NETGEAR GS724TPv2 Handbuch

Hardware Installation Guide

24-Port Gigabit (Hi-Power) PoE+ Ethernet

Smart Managed Pro Switch with 2 SFP Ports

and Cloud Management

GS724TPv2

GS724TPP

NETGEAR, Inc.

350 E. Plumeria DriveMarch 2020

San Jose, CA 95134, USA202-12037-02

Support and Community

Visit netgear.com/support to get your questions answered and access the latest

downloads.

You can also check out our NETGEAR Community for helpful advice at

community.netgear.com.

Regulatory and Legal

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français

canadien à https://www.netgear.com/support/download/.

(If this product is sold in Canada, you can access this document in Canadian French at

https://www.netgear.com/support/download/.)

For regulatory compliance information including the EU Declaration of Conformity, visit

https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at

https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the

device to your place of purchase within your return period.

Trademarks

Any non-NETGEAR trademarks are used for reference purposes only.

Revision History

CommentsPublish DatePublication Part

Number

We revised Single-function Reset button (model GS724TPv2) on page 16.

We revised Dual-function Factory Defaults button (model GS724TPv2) on

page 17.

We revised Multi-function Reset button (model GS724TPP) on page 17.

We revised PoE overview on page 20.

March 2020202-12037-02

We added model GS724TPP.

We added support for Insight.

We made minor changes to other sections.

December 2019202-12037-01

We removed information about the CD.September 2019202-11766-02

Initial publication.April 2017202-11766-01

24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports

Contents

Chapter 1 Introduction

Overview................................................................................................6

Management options...........................................................................6

Features.................................................................................................8

Safety instructions and warnings........................................................9

Chapter 2 Hardware Overview

Front panel..........................................................................................13

LEDs......................................................................................................14

Back panel...........................................................................................15

RJ-45 Ports for 10/100/1000BASE-T Ethernet connectivity..........15

SFP ports for fiber connectivity.........................................................16

Reset button and Factory Defaults button (model GS724TPv2)...16

Single-function Reset button (model GS724TPv2)....................16

Dual-function Factory Defaults button (model GS724TPv2)....17

Multi-function Reset button (model GS724TPP).............................17

Chapter 3 Applications

PoE overview.......................................................................................20

Connect PoE equipment in a business environment.....................21

Connect PoE equipment for surveillance and security..................22

Desktop switching..............................................................................23

Chapter 4 Installation

Step 1: Prepare the site......................................................................25

Step 2: Protect against electrostatic discharge..............................26

Step 3: Unpack the switch.................................................................26

Step 4: Mount or place the switch....................................................27

Mount the switch in a rack............................................................27

Place the switch on a flat surface.................................................28

Optional Step 5: Install an SFP transceiver module.......................28

Step 6: Connect devices to the switch’s RJ-45 ports.....................29

Step 7: Check the installation...........................................................30

Step 8: Apply AC power and check the LEDs.................................30

Step 9: Manage the switch................................................................31

Chapter 5 Troubleshooting

Troubleshooting chart.......................................................................33

PoE troubleshooting suggestions....................................................34

Additional troubleshooting suggestions.........................................34

24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports

Introduction

This hardware installation guide complements the installation guide that came with your

switch and applies to the NETGEAR 24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart

Managed Pro Switch with 2 SFP Ports and Cloud Management, model GS724TPv2 and

GS724TPP.

This hardware installation guide complements the installation guide that came with your

switch and applies the following NETGEAR Smart Managed Pro switch models:

•GS724TPv2. 24-Port Gigabit PoE+ Ethernet Smart Managed Pro Switch with 2 SFP

Ports and Cloud Management

•GS724TPP. 24-Port Gigabit Hi-Power PoE+ Ethernet Smart Managed Pro Switch

with 2 SFP Ports and Cloud Management

In this guide, both models are referred to as the switch.

The switch provides twenty-four Gigabit RJ-45 copper PoE+ ports with two dedicated

SFP fiber ports. Power over Ethernet (PoE) lets you provide power to PoE-capable

devices such as WiFi access points, VoIP phones, and IP security cameras so that you

do not need to use power supplies for those devices. The switch can supply up to 30W

PoE+ (IEEE 802.3at) to each port. The maximum PoE power budget across all active

PoE+ ports is 190W for model GS724TPv2 and 380W for model GS724TPP.

This chapter serves as an introduction to the switch and includes the following sections:

• Overview

• Management options

• Features

• Safety instructions and warnings

Note: For more information about the topics that are covered in this manual, visit the

support website at netgear.com/support/.

Note: For technical specifications, see the data sheet at

netgear.com/business/products/switches/managed. For switch documentation, visit

netgear.com/support/download.

Overview

The switch provides twenty-four 10/100/1000BASE-T RJ-45 copper ports that support

nonstop 10/100/1000M Layer 2 and Layer 3 networks. All RJ-45 ports support PoE+.

Two additional ports can accept small form-factor pluggable (SFP) gigabit interface

converters (GBICs) for 1G fiber connectivity.

Note: For information about application samples, see Applications on page 19.

You can install the switch freestanding or rack mounted in a wiring closet or equipment

room. The switch is IEEE compliant and offers low latency. All ports can automatically

negotiate to the highest speed, which makes the switch very suitable for a mixed

environment with Fast Ethernet and Gigabit Ethernet.

Use Category 5e (Cat 5e) or higher-rated Ethernet cables terminated with RJ-45

connectors to make Gigabit connections.

Management options

The switch provides management options that let you discover the switch on the network

and configure, monitor, and control the switch:

•Local browser–based management interface. By default, the management mode

of the switch is set to Directly Connect to Web Browser Interface, which lets you

access the local browser–based management interface (in this guide referred to as

the local browser interface). In this mode, you can change all settings of the switch.

For more information about the local browser interface, see the user manual, which

you can download from netgear.com/support/download/.

Note: If you plan to use the NETGEAR Insight app or Insight Cloud portal to manage

the switch, we recommend that you do not use the local browser interface to change

settings that are Insight manageable because they would not be synchronized with

Insight or to the network location and other devices to which you assigned the switch.

•NETGEAR Insight app and Insight Cloud portal. If you set the management mode

of the switch to NETGEAR Insight Mobile App and Insight Cloud Portal, you can use

the following applications to manage the switch remotely:

-NETGEAR Insight app. With the NETGEAR Insight app, you can discover the

switch on the network and add the switch to the NETGEAR Insight app so that

you can set up the switch in the network and manage and monitor the switch

remotely from your smartphone or tablet. You can choose from four methods to

Hardware Installation Guide6Introduction

24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports

add the switch to the NETGEAR Insight app: You can scan your network for the

switch, scan the QR code or the barcode of the switch, or add the serial number

of the switch.

-Insight Cloud portal. As an Insight Premium or Insight Pro subscriber, you can

use the NETGEAR Insight Cloud portal to set up the switch in the network, perform

advanced remote setup, configuration, and management, monitor the switch,

analyze the switch and network usage, and, if necessary, troubleshoot the switch

and the network.

For more information about NETGEAR Insight, visit netgear.com/insight and see the

NETGEAR knowledge base articles at netgear.com/support.

By default, the management mode is set to Directly Connect to Web Browser Interface

(which is the same as the local browser interface). Note the following about changing

the management mode:

•Changing to NETGEAR Insight Mobile App and Insight Cloud Portal mode. The

first time that you change to this mode, the switch is set to factory default settings

so that you can manage the switch using the Insight app or the Insight Cloud portal.

However, if you added the switch to a network on the Insight app or Insight portal

before, all Insight-manageable device settings are returned to the last configuration

saved on the cloud server, including the switch password (that is, the password is

reset to the Insight network password).

Note: If you use the NETGEAR Insight app or the Insight Cloud portal, you can

temporarily change the management mode of the switch back to Directly Connect

to Web Browser Interface and access the local browser interface for settings that are

not Insight-manageable, for complex tasks such as integrating with an existing

network of devices that are not managed through Insight, and for debugging

purposes. When you are done, you can change the management mode back to

NETGEAR Insight Mobile App and Insight Cloud Portal.

•Changing back to Directly Connect to Web Browser Interface mode. The

NETGEAR Insight Mobile App and Insight Cloud Portal management mode is disabled

and the current Insight-manageable device settings are saved to the cloud server.

Any changes that you make using the Directly Connect to Web Browser Interface

management mode are not saved to the cloud server.

Hardware Installation Guide7Introduction

24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports

Features

The switch supports the following key hardware features:

•24 PoE+ Gigabit Ethernet ports.

•2 dedicated SFP fiber ports.

•PoE support:

- 24 PoE+ (802.3at) ports

-Total PoE power budget of 190W for model GS724TPv2 and 380W for model

GS724TPP

•MAC table size of 8K.

•Variable speed fan that can lower the noise level during low temperatures.

•Acoustic noise is equal to or less than 33 dBA (at 25°C) for model GS724TPv2 and

36.1 dBA (at 25°C) for model GS724TPP

•52 Gbps full-duplex, nonblocking switch fabric.

•Includes 19-inch rack-mount kit for rack installation.

•Full compatibility with IEEE standards:

- IEEE 802.3 Ethernet

- IEEE 802.3u 100BASE-T

- IEEE 802.3z Gigabit Ethernet 1000BASE-SX/LX

- IEEE 802.3ab 1000BASE-T

- IEEE 802.3i 10BASE-T

- IEEE 802.1Q VLAN tagging

-IEEE 802.3x Full-duplex flow control

- IEEE 802.3ad Link aggregation (LAG with LACP)

- IEEE 802.1ab LLDP

-IEEE 802.1p Class of Service (QoS)

- IEEE 802.1D Spanning Tree Protocol (STP)

- IEEE 802.1s Multiple Spanning Tree Protocol (MSTP)

- IEEE 802.1w Rapid Spanning Tree Protocol (RSTP)

- IEEE 802.1x RADIUS network access control

-IEEE 802.3az Energy Efficient Ethernet (EEE)

Hardware Installation Guide8Introduction

24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports

•AutoSensing and autonegotiating capabilities for all ports.

•Auto Uplink technology is supported on all ports.

•Automatic address learning function to build the packet-forwarding information

table. The table contains up to 8K Media Access Control (MAC) addresses.

•Store-and-forward transmission to remove bad packets from the network.

•Active flow control to minimize packet loss and frame drops.

•Half-duplex backpressure control.

•Per-port status LEDs and system status LEDs.

•NETGEAR green power-saving features:

-Energy efficiency mode that fully conforms to the IEEE802.3az standard

- Per-port automatic change to a lower power mode when the port link is down

Safety instructions and warnings

Use the following safety guidelines to ensure your own personal safety and to help

protect your system from potential damage.

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,

observe the following precautions:

•This product is designed for indoor use only in a temperature-controlled and

humidity-controlled environment. For more information, see the environmental

specifications in the appendix or the data sheet.

Any device that is located outdoors and connected to this product must be properly

grounded and surge protected.

Failure to follow these guidelines can result in damage to your NETGEAR product,

which might not be covered by NETGEAR’s warranty, to the extent permissible by

applicable law.

•Observe and follow service markings:

- Do not service any product except as explained in your system documentation.

Some devices should never be opened.

-If applicable to your device, opening or removing covers that are marked with

the triangular symbol with a lightning bolt can expose you to electrical shock.

We recommend that only a trained technician services components inside these

compartments.

Hardware Installation Guide9Introduction

24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports

•If any of the following conditions occur, unplug the product from the electrical outlet

and replace the part or contact your trained service provider:

- Depending on your device, the power adapter, power adapter cable, power

cable, extension cable, or plug is damaged.

-An object fell into the product.

- The product was exposed to water.

- The product was dropped or damaged.

-The product does not operate correctly when you follow the operating

instructions.

•Keep your system away from radiators and heat sources. Also, do not block cooling

vents.

•Do not spill food or liquids on your system components, and never operate the

product in a wet environment. If the system gets wet, see the appropriate section in

your troubleshooting guide, or contact your trained service provider.

•Do not push any objects into the openings of your system. Doing so can cause fire

or electric shock by shorting out interior components.

•Use the product only with approved equipment.

•If applicable to your device, allow the product to cool before removing covers or

touching internal components.

•Operate the product only from the type of external power source indicated on the

electrical ratings label. If you are not sure of the type of power source required,

consult your service provider or local power company.

•To avoid damaging your system, if your device uses a power supply with a voltage

selector, be sure that the selector is set to match the power at your location:

-115V, 60 Hz in most of North and South America and some Far Eastern countries

such as South Korea and Taiwan

- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan

-230V, 50 Hz in most of Europe, the Middle East, and the Far East

•Be sure that attached devices are electrically rated to operate with the power available

in your location.

•Depending on your device, use only a supplied power adapter or approved power

cable:

If your device uses a power adapter:

-If you were not provided with a power adapter, contact your local NETGEAR

reseller.

Hardware Installation Guide10Introduction

24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports

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