Polycom KIRK 300 Bedienerhandbuch

Polycom®

KIRK®

Wireless Server 300

Installation and

Configuration Guide

14184603 Version 2

KIRK Wireless Server 300 Installation and Configuration Guide

Catalog No. 14184603

Version 2

Proprietary and Confidential

The information contained herein is the sole intellectual property of Polycom, Inc. No distribution,

reproduction or unauthorized use of these materials is permitted without the expressed written consent of

Polycom, Inc. Information contained herein is subject to change without notice and does not represent

commitment of any type on the part of Polycom, Inc. Polycom and Accord are registered trademarks of

Polycom, Inc.

Notice

While reasonable effort was made to ensure that the information in this document was complete and

accurate at the time of printing, Polycom, Inc., cannot assume responsibility for any errors. Changes and/or

corrections to the information contained in this document may be incorporated into future issues.

Contents

Preface

Important Information Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3

Introduction to KIRK Wireless Server 300

Components of the KIRK Wireless Server 300 Solution . . . . . . . . . . . . . . . 2–2

KIRK Wireless Server 300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Wireless Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

KIRK Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

KIRK Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Auto Login and Handover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

KIRK SIO Application Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

KIRK Maintenance Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Administrative Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Requirements for the KIRK Wireless Server 300 Solution . . . . . . . . . . . . . 2–4

KIRK Wireless Server 300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Electrical Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Installation Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Installing KIRK Wireless Server 300

Types and Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

KWS300 Types and Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

KWS300 Appearance and Components . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

KWS300 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

KWS300 - Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

Resetting the KWS300 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

Installing the KWS300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5

Configuring KIRK Wireless Server 300

Powering up the KWS300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

How to Access the Administration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Entering a System User Name and Password . . . . . . . . . . . . . . . . 4–2

Contents

Configuring a KIRK Wireless Server 300 Using Static IP Address . . . . . . 4–2

General Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Wireless Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Security Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

SIP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

KIRK Handset Registration

Registering KIRK Handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

KIRK Handset Management

Viewing Handset/User Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Searching for Handset/User Information . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Removing KIRK Handsets from the List (Deregistering) . . . . . . . . . . . . . 6–3

Changing User Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

Back-Up and Restore Handset Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

Importing Handset Registration Data - CSV Format . . . . . . . . . . . . . . . . . 6–6

System Management

KIRK Wireless Server 300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Reading System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

General Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Logs Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Wireless Server Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

Packet Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

Reading Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4

Wireless Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4

Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Abnormal Call Releases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Traffic Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Making a Back-Up of the Configuration File . . . . . . . . . . . . . . . . . . . . 7–7

Restoring the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7

Updating the KIRK Wireless Server 300 Firmware . . . . . . . . . . . . . . . 7–7

Updating KIRK Wireless Server 300 Firmware . . . . . . . . . . . . . . . 7–8

Regulatory Notices

International Regulatory and Product Information . . . . . . . . . . . . . . . . . . 8–1

Important Safety Instructions and Product Information . . . . . . . . . . . . . . 8–7

Open Source Software Notice

Open Source Software Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

1–1

Preface

This guide is intended for qualified technicians who will install, configure and

maintain the KIRK Wireless Server 300 (KWS300) Solution.

This guide provides all the necessary information for successful installation

and maintenance of the KWS300. For information about the installation and

configuration of the KIRK Repeaters and the KIRK Handsets, please download

these user guides at www.polycom.com.

Important Information Before You Begin

This guide assumes the following:

•that users have a working knowledge of the call handlers operations

•that the call handler is installed and initialized and is working correctly

•that you have a working knowledge of deployment in general

•that a site survey has been conducted and that the installer has access to

these plans

Furthermore, you will need the information in the table below in order to enter

the web based Administration Page.

Note The KWS300 is pre-configured to use DHCP. If DHCP is not available, it

will fall back to static (192.168.0.1).

Prior to firmware release PCS05B_, by default, the KWS300 used static IP

address (192.168.0.1).

The current IP Address of the KWS300 can be discovered using UPnP.

Initial System Access KWS300

IP address of the KWS DHCP assigned or

192.168.0.1 if DHCP

server is not available.

Preface

1–2

Chapter Overview

Related Documentation

For further information about the KWS300 not covered by this manual, refer

to the following documentation at www.polycom.com:

User Name admin

Password kws300

Where is it? What is it about? When to use it?

Chapter 2 Introduction to KIRK

Wireless Server 300

To learn about the different components in a

typical KWS300 configuration.

Chapter 3 Installing KIRK Wireless

Server 300

To learn about KWS300 and to install it.

Chapter 4 Configuring KIRK Wireless

Server 300

To learn how to power up the KWS300, access

the web based Administration Page and

configure the KWS300 using static IP address.

Chapter 5 KIRK Handset Registration To learn how to register KIRK Handsets.

Chapter 6 KIRK Handset Management To learn how to manage the KIRK Handsets

through the web based Administration Page.

Chapter 7 System Management To learn how to define and view different

settings of the system, reading statistics,

making a backup of configuration file,

updating system firmware, and resetting the

system.

Chapter 8 Regulatory Notices Information about safety regulation for the

KWS300.

Chapter 9 Open Source Software

Notice

Information about the Open Source Software.

Subject Documentation

Repeater Repeater Installation and Configuration Guide

Deployment Kit Deployment Guide

Preface

1–3

Acronyms

Handset Operation Handset User Guides

Pre and Mid Call Services Pre and Mid Call Services User Guide

Release Notes Every software release is accompanied by a Release Note. The

Release Note describes software changes, bug fixes,

outstanding issues, and hardware compatibility considerations

for the new software release. Read the Release Notes before

you begin a software upgrade. To obtain the Release Notes, see

www.polycom.com

AC Authentication Code

ARI no. Access Rights Identity - Serial number of the KWS300

DECT Digital Enhanced Cordless Telecommunications

DHCP Dynamic Host Configuration Protocol

DNS Domain Name System

GAP Generic Access Profile

IP Internet Protocol

IPEI International Portable Equipment Identity - Serial no. of the handset - SN

KWS KIRK Wireless Server

KWS300 KIRK Wireless Server 300

LAN Local Area Network

LED Light Emitting Diode

MAC Media Access Control - hardware address of a device connected to a

network

MTU Maximum Translation Unit

MWI Message Waiting Indication

NTP Network Time Protocol

PoE Power over Ethernet

RSSI Received Signal Strength Indicator

RTP Real-time Transport Protocol

SIP Session Initiated Protocol

WRFP Wireless Radio Fixed Part - Wireless Repeater

Subject Documentation

2–1

Introduction to KIRK Wireless Server 300

This section provides a description of the KWS300 solution.

A typical KWS300 configuration includes a number of the following

components, in addition to the KWS300:

•Repeaters (optional)

•Handsets and accessories

Figure 2-1 Overview of the Whole Solution

Introduction to KIRK Wireless Server 300

2–2

In the following sections, you will find information about:

•“Components of the KIRK Wireless Server 300 Solution” on page 2-2

•“Requirements for the KIRK Wireless Server 300 Solution” on page 2-4

•“Installation Prerequisites” on page 2-4

Components of the KIRK Wireless Server 300 Solution

The components of the KWS300 will be described below:

KIRK Wireless Server 300

Below you will find an overview of the system capacity of the KWS300.

The KWS300 controls the wireless infrastructure. It manages the repeater and

the IP interface to the call handler.

The communication protocol between the KWS300 and the call handler is SIP

A KWS300 is installed directly on the LAN and must be managed as part of the

corporate network.

For more information about the KWS300, refer to “Installing KIRK Wireless

Server 300” on page 3-1 and “Configuring KIRK Wireless Server 300” on

page 4-1.

Wireless Bands

The wireless solution supports two wireless bands, allowing operation in

various countries and regions. Supported wireless bands are:

•ETSI (1880-1900 Mhz), referred to as 1G8

•USA DECT (1920-1930 Mhz), referred to as 1G9

Please note that it is not possible to change the predefined band.

Table 2-1 Overview of System Capacity

Description Capacity

Max. number of simultaneous SIP calls 4

Max. number of repeaters 6

Max. number of registered handsets 12

Introduction to KIRK Wireless Server 300

2–3

KIRK Repeater

The repeater can be used to extend the coverage area in a wireless solution.

Depending on the repeater type, it can be mounted either on the wall or on the

ceiling. The wireless repeater is used in areas with limited voice traffic, where

cabling is difficult. The repeater does not increase the number of traffic

channels, but increases the coverage area established with the base station. The

use of repeaters is optional.

KIRK Handset

The handset is a lightweight, ergonomically designed wireless unit that

includes an LCD display and keypad. It is a portable unit compatible with

DECT GAP standard, and it is designed to provide the subscriber with most of

the features available for a wired phone, in addition to its roaming and hand

over capabilities.

The KWS300 supports up to 12 registered handsets.

Auto Login and Handover

Auto login refers to the ability to log on to more than one system, enabling you

to use the same handset on up to 10 different systems.Auto Login type B is

used if a handset is subscribed to two systems only. Auto Login B can be used

in separate systems which are overlapping each other.

KIRK SIO Application Interface

The SIO Application Interface is a communication platform allowing text

messaging between the wireless server and a handset. With the SIO API,

which is a fundamental part of all our solutions and a third party application

program, the customer is offered a wide range of usage opportunities in a

variety of vertical markets. For more information about this feature, please

download the KIRK SIO Application Interface brochure at www.polycom.com.

KIRK Maintenance Software

The following software application for the installation and maintenance of the

KWS300 Solution is provided:

•ServiceTool. The service tool is used for programming the repeater,

adjustment of the handset and software download to repeater/handset.

The ServiceTool application can be downloaded at www.polycom.com.

Note The ServiceTool is not used for adjustment of the KIRK 50xx Handsets.

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