Novell DATA SYNCHRONIZER - 07-2010 Bedienungsanleitung

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AUTHORIZED DOCUMENTATION

Novell Data Synchronizer Administration Guide

Data Synchronizer

July 26, 2010

Administration Guide

novdocx (en) 16 April 2010

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4Novell Data Synchronizer Administration Guide

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Contents 5

Contents

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About This Guide 7

1 Managing the Synchronizer Services 9

1.1 Managing the Data Synchronizer Services Collectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.2 Managing the Synchronizer Services Individually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.2.1 Managing the Sync Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.2.2 Managing the Config Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.2.3 Managing the Web Admin Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

1.2.4 Managing the Connector Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2 Accessing Synchronizer Web Admin 13

2.1 As the Synchronizer Administrator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

2.2 As a Synchronizer User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

3 Managing Your Synchronizer System 15

3.1 Configuring Synchronizer Web Admin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3.1.1 Searching Multiple LDAP Contexts for Users and Groups . . . . . . . . . . . . . . . . . . . . 15

3.1.2 Setting Up Multiple Synchronizer Administrator Users . . . . . . . . . . . . . . . . . . . . . . . 16

3.1.3 Adjusting the Synchronizer Web Admin Polling Rate for Groups . . . . . . . . . . . . . . . 17

3.1.4 Adjusting the Synchronizer Web Admin Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

3.1.5 Changing the Synchronizer Web Admin Port Number . . . . . . . . . . . . . . . . . . . . . . . 18

3.1.6 Configuring Synchronizer Web Admin for a Specific Language . . . . . . . . . . . . . . . . 18

3.2 Configuring the Sync Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.2.1 Enabling Caching for Troubleshooting Purposes . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

3.2.2 Selecting a Log Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

3.2.3 Enabling Per-User Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.2.4 Configuring Database Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3.3 Monitoring the Sync Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

3.4 Working with Synchronizer Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

3.4.1 Log File Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

3.4.2 Sync Engine Log File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

3.4.3 Config Engine Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

3.4.4 Web Admin Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

3.4.5 Connector Manager Log File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

3.4.6 Per-User Log Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3.4.7 Flatfile Connector Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

3.4.8 Collect Logs Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3.5 Changing the Synchronizer Database Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4 Managing Connectors 33

4.1 Managing User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

4.1.1 Adding a User Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

4.1.2 Deleting a User Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

4.2 Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

4.2.1 Changing a User’s Application Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

4.2.2 Adding a User to a Connector in Synchronizer Web Admin . . . . . . . . . . . . . . . . . . . 35

4.2.3 Adding a User to a Connector through an LDAP Group . . . . . . . . . . . . . . . . . . . . . . 36

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4.2.4 Customizing a User’s Synchronization Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

4.2.5 Deleting a User from a Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

4.3 Managing Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

4.3.1 Adding a Group to a Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

4.3.2 Deleting a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

4.4 Auditing User Synchronization Activity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

4.5 Customizing General Connector Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

4.5.1 Controlling Connector Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4.5.2 Configuring Connector Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4.5.3 Controlling Connector Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

4.6 Customizing Connector-Specific Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

5 Securing Your Synchronizer System 43

5.1 Security Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

5.1.1 Securing Communication with the LDAP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

5.1.2 Securing Communication between the GroupWise Connector and the GroupWise

POA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

5.1.3 Securing Communication between the Mobility Connector and Mobile Devices . . . . 43

5.1.4 Selecting a Specific Version of SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

5.2 Security Policies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

5.2.1 Securing Your Synchronizer Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

5.2.2 Securing Your Synchronizer System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

A Troubleshooting 49

About This Guide 7

novdocx (en) 16 April 2010

About This Guide

The Novell Data Synchronizer Administration Guide helps you to manage your Synchronizer system

after you have set it up. The guide is divided into these sections:

Chapter 1, “Managing the Synchronizer Services,” on page 9

Chapter 2, “Accessing Synchronizer Web Admin,” on page 13

Chapter 3, “Managing Your Synchronizer System,” on page 15

Chapter 4, “Managing Connectors,” on page 33

Chapter 5, “Securing Your Synchronizer System,” on page 43

Appendix A, “Troubleshooting,” on page 49

Audience

This guide is intended for network administrators who manage a Data Synchronizer system.

Feedback

We want to hear your comments and suggestions about this manual and the other documentation

included with this product. Please use the User Comment feature at the bottom of each page of the

online documentation, or go to www.novell.com/documentation/feedback.html and enter your

comments there.

Additional Documentation

For additional Data Synchronizer documentation, see the following documentation provided at the

Novell Data Synchronizer Documentation Web site (http://www.novell.com/documentation/

datasynchronizer1).

Novell Data Synchronizer Mobility Pack Readme

Novell Data Synchronizer installation and administration guides

For additional Data Synchronizer connector documentation, see the following documentation

provided at the Novell Data Synchronizer Connectors Documentation Web site (http://

www.novell.com/documentation/datasync_connectors1).

Connector Readmes

Connector Quick Starts

Connector installation and configuration guides

8Novell Data Synchronizer Administration Guide

novdocx (en) 16 April 2010

Managing the Synchronizer Services

novdocx (en) 16 April 2010

Managing the Synchronizer

Services

For an overview of the Novell Data Synchronizer services, see:

“Data Synchronizer Product Overview” in the Novell Data Synchronizer Mobility Pack

Installation Guide

“Data Synchronizer Product Overview” in the Novell Data Synchronizer Installation Guide

The Synchronizer services are managed on the command line in a terminal window.

IMPORTANT: The Synchronizer services must always run as the Linux

root

user.

Section 1.1, “Managing the Data Synchronizer Services Collectively,” on page 9

Section 1.2, “Managing the Synchronizer Services Individually,” on page 9

1.1 Managing the Data Synchronizer Services

Collectively

Use the following command as

root

to check the status of the Synchronizer services:

rcdatasync status

Use the following commands as

root

to manually start and stop all the Synchronizer services:

rcdatasync start

rcdatasync restart

rcdatasync stop

IMPORTANT: After restarting the Synchronizer services, you must manually restart all connectors

in Synchronizer Web Admin. Always start the GroupWise Connector first before any other

connectors.

1.2 Managing the Synchronizer Services

Individually

If you manage the Synchronizer services individually, they should be started in the following order:

Config Engine

Sync Engine

Connector Manager

The Synchronizer services should be stopped in the following order:

Connector Manager

10 Novell Data Synchronizer Administration Guide

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Sync Engine

Config Engine

You can start and stop Web Admin at any time, as long as the other Synchronizer services are

running.

Each Synchronizer service has its own set of commands:

Section 1.2.1, “Managing the Sync Engine,” on page 10

Section 1.2.2, “Managing the Config Engine,” on page 10

Section 1.2.3, “Managing the Web Admin Service,” on page 10

Section 1.2.4, “Managing the Connector Manager,” on page 10

1.2.1 Managing the Sync Engine

Use the following command as

root

to check the status of the Sync Engine:

rcdatasync-syncengine status

Use the following commands as

root

to manually start and stop the Sync Engine:

rcdatasync-syncengine start

rcdatasync-syncengine restart

rcdatasync-syncengine stop

1.2.2 Managing the Config Engine

Use the following command as

root

to check the status of the Config Engine:

rcdatasync-configengine status

Use the following commands as

root

to manually start and stop the Config Engine:

rcdatasync-configengine start

rcdatasync-configengine restart

rcdatasync-configengine stop

1.2.3 Managing the Web Admin Service

Use the following command as

root

to check the status of the Web Admin service:

rcdatasync-webadmin status

Use the following commands as

root

to manually start and stop the Web Admin service:

rcdatasync-webadmin start

rcdatasync-webadmin restart

rcdatasync-webadmin stop

1.2.4 Managing the Connector Manager

Use the following command as

root

to check the status of the Connector Manager:

rcdatasync-connectors status

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