NETGEAR CG3000 Produktinformationsblatt

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THE INCREDIBLY EASY GUIDE TO SETTING UP

YOUR CG3000 WIFI CABLE MODEM

B POWER SUPPLY

F WIRELESS INFORMATION CARD

A CG3000 WIFI CABLE MODEM

Keep me handy

your user information for wireless

Network name: (SSID):

Network Key:

E THE COAXIAL CABLE

(You’ll find this sticking out of your wall)

E INSTALL GUIDE

(The thing you are reading)

G OPTUS CD ROM

C YELLOW ETHERNET

CABLE (1.5M) D GREY PHONE CABLE

Your new WiFi Cable Modem allows you to access your Premium Speed Broadband service wirelessly.

And it can be used to provide your home phone service. Here are all the bits you should have:

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IMPORTANT INFORMATION FOR CABLE CUSTOMERS: Equipment supplied requires mains power which may not be

suitable if you have a serious illness or condition, require disability services, have a back-to-base alarm,

or require an uninterrupted telephone line, in which case, please give us a shout to discuss other options.

FRONT PANEL

The front panel of your WiFi Cable Modem provides status LED’s that indicate how

well and in what state your WiFi Cable Modem is operating. See below table for more

information on front panel LED status indicator functions.

1. POWER ON, power is applied to the WiFi Cable Modem

2. DS ON, the WiFi Cable Modem is receiving data from the Cable network

3. US ON, the WiFi Cable Modem is sending data to the Cable network

4. INTERNET ON, the WiFi Cable Modem is registered on the network and fully operational

5. LAN 1-4 ON, a device is connected to one of the Ethernet ports

BLINKING indicates that data is being transferred over the Ethernet connection

6. TEL1 ON indicates telephony service is enabled. Blinks when line 1 is in use

OFF indicates that phone service for TEL 1 is not enabled

7. TEL2 ON indicates telephony service is enabled. Blinks when line 2 is in use

OFF indicates that phone service for TEL 2 is not enabled

8. WIRELESS LINK

By default, the wireless modem router is set up to work as a wireless access point.

Pressing this button turns the wireless access point feature on and off. You can also

do this through the Wireless Settings screen

9. WPS You can use the WiFi Protected Setup (WPS) feature with clients on the network

that are WiFi certified and WPA capable

1 2 3 4 6 7 8 95

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BEFORE YOU INSTALL AND CONNECT YOUR WIFI CABLE MODEM, TAKE A MOMENT TO FAMILIARISE

YOURSELF WITH THE FRONT AND BACK PANELS OF THE MODEM.

WHAT DO THE LIGHTS MEAN?

1 2 3 4 5 6

1. TELEPHONE

1 AND 2

RJ-11 telephone ports connect to home telephone,

conventional telephones or fax machines

2. LAN Four RJ-45 Ethernet ports connect to the Ethernet port on your

PC or your home network

3. USB

Connects to a printer or mass storage device. This feature is

currently disabled. This can only be made active by a remote

software upgrade

Note: Your service does not support data connections via USB.

Please connect your computer via the Ethernet port to ensure

optimal connection speed

4. CABLE Coaxial Port connects to an active Cable signal from Optus

5. POWER

Connects your residential gateway to the AC power adapter that

is provided with your WiFi Cable Modem

Caution: Avoid damage to your equipment. Only use the power

supply that is provided with your modem

6. ON/OFF

SWITCH

Turns the device on or off. It is recommended that the device

remains on at all times

WHAT ARE THE PORTS AND SWITCHES?

BACK PANEL

The following picture shows the description and function of the back panel

components on your modem.

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Locate the WiFi settings on your computer or other device.

These will vary depending on the gadget you’re connecting to.

Give us a shout if you’re having trouble finding them.

Enter the WiFi Network Name (SSID) and Password that’s on

your WiFi card and voila, you’re good to go!

Heads-up: If you choose to customise these settings, your details

will be different to what is printed on your WiFi card. A factory

reset will reverse any settings you’ve customised, e.g. it will

change back to the WiFi Network Name and Password printed on

the WiFi card we sent you.

NOW THAT YOU’VE CONNECTED YOUR WIFI CABLE MODEM, YOU CAN

GET ON WITH SETTING UP ANY OTHER FEATURES YOU MIGHT NEED.

YOUR ACCOUNT

For information on managing your Optus Cable go to:

optus.com.au/helpme

CHANGING YOUR WIFI PASSWORD

If you wish to change your WiFi Cable Modem password, please follow the steps below:

1. Open your web browser and change the address to h t tp: / /19 2.168 .0.1

2. Enter the default username and password as follows:

Default Username: admin

Default Password: password

3. From the menu on the top click Administration and then select the management tab.

4. To change the password, type a new password and retype it in the Re-Enter New

Password box to confirm it. Then click Save settings to have the password changed.

5. Write down your new password and keep it safe. You may want to write it down with

the Settings Summary page if you printed it earlier.

Note: You will need to use this new password to access any of your WiFi Cable

Modem’s advanced features or to reconfigure your service. If you forget this

password you can reset your WiFi Cable Modem by pressing and holding the

reset button for five seconds. This will also delete any other customised settings

you have set.

MAN

YRCU

Keep me handy

your user information for wireless

Network name: (SSID):

Network Key:

Q. If I don’t have a landline phone with Optus, can I still use this WiFi Cable Modem to make

and receive phone calls with another provider?

A. Unfortunately no. But give us a bell on 1300 300 693 or visit your nearest

Optus Store and we’ll help you get hooked up.

Q. What should I do if I’m having trouble connecting?

A. Like any IT guru will tell you, first try restarting your modem by switching off the power on

the back, wait 10 seconds, then turn it back on again. Give it a few minutes to restart and

reset your connection. If you’re still having trouble, give us a shout on 1300 300 693.

Q. What if I can’t make or receive calls?

A. First, try restarting your modem by switching off the power on the back,

wait 10 seconds, then turn it back on again. Give it a few minutes to restart

and reset your connection. If you’re still having trouble, give us a shout on 1300 300 693.

Q. I’ve just received my shiny new modem. Do I need to call Optus first?

A. No. Just read the instructions and everything should be sweet.

Q. I’ve forgotten my WiFi password. What do I do?

A. Don’t panic! The default WiFi Network Name (SSID) and Password can be found

on the Wireless Information Card in the box. It’s also on the bottom of the modem.

If you’ve changed this, you can reset it to default by factory resetting your modem.

To do this, press the Factory Reset Button on the back for 7 seconds and wait for

the modem to reboot.

Q. I’ve forgotten the firmware password. What do I do?

A. The firmware can be accessed at http://192.168.0.1. The default username is ‘admin’

and password is ‘password’. If these don’t work, factory reset the modem by holding

the Factory Reset Button on the back for 7 seconds and wait for the modem to reboot.

Q. I need further help configuring the modem, for example with advanced WiFi features.

A. Tech-head huh? Download the full modem user guide at optus.com.au/helpme

GOT ANY ISSUES, PROBLEMS OR HEAD-SCRATCHERS?

IE

HP

WE HAVE FAITH THAT YOU CARRIED OUT

YOUR TASK SPLENDIDLY.

BUT, IN CASE YOU NEED A LITTLE HELP,

PLEASE CONTACT OUR CABLE TECHNICAL

SUPPORT AT 1300 300 693 OR VISIT

OPTUS.COM.AU/HELPME

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ME

OP TUS16714/1402302 (10/13)

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