PingGPS Ping Bedienungsanleitung

PFUM_Rev14 May-2018

The World’s Smallest

GPS Locator −User Manual

Thank you for purchasing Ping, the world’s smallest

GPS locator. This user manual has been compiled to

assist you in setting up your Ping device, and to guide

you through the features and functions of your Ping

device and the Ping smartphone app, so you can begin

tracking the things that matter most to you: kids, pets,

bikes, luggage – or anything that moves.

Welcome to Ping

Table of Contents

Getting Started..........................................................3 −7

Charging Your Ping Device(s)............................................3

Install the Ping Smartphone App......................................4

Setting Up Your Ping Device(s) −Activation..................5

Setting Up Your Ping Device(s) −Permissions..............6

Setting Up the Data Network.............................................7

User Interface Overview.........................................8 −15

Ping Device Functionality..................................................8

Check-in and SOS Alerts...................................................9

Check-in & SOS Alert Notiﬁcations...............................10

Smartphone App Overview..............................................11

Tracking Location...............................................................12

Standby Mode & Motion Power Management...........13

Device Settings...................................................................14

Privacy Mode & Airplane Mode.....................................15

Updating Your Device Firmware....................................16

Troubleshooting & FAQs........................................17 −18

Ping Warranty Statement & Compliances...................19

Branding Disclosures & Image Credits.......................20

Getting Started

Charging Your Ping Device(s)

Each Ping device includes a custom charging cradle

that is compatible with most USB ports, allow for

charging via computers, A/C chargers*, or vehicle USB

ports. To attach the charging cradle, locate the contact

pins on the side of the Ping device and align them with

the charging pins on the cradle. Then lock the charging

cradle into place over the TOP of the device (LED rings

will be centered within the circular hole in the charger).

The alignment arms on the non-locking sides of the

charger will ensure proper alignment as you attach the

charging cradle. Please see Img 3.1 for clariﬁcation of

this process. The charger can be attached whether the

Ping device is in the pocket clip or out of it.

When charging, the LEDs will blink on and oas follows:

- LEDs blink red if battery is <10%.

- LEDs blink blue when battery is between 10 −99%.

- LEDs remain lit solidly blue when fully charged.

*Note: DO NOT use rapid-charge type A/C adapters to

charge your Ping device(s). Make sure that the voltage

rating on any A/C charger used is rated 5V or less.

Your Ping device(s) will report battery life every time it

communicates with the app. You will see prompts from

the app when the battery is at 10% remaining (Img 3.2),

5% remaining (Img 3.3), or if a device powers odue to

battery depletion (Img 3.4). In the event that a device

powers odue to battery depletion, the prompt from

the app includes the option of viewing its last location

so it can be easily located if it is not nearby.

Additionally, you can check the battery level on any

device that is powered on by pressing the button once.

The LEDs will ﬂash blue one time for every 25% of

battery life (i.e 4 ﬂashes = 75% - 100%, 3 ﬂashes = 50%

- 74 %, 2 ﬂashes = 25% - 49%, 1 ﬂash = < 25%).

Img 3.1

Img 3.2 Img 3.3 Img 3.4

Low Battery Prompts

3. Snap charger

down over the

top of the Ping

2. Align pins

with contacts

on the Ping

1. The pins are located

on the cable-side of

the charger.

Getting Started

Img 4.1

Img 4.2

Img 4.3

iPhone

Android Phones

Install the Ping Smartphone App

After the app has been successfully installed, you will

need to create an account. Select the “Sign Up” button

(img 4.1). Then complete all ﬁelds, review & accept the

terms & conditions, and select the “Sign Up” button (img

4.2) to create your account. You will then be prompted

to review and accept a short list of terms (img 4.3).

Once complete, you can begin adding Ping devices by

following the prompts in the app. Page 5 also contains

information regarding this process.

To setup your Ping device, begin by downloading and

installing the Ping smartphone app to your iPhone or

Android smartphone. The Ping app is compatible with

iPhone 4s or newer (running iOS 9.0 or later), and

Android phones running Android 4.3 (Jellybean) or later.

Getting Started

Img 5.1

Img 5.4 Img 5.5 Img 5.6

Img 5.2

Img 5.3

Setting Up Your Ping Device(s) −Activation

Ping utilizes Bluetooth® wireless technology in order to

add your devices to the app as well as for short-range

tracking (< 30 m). Follow the steps below for each Ping

device you want to add:

1. Make sure Bluetooth is turned on in your phone’s

settings.

2. Make sure the Ping device you are pairing is near

your phone.

3. From the home page (My Devices), select the “Add

(+)” button (img 5.1).

4. As indicated by the App (img 5.2), plug your Ping device

into a power source, then press the button once to enter

pairing mode. The LEDs will change colors for 2 minutes

while in pairing mode

5. At this point the phone will automatically pair with

the Ping device. Once pairing is successful, you may

add information for the person, pet, or object that the

current Ping device will be assigned to (img 5.3).

Note: Each device can only be associated with one

user account. If attempting to activate a device that

is already associated with your account (Img 5.4) or

another account (Img 5.5), you will see the relevant

error message. You can login to existing accounts

on other devices; however, short-range tracking via

Bluetooth is only available on the smartphone to which

the Ping device is initially paired.

Occasionally, due to site or server maintenance, you

may see an “unable to complete this action” error

message (Img 5.6); in cases such as this, please try

again after some time has passed.

Getting Started

Setting Up Your Ping Device(s) −Permissions

Img 6.1

After adding your ﬁrst Ping device, you will be asked

to grant the Ping app “Permission to Speak” (Img 6.1).

This allows the app to send push notiﬁcations. Granting

this permission allows the app to notify you of Ping

device check-ins, device SOS alerts, device battery

alerts, app/device ﬁrmware update alerts, etc., even

when the app is not currently open. To maximize your

Ping user experience, it is recommended that you grant

this permission*. Once you grant permission (or skip),

the activation process is complete. Repeat the steps on

page 5 to add additional Ping devices.

*Note: You will only be asked for “Permission to Speak”

after adding your ﬁrst device. If you skip this step, the

app will subsequently remind you that notiﬁcations

are set to o(Img 6.2). Although notiﬁcation and other

permission settings can be changed at any time via

the settings menu on your smartphone, it is generally

recommended that you keep all permissions enabled

for the Ping app at all times. Granting “Permission to

Speak” or subsequently enabling permissions allows

Ping to send notiﬁcations on behalf of all Ping devices

that are associated with your account.

Ping Device Functionality

Img 8.3

Img 8.1

Img 8.4

Img 8.5Img 8.2

Img 8.1

LEDs −Green LEDs −Blue

LEDs −RedLEDs −White

The Ping device was created to be very simple to use,

and therefore features only one primary button (Img 8.1)

that is used for all major device functions as follows:

Power On: press one time to power ON. The LEDs will

glow white (Img 8.2) for 2 seconds then turn o. Device

is now powered ON and enters standby mode (see

page 11 for details regarding standby mode).

Check-in: press the center button quickly 3 times in

a row. The LEDs will glow green (Img 8.3) to conﬁrm

that the check-in request was successfully triggered.

The LEDs will periocally glow blue (Img 8.4) when the

check-in is being sent. The LEDs will ﬂash green when

the check-in is successfully sent. See pages 9 - 10 for

more details regarding Check-in.

SOS Alert: press and hold the button for 3 seconds,

until the LEDs glow red (Img 8.5). When LEDs are red,

release the button to send the SOS alert. The LEDs will

ﬂash blue followed by green to conﬁrm the SOS alert

was successfully triggered. The LEDs will periocally

glow blue when the SOS alert is being sent, and will

ﬂash green when the SOS alert is sucessfully sent. See

pages 9 - 10 for more details regarding Check-in.

Power O: To power o, press and hold the button for

10 seconds until the LEDs will glow white for 5 seconds.

When the LEDs are glowing white release the button.

The LEDs will blink white one time to conﬁrm power

down, and the device will power OFF. If button is

released prior to the LEDs glowing white, or past the 5

second period in which they are glowing white, power

ois cancelled.

Check Status (On/O, Battery): press the button 1 time.

The LEDs will ﬂash blue 1 time for every 25% of battery.

The LEDs will ﬂash blue one time for every 25% of

battery life (i.e 4 ﬂashes = 75% - 100%, 3 ﬂashes = 50% -

74 %, 2 ﬂashes = 25% - 49%, 1 ﬂash = < 25%).

User Interface Overview

Press top center portion

of the Ping device to

activate the button

Check-in & SOS Alerts

Check-ins and SOS Alerts are enabled for each Ping

device by default. These functions can be disabled or

re-enabled for any device as follows:

1. Open the Ping app.

2. From the “My Devices” page (Img 9.1), select the

device for which you want to adjust the settings.

3. From the device page, select the Settings icon in the

upper right-hand corner (Img 9.2).

4. From the “Ping Settings” prompt, select “Device

Conﬁguration” (Img 9.3).

5. From the “Device Conﬁguration” page (Img 9.4), set

the toggle switch for “Enable Check-ins” and “Enable

SOS Functionality” to the OFF position to disable, or to

the ON position to enable.

Note: It is recommended that Check-in and SOS Alert

functions should remain enabled for any Ping devices

that will be used for the purpose of keeping track of a

person’s location, i.e. children, elderly family members,

etc. See page 10 for details regarding Check-in and

SOS Alert notiﬁcations from the Ping smartphone app.

Img 9.1

Img 9.2

Img 9.3

Img 9.4

User Interface Overview

Check-in & SOS Alert Notiﬁcations

User Interface Overview

The notiﬁcations you receive for Check-ins and SOS

Alerts will vary depending on whether the Ping device is

located within Bluetooth range or outside of it. If within

Bluetooth range, the prompt will inform you that the

Check-in (Img 10.1) or SOS Alert (Img 10.4) occurred very

close (within 35 feet). If outside Bluetooth range, the

prompt will simply inform you that a Check-In (Img 10.2)

or SOS Alert (Img 10.5) has occurred. All of these prompt

types provide the option to view the device location on

the map by selecting the “View” button. For Check-ins,

the device location displays on the map highlighted

in blue (Img 10.3). For SOS Alerts, the device location

displays on the map highlighted in red (Img 10.6).

Note: the initial location provided for Check-ins and SOS

Alerts are approximations based on cell towers. You can

request a more speciﬁc GPS-based location within the

app for Check-ins. SOS Alerts will automatically attempt

to locate via GPS after providing the approximation via

cell towers.

Please note that Ping is NOT a life-saving device. Do

not use Ping in place of 911 or other emergency services.

The alert functionality only notiﬁes the mobile app that

the alert button has been pushed and does not contact

medical or emergency services. Use with care. See

pages 9 - 10 for more details regarding SOS Alerts.

Img 10.1

Img 10.4

Img 10.2

Img 10.5

Img 10.3

Img 10.6

User Interface Overview

Smartphone App Overview

Img 9.1

The Ping smartphone app is your control center for all

of your devices. Use the app to:

- Add & conﬁgure devices

- Track any device on demand

- Manage your billing preferences

- Update your account & device settings

- Receive Check-in/SOS Alert notiﬁcations*

- Receive daily battery/ﬁrmware check notiﬁcations

- Enable Privacy Mode

- Enable Airplane Mode

You may also access the your account, and the features

of the Ping app through the web at https://pinggps.com.

*Note: If you have allowed for push notiﬁcation from

Ping as recommended (see page 5, Permissions), you

will receive Check-in and SOS Alert notiﬁcations even

when the app is closed on your smartphone.

**Note: For optimal battery-life utilize Privacy Mode

during hours of the day in which it is not necessary for

Ping devices to be connected to the cellular network.

For example, if you have a Ping device attached to a

pet that will is mostly kept indoors, you can preserve

battery on that device by enabling privacy mode during

the times your pet is indoors, and disabling privacy

mode when your pet is outdoors.

View Main Menu

Add Additional

Ping Devices

Select Any Ping Device

to Request a Location

Update

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