Osram Lightify Bedienungsanleitung

Operation manual – LIGHTIFY®Home ONBOARDING 1

The LIGHTIFY®Home ONBOARDING Guide helps you with the ﬁrst

onboarding steps. Discover more at our website osram.com/lightify-4you.

Please use our Customer Support [email protected] for further help

about the LIGHTIFY®system!

LIGHTIFY®Home

ONBOARDING Guide 2018

Light is OSRAM

www.osram.com/lightify-4you

Operation manual – LIGHTIFY®Home ONBOARDING 2

LIGHTIFY®Home ONBOARDING |What you need to get started?

Download the

LIGHTIFY®App now!

LIGHTIFY®

GATEWAY

Please note:

• Check the transmission frequency of your router:

you can integrate LIGHTIFY®at 2.4 GHz.

• Change default (automatic selection) from 1 to 10 because

channels 11, 12, 13 are unfortunately not supported.

LIGHTIFY®Home ONBOARDING –

What you need to get started?

3Operation manual – LIGHTIFY®Home ONBOARDING

Please choose

“Get started”

“Create your

Account”. Register your

name, e-mail address,

password min. 6

characters and press

“create your account”.

You will receive an

activation code to

your e-mail address

Scan the QR code of

the Gateway or type

in the serial number

(S/N) found on the

back side.

Welcome to

LIGHTIFY®:

Check your e-mail

mailbox and type in

the activation code

per copy/paste.

Please note:

• Use the right password length

of min. 6 characters only

• If you didn’t recieve the

activation code, please

check your SPAM folder

(the code is only available

for 60 minutes)

If you still don’t get the code,

please try again with a new

e-mail address or write an e-mail

to our customer support:

[email protected].

(please add

a picture of the back side off the

Gateway & the S/N Nr.)

1 2

3 4

LIGHTIFY®Home ONBOARDING – First Steps on the App

LIGHTIFY®Home ONBOARDING |First Steps on the App

4Operation manual – LIGHTIFY®Home ONBOARDING

Further information:

If the Gateway is already

connected to your Home Wi-Fi,

it will not show up on your

phone's Wi-Fi list.

Please note:

If you change your Router,

please continue with the following

information on following page.

“Reset”:

Press the button on the Gateway

for 5 seconds to reset

the Gateway. Afterwards, you

can start the ONBOARDING

process as usual.

Install the Gateway

Plug in your LIGHTIFY®

or compatible ZigBee

devices.

Please switch your

lamps off/on again.

When the product is

integrated into the

system, it blinks once.

For integration of other

devices, switches,

sensors and products,

follow the app guide.

Connect the

Gateway with your

Wi-Fi (WLAN) network

This process takes a

few seconds, up to

one minute.

In case that a device

does not show up in

the list, please switch

it off/on again.

Note: Lights can

always be added at

any time.

5 6

LIGHTIFY®Home ONBOARDING |First Steps on the App

If there are no networks in the list,

please go to “other networks” and

insert your Wi-Fi router.

Connection.

No connection.

Please check the FAQ's

or get in contact with our

customer support

[email protected]

(please send us a picture

of the back side of the

Gateway or S/N number).

You’ve replaced your router and cannot connect to your Gateway!

Please proceed as follows:

1. Write down the Gateway SSID and password from the back side of your Gateway.

2. The Gateway Wi-Fi will appear for about 60 seconds after power up and will be

shown in the list of available networks in your phone’s settings. Now you can

connect your smart device to the LIGHTIFY®Gateway (SSID and password are

listed on the back of your Gateway).

3. Once you are connected to the LIGHTIFY®Gateway, you can start the app as usual.

4. Finally, follow the instructions under: “Settings -> General Settings

-> Gateway Connection”.

You can ﬁnd further information in our FAQ’s or by asking our

customer support [email protected]

Having trouble getting LIGHTIFY®to work

after replacing routers? Here’s what you can do:

ONBOARDING is ﬁnished. Please use our app guide for your settings.

Operation manual – LIGHTIFY®Home ONBOARDING

LIGHTIFY®Home ONBOARDING |Trouble shooting

www.osram.com/lightify-4you

G15026984 07.0 3.18

C10492720

Contact:

OSRAM GmbH

Business Unit Digital Systems LIGHTIFY

Parkring 33

85748 Garching

Postal address: Gutenbergstraße 25, Garching

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