ALARM REASON SOLUTION
The set is not fitted or
is fitted incorrectly Reinsert the giving set as per instructions
The pressure sensor
is dirty Clean the sensors and reinsert cassette
Door is broken, cracked
or not closed
Make sure the door is closed
Tape door to pump tightly to continue
feeding and call your Nutricia Homeward
Customer Service team to arrange for a
replacement
Flow rate has not been
programmed
Make sure the correct flow rate is
programmed
The pump has been
paused for three or
more minutes
By pressing the START/STOP button
to silence the alarm, a further three
minute pause commences. When ready
to restart feeding press the START/
STOP button
Air bubble in the giving
set
Disconnect the giving set from the
feeding tube and hold over a clean
container. Press the FILL SET button until
the air bubble has passed out of the giving
set. Press FILL SET to stop, reattach to
feeding tube and press START
The bag of feed is empty
If further feeding is required, replace
the empty bag of feed and recommence
feeding. If you need to rell the
giving set with feed, follow solution
instructions for “air bubble in the giving
set”. If required dose delivered, switch
off pump and discard feed and giving
set as per training
The air sensor is dirty Clean the sensor area following the
cleaning guidelines
DOOR
PUSH
START
AIR
NO SET
PROG
