Omron HEM--790IT Bedienungsanleitung

OmronHEM790ITBloodPressureMonitorTroubleshootingGuide

Thisguidewillhelpyousolveproblemsthatmayoccurwhenyou'reusingyourOmronBloodPressure

MonitororuploadingdatafromittoyourHealthVaultaccount.Youmayfinditusefulalsotoreferto

theprintedinstructionsthatcamewithyourdevice.

TroubleshootingTips

ProblemPossibleCausesSolutions

EnsuretheUSBcableisproperlyplugged

intothecomputerandthedevice.

BloodPressureMonitor

statusinConnectionCenter

shownas‘Yourdeviceisn’t

connected’

Connectionisnotwell

establishedDisconnecttheUSBcableandthe

reconnectit,thenwaitseveralseconds

1. DisconnecttheUSBcable.

2. Makesurethedeviceisturnedoff

bypressingstart/stop.

3. ReconnecttheUSBcable

Ifyouconnectyourcablemorethan20

secondsafteryoutakeareading,

ConnectionCentermaynotdetectit.If

ConnectionCenterdoesnotdetectit,

pleasedisconnectthecableandreconnect

itagain.

Therearemeasurements

onyourbloodpressure

devicebuttheyarenot

uploadingwhenthedevice

isconnected

Computeranddevicemight

beoutofsync

MakesuretheBloodPressureMonitor

selectorisswitchedtothecorrectuser(A

orB).NOTE:YoucanconfigureConnection

CentertouploaddatafromAorBorboth.

Poweroff

Checkthatthedeviceisturnedon.

Ifrunningfromawalloutlet,checkthatthe

cordisattachedtoboththedeviceand

outlet.

Devicedisplayisblank.

Nobatterypower

Replacebatteries,referringtothebattery

installationinstructions.



Checkforproperplacementofthebattery

polarities(+and–symbols).

Errorintaking

measurements

Reviewtheinstructionsfortakinga

measurement.

Bloodpressure

measurementsare

unexpectedlyhighorlow.



Bloodpressurecanfluctuatethroughout

thedayforanumberofreasons.Ifyou

observefluctuationsoutsidetherangeyour

doctorhasdefinedasnormalforyou,you

mayrequirepromptattention.Contact

yourdoctor.



DeviceErrors

ErrororsymbolCauseResolution

Deviceshows“EE” Cuffisunder‐inflated,orhas

notbeenappliedcorrectly.

Deviceshows

"E

E"verticallyintwolines

Cuffisover‐inflated.

SingleMode:

Themonitorwillattempt1reading.



TrueRead™Mode:

Themonitorwillattemptupto5times



Aftertheautomaticattempts,remove

thearmcuff.Read,“Takinga

Measurement”intheinstructionmanual.

Takeanothermeasurement.

Monitorcouldnotdetect

pulsewave.

Deviceshows‘E’Airplugisnotconnected

Checkairplugconnection.Takeanother

measurementandremainstilluntilthe

measurementiscomplete.

Deviceshows“Battery

picturewithacrossmark”

BatteriesarewornReplacethefourbatteries.

Referto“BatteryInstallation”inthe

instructionjmanual.

NoPower



NoDisplayappearsonthe

unit

Poweroff

Checkthatthedeviceisturnedon.



Checkthebatteryinstallationforproper

placementofthebatterypolarities.



Replaceallfourbatterieswithnewones.



Ifrunningfromawalloutlet,checkthat

thecordisattachedtoboththedevice

andoutlet



Ifyouhaveaproblemwithyourdevicethatthisinformationdoesnotsolve,please:

¾Refertotheprintedinstructionsthatcamewithyourdevice.

¾PhoneOmronCustomerService:1(800)634‐4350

¾Gotohttp://www.omronhealthcare.com

TroublewithMicrosoft®HealthVaultConnectionCenteroryour

HealthVault™account?

IfyourdeviceisworkingcorrectlyandyouarehavingproblemsusingyourHealthVaultConnection

CentersoftwareorconnectingtoyourHealthVaultaccount,goto:

http://healthvault.com/help.html

Hereyou'llbeabletoaccessHealthVaultConnectionHelpandFAQsandHealthVaultaccountHelp.



Fordevicetroubleshootingtips,goto:http://support.microsoft.com/kb/943236



IfyouhavequestionsthatarenotansweredbyHealthVaultHelp,goto:

http://www.healthvault.com/support

Hereyou'llbeabletosubmitarequestforsupporttotheHealthVaultteam.



ForgeneralMicrosoftsupport,gotohttp://support.microsoft.com/



Microsoft,HealthVaultandtheHealthVaultlogoaretrademarksoftheMicrosoftgroupofcompanies.

Allothertrademarksarepropertyoftheirrespectiveowners.Portionsofthismaterialare©2009

MicrosoftCorporation.Allrightsreserved.

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