports and Features

Activating and Verifying New Features

6 ◆Issue 1-0

Verifying Activation of New Feature (cont’d)

■If you activated any ports for Fax, scrolling down on the screen shows the number of Fax

ports that your system has. See the example screen below. Check to make sure that the num-

ber of AllowedFax Ports equals the number of Fax ports that your system had (if any) plus

the new Fax ports that you activated.

4. When you are finished checking the Dongle Feature Viewer, click Cancel to close the screen.

5. Go to Installing Fax Component in the Voice Mail on page 7.

Number of Fax Ports

in System

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