Quadra-Fire MT. VERNON AE Programmierhandbuch

1445 N. Highway

Colville, Wa 99114

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#7020-057C April 28th, 2008

MT VERNON-AE

TROUBLE SHOOTING MANUAL

(THIS MANUAL IS INTENDED FOR TRAINED & QUALIFIED DEALER USE ONLY)

MT VERNON-AE TROUBLE SHOOTING MANUAL

7020-057C4-24-08

TABLE OF CONTENTS

SECTION PAGE

OPERATION.................................................................................................

BATTERY BACK-UP SYSTEM.....................................................................

CONTROL BOARD SPECS.........................................................................

CONVECTION BLOWER TROUBLE-SHOOTING.......................................

EXHAUST BLOWER TROUBLE-SHOOTING..............................................

FEED MOTOR TROUBLE-SHOOTING........................................................

FIRE POT, AUTOCLEAN, THERMOCOUPLE TROUBLE-SHOOTING.

IGNITER TROUBLE-SHOOTING.................................................................

POWER SUPPLY TROUBLE-SHOOTING...................................................

DOOR/HOPPER/FUEL LEVEL SENSOR TESTING....................................

WALL CONTROL TROUBLE-SHOOTING....................................................

USB CORD OPERATION.............................................................................

CLEANING & MAINTENANCE.....................................................................

PARTS LIST..................................................................................................

EXPLODED VIEW........................................................................................

3-5

13-14

TECHNICAL SERVICES DEPARTMENT

PHONE: 866-804-7783

)$;RI¿FH

WARRANTY CLAIMS FAX: 866-700-9924

PAGE 2

ERROR CODES...........................................................................................

OPERATIONAL SYMPTOMS.......................................................................

MT VERNON-AE TROUBLE SHOOTING MANUAL

7020-057C4-24-08

OPERATION CHART

PAGE 3

1: SELECT AUTO OR

MANUAL OPERATION MODE.

MAKE SURE YOU PUSH THE

“DONE” BUTTON AFTER YOU

SELECT THE MODE.

2: AFTER YOU SET THE

ROOM TEMPERATURE, THE

WALL CONTROL WILL STATE

“STARTUP” IN THE TOP LEFT

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4: EXHAUST BLOWER

SPEEDS UP AND STARTS TO

CREATE A VACUUM IN THE

FIREBOX.

3: IGNITER TURNS ON FOR

90 SECONDS BEFORE FEED

CHARGE STARTS.

5: VACUUM SWITCH

CLOSES AND ALLOWS THE

FEED MOTOR TO TURN ON.

6: FEED MOTOR TURNS ON

AND START UP FUEL CHARGE

FEEDS INTO THE FIREPOT.

7: A FIRE STARTS IN THE

FIREPOT.

MT VERNON-AE TROUBLE SHOOTING MANUAL

7020-057C4-24-08

8: THE FIREPOT THERMO-

COUPLE STARTS READING

THE TEMPERATURE RISE

AND THE UNIT WILL GO INTO

“SOFT-START LOW”.

OPERATION CHART

PAGE 4

12: THE DROP TUBE

THERMOCOUPLE WILL

BEGIN READING TEMPERA-

TURE. 105 DEGREES WILL

BE NEEDED TO TURN THE

CONVECTION BLOWER ON.

13: AS THE TEMPERATURE

RISES, THE CONVECTION

BLOWER WILL INCREASE IN

SPEED.

11: SOFT-START MEDIUM

WILL DISPLAY AFTER SOFT

START LOW HAS EXPIRED.

THE LENGTH OF THIS MODE

WILL VARY DEPENDING ON

THE FUEL SELECTED.

9: SOFT-START LOW IS A

TIMED MODE AND WILL VARY

IN LENGTH DEPENDING ON

THE FUEL TABLE SELECTED.

SOFT-START LOW TIMES:

SOFTWOOD......................4 MINUTES

HARDWOOD.....................4 MINUTES

UTILITY..............................4 MINUTES

CORN................................14 MINUTES

WHEAT..............................10 MINUTES

SUNFLOWER SEEDS.......4 MINUTES

10: THE IGNITER WILL

SHUT OFF AFTER SOFT

START LOW EXPIRES.

SOFT-START MEDIUM TIMES:

SOFTWOOD......................5 MINUTES

HARDWOOD.....................5 MINUTES

UTILITY..............................5 MINUTES

CORN................................12 MINUTES

WHEAT..............................10 MINUTES

SUNFLOWER SEEDS.......5 MINUTES

MT VERNON-AE TROUBLE SHOOTING MANUAL

7020-057C4-24-08

14: THE WALL CONTROL

WILL NOW DISPLAY THE HEAT

OUTPUT SETTING IN THE

MANUAL OR AUTO MODE.

AUTO: (L,ML,M,MH,H)

MAN: (L,ML,M,MH,H)

15: ONCE THE THERMO-

STAT IS SATISFIED OR THE

BURN CYCLE HAS TIMED OUT

FOR AN AUTO-CLEAN CYCLE,

THE FEED MOTOR WILL SHUT

OFF.

16: THE UNIT WILL GO INTO

“SHUTDOWN” MODE. THIS MODE

WILL LAST FOR 10 MINUTES.

THE DROP TUBE T-COUPLE WILL

ALSO COOL DOWN AND REDUCE

THE SPEED OF THE CONVEC-

TION BLOWER.

17: THE UNIT WILL DISPLAY

“AUTOCLEAN” IN THE UPPER

LEFT HAND CORNER.

18: THE THERMOCOUPLE

HAS TO READ 550 DEGREES

OR LESS BEFORE THE AUTO-

CLEAN CYCLE BEGINS.

19: AFTER THE AUTO-

CLEAN IS COMPLETE, THE

EXHAUST BLOWER WILL RUN

FOR 20 MINS AND SHUT OFF.

UNIT IS READY TO START

ANOTHER BURN CYCLE.

OPERATION CHART

PAGE 5

MT VERNON-AE TROUBLE SHOOTING MANUAL

7020-057C4-24-08

BATTERY BACK-UP SYSTEM

PAGE 6

12 VOLT DEEP CYCLE BATTERY AND THE BATTERY

CORD (#12VCORD-AE) IS NEEDED TO POWER THE

SYSTEM.

A/C POWER MUST BE SHUT OFF OR THE POWER

CORD DISCONNECTED FOR THE BATTERY BACK UP

MODE TO ENGAGE. THE WALL CONTROL WILL WALK

YOU THROUGH THE LIGHT-UP PROCEDURES.

(Note: Igniter will not work during battery operation)

CONTROL BOARD

12 volt battery

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during operation)

MAINT BURN WILL DISPLAY

WHEN THE THERMOSTAT HAS

REACHED THE SET ROOM

TEMPERATURE AND WILL RUN

ON LOW UNTIL IT REACHES ITS

AUTOCLEAN CYCLE TIME.

PN# 12VCORD-AE

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BATTERY WILL NEED TO BE CHANGED OR

CHARGED WHEN VOLTAGE DROPS BELOW 10.

MT VERNON-AE TROUBLE SHOOTING MANUAL

7020-057C4-24-08

CONTROL BOARD

SRV7000-456 Rev C

CONTROL BOARD SPECS 7.5 CODE: (Rev 2 fuel tables)

FUEL UFTI SS LOW SS MED MAX IGNITER TIME A/C CYCLE TIME SHUTDOWN TIME

CORN: 0 14 MIN 12 MIN 14 MIN 2.4 HRS* 10 MIN

UTILITY PELLET: 1 4 MIN 5 MIN 4 MIN 1.2 HRS* 10 MIN

SOFTWOOD: 2 4 MIN 5 MIN 4 MIN 3.2 HRS* 10 MIN

SUNFLOWER SEEDS: 3 4 MIN 5 MIN 4 MIN 2.4 HRS* 10 MIN

WHEAT: 4 10 MIN 10 MIN 10 MIN 1.8 HRS* 10 MIN

HARDWOOD PELLET: 5 4 MIN 5 MIN 4 MIN 2.1 HRS* 10 MIN

*NOTE: AUTOCLEAN CYCLES TIMES ARE ESTIMATED WHEN THE UNIT IS RUN AT THE “HIGH” OUTPUT SETTING.

UPDATES:

SRV7000-323

ECO 56401 --- CHANGED FROM 6.9 TO 6.10A CODE. INSTALLED POWER STROKE CODE FOR AUTOCLEAN AND

CHANGED TO THE “QUIET” CONVECTION BLOWER CURVE. REV 2 FUEL TABLES ALSO INSTALLED. (1-11-07)

SRV7000-330

ECO 56476 -- RELEASED WITH THE 7.2 CODE. HIGH ELEVATION FUEL TABLES INSTALLED. 2 CONVECTION

BLOWER SPEED OPTIONS INSTALLED, 135 & 165 DEGREES TO GET TO THE HIGH BLOWER SPEED & EXHAUST

BLOWER STAYS ON DURING THE AUTO-CLEAN CYCLE AND 20 MINUTES AFTER AUTO-CLEAN IS COMPLETED.

(8-2-07 // SN 0072232364 INSERT /// SN 0072279399 FS)

SRV7000-456

ECO 58315 -- RELEASED WITH THE 7.3 CODE0$'(620(83'$7(6727+((852)8(/7$%/(67KH\FDQ

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REV B --- RELEASED WITH THE 7.4 CODE. ADDRESSED PREVIOUS AUTO-CLEAN PROBLEMS. SN 00700200343

REV C --- RELEASED WITH THE 7.5 CODE. ADDRESSED LOGIC PROBLEM WITH VAC SWITCH & AUGER JAM.

PAGE 7

MT VERNON-AE TROUBLE SHOOTING MANUAL

7020-057C4-24-08

ERROR CODES

AUGER JAMMED: SEE PAGE 12 (FEED MOTOR TROUBLE-SHOOTING)

BAD TC DROP TUBE: SEE PAGE 10 (CONVECTION BLOWER TROUBLE-SHOOTING)

BAD TC FIRE POT: SEE PAGE 14 (FIREPOT, AUTOCLEAN & T-Couple TROUBLE-SHOOTING)

CHECK ASH PAN: SEE PAGE 13 (FIREPOT, AUTOCLEAN & T-Couple TROUBLE-SHOOTING)

COMB BLOWER JAMMED: SEE PAGE 11 (EXHAUST BLOWER TROUBLE-SHOOTING)

CONV BLOWER JAMMED: SEE PAGE 10 (CONVECTION BLOWER TROUBLE-SHOOTING)

MIN FP TEMP: UNIT IS OUT OF FUEL OR CHECK FOR PROPER FUEL SETTINGS. THIS CODE

WOULD DISPLAY ANYTIME THE FIRE GOT UNDER 500 DEGREES DURING ITS NORMAL RUN MODE.

MISSED IGNITION: UNIT IS OUT OF FUEL OR CHECK FOR PROPER FUEL SETTINGS. SEE

PAGE 14 (IGNITER TROUBLE-SHOOTING) THIS CODE WOULD DISPLAY IF THE FUEL DID NOT

LIGHT OR THE FIRE DID NOT GET HOT ENOUGH DURING START-UP AFTER 4 TRIES.

VACUUM SW ERROR: SEE PAGE 12 (FEED MOTOR TROUBLE-SHOOTING)

PAGE 8

MT VERNON-AE TROUBLE SHOOTING MANUAL

7020-057C4-24-08

OPERATIONAL SYMPTOMS

UNIT HAS NO POWER OR LOSES POWER AFTER 15 TO 20 MINUTES: SEE PAGE 16 (POWER

SUPPLY TROUBLE-SHOOTING)

UNIT IS MAKING A RUMBLING NOISE DURING START-UP: CHECK THE FUEL SETTINGS AND

MAKE SURE THE UNIT IS CLEAN. SEE PAGE 20 (CLEANING & MAINTENANCE)

UNIT IS BUILDING UP BLACK SOOT ON THE GLASS: CHECK THE FUEL SETTINGS AND

MAKE SURE THE UNIT IS CLEAN. SEE PAGE 20 (CLEANING & MAINTENANCE)

IGNITER IS NOT GETTING HOT: SEE PAGE 15 (IGNITER TROUBLE-SHOOTING). ENSURE THE

IGNITER CHAMBER UPDATE HAS BEEN DONE. REFERENCE THE SEPT. 18, 2007 FIELD COM-

MUNICATION.

UNIT LIGHTS AND GOES OUT DURING START-UP: SEE PAGE 13 (FIREPOT & AUTOCLEAN

TROUBLE-SHOOTING)

UNIT WILL NOT LIGHT & BURN CORN CONSISTENTLY: CHECK FUEL SETTINGS. CORN

MUST BE SCREENED. SEE PAGE 13 (FIREPOT & AUTOCLEAN TROUBLE-SHOOTING)

WALL CONTROL SCREEN IS SHUTTING OFF: SEE PAGE 18 (WALL CONTROL TESTING)

PAGE 9

MT VERNON-AE TROUBLE SHOOTING MANUAL

7020-057C4-24-08

CONVECTION BLOWER TROUBLE-SHOOTING

Items to check:

Check blower for obstructions:

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Check blower connections (#7034-219)

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Check over heat snap disc (#230-1290)

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Check drop tube thermocouple (#7000-381)

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Replace convection blower (#7000-260)

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#7000-260

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#7034-219

Wall Control Error Code

PAGE 10

DROP TUBE

THERMOCOUPLE.

(#7000-381)

(180 CFM)

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