INTRODUCTION
ProTeam Owner's Manual 7
LIMITED WARRANTY
• Unauthorized modication or alteration.
• Loss or damage to the product resulting from failure to follow the required maintenance schedule, or failure
to use the product in accordance with ProTeam’s written instructions, guidelines or the terms of its Owner’s
Manual.
• Lithium Ion Battery Pack and Charger limited warranty applies only to defects arising under normal usage. All
other damages are expressly excluded.
How to Notify ProTeam
If you discover that your product has a defect that you believe is covered by this limited warranty, you must
notify ProTeam or the ProTeam authorized dealer who sold you the product within the applicable Warranty
Period. You may contact ProTeam Customer Service department at (866) 888-2168 via the fax number or
the email address listed in your Owner’s Manual or at proteam.emerson.com. Customer service hours may
vary and will be updated on the ProTeam website. In order for a warranty claim to be processed as quickly
as possible, we suggest that you complete the registration card made available to you on the ProTeam
website at proteam.emerson.com. If you do not complete a registration card, you will be required to present a
dated sales receipt in order to receive warranty service. Warranty coverage for all products is subject to your
compliance with the listed notication and repair procedures. Notication procedures for the GoFree Flex Pro
II battery pack are set forth below.
What We Will Do to Correct Problems
ProTeam or your local ProTeam authorized dealer will determine whether your claim is covered by this
limited warranty, subject to the limitations or exclusions described above, and whether the claim is within
the applicable Warranty Period. For all warranty claims other than for the GoFree Flex Pro II battery pack,
provided your claim is covered under this limited warranty, ProTeam or its authorized dealer will, at ProTeam’s
sole option and discretion, (a) repair or replace the defective portion of your product or (b) replace your entire
product. For GoFree Flex Pro II battery pack, your local ProTeam authorized dealer will repair your product,
ship your product to an authorized repair facility, or contact ProTeam for a replacement. If ProTeam is unable
to repair your product or GoFree Flex Pro II battery pack or provide you with a suitable replacement, you
will receive a refund of your purchase price or a credit to be used toward the purchase of a new product or
GoFree Flex Pro II battery pack. Products repaired or replaced during the Warranty Period shall be covered
for the remainder of the original Warranty Period. Unauthorized repairs or modications, or use of any parts
other than genuine ProTeam parts, will nullify this limited warranty.
GoFree Flex Pro II Battery Pack Notification Procedures
The GoFree Flex Pro II and battery pack and charger is not eld serviceable and must receive special
handling instructions for shipping. Contact ProTeam Customer Service at 866.888.2168 for service options.
A Return Authorization Number (RAN) must be issued prior to shipping a product. Please call the Customer
Service department number above or visit the ProTeam website to request a RAN. If you have not submitted
a completed registration card, you must include a dated, written proof-of-purchase and a statement explaining
the nature of the malfunction with the RAN. If there is no local ProTeam authorized dealer, ProTeam’s
Customer Service will give you the name and address of the nearest eld service representative.
No Other Express Warranty Applies
THE LIMITED WARRANTIES PROVIDED ABOVE ARE THE SOLE AND EXCLUSIVE WARRANTIES
PROVIDED BY PROTEAM TO YOU, AND ARE IN LIEU OF ALL OTHER WARRANTIES, WRITTEN
OR ORAL, EXPRESS OR IMPLIED, WHETHER ARISING BY OPERATION OF LAW OR OTHERWISE,
INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, WHETHER OR NOT THE PURPOSE HAS BEEN DISCLOSED AND WHETHER
OR NOT THE PRODUCT HAS BEEN SPECIFICALLY DESIGNED OR MANUFACTURED FOR YOUR
USE OR PURPOSE. THE FOLLOWING SENTENCE APPLIES ONLY TO CONSUMER PURCHASERS:
DISCLAIMERS OF IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT TAKE EFFECT
UNTIL THE END OF THE WARRANTY PERIOD. No employee, agent, dealer, or other person is authorized
to alter this limited warranty or make any other warranty on behalf of ProTeam. The terms of this limited
warranty shall not be modied by ProTeam, the original owner, or their respective successors or assigns.
Limitation of Liability
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PROTEAM BE LIABLE FOR ANY
INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY ECONOMIC
LOSS, WHETHER RESULTING FROM NONPERFORMANCE, USE, MISUSE OR INABILITY TO USE
THE PRODUCT OR PROTEAM’S NEGLIGENCE. SELLER SHALL NOT BE LIABLE FOR DAMAGES
CAUSED BY DELAY IN PERFORMANCE AND IN NO EVENT, REGARDLESS OF THE FORM OF THE
CLAIM OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE,
STRICT LIABILITY, OTHER TORT OR OTHERWISE), SHALL PROTEAM'S LIABILITY TO YOU AND/OR
YOUR CUSTOMERS EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. The term
"consequential damages" shall include, but not be limited to, loss of anticipated prots, business interruption,
loss of use or revenue, cost of capital or loss or damage to property or equipment. Some states do not allow
