Nortel Meridian M3900 Bedienungsanleitung

555-4001-136

Meridian SL-100

M3900 Meridian Digital

Telephones

Reference Guide

MSL17 Standard 05.06 May 2002

Test this out

Meridian SL-100

M3900 Meridian Digital Telephones

Reference Guide

Publication number: 555-4001-136

Product release: MSL17

Document release: Standard 05.06

Date: May 2002

Printed in the United States of America.

NORTEL NETWORKS CONFIDENTIAL: The information contained in this document is the property of Nortel Net-

works. Except as specifically authorized in writing by Nortel Networks, the holder of this document shall keep the information con-

tained herein confidential and shall protect same in whole or in part from disclosure and dissemination to third parties and use

same for evaluation, operation, and maintenance purposes only. Changes or modifications to the Meridian SL-100 without the

express consent of Nortel Networks may void its warranty and void the user’s authority to operate the equipment.

Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as

progress in engineering and manufacturing may warrant.

*Nortel Networks, the Nortel Networks logo, the Globemark, Unified Networks, DMS, MAP, Meridian, MSL, Nortel, Northern

Telecom, NT, SL-100, and SuperNode are trademarks of Nortel Networks.

Meridian SL-100 M3900 Meridian Digital Telephones Reference Guide

Publication history

May 2002 Version 05.06, MSL17, Standard. Updated after additional review

comments received. New firmware management chapter added.

May 2001 Version 04.02, MSL15, Standard. Thisversion of the document applies

to the MSL15 software release.

vi Publication history

555-4001-136 Standard 05.06 May 2002

Meridian SL-100 M3900 Meridian Digital Telephones Reference Guide

vii

Contents

About this document xi

M3900 series general description 13

Purpose 13

Introduction 13

Minimum firmware requirements 13

Minimum EIPE load requirements 14

Programmable line/feature keys (self-labeled) 14

Programmable feature keys (self-labeled) 14

Context-sensitive softkeys 15

Release 3 enhancements 15

Full Duplex Handsfree capability 15

One-button feature access keys 15

Pause in Dialing Strings 16

Call Forward enhancement 16

Special Character handling 17

31-Digit Dialing 17

Secondary DN dialing with Directories 17

Password clear 19

Full icon support 19

Service orders 19

Flash download 19

Optivity Telephony Manager for Meridian SL-100 2.0 19

Meridian Digital Group Listening (GLISTEN) 20

Interactions 21

Data schema 21

Password reset 21

Desktop directory number download 22

Limitations and restrictions 22

Interactions 22

Data schema 22

Feature keys 23

Purpose 23

Fixed feature keys 23

viii Contents

555-4001-136 Standard 05.06 May 2002

Feature codes and abbreviations 27

Purpose 27

Code summary 27

M3901 telephone set 33

Purpose 33

M3901 feature description 33

Feature card 34

Message Waiting and Call Status Indicator (MWI) 35

Feature Activation Indicator (FAI) 35

Line key 35

Goodbye key 35

Hold key 35

Compatible features 35

M3901 key configuration 35

M3902 telephone set 37

Purpose 37

M3902 feature description 37

Message waiting indicator (MWI) 39

Display 39

Keys 40

Compatible features 41

M3903 enhanced telephone 43

Purpose 43

M3903 general description 43

Message Waiting and Call Status Indicator (MWI) 45

Info line 46

Text line 46

Label line 46

Keys 46

Compatible features 48

M3904 professional telephone 49

Purpose 49

M3904 feature description 49

Message Waiting Indicator (MWI) 52

Info line 52

Text line 52

Label line 52

Keys 52

Key-based Access Expansion Module (KBA) and Display-based Access Ex-

pansion Module (DBA) 55

Compatible features 55

Contents ix

Meridian SL-100 M3900 Meridian Digital Telephones Reference Guide

M3905 ACD telephone 57

Purpose 57

M3905 feature description 57

Message Waiting Indicator (MWI) 60

Handset (optional) 60

Keys 60

Key-based access expansion module (KBA) and DBA support 63

Compatible features 63

Hardware options 65

Purpose 65

Accessory availability 65

Accessory descriptions 66

Handset option for the M3905 66

Alternate key caps for the M3905 66

Headset options 66

Meridian External Alerter and Recording Interface (MEARI) 66

Analog Terminal Adapter (ATA) 67

Accessory Connection Module (ACM) 68

Key-based Access Expansion Module (KBA) 68

Display-based Expansion Module (DBA) 69

Personal Directory PC Utility 70

Telephone wall mount kit 71

Full Duplex Handsfree Accessory 72

Installation 73

Purpose 73

M3900 series Meridian digital telephones 73

Telephone positions 73

Changing the telephone position 73

Changing the telephone angle 74

Wall mounting the telephone 74

Headset consideration 75

Accessory Connection Module (ACM) 75

Installing the ACM into the footstand 76

Analog Terminal Adapter (ATA) 77

Meridian External Alerter and Recording Interface (MEARI) 80

Loud ringer connected to the MEARI 81

MEARI desktop recording device 81

MEARI call in progress indicator 82

Remote voice recording using call status 82

Troubleshooting 83

Key-based Expansion Module Accessory (KBA) 84

Configure the Meridian SL-100 for the KBA 86

Display-based Expansion Module Accessory 87

Configure the Meridian SL-100 for the DBA 88

Personal Directory PC Utility 88

Open the Personal Directory PC Utility 90

Select a Personal Directory PC Utility port 90

x Contents

555-4001-136 Standard 05.06 May 2002

The Personal Directory PC Utility interface 91

On-line help 92

Create a Personal Directory 92

Modify a Personal Directory 93

Add names and telephone numbers 93

Delete a character or single digit 94

Cut or copy between Personal Directories 94

Delete a directory entry 95

Save or Export the Personal Directory file 95

Program (download) the Personal Directory 95

Handset option for the M3905 Call Center Telephone 96

Installation of the cradle 97

Alternate key caps for the M3905 97

Full Duplex Handsfree (FDHF) Accessory on the M3904 98

Prerequisites 99

Operating parameters 99

Status light indicator 100

Meridian SL-100 configuration procedures 100

Features, firmware, and software management 101

Purpose 101

Features and software 101

System software 101

M3900 telephone sets and accessories minimum firmware and release

numbers 103

Firmware download process overview 105

Firmware files location 105

Nortel Networks Optivity Telephony Manager for Meridian SL-100, 2.0 firm-

ware download 107

M3900 firmware download process 110

Procedures 111

Environmental, power, and safety considerations 127

Purpose 127

Temperature and humidity 127

Power consumption 128

Line engineering 128

Accessory environmental information 129

Meridian External Alerter and Recording Interface 129

Accessory Connection Module 129

Safety and electromagnetic compatibility 130

List of terms 131

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