Philips Lifeline Bedienungsanleitung

Philips Lifeline

Medical Alert Service

Includes: GoSafe Mobile System and HomeSafe System

Instructions for use

Contents

Philips Lifeline Service ...............................4

Welcome to Philips Lifeline

Setting up your Lifeline Service

Responders and People to Notify

Calling for help inside your home

Signal Range

Battery information

Equipment service

Contact Philips Lifeline or your representative

HomeSafe System and GoSafe Mobile System

Communicators – General Information ................13

Safety information regarding the Home Communicator

Cleaning

Backup battery

Landline Communicator (7000L) .....................16

Description

Safety information

Wireless Communicator (7000C) .....................19

Description

Safety information

HomeSafe System and GoSafe Mobile System

Help Buttons – General Information ..................22

Compatible Home Communicators

Setting up a replacement Help Button

Cleaning

.26

..............29

.33

HomeSafe Personal Help Buttons

(7000PHB or7000PHW) ...........................

Using the wristband

Adjusting the neck cord

Battery

Recommended usage

HomeSafe AutoAlert Button (7000AHB)

Battery

Recommended usage

GoSafe Mobile Button

(7000MHB/7100MHB) ................... ...........

Charging the battery

Sleep mode

Recommended usage

Safety and Regulatory Compliance....................41

IEC regulations

System classification

Radio specifications

FCC Notice to Users

Compliance

Intended Use

Compatibility

Risks and Benefits

Training

Safety

Maintenance

Communicator Alarms

GoSafe Mobile Help Button Alarms

Alarm Descriptions / Summary Tables

Technical Specifications

Philips Lifeline Service

Welcome to Philips Lifeline

Thank you for choosing the Philips Lifeline Medical Alert Service.

Please refer to the Quick Setup Guide provided for instructions on

setting up your equipment. These Instructions for Use will provide you

with information about your equipment and the Lifeline Medical Alert

Service. Please read the manual and Quick Setup Guide carefully, and

note the Warnings and Cautions. If you have questions, call Lifeline at any

time. Please save this manual in case you need to refer to it later.

Please pay special attention to all the instructions provided in the

Warning and Caution sections.

A Warning alerts you to a potential serious outcome, adverse event or

safety hazard. Failure to observe a warning may result in death or serious

injury to the user or patient.

A Caution alerts you to where special care is necessary for the safe and

effective use of the product. Failure to observe a caution may result in

minor or moderate personal injury or damage to the product or other

property, and possibly in a remote risk of more serious injury, and/or

cause environmental pollution.

These Instructions for Use and the Quick Setup Guide describe the most

extensive configuration of the product, with the maximum number of

options and accessories. Not every function described may be available

on your product.

This manual covers the following:

Landline Communicator (7000L)

A Communicator that connects to Lifeline using your home’s existing

landline telephone service. Landline telephone service is required.

Wireless Communicator (7000C)

A Communicator that connects to Lifeline using the AT&T wireless

network; no phone line is required. Wireless service is provided as part

of your Lifeline Service; no additional wireless equipment is needed.

Help call in

progress.

Please wait.

Hello, Mrs. Smith.

Do you need help?

HomeSafe

Personal

Help Button

(7000PHB and

7000PHW)

HomeSafe

AutoAlert

Button

(7000AHB)

GoSafe

Mobile Button

(7000MHB/

7100MHB)

Works within

the range of your

Communicator



Works outside*your

home 

Can be worn around

neck as a pendant 

Can be worn on a

wristband 

Can detect falls** in

your home  

Can detect falls**

outside*your home 

Has a built-in speaker

and microphone 

* When access to the AT&T wireless network is available.

**The HomeSafe AutoAlert Button and GoSafe Mobile Button provide an extra layer of protection

by placing a Help Call if a fall is detected and you can’t push the Button. Not all falls can be

detected. If you need help, press your Help Button.

Help call in

progress.

Please wait.

Hello, Mrs. Smith.

Welcome to

Philips Lifeline.

Help call in

progress.

Please wait.

Hello, Mrs. Smith.

Welcome to

Philips Lifeline.

Setting up your Lifeline Service

Before you can use your system, your Communicator must be properly

set up, and the coverage range of your Help Button must be determined.

Please see the Quick Setup Guide for instructions on how to set up your

system and test the coverage range of your Help Button. If you have any

questions, please contact Philips Lifeline or your representative.

Responders and People to Notify

What is a “Responder”?

As a Lifeline subscriber, you should have designated people who have

agreed to be “Responders.” These are people whom Lifeline should call

in an emergency, when appropriate. Examples include: neighbors, friends,

relatives, your current nursing aide, etc.

Choosing a Responder

It is best to choose a Responder who:

•Has a key to your home or knows where one is located (perhaps in

a key lockbox)

•Could come to help you at different times of the day or night

•Lives or works within 10 minutes of where you live

•Has a phone, preferably a cell phone

•Ideally has a driver’s license and access to a vehicle

If you are using the GoSafe System, choose a Responder who can also:

•Drive to your location, whether you are at home or away from home,

and provide help if needed

Information Lifeline needs about Responders

Please ensure that Lifeline has the following information about each

person acting as a Responder:

•Name

•Phone numbers – home, work and cell phone

•Whether or not the Responder has a key to your home

It’s very important that you keep your Responders and their contact

information up to date. Remember to contact Lifeline if one of your

Responders is no longer able to assist you or if they get a new

telephone number.

Please contact Lifeline for any questions about selecting or being a

Responder.

Who are “People to Notify”?

If you call for help, Lifeline will contact the “People to Notify” to let

them know that you received assistance. “People to Notify” will not be

contacted to help you, unless they are also on your list of “Responders.”

Calling for help inside your home

1. Press the Help Button that you wear or the gray Help button on the

top of your Home Communicator. You can press either button, but

you do not need to press both. The Home Communicator will beep

and dial the Lifeline Response Center.

Note: The Response Center is available 24 hours a day, 365 days a year.

A trained Personal Response Associate is always available to assist you.

Help call in

progress.

Please wait.

Hello, Mrs. Smith.

Do you need help?

2. The Home Communicator calls the Response Center. When it dials

the Response Center, the Home Communicator will repeatedly say:

“Your Help Call is in progress; please wait.” Once it connects with the

Response Center, it will say: “Your call has been connected; Lifeline will

be right with you.”

3. The Response Center will answer the call. A Response Associate

will speak to you through the Home Communicator’s built-in speaker

and hear you through the Home Communicator’s highly sensitive

microphone. He/she will ask if you need help. If you do not need help,

just tell the Response Associate that help is not needed.

Note: If you cannot speak or be heard, the Response Associate will try

calling you back. If you cannot answer or if the Response Associate cannot

hear you, Lifeline will contact your Responders or emergency services.

4. The Response Center will assess the situation. If help is needed,

the Response Associate will contact your list of Responders (i.e., a

caregiver, neighbor, loved one) or emergency services in accordance

with your request.

5. Once your Responder or the emergency service arrives, they should

press your Help Button to let Lifeline know that help has arrived. The

Response Associate will contact the household to confirm that you

received the help that you needed.

6. Once Lifeline confirms that you have been assisted, a Response

Associate will contact the “People to Notify” you’ve designated,

letting them know you needed and received help.

Note: If you accidentally press your Help Button, a Response Associate

will respond to your call and ask if you need help. Just tell them that it

was pressed accidentally and that you do not need assistance. Don’t be

concerned that you are bothering Lifeline; we just want to be sure that

you are alright.

Signal Range

Caution

Please see the Quick Setup Guide located in the box for instructions on

how to set up your system and test the range of your Help Button. The

Communicator must be properly set up, and the coverage area of the

Help Button must be tested prior to use. The Help Button is a radio

frequency (RF) device that transmits a signal to a compatible Lifeline

Communicator.

Your Help Button and Home Communicator provide coverage inside

your home and may provide coverage in the area immediately outside (in

the yard, etc.). If you live in an apartment building or condominium, you

may have coverage in areas immediately outside your apartment (e.g., the

hallway, stairway, or another floor of the building). A Signal Range Test is

required to determine which areas are covered. Be sure to thoroughly

test the coverage range of the system in all areas of your home.

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