1.0 WARRANTY INFORMATION
Patton Electronics warrants all Model 2021 components to be
free from defects, and will—at our option—repair or replace the product
should it fail within one year from the first date of shipment.
This warranty is limited to defects in workmanship or materials, and
does not cover customer damage, abuse or unauthorized modification.
If this product fails or does not perform as warranted, your sole
recourse shall be repair or replacement as described above. Under no
condition shall Patton Electronics be liable for any damages incurred
by the use of this product. These damages include, but are not limited
to, the following: lost profits, lost savings and incidental or
consequential damages arising from the use of or inability to use this
product. Patton Electronics specifically disclaims all other warranties,
expressed or implied, and the installation or use of this product shall be
deemed an acceptance of these terms by the user.
1.1 RADIO AND TV INTERFERENCE
The Model 2021 generates and uses radio frequency energy, and if
not installed and used properly—that is, in strict accordance with the
manufacturer's instructions—may cause interference to radio and
television reception. The Model 2021 has been tested and found to
comply with the limits for a Class A computing device in accordance
with the specifications in Subpart J of Part 15 of FCC rules, which are
designed to provide reasonable protection from such interference in a
commercial installation. However, there is no guarantee that
interference will not occur in a particular installation. If the Model 2021
does cause interference to radio or television reception, which can be
determined by disconnecting the RS-232 interface, the user is
encouraged to try to correct the interference by one or more of the
following measures: moving the computing equipment away from the
receiver, re-orienting the receiving antenna and/or plugging the
receiving equipment into a different AC outlet (such that the computing
equipment and receiver are on different branches).
1.2 CE NOTICE
The CE symbol on your Patton Electronics equipment indicates
that it is in compliance with the Electromagnetic Compatibility (EMC)
directive and the Low Voltage Directive (LVD) of the Union European
(EU). A Certificate of Compliance is available by contacting Technical
Support.
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1.3 SERVICE
All warranty and non-warranty repairs must be returned freight
prepaid and insured to Patton Electronics. All returns must have a
Return Materials Authorization number on the outside of the shipping
container. This number may be obtained from Patton Electronics
Technical Support: (301) 975-1007; http://www.patton.com; or,
NOTE: Packages received without an RMA number will not be
accepted.
Patton Electronics' technical staff is also available to answer any
questions that might arise concerning the installation or use of your
Model 2021. Technical Support hours: 8AM to 5PM EST, Monday
through Friday.
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