Olivetti D-COLOR MF254 Gebrauchs- und Pflegehandbuch

Olivetti UK Tech Support

Subject :- Board Replacement

Procedure

Model:- MF254 /

MF304 / MF364

Date:- 08-03-2016

Background

To assure correct MFPB replacement in the field this document has been created in collaboration with our

colleagues from BAU. We like to share with you. It provides a Step-by-Step type MFP board replacement

procedure. We hope it will help to minimize problems due to not clearly understandable information provided in

the Service Manual

The products C368/C308/C258 are successors of C364e/C284e/C224e. They share much common functionality.

However, these models are new generation models, and the design is quite different from the previous models.

The structure of the electrical boards is one of main differences.

When a MFPB is replaced extra care is needed.

MFPB Replacement Procedure

1. Turn main power OFF

2. Remove the original (faulty) MFP board from the main body

3. Remove the original eMMC, 2 x EEPROMs, RAM module from the original board, and put those on the

new MFP board Notes:

2 x EEPROMs needed to be positioned correctly. The top one needs to put on the top of the MFP board.

The bottom one needs to put at the bottom. Also, the directions of those EEPROMs need to be correct.

Marking on EEPROMs before removing is recommended.

4. Install the new MFPB assembled with original eMMC, 2 x EEPROMs, RAM module

5. Install the original HDD back into the system

6. Plug a USB memory which contains firmware into the USB port near Control Panel Notes:

“FW0002” folder needs to be saved in the root directly of the USB memory.

7. Push and hold “Stop” button on the Control Panel while turning the main power ON

8. Hold it until a black dot appears at the top right corner of the touch panel

9. Wait until Firmware Update Screen appears (it would take about 2 minutes)

10. After Firmware Update Screen appears, touch [Machine Type] and input the correct value in [Machine]

and [Type]. Do not forget to touch [Fix] after inputting the values.

Refer to the table below for the values.

First 4 digits of S/N

A7PU

A7PY

A7R0

[Machine]

[Type]

11. Touch “Start”

Wait until the firmware update process is completed (it would take 2-3 minutes)

12. Once it is completed (the “Start” button will be lit in blue), remove the USB memory and turn the main

power OFF/ON

13. Wait until the machine completes the boot up

14. The machine will detect a fault, and may re-boot itself several times Notes:

Although Service Manual describes “C-D390 code will appear”, the code may not appear. Another fault

code (most likely C-FA14) would appear instead of C-D390.

Olivetti UK Tech Support

Subject :- Board Replacement

Procedure

Model:- MF254 /

MF304 / MF364

Date:- 08-03-2016

15. When C-FA14 or another fault code appears, enter the Service Mode, and perform [Logical Format] of

HDD

[State Confirmation] [Memory/Storage Adjustment] 2/2 page [Format] 

[Logical Format]

16. After “Please turn the main switch off and on” message appears, turn the main power OFF/ON

17. In case C-D390 appears after step13, touch [Recover Data] and [Yes]

When “Turn the main switch OFF and ON” message appears, turn the main power OFF/ON

Required check after recovery

Because the settings can be different after the recovery the following items have to be checked and corrected

•Select “Others2” in [Marketing Area]

[Service Mode] [System1] [Marketing Area]

•Set the installed Document Feeder in [ADF Settings]

[Service Mode] [System2] 2/3 page [ADF Settings]

•Set [Date & Time]

[Service mode] “Stop”, “1”, “1”, “4”, “4”, “C” [Date & Time Set]

Touch [Entry] of [Date & Time Set]. Touch [Apply]

Confirmation Screen will appear. Touch [OK] and then [END]

•HDD setting set to "Set" in Service Mode

•Ask the customer to confirm if non-standard Administrator Password was used before, and set the correct

password in the machine.

•Software Switch Settings could be changed to factory default. Check the Software Switch Settings if the

machine had unique settings.

•Check the Network settings.

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