Pioneer Metro Bedienungsanleitung

Important information..................................... 2

Assembling your Metro................................... 2

Floor protector requirements .......................... 5

Installing your Metro....................................... 6

Wetback installation ....................................... 7

Getting to know your Metro............................. 9

Operating your Metro ................................... 11

Cleaning and maintenance .......................... 11

Troubleshooting ........................................... 13

Metro warranty............................................. 14

Replacement parts & accessories................. 15

Insert Wood Fires

Wood Fire Installation & Owner’s Operation Manual

360MM

170MM

360MM

170MM

19 Oropuriri Road // New Plymouth 4312

info@metroﬁres.co.nz // www.metroﬁres.co.nz

10/17 © PIONEER MANUFACTURING LTD

Assembling your Metro wood ﬁre

Metro insert ﬁres are tested to comply with AS/NZS 2918:2001 incorporating

Appendix ‘E’ when installed in accordance with this manual. Please ensure

you are fully conversant with this relevant standard and the contents of this

manual. Correct installation is critical to the safe operation and performance

of this wood ﬁre.

Please take particular note of the following:

• ECO Metro’s should be installed with a Metro ECO ﬂue system which

has been developed to enhance the performance of Metro wood ﬁres.

A minimum length of 4.1 metres of 150mm diameter is required. Any

alternative ﬂue system must have a minimum ﬂue pipe length of 4.1

metres of 150mm diameter ﬂue pipe & have been tested to

AS/NZS2918:2001

• All ﬂue joints must be sealed and riveted in three points with stainless

steel or monel rivets; the bottom of the ﬂue in particular MUST be fully

sealed into the ﬂue outlet of the Metro wood ﬁre and secured with the

bolt & nut as supplied in the component kit

• The 150mm ﬂue pipe must be fully encased to the underneath of the

ﬂashing cone, from above the chimney breast. (there must not be any

150mm ﬂue pipe exposed)

• Ensure a ﬁbreglass seal is placed between the outer cabinet and the

masonry to prevent air from within the room being drawn into the

chimney cavity

• In New Zealand, the Metro Insert must be bolted securely to the base of

the chimney cavity to comply with the seismic restraint provisions of

AS/NZS2918.2001

• The Trend fascia is coated in vitreous enamel and the Smart fascia is

available in both vitreous enamel and metallic black high temperature

paint ﬁnish. Take care during assembly and when lifting and ﬁtting the

fascia that you do not damage the vitreous enamel coating. Any surface

damage to the paint ﬁnish Smart fascia can be repaired with the use of

Pioneer high temperature paint.

• DO NOT lift the Insert fascia with your ﬁngers under the louvre’s.

• WE HIGHLY RECOMMEND YOU READ THIS ENTIRE

MANUAL AS INCORRECT OPERATION, MISUSE AND/OR

LACK OF MAINTENANCE WILL VOID THE WARRANTY

• The appliance and ﬂue-system shall be installed in accordance

with AS/NZS2918 and the appropriate requirements of the relevant

building code or codes

• Any modiﬁcation of the appliance that has not been approved in

writing by the testing authority is considered to be in breach of the

approval granted for compliance with AS/NZS4013 and will void

the warranty

• The appliance must be installed correctly. We recommend a

competent and suitably qualiﬁed NZHHA installer

WARNING! Important Information

• Mixing of appliance or ﬂue-system components from different

sources or modifying the dimensional speciﬁcation or components

may result in hazardous conditions. Where such action is considered,

the manufacturer should be consulted in the ﬁrst instance

• Do not install a Metro ﬁre if there is any sign of visible damage to

the product

• This appliance must be regularly maintained.

• Use authorised Metro replacement parts only. The use of

unauthorised parts may void the warranty

• This manual MUST be left with the home owner

CAUTION! Important Information

All Metro Insert wood ﬁres are packed in two heavy-duty cartons. The Insert

ﬁrebox is supplied in a heavy duty palletised carton, this carton is clearly

labelled. The fascia and door are packaged inside a smaller separate

carton. This carton is also clearly labelled to show the colour and coating

ﬁnish of the fascia and door. Metro fascia’s are coated in either vitreous

enamel or high temperature paint. Having removed the packaging and

located this manual, familiarise yourself with the diagrams on pages 3 & 4,

and proceed as detailed.

Note: The Metro carton shows the model Metro you are about to install,

enabling you to select the appropriate model’s assembly instructions.

ECO Insert Fan (ECO Trend Insert model only)

In all clean air zones, the Metro ECO Trend Insert must be installed with

Metro’s ECO Insert fan which is a single speed, thermostatically controlled

device. This fan must be permanently wired and therefore requires the

services of a registered electrician. Fitting instructions for the fan are

supplied with the fan module

Pre installation - Firebox cavity

Prior to installing your Metro insert ﬁrebox into a ﬁreplace cavity, it is

important that speciﬁed clearances and other requirements are complied

with as follows:

• The chimney must be swept and checked for cracks and general

overall condition. If repairs are necessary, they must be carried out by

a suitably qualiﬁed person

• Check the cavity dimensions to ensure the ﬁreplace insert will ﬁt. It is

usually necessary to remove ﬁre bricks from the lower ﬁreplace cavity

• The base of the ﬁreplace cavity on which the Metro ﬁreplace insert will

rest must be level. If it is not, it should be levelled using mortar

• If an ash removal door exists in the base of the ﬁreplace cavity it should

be sealed shut to prevent air entering the cavity

• If a timber or combustible mantelshelf exists above the ﬁreplace

opening, it should be a minimum distance above the top of the Metro’s

fascia. If less than the minimum speciﬁed, a deﬂector or heat shield

will be required to be ﬁtted under the mantelshelf or to the top of

the fascia using the relevant detail as set out in AS/NZS 2918:2001.

Mantle clearances are detailed on page 5.

Assembling your Metro wood ﬁre

Metro Insert ﬁrebox

• Remove from within the ﬁrebox the plastic bag containing

the bolt kit, two ﬁrebricks wrapped in a cardboard wrapper

and then the top bafﬂe assembly

• A ‘spacer’ washer has been pre-ﬁtted and taped to the top

door hinge pin on the left hand side of the ﬁrebox (Refer

Inset A) remove this tape

• Remove the ‘cabinet top’ which is packed inverted on top

of the ﬁrebox and ﬁt it into position over the cabinet sides

as detailed in Diagram 1. Ensure the rear edge is ﬁtted

correctly as shown Diagram 1, Inset ‘B’, the rear edge of

the cabinet top must ﬁt into the slot provided. Lift the front

to the highest available position and using two of the self

tapping screws from the plastic bag, secure the cabinet top

in place taking care to not damage the insulation blanket.

Note: This panel can be ﬁtted at two height’s. If the height of

the ﬁreplace opening will allow, ﬁt the cabinet top in the higher

position, ﬁt screws from inside the cabinet facing out.

• Ensure the insulating blanket is in position on the top of the

cabinet and remains in a sound condition

• Remove the four speed clip nuts from the plastic bag

and ﬁt them to the holes provided in the front edge of the

cabinet as shown in Diagrams 1 and 1A

• Next you need to ﬁt the top bafﬂe.

All insert models feature a two piece top bafﬂe which locates

onto six lugs provided on the side walls of the ﬁrebox’s upper

chamber, as detailed in Diagram 2 on page 4. The rear bafﬂe

section is 6mm folded steel and has a central locating pin ﬁtted

to its front top surface. Fit this rear bafﬂe through the door

opening and into position in the upper chamber of the ﬁrebox.

It is supported on the rear four support lugs and must be hard

back against the rear wall of the ﬁrebox with the central locating

pin facing up and towards the front.

Next, locate the front bafﬂe which is a combination bafﬂe

comprising of a 6mm steel plate with a promet (white board)

front extension. Fit this bafﬂe through the door opening and

into position, ensuring the hole provided on its rear edge is

positioned over the locating pin ﬁtted to the rear bafﬂe.

Unwrap the two ﬁrebricks from the cardboard wrapper and ﬁt

the side bricks to each side of the ﬁrebox. Location lugs are

ﬁtted to the base and rear of the ﬁrebox to retain the side bricks

in position, refer to the relevant Diagram 2 on page 4.

(B)

Fascia

Cabinet Top

Speed Clip

(x4)

Insert

Cabinet

Air Control Knob

Handle

Fixing Points For

Seismic Restraint

Spindle

Diagram 1 - ECO & LTD Insert Firebox

(A)

Spacer Washer

Hinge Pin

(B)

Fascia

Cabinet Top

Speed Clip

(x4)

Insert

Cabinet

Air Control Knob

Handle

Fixing Points For

Seismic Restraint

Spindle

Diagram 1A - Smart Insert & LTD Smart Insert Firebox

(A)

Spacer Washer

Hinge Pin

Diagram 3

Bottom

Louvre

Ashlip

Door Carton

Diagram 3A

Bottom

Louvre

Ashlip

Trend fascia’s are supplied partly assembled, and require the ashlip and

bottom louvre to be ﬁtted as illustrated in Diagrams 3 and 3A below. To

assemble, proceed as follows: -

• On a large ﬂat, clean and soft surface (carpet ﬂoor) slide the fascia out

of the carton, front face down and remove the door which is packed

into a separate carton located in the centre of the fascia. Close the

ﬂaps of the fascia carton and lay the fascia front down on top of this

now empty carton

• Remove the two sections of tape securing the ashlip panel to the rear

face of the fascia as detailed in Diagram 3. Carefully lift the ashlip

panel away from the fascia and place it gently to one side

• Remove the four screw’s and bottom louvre as illustrated in Diagram 3.

• Reposition the ashlip into its ﬁnal position as illustrated in Diagram 3A

taking particular attention to ensure:

- The ashlip is the right way around

- Do not mark the coating on the ends of the ashlip panel as you

slide it into the fascia, you may need to slightly prise apart the

fascia side panels as you ﬁt the ashlip.

• Position the bottom louvre as illustrated in Diagram 3A and reﬁt the

four screws previously removed.

The fascia is now completely assembled and ready for installation. When

moving the fascia, hold it at both sides to avoid ‘twisting’ the fascia which

may cause the enamel to chip.

Assembling the fascia (Trend Insert models only)

Assembling your Metro wood ﬁre

Diagram 2 - Firebox brick and bafﬂe locations

Side brick

ECO Insert Firebox LTD Insert Firebox Smart Insert & LTD Smart Insert Firebox

Brick support lugsWetback

connections

Side brickBrick support lugsWetback

connections

Side brickBrick support lugsWetback

connections

Rear bafﬂeFront bafﬂe Rear bafﬂeFront bafﬂe Rear bafﬂeFront bafﬂe

Floor protector requirements

Floor Protector Heights 0mm 10mm 15mm 20mm 25mm 30mm 35mm 40mm 41mm+

ECO Trend Insert - DIMENSION I 300mm minimum projection is required irrespective of the height of the ﬂoor protector

LTD Trend Insert - DIMENSION I 455mm 455mm 445mm 436mm 424mm 408mm 396mm 366mm 350mm

Smart Insert - DIMENSION I 395mm 371mm 371mm 353mm 353mm 332mm 332mm 312mm 312mm

LTD Smart Insert - DIMENSION I 395mm 371mm 371mm 353mm 353mm 332mm 332mm 312mm 312mm

Firebox Width

Firebox Depth

Firebox Height

Flue Centre

Fascia Width

Fascia Depth

Fascia Height

Minimum Floor

Protector Width

Minimum Floor

Protector Projection

Wetback In

Wetback Out

Mantel clearance

Insert & Built-In Dimensions (mm) A B C

E F G H I J K L

ECO Trend Insert 560 500 550 405 810 185 650 825 300 170 360 340

LTD Trend Insert 560 500 550 405 810 185 650 825 350 170 360 460

Smart Insert 560 495 550 405 890 30 672 825 312 130 325 475

LTD Smart Insert 560 495 550 405 890 30 672 825 312 130 325 475

Please note: All measurements detailed above exclude the 13mm insulating blanket.

Floor protector requirements

Metro ﬁreplace inserts are designed to be installed directly onto a concrete

base. The ﬂoor protector is required to project in front of the Metro and

must extend a minimum of 200mm to each side of the door opening

making the minimum ﬂoor protector width 825mm.

The ﬂoor protector must project from behind the fascia the distance

speciﬁed (I) in the table below. Minimum projection is the distance from

the front of the wall lining (behind the fascia) to the front non combustible

point of the ﬂoor protector.

ECO Trend Insert

On properties less than 2 hectares, the ECO Trend Insert must be installed

with the single speed Metro thermo fan.

The ECO Trend Insert requires an ash-hearth ﬂoor protector with

recommended construction of tiles on 6mm thick non combustible board.

The minimum ﬂoor protector projection forward of the Metro is 300mm as

detailed in the table below. Any non-combustible material ﬁxed directly to a

combustible ﬂoor is acceptable.

LTD Trend Insert

The LTD Trend Insert requires an insulating ﬂoor protector. The forward

projection is dependent on the height of the ﬁreplace insert above the

combustible ﬂoor. The schedule of projections listed for heights of 0mm

to 41mm+ can be achieved by the thickness of the ﬂoor protector, raising

the Insert or a combination of the two. Recommended construction is tiled

eterpan with a combined thickness as detailed in the table below.

Smart Insert

The ECO Smart Insert requires an insulating ﬂoor protector with

recommended construction of tiles on 26mm thick eterpan or alternative

insulating material of equivalent insulation properties. The forward

projection detailed below (I) is dependent on the height of the ﬁreplace

insert above the combustible ﬂoor.

LTD Smart Insert

The LTD Smart Insert requires an insulating ﬂoor protector with

recommended construction of tiles on 26mm thick eterpan or alternative

insulating material of equivalent insulation properties. The forward

projection detailed below (I) is dependent on the height of the ﬁreplace

insert above the combustible ﬂoor.

Mantel clearance

A timber or combustible mantel shelf above the ﬁreplace Insert opening

should be a minimum distance (L) above the top of the Metro’s fascia

as detailed in the table below. If the clearance is less than the minimum

speciﬁed, a deﬂector or heat shield will be required to be ﬁtted under the

mantelshelf or to the top of the fascia using the relevant detail as set out in

AS/NZS 2918:2001.

ECO Trend & LTD Trend Insert

360MM

170MM

Smart Insert models

360MM

170MM

Refer table below

(Dimension I)

Refer table below

(Dimension I)

595mm

Position the Metro Insert ﬁrebox which is still attached to its wooden pallet

directly in front of the ﬁreplace cavity with the rear of the insert facing the

ﬁreplace opening. The ﬁreplace insert assembly is bolted to the wooden

pallet through its base panel at two points being each front corner. Remove

both screws and slide the insert into the ﬁreplace cavity taking care not to

mark the ﬂoor protector. Discard the pallet.

1. Attach the fascia with the four longer screws that were supplied in the

plastic bag, taking care that the air control lever passes through the slot

provided in the fascia. Centralise and level the fascia on the ﬁreplace

insert door and secure the four screws.

2. Applying pressure to the ﬁreplace ﬁrebox (not the fascia) carefully

manoeuvre the Metro until the rear of the fascia is just touching

the front face of the ﬁreplace surround. Taking care not to move

the ﬁreplace insert, remove the fascia and mark the position of the

ﬁreplace insert onto the ﬁreplace base.

3. Using a masonry drill, drill into the chimney base through the two slots

which the ﬁreplace insert was secured to the pallet through. Check

to ensure the ﬁreplace insert hasn’t moved and secure using suitable

masonry anchors to comply with the seismic restraint provisions of the

standard.

4. Check that the ﬂue stub of the ﬁreplace insert is in line by looking down

the chimney, if not a stainless steel offset or ﬂexi ﬂue will be required.

5. Following the instruction sheet supplied with the ﬂue system, proceed

and ﬁt the ﬂue with ALL JOINTS SEALED and riveted with a minimum

of three stainless steel or monel rivets on each joint.

6. With the ﬂue pipe in position and sealed with a high temperature ﬁre

cement into the ﬂue stub, drill through the hole provided in the front of

the ﬂue stub into the stainless steel ﬂue pipe and secure with the 6mm

bolt and nut supplied in the plastic bag.

7. Reﬁt the top bafﬂe into the ﬁrebox’s upper chamber. Support by the

steel plates only and keep the bafﬂe horizontal.

8. Using a suitable rated insulation (ﬁbretex 450 or similar) pack any gap

that exists between the sides and top of the ﬁreplace insert cabinet and

ﬁreplace surround. Do NOT block off the lower convection slots on all

three sides in the base of the outer wrap. (ECO Smart Insert model).

9. If installing into a clean air zone, the Metro ECO Insert ﬁrebox must be

installed with Metro’s ECO Insert fan as detailed on page 2. Installation

and wiring of this fan module is necessary prior to ﬁtting the fascia, and

full ﬁtting instructions are supplied with the fan module.

10. Take the door you previously removed from the centre of the fascia and

unpack it. Taking the door in both hands with the spindle end in your

right hand and outer face of the door facing you, attach the door to the

ﬁrebox as follows: -

With the door in a 45 degrees open position, allow the lower hinge

pin on the bottom left hand side of the ﬁrebox to pass into the hole

provided in the bottom of the door frame

Lift the door until the top of the door frame passes over the top

hinge pin, then align the hole provided on the top face of the door

frame and lower it down over the top hinge pin

- Take the door handle from the plastic bag and screw it onto the door

spindle by turning it clockwise

11. Re-attach the fascia, centralise and level with the door and ensure the

air control is moving freely and secure all four screws.

12. Locate the air control knob which is included in the plastic bag and

carefully work it onto the air control lever.

The Metro is now fully installed and ready for operation but it is preferable

to defer lighting the ﬁre for a day or two if possible to allow sealant used in

the ﬂue pipe joints to air dry. Alternatively it is recommended you burn 2-3

sheets of loosely crumpled newspaper at a time, approx once every hour

over a 6-8 hour period.

Installation

Water heating is another key feature of your Metro Insert wood ﬁre; all

Metro Insert models can be ﬁtted with a wetback, which are designed to

give maximum output with minimal effect on the operation of the ﬁre. Only

the Pioneer cast jacket wetback system should be ﬁtted to your Metro;

alternative wetbacks will void the Metro’s emission approvals and may

seriously affect the performance of the appliance and void its warranty.

All Insert model wetbacks can be ﬁtted to either side of the ﬁrebox, with the

connection pipe heights detailed in the table below.

It is recommended the return pipe has a minimum rise of 1 in 12;

performance will reduce as the distance to the storage cylinder increases.

Wetback installation for the ECO and LTD Trend Insert

The Metro ECO Trend Insert is not approved with a wetback in a clean air

zone but can be installed with either Pioneer’s 3kW or 4kW wetback option

on properties of 2 hectares or greater.

Pioneer’s 3kW and 4kW wetback options are ﬁtted internally to either side

of the ECO Insert ﬁrebox and LTD Insert ﬁrebox.

To ﬁt the 3kW or 4kW wetback proceed as follows

1. Remove the brick from the inside of the ﬁrebox from the side the

wetback is to be ﬁtted too.

2. Expose the holes in the ﬁrebox wall through which the connection

pipes will pass.

The ECO and LTD Insert ﬁreboxes have 3mm pressed washers

covering these two openings and two 6mm bolts which are ﬁtted inside

the ﬁrebox near the connection holes, remove these also.

3. Using a hole saw or snips, prepare the cabinet for the connection

pipes. Note, these holes should be a neat ﬁt or have any excess gap

covered or ﬁlled with high temperature insulation.

4. Using the tube of sealant supplied with the wetback, apply a liberal

bead of sealant around both connection holes on the inside of the

ﬁrebox. On the rear of the wetback casting apply the remaining

contents of the tube equally around both connection pipes and also the

outer circumference of the wetback which will face the inside rear wall

of the ﬁrebox. This will completely seal the wetback to the inside rear

wall of the ﬁre on installation.

5. Fit the wetback into the ﬁrebox and position the connection pipes

through the connection holes in the ﬁrebox.

Fit two bolts through the slots provided in the wetback, align the wetback

so its front edge is parallel to the door opening and secure the bolts.

7. The wetback is now ready for connection to the storage cylinder by a

registered plumber.

Wetback installation

• DO NOT connect to an unvented hot water system

• Install in accordance with AS 3500.4.1 or NZS 4603 and the

appropriate requirements of the relevant building code or codes.

WARNING! Important Information

• Fitting the water heater is best performed prior to installing the

Insert ﬁrebox into the ﬁreplace cavity

• Wetbacks must be connected with water before operating the

ﬁre and available to the wetback while the ﬁre is in operation

• Wetback systems are not suitable for use in locations where the

water supply has lime content. Lime build up inside the coil will

eventually block the coil causing the wetback to fail. This is not

covered under warranty

• Rainwater collection tanks installed lower than the wetback that

use a water pump to supply the home, can cause problems if

the pump is not operational. In these situations either the type

of wetback or a roof header tank should be considered

• The Metro ECO Trend Insert is not approved with a wetback in a

clean air zone but can be installed with either Pioneer’s 3kW or

4kW wetback option on properties of 2 hectares or greater.

CAUTION! Important Information

Wetback Suitable for models:

Smart Booster • Smart Insert

• LTD Smart Insert

3kW Wetback • ECO Trend Insert (properties of 2Ha+ only)

• LTD Trend Insert

4kW Wetback • ECO Trend Insert (properties of 2Ha+ only)

• LTD Trend Insert

Wetback installation

Wetback installation for the Smart Insert & LTD Smart Insert

The Smart Insert water heater comes fully assembled and is designed to be

ﬁtted to the outside face of either the left or right hand side of the ﬁrebox.

Note: The hot water output of this water heating device is dependent on

correct installation and the proximity of the Smart Insert to the hot water

storage cylinder.

To ﬁt the Smart booster proceed as follows

• The closer the Smart Insert is to the hot water storage cylinder, the

greater the hot water production will be, and generally distances over 3

metres are not recommended

• The return hot water connection copper pipe must be insulated and

have a minimum rise of 1 in 12 along its entire length. 1 in 12 is

minimum and the greater the rise the better the performance

• The return hot water pipe must be connected to the riser pipe

connection in the base of the hot water storage cylinder.

1. Remove the fascia (if ﬁtted), then on the side of the ﬁrebox to which

the water heater is to be ﬁtted, remove the angle cover plate from the

inside face of the outer cabinet. Also, remove the ﬁre brick on the

wetback side from inside the ﬁre box.

2. Having removed this cover plate the front face of the inner wrap is

exposed. Fold the front face of the inner wrap outwards so it is parallel

with the outer cabinet. This is needed to create access for the water

heater to ﬁt between the ﬁrebox and the inner wrap.

3. Remove the two square knock out plates from the front face of the

inner wrap to provide clearance for the two connection pipes when the

return is folded back.

4. Remove the two 50mm diameter knock out plates from the outer

cabinet.

5. With a long handled 10mm set spanner, reach in between the inner

wrap and the ﬁrebox and loosen the nut on the rear Pozi drive screw

which will be used to secure the water heater. Then unscrew from the

inside and discard the 6mm nut as the screw will thread directly into

the water heater casting. Repeat for the two front bolts but retain the

nuts and washers.

6. Remove the water heater from it’s box, which also contains a tube of

ﬁre cement. You will note a 6mm bolt and washer is ﬁtted to one of the

casting ribs, remove this.

7. Smear a “liberal but even” amount of Pioneer ﬁre cement over the

entire ‘ﬂat face’ of the water heater in order to ensure full surface

contact with the outside face of the ﬁrebox.

8. Hold the hot water heater by the two copper pipes and slide the water

heater between the inner wrap and the ﬁrebox until the pipes are

vertical and in line with the two 50mm holes in the outer cabinet. The

pipes will be tight against the outer cabinet as you do this, but the

cabinet will ﬂex enough to allow you to work the device until the pipes

pass through the 2 x 50mm holes in the outer cabinet.

9. Re-ﬁt one of the bolts previously removed (stage 5) from inside the

ﬁrebox through one of the two slots provided in the front edge of the

water heater casting, and loosely attach the washer and nut to the

thread of the bolt.

10. Next pivot the water heater using the ﬁrst bolt just reﬁtted as a pivot

point, and reﬁt the rear pozi drive screw from inside the ﬁrebox into the

rear tapped hole in the casting. Then reﬁt the remaining front bolt and

attach the washer and nut.

11. Fully tighten all three fastenings, and check to ensure the casting has

pulled up evenly onto the side of the ﬁrebox. Excess ﬁre cement should

be visible around the entire perimeter of the casting.

12. Bend the front returns of the inner wrap back into place so it folds

around the front of the water heater, then secure the inner wrap to the

casting by reﬁtting the 6mm bolt and washer previously removed at

stage 6.

13. The water heater is now ready to have the copper pipe work attached

for connection to the hot water storage cylinder (brazed joints are

recommended)

14. Once all joints have been thoroughly checked and tested for leaks,

reﬁt the angle cover plate removed at stage 1, then align and reﬁt the

fascia. Both side bricks must be ﬁtted inside the ﬁrebox.

This slow combustion appliance is designed to give you many years

of warmth and service, subject to the following key factors. These key

factors, if not adhered to are the major causes of unsafe installation, poor

performance and ﬂue blockages and potential product failure.

1. Your Metro wood ﬁre must be installed correctly. Metro recommend a

competent and suitably qualiﬁed NZHHA installer.

2. The only fuel to be used in this appliance shall be wood that meets the

following criteria.

– Less than 25% moisture content

– Has not been treated with preservatives or impregnated with

chemicals or glue,

– Is not chipboard, particle board, or laminated board,

– Is not painted, stained or oiled

– Is not driftwood or other salt impregnated wood

3. The appliance shall be operated at all times in accordance with the

‘Installation and Operating Instructions’ supplied with each appliance.

4. It is preferable that Metro wood ﬁres should be installed with a Metro

ECO Flue System.

5. Coal must not be used as a fuel.

Please also note the following important points:

• In New Zealand a building consent is required from your local building

authority. The homeowner is responsible for obtaining this consent

• As correct installation is critical to the performance and safe operation

of your Metro, it is recommended your Metro be installed by a NZHHA

registered installer or a person suitably qualiﬁed in the installation

of wood ﬁres. Your Metro retailer will be able to arrange professional

installation for you

• During the very ﬁrst ﬁre your Metro will give off an odour and fumes

as the ﬁrebox paint cures. Do not be alarmed; open all windows and

externally opening doors in that room and close any internally opening

doors. This curing process will last for approximately one hour and is

likely to happen this one time

• Properly seasoned (dry) timber is necessary for the Metro to operate

efﬁciently; ﬁrewood that contains a high moisture content will result in

ﬂue pipe blockages, reduce heat output and create other issues.

Note: Once split, Softwood usually takes 12 months to season - Hardwood

can take up to 24 months to season - Wood must be stored in a location

that enables air circulation. Unseasoned wood stored in a closed woodshed

without air circulation will still be unseasoned 12 months later.

• It is critical that the ﬁre not be operated with over worn, faulty or missing

door seals. Door seals will harden over time and become over-worn (3-4

year’s) this will cause air to leak into the ﬁre, causing the appliance to

‘over ﬁre’

• It is critical that the ﬁre not be operated with over worn, faulty or missing

bricks, bafﬂe plate, promet extension (white board on the bafﬂe plate)

• It is critical that the ﬁre not be operated with cracked or broken door

glass.

Please note, the above 3 points require regular inspection/maintenance

(every time the ash bed is cleaned out, generally 3-5 times a season) and

if not maintained will void the ﬁrebox warranty. A glowing ﬁrebox or lower

ﬂuepipe is just one sign you are over ﬁring your appliance. Please ensure

you keep your proof of purchase/receipt on any parts you purchase.

• A key feature of all LTD Metro’s is their ability to burn at a very low rate.

To familiarise yourself with correct operation of this feature, please

ensure you read the “extended burning” section on page 11 of this

manual so as not to void the Metro warranty by incorrect operation

• For optimum performance fuel must be loaded so the logs lay “front

to rear” in preference to laying across the width of the ﬁrebox. Spaces

should be left between the logs to enable oxygen to get to as much of

the surface of the fuel as possible

• A small hot ﬁre loaded frequently is more efﬁcient than a large ﬁre

burning on a low setting

• Your Metro is covered by a full unconditional 12 month warranty on

replacement parts, and a 10 year ﬁrebox warranty.

• WE HIGHLY RECOMMEND YOU READ THIS ENTIRE

MANUAL AS INCORRECT OPERATION, MISUSE AND/OR

LACK OF MAINTENANCE WILL VOID THE WARRANTY

• Any modiﬁcation of the appliance that has not been approved in

writing by the testing authority is considered as breaching

AS/NZS 4013 and will void the warranty

• Do not use ﬂammable liquids or aerosols in the vicinity of this

appliance when it is operating

• Do not dry clothes on or near this appliance

• Do not use ﬂammable liquids or aerosols to start or rekindle the ﬁre

OR store fuel within the Metro’s speciﬁed installation clearances

•

Never operate your Metro with the door ajar, except on initial start up

• Open the air control fully before opening the Metro’s door.

WARNING! Important Information

• This appliance should be maintained & operated at all times in

accordance with this instruction manual

• This appliance should not be operated with cracked door glass, over

worn, faulty or missing door seals

• Do not use driftwood, treated or unseasoned (wet) fuel, the use of

most types of preservative treated wood as fuel can be hazardous

and will damage your appliance

• Burning unseasoned (wet) fuel or incorrect operation on extended

low burn cycles will cause excessive creosote to form. Creosote is

very corrosive and excessive buildups will result in the ﬂue pipe, ﬂue

spigot and upper burn chamber failing. Failure of the applicance

and/or ﬂue system due to creosote damage is not covered under

warranty. The formation of such is not an appliance issue it is a fuel

and operational issue

• This appliance must be regularly maintained and replacement parts

must be authorised Metro parts only

• Do not empty ash into a combustible container.

Congratulations on the purchase of your Metro wood ﬁre

CAUTION! Important Information

Water heating is another key feature of your Metro wood ﬁre; nearly all Metro

models can be ﬁtted with a wetback, which are designed to give maximum

output with minimal effect on the operation of the ﬁre. Only the Pioneer cast

jacket wetback system should be ﬁtted to your Metro; alternative wetbacks

will void the Metro’s emission approvals and may seriously affect the

performance of the appliance and void its warranty.

If your home is in a classiﬁed ‘clean air zone’, and dependent on

requirements/restrictions which may be imposed by your local territorial

authority (council) you may or may not be able to install a water heating

device. If in doubt consult your local Metro retailer.

Other considerations are:

• Distance from your Metro to the storage cylinder will affect the amount

of hot water produced

• Your climate & the manner in which you will ‘ﬁre’ your Metro will

determine the amount of hot water produced.

Note: Wetbacks are not suitable for use in locations where the water supply

has lime content. Lime build up inside the coil will eventually block the coil

causing the wetback to fail.

Cost Savings

Wetbacks can enable substantial power savings, dependent on the climate

in the area in which you live. If you live in a cold climate you are likely to use

your Metro for many months of the year, in which case a Pioneer wetback

will reduce or even eliminate your water heating costs over those months. If

however you live in a warmer climate and use your Metro for only a few hours

a day over the colder months, electricity savings will be considerably less.

Water Pressure

A common misconception is that you must have a low-pressure system

to have a wetback; this is not true. You must have a ‘vented’ system and

high-pressure cylinders are usually not vented. However you can install an

‘indirect’ cylinder which contains a secondary coil inside the storage cylinder,

enabling you to have a wetback while retaining a high-pressure system.

Wetback Suitable for models:

Smart Booster • Smart Insert

• LTD Smart Insert

3kW Wetback • ECO Trend Insert (properties of 2Ha+ only)

• LTD Trend Insert

4kW Wetback • ECO Trend Insert (properties of 2Ha+ only)

• LTD Trend Insert

Optional wetbacks

Operating your Metro ﬁre is simple and you will quickly learn how to get the

best from it. First take a minute to familiarise yourself with your new Metro.

• Raise the door handle anti-clockwise until the latch releases, and then

slowly pull the door open. You will note that if you let the door go before

it is at 90° to the appliance, it will fall closed. This is a safety feature

that ensures the door cannot fall open if it is not latched securely. For

the door to remain open, you must open it fully

• There is a single air control making your Metro ﬁre easy to adjust. This

control moves from left to right, which is ‘low to high’.

All Metro insert ﬁres have an air control knob located directly above and

to the right of the door. Slide this control knob gently from right to left until

you reach a stop, this is a preset ‘low’ position. Your Metro must not be

operated at a lower burn rate than this pre-set low allows.

Please note: The Metro LTD Trend Insert model enables you to have total

control of burn rate from ’high’ to ‘off’.

Safety off provision

The LTD Trend Insert model has a safety ‘off’ provision which enables

the air control to be fully closed during ﬂue pipe cleaning, and more

importantly to enable all primary oxygen to the ﬁre to be cut off in the

unlikely event of a ﬂue pipe ﬁre. To engage the ‘off’ provision, lift the air

control knob up and move it fully to the left.

Getting to know your Metro wood ﬁre

Metro Insert air control LTD Trend Insert - Safety off provision

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