Polycom Video Media Center VMC 1000 Bedienungsanleitung

Video Media Center -

VMC 1000

Getting Started Guide

Video Media Center - VMC 1000 Getting Started Guide

ii Polycom, Inc.

Trademark Information

Polycom®, the Polycom logo design, Video Media Center®, RSS 2000®, and RSS 4000®are registered

trademarks of Polycom, Inc. All other trademarks are the property of their respective owners.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent

applications held by Polycom, Inc.

Catalog No. 3725-77105-000B

Document VMCGSG1.0.7B

Release Date 10/2009

Version 1.0.7

Polycom Inc.

4750 Willow Road

Pleasanton, CA 94588-2708 U.S.A.

No part of this document may be reproduced or transmitted in any form or by any means, electronic or

mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law,

reproducing includes translating into another language or format.

As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect

to the software contained within its products. The software is protected by United States copyright laws

and international treaty provision. Therefore, you must treat the software like any other copyrighted

material (e.g. a book or sound recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not

responsible for printing or clerical errors. Information in this document is subject to change without notice.

Contents

Polycom, Inc. iii

Contents

1 Setting Up the VMC 1000 Appliance

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Hardware Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Safety Notice and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

CE Mark Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

VCCI Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Environmental Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Electrical and General Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . 2

Unpacking the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

The 4-post rack assembly consists of: . . . . . . . . . . . . . . . . . . . . . . . . . 5

The 2-post rack assembly consists of: . . . . . . . . . . . . . . . . . . . . . . . . . 5

Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setup location, rack and appliance precautions . . . . . . . . . . . . . . . . 6

Rack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

4-Post Rack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2-Post Rack Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Rear Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Front Panel Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2 Licensing the VMC 1000 Appliance

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting the PC to the VMC 1000 appliance: . . . . . . . . . . . . . . . . . . . . . . 14

Getting the VMC 1000 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Getting the Product License Key From Polycom Support . . . . . . . . . . . . . . 16

Adding the Product License Key to the VMC 1000 Appliance . . . . . . . . . . 18

Getting a Permanent VMC 1000 License File From Polycom Support . . . 19

Uploading the Permanent VMC 1000 License File . . . . . . . . . . . . . . . . . . . . 20

Setting Up the Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Editing the Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Restarting the VMC 1000 Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Video Media Center - VMC 1000 Getting Started Guide

iv Polycom, Inc.

3 Configuring the VMC 1000 Appliance

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Configuring the VMC 1000 Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Logging into the Administrator UI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Setting the Site URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Synchronizing the VMC 1000 Time Settings from the Management App

Other Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Setting Alerts for CPU, Disk, and Memory Usage . . . . . . . . . . . . . . . . 26

Configuring the Viewer Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Restarting the VMC 1000 Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Monitoring the Status of the VMC 1000 Appliance . . . . . . . . . . . . . . . . . . . 30

Port Information for the VMC 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Setting Up the Network Configuration with a Serial Port (Optional) . . . . 32

Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Polycom, Inc. 1

Setting Up the VMC 1000 Appliance

Overview

This guide explains how to configure the VMC 1000 appliance as part of the

Polycom video conferencing solution.

Hardware Installation Procedures

To configure the VMC 1000 appliance as part of the Polycom video

conferencing solution, you must have the:.

•PC to initialize and configure the VMC 1000 appliance.

•Network cross over cable to connect the PC to the VMC 1000 appliance.

•Provided IP address to log into the VMC 1000 appliance.

Safety Notice and Warnings

FCC Notice

This device complies with part 15 of the FCC Rules. Operation is subject to the

following two conditions:

1This device may not cause harmful interference.

2This device must accept any interference received, including interference

that may cause undesired operation.

No Telecommunications Network Voltage (TNV)-connected PCBs shall be

installed.

This class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du

Canada.

Video Media Center - VMC 1000 Getting Started Guide

2 Polycom, Inc.

CE Mark Warning

This is a Class A product. In a domestic environment, this product may cause

radio interference, in which case the user may be required to take adequate

measures.

VCCI Warning

This is a product of VCCI Class A Compliance.

Environmental Warning

Perchlorate Material - special handling may apply.

See www.dtsc.ca.gov/hazardouswaste/perchlorate.

This notice is required by California Code of Regulations, Title 22, Division 4.5,

Chapter 33:

Best Management Practices for Perchlorate Materials. This product/part

includes a battery that contains Perchlorate material.

Ratings

V:100 - 240 VAC (auto-range)

Hz:60/50

A:4.0

Electrical and General Safety Guidelines

CAUTION

This appliance is intended for installation in restricted areas only. Initial setup

and maintenance should be performed by qualified personnel.

CAUTION

Power down the appliance following the operating system’s proper power

down procedure from the front panel. It is also recommended that the power

cord be unplugged before servicing.

Setting Up the VMC 1000 Appliance

Polycom, Inc. 3

WARNING

•To avoid electrical shock, check the power cords as follows.

•This product is to be installed in Restricted Access Location only.

•Use the exact type of power cords required.

•Use power cord(s) that came with safety certifications.

•Power cord(s) must comply with AC voltage requirements in your region.

•The power cord plug cap must have an electrical current rating that is at

least 125% of the electrical current rating of this product.

•The power cord plug cap that plugs into the AC receptacle on the power

supply must be an IEC 320, sheet C13, type female connector.

•Plug the power cord(s) into a socket that is properly grounded before

turning on the power.

WARNING

Disconnect the power supply at the circuit breaker before accessing the C-2400

power supply or any other of its components. Turning off the system power

supply switch does not reduce the risk of electrical shock from the power

supply terminal block.

CAUTION

Risk of explosion if CMOS battery is installed upside down or is replaced by

an incorrect type. Dispose of used batteries according to the instructions.

CAUTION

Required operating conditions for the appliance are -

•Temperature: 10 to 35oC.

•Humidity, non-condensing: 8 to 90%.

CAUTION

•To prevent the unit from overheating, never install the appliance in an

enclosed area that is not properly ventilated or cooled. For proper airflow,

keep the front and back sides of the appliance clear of obstructions and

away from the exhaust of other equipment.

•Be aware of the locations of the power switches on the chassis and in the

room, so you can disconnect the power supply if an accident occurs.

•Take extra precautionary measures when working with high voltage

components.

Video Media Center - VMC 1000 Getting Started Guide

4 Polycom, Inc.

•Do not work alone.

•Before removing or installing main system components, be sure to

disconnect the power first. Turn off the system before you disconnect the

power supply.

•Use only one hand when working with powered-on electrical equipment

to avoid possible electrical shock.

•Use rubber mats specifically designed as electrical insulators when

working with computer systems.

•The power supply or power cord must include a grounding plug and must

be plugged into grounded outlets.

CAUTION

•Electric Static Discharge (ESD) can damage electronic components. To

prevent damage to your system board, it is important to handle it very

carefully. The following measures can prevent ESD damage to critical

components.

•Use a grounded wrist strap designed to prevent static discharge.

•Keep all components and printed circuit boards (PCBs) in their antistatic

bags until ready for use.

•Do not let components or PCBs come into contact with your clothing,

which may retain a charge even if you are wearing a wrist strap.

•Touch a grounded metal object before removing the board from the

antistatic bag.

•Handle a board by its edges only; do not touch its components, peripheral

chips, memory modules or contacts.

•When handling chips or modules, avoid touching their pins.

•Put the motherboard and peripherals back into their antistatic bags when

not in use.

•For grounding purposes, make sure your computer chassis provides

excellent conductivity between the power supply, the case, the mounting

fasteners and the motherboard.

Unpacking the Appliance

Before you begin

•Place the VMC 1000 appliance on a stable flat surface in the selected

location.

Setting Up the VMC 1000 Appliance

Polycom, Inc. 5

Verify that the ship kit includes the following for installing the appliance in your

rack:

•Two power cords

•A crossover cable

•Screws, cone washers and cage nuts (shown below)

•4-post and/or 2-post rack rail bracket assemblies

Hardware Kit: screws, cone washers, and cage nuts (from left to right)

•(Eight) M5 x 12 flat head screws

•(Two) 10-32 x 3/4” pan head screws

•(Twenty-two) M4 x 4 truss head screws

•(Eight) M5 x 12 cone washers

•(Ten) M5 Cage nuts

The 4-post rack assembly consists of:

•A set of long, fixed rack brackets that attach directly to the rack itself.

•A set of medium-sized adjustable rack brackets that attach to the long,

fixed rack brackets.

The 2-post rack assembly consists of:

•A set of long, fixed rack brackets.

•Three sets of short rack brackets that attach to the long fixed rack brackets.

One of these sets has threaded holes (for placement in the front) to allow

the appliance to be secured in the rack.

NOTE: Use the hardware supplied with your specific rack if different from the

hardware supplied in this kit.

Video Media Center - VMC 1000 Getting Started Guide

6 Polycom, Inc.

Site Preparation

Setup location, rack and appliance precautions

•Elevated Operating Ambient - If installed in a closed or multi-unit rack

assembly, the operating ambient temperature of the rack environment

may be greater than room ambient. Therefore, consideration should be

given to installing the equipment in an environment compatible with the

maximum ambient temperature (Tma) specified by the manufacturer.

Always keep the rack’s front door and all panels and components on the

appliances closed when not servicing to maintain proper cooling.

•Reduced Air Flow - Installation of the equipment in a rack should be such

that the amount of air flow required for safe operation of the equipment is

not compromised. Leave enough clearance, approximately 25 inches in

the front, and 30 inches in the back of the rack to enable you to access

appliance components and allow for sufficient air flow.

•Mechanical Loading - Mounting of the equipment in the rack should be

such that a hazardous condition is not achieved due to uneven

mechanical loading.

All racks must be mounted securely. Ensure that all leveling jacks or

stabilizers are properly attached to the rack. If installing multiple

appliances in a rack, make sure the overall loading for each branch circuit

does not exceed the rated capacity.

Do not slide more than one appliance out from the rack at a time.

Extending more than one appliance at a time may result in the rack

becoming unstable. Install your appliance in the lower part of the rack

because of its weight and also for ease in accessing appliance components.

•Circuit Overloading - Consideration should be given to the connection of

the equipment to the supply circuit and the effect that overloading of the

circuits might have on overcurrent protection and supply wiring.

Appropriate consideration of equipment nameplate ratings should be

used when addressing this concern.

•Reliable Earthing - Reliable earthing of rack-mounted equipment should

be maintained. Particular attention should be given to supply connections

other than direct connections to the branch circuit (e.g. use of power

strips).

Install near appropriate AC outlets, and Ethernet hubs or individual jacks.

Be sure to install an AC Power Disconnect for the entire rack assembly.

The Power Disconnect must be clearly marked.Ground the rack assembly

properly to avoid electrical shock.

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