Philips Lifeline GoSafe 2 Bedienungsanleitung

GoSafe 2 Mobile Medical Alert Service

For Canada

Quick Setup Guide

Start

here

Medical Alert Service

9Please unpack these items from the box.

Pendant Charger

STEP 1 Unboxing

You must complete the initial setup of your GoSafe 2 system from

within your primary place of residence (your home). This allows

Lifeline to properly calibrate your home location.

GoSafe 2 Mobile

Pendant

Help

Button

GoSafe 2 Mobile Medical Alert Service

Instructions for use

Medical Alert Ser vice

9Press the Help Button on your GoSafe 2 Mobile Pendant once and follow

the voice prompts when you are ready to move onto the next step.

For setup assistance at any time during this process call: 1-800-387-1215.

Agents are available between 8:30AM and 6PM, ET.

Your GoSafe 2

Mobile Pendant…

•Is waterproof.* It should

be worn in the shower and

bath.

•Can be used to call

for help anytime, day

or night.

•Works inside and outside

of your home wherever the

third party 4G LTE cellular

network is available at the

time of the alarm.

•Includes Philips AutoAlert

fall detection technology,

which provides an added

layer of protection by

placing a Help Call if a fall

is detected and you can’t

push the help button.**

Note: If your GoSafe 2 Mobile Pendant

does not say “Welcome to Lifeline…”

when you rst press the help button,

it may need to be charged prior to

setup. Following the instructions on

page 4, plug the charger into the wall

and set the Pendant in the charger

until the indicator light on the Pendant

turns solid green. At this point, you can

continue with the setup process.

* IPX7 Waterproof (1 metre for up to 30 minutes). Refer to Instructions

for Use.

**Not all falls can be detected. If you need help, always press the Help

Button if you are able to do so.

STEP 2 Learn about charging

9Plug the power cord of your

Charger into a power outlet.

9Place your GoSafe 2 Mobile

Pendant around your neck.

9Attach the Charger to your

GoSafe 2 Mobile Pendant.

For setup assistance at any time during this process call: 1-800-387-1215.

Agents are available between 8:30AM and 6PM, ET.

9Remove your

GoSafe 2 Mobile

Pendant from

the Charger.

You will nish charging later.

Flashing orange =

charging needed

Flashing green =

charging in

progress

Steady green =

fully charged

You need to charge your

GoSafe 2 Mobile Pendant

whenever the Indicator

Light ashes orange.

Note: Your pendant

may tell you that it

needs to remain in

the Charger for a

short period during

this step. Don't

worry – it will tell

you when it is time

to remove from

the Charger and

proceed with

the setup!

Your help call

is in progress.

Please wait.

STEP 3 Connect to Lifeline

9Press the Help Button

on your GoSafe 2

Mobile Pendant.

9Wait while your rst call to

Lifeline is connected. It may take

approximately one minute to

connect your rst call.

For setup assistance at any time during this process call: 1-800-387-1215.

Agents are available between 8:30AM and 6PM, ET.

One

step

to go…

9Talk to Lifeline.

A specially trained Philips Lifeline Personal

Response Associate will answer the call and

welcome you. If you have any questions, they

can answer them for you.

Hello, Mrs. Smith.

Do you need help?

Note: If your call does not connect to the Lifeline Response Centre, or

your Pendant tells you to move to another area due to low signal strength,

call 1-800-387-1215 from your home phone for assistance with this specic

issue. The GoSafe 2 Mobile Pendant must have sucient wireless signal

available to complete this call and to work reliably both inside and away

from your home.

STEP 4 Finish charging your

GoSafe 2 Mobile Pendant

9Make sure the Charger is

plugged into a power outlet.

9Attach your GoSafe 2 Mobile

Pendant to the Charger.

(See Step 2 for further details)

It will take approximately 45

minutes to charge your GoSafe 2

Mobile Pendant. It is fully charged

when the Indicator Light turns to a

steady green.

For setup assistance at any time during this process call: 1-800-387-1215.

Agents are available between 8:30AM and 6PM, ET.

Sleep with your GoSafe 2 Mobile Pendant.

Bathe with your GoSafe 2 Mobile Pendant (shower or bath).

Travel with your GoSafe 2 Mobile Pendant (walking, driving,

shopping).

Your GoSafe 2 Mobile Pendant will automatically call for help

if it detects a fall during any of these activities.*

*Refer to the note on page 3 of this guide as well as the fall detection section of the Instructions for use for more information.

Your GoSafe 2 Mobile Pendant will not work if the third party 4G LTE

cellular network is unavailable.

Be sure to read the Instructions for use provided with your system.

It includes important information you need to know.

For the best communication, hold your GoSafe 2 Mobile Pendant

up in front of you when talking to the Lifeline Personal Response

Associate.

Wear your GoSafe 2 Mobile Pendant at all times

Welcome to Philips Lifeline!

We would like to remind you that

our Response Centre is staed

24-hours-a-day, 365 days a year

by dedicated Lifeline Personal

Response Associates. We are

condent our services will provide

you with peace of mind, and support

your wish for independence.

As a Lifeline subscriber, you should

have designated people who have

agreed to be “Responders.” These

are the people whom Lifeline should

call to help you in an emergency,

when appropriate. Examples

include: neighbours, friends,

relatives, your current nursing aide,

etc. It’s very important that you

keep your Responders and their

contact information up to date.

Be sure to contact Lifeline if one

of your Responders is no longer

able to assist you or if they get a

new telephone number. See the

Instructions for use included with

your system for more information.

Enclosed with your system, you will

nd a copy of Lifeline’s Terms and

Conditions of Use. Be sure to keep a

copy for yourself.

If you have not done so already,

please sign and return the Service

Agreement as soon as possible.

For setup assistance at any time during this process call: 1-800-387-1215.

Agents are available between 8:30AM and 6PM, ET.

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