Panasonic KX-HNC850 Bedienungsanleitung

Information and Troubleshooting Guide

Home Monitoring Camera with Ambient Light

HomeHawk FLOOR

Model No� KX-HNC850

Thank you for purchasing a Panasonic product�

Please read this document before using the unit and save it for future reference�

HNC850_ITG_(en-en)_0208_ver.070.pdf 1 2019/02/08 17:02:22

How do I access the User’s Guide? �� 3

Part names and functions �� 4

Resetting the camera�� 5

Battery installation (for power backup) �� 7

About this system�� 8

Privacy and rights of portrait �� 8

Security cautions�� 8

For your safety�� 9

For best performance �� 11

FCC and other information�� 12

Specications�� 16

Troubleshooting (Initial setup by Easy Setup) �� 17

Troubleshooting (Initial setup by Manual Setup)�� 19

Troubleshooting (Connection) �� 21

Troubleshooting (Sensors)�� 22

Warranty ��27

HNC850_ITG_(en-en)_0208_ver.070.pdf 2 2019/02/08 17:02:23

ow do I access the User’s Guide?

The User’s Guide is a collection of online documentation that helps you get the most out of the HomeHawk

app�

1 Start the [HomeHawk]app

and then tap �

2 Tap [Support]� 3 Tap [User’s Guide]�

Note:

• You can also access the User’s Guide at the web page listed below�

https://panasonic.net/cns/pcc/support/homehawk/manual/

• Microsoft®Windows®Internet Explorer®8 and earlier versions are not supported�

• Design and speci cations are subject to change without notice.

HNC850_ITG_(en-en)_0208_ver.070.pdf 3 2019/02/08 17:02:23

art names and functions

Top

LED lights

Front

Touch key

Touch to turn the light on/

off as well as adjust the

dimmer to 3 levels� Microphone

LED indicator

Lens

Brightness sensor

HNC850_ITG_(en-en)_0208_ver.070.pdf 4 2019/02/08 17:02:23

Back

Speaker

Temperature sensor

SETUP button

RESET button

microSD card slot

esetting the camera

Use this procedure if you have trouble

setting up the camera�

1 Plug in the camera�

• Wait for about 1 minute until the

camera beeps�

2 Using an object with a thin tip‚ press and

hold RESET button on the back of the

camera until the camera beeps (about

5 seconds)�

• The camera’s settings are reset�

3 Wait for the camera’s LED to light in

yellow�

Note:

• After resetting‚ perform the initial setup

to use the camera�

For more information‚ access the User’s

Guide (page 3)�

Base

AC adaptor

HNC850_ITG_(en-en)_0208_ver.070.pdf 5 2019/02/08 17:02:23

LED indicator Status

Off • No power

• LED indicator is turned off*1

Yellow‚ lit Not registered to your wireless router (usually for initial setup) or signal level

is good*2

Green‚ blinking quickly Camera is searching for your wireless router

Green‚ lit Registration successfully completed*3 or signal level is strong*2

Red‚ lit Registration failed*3‚ signal level is weak*2

Blue‚ lit Registration to your wireless router successfully completed or camera is on*1

Yellow‚ blinking slowly Initial setup is being performed using WPS on your router

Green‚ blinking slowly Registration mode or updating

Red‚ blinking • Camera is out of range of your wireless router*2

• LED lights are abnormally hot

• Wireless LAN connection failed

White‚ lit Privacy mode is on*1

Red‚ blinking slowly • Streaming data*1 or detecting motion*1

• Accessing microSD card (when privacy mode is off)

White‚ blinking slowly Accessing microSD card (when privacy mode is on)

Green‚ blinking every 1.5 seconds Batteries for power backup are in use

*1 You can congure the camera so that its LED indicator does not light during normal operation. For more

information‚ access the User’s Guide (page 3)�

*2 The signal level (strong‚ good‚ weak‚ out of range) is shown for 3 seconds after pressing SETUP button�

*3 Lights for 3 seconds after registration is successfully completed or failed�

HNC850_ITG_(en-en)_0208_ver.070.pdf 6 2019/02/08 17:02:23

attery installation (for power backup)

You can insert 8 AA (LR6) batteries (not supplied) into the base to temporarily power the camera in the event of

a power failure�

Important:

• Use only alkaline batteries.

• Do NOT use manganese‚ Ni-Cd‚ Ni-MH‚ lithium‚ or lithium ion batteries.

• Conrm correct polarities ( ‚ ).

• Disconnect the AC adaptor when inserting or replacing batteries.

• Batteries are only intended for short-term use.

1 Remove the base cover from

the base�

2 Install the batteries in the

battery holder�

3 Attach the base cover to the

base�

Note:

• The HomeHawk app noties you when the battery power is low. In this case‚ remove and replace all of the

batteries with new ones�

HNC850_ITG_(en-en)_0208_ver.070.pdf 7 2019/02/08 17:02:23

bout this system

• Panasonic will not be held responsible in the

event that property loss occurs while this system is

in operation�

• This product should not be used as substitute

for a medical or caregiver’s supervision� It is the

caregiver’s responsibility to stay close enough to

handle any eventuality�

• The system’s wireless features are subject to

interference‚ therefore functionality in all situations

cannot be guaranteed�

rivacy and rights of portrait

Please take into consideration the rights of others’

privacy. Generally said‚ “privacy” means the ability

of an individual or group to stop information about

themselves from becoming known to others. “Rights

of portrait” means the right to be safe from having

your own image taken and used indiscriminately

without consent�

ecurity cautions

• Take appropriate measures to avoid the following

security breaches when using this product�

– Leaks of private information

– Unauthorized use of this product

– Unauthorized interference or suspension of the

use of this product

• Congure the wireless router that connects your

mobile device to this product to use encryption

for all wireless communication�

• Do not use the default password continuously�

Change it to your own setting and set new one

periodically� Do not use passwords that could

be easily guessed by a third party� If you keep a

record of your passwords‚ protect that record.

• If you lose your mobile device‚ change the

password used to access this product�

• If you enable the product’s auto login feature‚

enable the screen lock or similar security feature

on your mobile device�

• Performing the reset will delete all information� To

avoid losing your previous setting‚ we recommend

to write down the information�

• To prevent disclosure of personal information‚

enable the screen lock or similar security feature

on your mobile device�

• When submitting the product for repair‚ make a

note of any important information stored in the

product‚ as this information may be erased or

changed as part of the repair process�

• Use only trusted repair services authorized by

Panasonic�

• Before disposing of the product‚ perform a

factory data reset to erase any data stored in the

product� Remove and erase the microSD card�

• If your mobile device will no longer be used

with the product‚ delete your mobile device’s

registration from the product and delete the

corresponding app from your mobile device�

HNC850_ITG_(en-en)_0208_ver.070.pdf 8 2019/02/08 17:02:23

• This product may be used in ways that violate

the privacy or publicity rights of others� You are

responsible for the ways in which this product is

used�

or your safety

To prevent severe injury and loss of life/property‚ read

this section carefully before using the product to ensure

proper and safe operation of your product�

WARNING

Power connection

• Use only the power source marked on the

product�

• Do not overload power outlets and extension

cords. This can result in the risk of re or electric

shock�

• Completely insert the AC adaptor/power plug

into the power outlet� Failure to do so may cause

electric shock and/or excessive heat resulting in

a re.

• Regularly remove any dust‚ etc. from the AC

adaptor/power plug by pulling it from the power

outlet‚ then wiping with a dry cloth. Accumulated

dust may cause an insulation defect from

moisture‚ etc. resulting in a re.

• Unplug the product from power outlets if it

emits smoke‚ an abnormal smell‚ or makes

an unusual noise� These conditions can cause

re or electric shock. Conrm that smoke

has stopped emitting and contact us at

http://shop.panasonic.com/support

• Unplug from power outlets and never touch the

inside of the product if its casing has been broken

open� Danger of electric shock exists�

• Never touch the plug with wet hands� Danger of

electric shock exists�

• Do not connect non-specied devices.

Installation

• Do not allow the power cord to be excessively

pulled‚ bent or placed under heavy objects.

• Do not place the product near wirelessly

controlled devices such as automatic doors�

Operating safeguards

• Do not look directly at the LED when it is lit� Doing

so may cause damage to eyes�

• Consider the installation environment carefully

when installing the product� Pay particular

attention to infants‚ children‚ and the elderly‚ as

they may be more sensitive to bright lights�

• When you move the product‚ lift the product

holding the poles or the bottom of the product

base. There may be a risk of injury or damage to

your property if the product is dropped�

• Do not put ammable objects such as cloth or

paper on the product�

• Take adequate care when using the product in

an area where there are small children or pets� If

the product is bumped into‚ it may fall over and

cause injury to small children or pets.

HNC850_ITG_(en-en)_0208_ver.070.pdf 9 2019/02/08 17:02:23

• Unplug the product from power outlets before

cleaning. Do not use liquid or aerosol cleaners.

• Do not disassemble the product�

• Never put metal objects inside the product. If

metal objects enter the product‚ turn off the

circuit breaker and contact an authorized service

center�

• Keep small parts‚ such as microSD cards‚ out of

the reach of children� There is a risk of swallowing�

Medical

• Consult the manufacturer of any personal

medical devices‚ such as pacemakers or hearing

aids‚ to determine if they are adequately shielded

from external RF (radio frequency) energy.

Wireless LAN features operate between the

frequencies listed below‚ with a peak transmission

power of 100mw:

2�412 GHz – 2�462 GHz

5�180 GHz – 5�320 GHz

5�500 GHz – 5�700 GHz

5�745 GHz – 5�825 GHz

• Do not use the product in Healthcare facilities if

any regulations posted in the area instruct you

not to do so� Hospitals or Healthcare facilities may

be using equipment that could be sensitive to

external RF energy�

CAUTION

Installation and location

• Never install wiring during a lightning storm�

• The AC adaptor is used as the main disconnect

device� Ensure that the AC outlet is installed near

the product and is easily accessible�

• Place the product on the stable location where

the base can be adequately supported when

installing�

• Do not place the product on soft or unstable

material. It may fall down‚ break or cause injury.

Note when using alkaline batteries (not supplied) for

power backup

• CAUTION: Risk of explosion if battery is replaced

by an incorrect type� Dispose of used batteries

according to the instructions�

• Do not open or mutilate the batteries� Released

electrolyte from batteries is corrosive and

may cause burns or injury to the eyes or skin.

The electrolyte is toxic and may be harmful if

swallowed�

• Exercise care when handling batteries� Do

not allow conductive materials such as rings‚

bracelets‚ or keys to touch batteries‚ otherwise

a short circuit may cause the batteries and/or

the conductive material to overheat and cause

burns�

• The batteries should be used correctly‚ otherwise

the unit may be damaged due to battery

leakage�

• Do not charge‚ short-circuit‚ disassemble‚ or heat

the batteries�

HNC850_ITG_(en-en)_0208_ver.070.pdf 10 2019/02/08 17:02:23

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