NetApp StorageGRID Webscale SG5700 Series Merkblatt

Install hardware (SG5700)

StorageGRID

NetApp

March 03, 2022

This PDF was generated from https://docs.netapp.com/us-en/storagegrid-116/sg5700/registering-

hardware.html on March 03, 2022. Always check docs.netapp.com for the latest.

Table of Contents

Install hardware (SG5700) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê1

Register hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê1

Install appliance in cabinet or rack (SG5700) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê1

Cable appliance (SG5700). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê3

Connect power cords and apply power (SG5700) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê6

View SG5700 boot-up status codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ê7

Install hardware (SG5700)

Hardware installation entails installing the appliance into a cabinet or rack, connecting the

cables, and applying power.

Registering the appliance hardware provides support benefits.

Steps

1. Locate the chassis serial number.

You can find the number on the packing slip, in your confirmation email, or on the appliance after you

unpack it.

2. Go to the NetApp Support Site at mysupport.netapp.com.

3. Determine whether you need to register the hardware:

If you are a… Follow these steps…

Existing NetApp customer a. Sign in with your username and password.

b. Select Products > My Products.

c. Confirm that the new serial number is listed.

d. If it is not, follow the instructions for new NetApp

customers.

New NetApp customer a. Click Register Now, and create an account.

b. Select Products > Register Products.

c. Enter the product serial number and requested

details.

After your registration is approved, you can

download any required software. The approval

process might take up to 24 hours.

Install appliance in cabinet or rack (SG5700)

You must install rails in your cabinet or rack and then slide the appliance onto the rails. If

you have an SG5760, you must also install the drives after installing the appliance.

What you’ll need

•You have reviewed the Safety Notices document included in the box, and understand the precautions for

moving and installing hardware.

•You have the instructions packaged with the rail kit.

•You have the Installation and Setup Instructions for the appliance.

Install hardware from the bottom of the rack or cabinet or rack up to prevent the equipment from

tipping over.

The SG5712 weighs approximately 64 lb (29 kg) when fully loaded with drives. Two people or a

mechanized lift are required to safely move the SG5712.

The SG5760 weighs approximately 132 lb (60 kg) with no drives installed. Four people or a

mechanized lift are required to safely move an empty SG5760.

To avoid damaging the hardware, never move an SG5760 if drives are installed. You must

remove all drives before moving the shelf.

Steps

1. Carefully follow the instructions for the rail kit to install the rails in your cabinet or rack.

2. If you have an SG5760, follow these steps to prepare for moving the appliance.

a. Remove the outer packing box. Then, fold down the flaps on the inner box.

b. If you are lifting the SG5760 by hand, attach the four handles to the sides of the chassis.

You remove these handles as you slide the appliance onto the rails.

3. See the Installation and Setup Instructions, and slide the appliance in the cabinet or rack.

4. See the Installation and Setup Instructions, and secure the appliance to the cabinet or rack.

If you have an SG5760, use the back brackets to secure the appliance to the rear of the rack or cabinet.

Use the cage nuts if your rack or cabinet has square holes.

5. If you have an SG5760, install 12 drives in each of the 5 drive drawers.

You must install all 60 drives to ensure correct operation.

a. Put on the ESD wristband, and remove the drives from their packaging.

b. Release the levers on the top drive drawer, and slide the drawer out using the levers.

c. Raise the drive handle to vertical, and align the buttons on the drive with the notches on the drawer.

d. Pressing gently on the top of the drive, rotate the drive handle down until the drive snaps into place.

e. After installing the first 12 drives, slide the drawer back in by pushing on the center and closing both

levers gently.

f. Repeat these steps for the other four drawers.

6. Attach the front bezel.

Cable appliance (SG5700)

You must connect the two controllers to each other, connect the management ports on

each controller, and connect the 10/25-GbE ports on the E5700SG controller to the Grid

Network and optional Client Network for StorageGRID.

What you’ll need

•You have unpacked the following items, which are included with the appliance:

◦Two power cords.

◦Two optical cables for the FC interconnect ports on the controllers.

◦Eight SFP+ transceivers, which support either 10-GbE or 16-Gbps FC. The transceivers can be used

with the two interconnect ports on both controllers and with the four 10/25-GbE network ports on the

E5700SG controller, assuming you want the network ports to use a 10-GbE link speed.

•You have obtained the following items, which are not included with the appliance:

◦One to four optical cables for the 10/25-GbE ports you plan to use.

◦One to four SFP28 transceivers, if you plan to use 25-GbE link speed.

◦Ethernet cables for connecting the management ports.

Risk of exposure to laser radiation — Do not disassemble or remove any part of an SFP

transceiver. You might be exposed to laser radiation.

About this task

The figure shows the two controllers in the SG5760, with the E2800 controller on the top and the E5700SG

controller on the bottom. In the SG5712, the E2800 controller is to the left of the E5700SG controller when

viewed from the back.

Port Type of port Function

1 Two interconnect ports on

each controller

16Gb/s FC optical SFP+ Connect the two

controllers to each other.

2 Management port 1 on

the E2800 controller

1-GbE (RJ-45) Connects to the network

where you access

SANtricity System

Manager. You can use the

Admin Network for

StorageGRID or an

independent management

network.

2 Management port 2 on

the E2800 controller

1-GbE (RJ-45) Reserved for technical

support.

3 Management port 1 on

the E5700SG controller

1-GbE (RJ-45) Connects the E5700SG

controller to the Admin

Network for StorageGRID.

Port Type of port Function

3 Management port 2 on

the E5700SG controller

1-GbE (RJ-45) •Can be bonded with

management port 1 if

you want a redundant

connection to the

Admin Network.

•Can be left unwired

and available for

temporary local

access (IP

169.254.0.1).

•During installation,

can be used to

connect the E5700SG

controller to a service

laptop if DHCP-

assigned IP

addresses are not

available.

4 10/25-GbE ports 1-4 on

the E5700SG controller

10-GbE or 25-GbE

Note: The SFP+

transceivers included with

the appliance support 10-

GbE link speeds. If you

want to use 25-GbE link

speeds for the four

network ports, you must

provide SFP28

transceivers.

Connect to the Grid

Network and the Client

Network for StorageGRID.

See “10/25-GbE port

connections for the

E5700SG controller.”

Steps

1. Connect the E2800 controller to the E5700SG controller, using two optical cables and four of the eight

SFP+ transceivers.

Connect this port… To this port…

Interconnect port 1 on the E2800 controller Interconnect port 1 on the E5700SG controller

Interconnect port 2 on the E2800 controller Interconnect port 2 on the E5700SG controller

2. If you plan to use SANtricity System Manager, connect management port 1 (P1) on the E2800 controller

(the RJ-45 port on the left) to the management network for SANtricity System Manager, using an Ethernet

cable.

Do not use management port 2 (P2) on the E2800 controller (the RJ-45 port on the right). This port is

reserved for technical support.

3. If you plan to use the Admin Network for StorageGRID, connect management port 1 on the E5700SG

controller (the RJ-45 port on the left) to the Admin Network, using an Ethernet cable.

If you plan to use active-backup network bond mode for the Admin Network, connect management port 2

on the E5700SG controller (the RJ-45 port on the right) to the Admin Network, using an Ethernet cable.

4. Connect the 10/25-GbE ports on the E5700SG controller to the appropriate network switches, using optical

cables and SFP+ or SFP28 transceivers.

All ports must use the same link speed. Install SFP+ transceivers if you plan to use 10-GbE

link speeds. Install SFP28 transceivers if you plan to use 25-GbE link speeds.

◦If you plan to use Fixed port bond mode (default), connect the ports to the StorageGRID Grid and

Client Networks, as shown in the table.

Port Connects to…

Port 1 Client Network (optional)

Port 2 Grid Network

Port 3 Client Network (optional)

Port 4 Grid Network

◦If you plan to use the Aggregate port bond mode, connect one or more of the network ports to one or

more switches. You should connect at least two of the four ports to avoid having a single point of

failure. If you use more than one switch for a single LACP bond, the switches must support MLAG or

equivalent.

Related information

Access StorageGRID Appliance Installer

Port bond modes for E5700SG controller ports

Connect power cords and apply power (SG5700)

When you apply power to the appliance, both controllers boot up.

What you’ll need

Both appliance power switches must be off before connecting power.

Risk of electrical shock — Before connecting the power cords, make sure that the two power

switches on the appliance are off.

Steps

1. Confirm that the two power switches on the appliance are off.

2. Connect the two power cords to the appliance.

3. Connect the two power cords to different power distribution units (PDUs) in the cabinet or rack.

4. Turn on the two power switches on the appliance.

◦Do not turn off the power switches during the power-on process.

◦The fans are very loud when they first start up. The loud noise during start-up is normal.

5. After the controllers have booted up, check their seven-segment displays.

View SG5700 boot-up status codes

The seven-segment displays on each controller show status and error codes as the

appliance powers up.

About this task

The E2800 controller and the E5700SG controller display different statuses and error codes.

To understand what these codes mean, see the following resources:

Controller Reference

E2800 controller E5700 and E2800 System Monitoring Guide

Note: The codes listed for the E-Series E5700

controller do not apply to the E5700SG controller in

the appliance.

E5700SG controller “Status indicators on the E5700SG controller”

Steps

1. During boot-up, monitor progress by viewing the codes shown on the seven-segment displays.

◦The seven-segment display on the E2800 controller shows the repeating sequence OS, Sd, blank to

indicate that it is performing start-of-day processing.

◦The seven-segment display on the E5700SG controller shows a sequence of codes, ending with AA

and FF.

2. After the controllers have booted up, confirm the seven-segment displays show the following:

Controller Seven-segment display

E2800 controller Shows 99, which is the default ID for an E-Series

controller shelf.

E5700SG controller Shows HO, followed by a repeating sequence of

two numbers.

HO -- IP address for Admin

Network -- IP address for Grid

Network HO

In the sequence, the first set of numbers is the

DHCP-assigned IP address for the controller’s

management port 1. This address is used to

connect the controller to the Admin Network for

StorageGRID. The second set of numbers is the

DHCP-assigned IP address used to connect the

appliance to the Grid Network for StorageGRID.

Note: If an IP address could not be assigned using

DHCP, 0.0.0.0 is displayed.

3. If the seven-segment displays show other values, see Troubleshoot hardware installation (SG5700) and

confirm you completed the installation steps correctly. If you are unable to resolve the problem, contact

technical support.

Related information

Status indicators on the E5700SG controller

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